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Professional Automotive Repair
4401 W Jackson St, Pensacola, FL 32506, United States
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Professional Automotive Repair
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Ro
Review №1

LeRoy was SO sweet. He drove me to and from my house because my husband was on base and couldn’t pick me up. He was professional, charged fair prices, and someone I would trust with all my car needs!! Thank you!!!

Br
Review №2

Great place for repairs. They could use a couple of mechanics lately

Ch
Review №3

While passing through the area, we ran into some troubles. Although very busy, Lee Roy squeezed us in, took great care of us, and had us on our way within 2 hours. Great people and quality service

Re
Review №4

Thank you for answering all of my questions and my brother-in-laws but my poor Betsy my 1993 Buick LeSabre is still not fixed and I have checked everything from a to z she just keeps zapping the fuses the EMS fuse but thank you so much for answering all of my questions appreciate you

De
Review №5

I come here for all my automotive needs. I am a single mother and sometimes I have to worry about mechanic shops taking advantage of my knowledge in cars but here I never have to worry and the price is always affordable. I highly recommend

Ar
Review №6

Its okay.very busy both times I went. Prepare to wait for over 5 days. Customer service is great

Je
Review №7

Leeroy is a great man and mechanic. I would recommend him to anybody with any automotive repair needs.

Ba
Review №8

I HIGHLY RECOMMEND Professional Automotive Repair it is the best place in all of Pensacola to take your car. Very nice, kind, personable, friendly people. Best experience I have ever had with work done on my car. Very knowledgeable. They pin pointed the exact problem. (AND never tried to come up with several other issues like some mechanics do) I can not Express enough how honest they are. When the part came in, called me to ask me the best day for my schedule. I arrived they fixed it. My cars runs great now!! So happy.They do excellent work at really FAIR prices. For big jobs he will even take payments. I never in my life met a mechanic that would do that. Amazing guy..They all work hard and get a lot of business because of all of that. So glad and so grateful to have.found this place. As a single women I need a place just like this.

Fr
Review №9

I had a radiator replaced here. The price was much cheaper than other places I looked. The warranty was excellent and the people are very friendly and professional!

T
Review №10

I called three times before I got the mechanic on the phone over a period of 5 hours which isnt the reason for the low rating and a bit of FYI.I spoke to Leroy about intake gasket replacement and his response was it wont be cheap but that he will get the estimate together and call me back. That was a week ago and I have not heard from them.I assume this is due to it being an older car and him blowing me off thinking I dont have the money, the truth of it is the car was my sons who passed away last year from cancer and the car is important to me. I was prepared to pay up to $700 to have it repaired.My advice is find a shop that has time and courtesy for their customers.

Ro
Review №11

They found wht was wrong with my ranger. They did a awesome job thanks leeroy

De
Review №12

Moved to Pensacola about 2 and a half years ago and was very fortunate to find Leroy and his shop! Wont take my car anywhere else!

C
Review №13

No one will EVER touch my vehicles except Leeroy & his staff. Besides being a great human being, hes very accommodating and will do whatever it takes to fix your vehicle. Not many local small businesses out there that can be trusted but you can bet this is one of the BEST!

Li
Review №14

So very pleasant and takes care of new customers like gold

Ja
Review №15

This place is excellent and has very pleasant employees with the best service.

La
Review №16

They had my care for 6 days never touched the car never call me to gave me a report on my car. When I went up there my car was in the same spot.

Ka
Review №17

I would and always recommend professional automotive to everyone I meet they are always professional and curious and they go the extra mile to help you even if its just minor or major repairs LeeRoy the owner goes out of his way to make sure his customers are satisfied when you leave your vehicle with him he will even give you a ride home if you need it I would recommend him to anyone if you want the best customer service in town see LeeRoy for all your Auto needs I promise you wont be disappointed

El
Review №18

Thank you Mr. Leroy my equinox was a mess when u got it. Mr.Leroy fix my all the problems module relaynew battery new coolant fan .Mr.Leroy even deliver it to the house. I went out joy riding and the air wasnt working properly. I took it back Mr.Leroy had my great grand daughter and I sit in his office and we was in good company with a gray head man who was so nice and pleasant.The man talked to my great granny the whole time Mr.Leroy came and told me we got cold air. Mr.Leroy dont put u on hold or tell you to come back.He gets the job done.He is the most nicest man I have met in a long time .HES WORTH EVERY DOLLAR SPENT IN ALL HONEST. PLEASE TAKE YOUR RIDE TO MR. LEROY HES A WINNER. NOT A JACK LEG THANK YOU THANK YOU

Ca
Review №19

Its called professional.for a reason..best automotive shop in the area quality work any a fair price ..leeroy amd.his mechanics are the best

Au
Review №20

Leroy is one of the best mechanics I know fast and great

dr
Review №21

Great people

Vi
Review №22

This place has an A+ rating with the better business bureau and it should. Mr. Leeroy (the owner) is and has been my mechanic for the past 10 yrs. He is very professional and kind. He will refer you to a rent a car establishment and theyll give you a discounted rate because youre doing business with him. He gets you the best parts for your vehicle and they come with lifetime warranties. He will allow you to have your vehicle towed and billed to his shop. He will pick u up and drop u off if your vehicle breaks down and you need a ride. He will allow you to make payment arrangements if you cant pay up front and allow you to drive your vehicle off of the premises. Hes an awesome person and mechanic. I definitely recommend professional automotive for your vehicle repairs

J.
Review №23

Lee Roy is a very respectful and reasonable business owner, he has done work on my car several times and has always done a great job and the prices were lowest around... I would recommend him every time. Thanks Lee Roy.

Ra
Review №24

Excellent

Jo
Review №25

Apparently they did not want my business. Rude folks in my experience. Its ok, everything turned out fine and given the attitude Im probably better off. So Thanks!... for being honest about not needing my patronage.

De
Review №26

Good place

Te
Review №27

Very honest people. It is good to know there is still some honest folks around. Prices are good also and the owner LeeRoy makes sure you are happy with your car. I wish I could give 10 stars

Br
Review №28

Professional and friendly staff and owner, always there to help you. They have been doing our vehicle repairs for over 10 years now and always very pleased.The owner LeeRoy will help in anyway he can.

in
Review №29

Excellent service at a great price!

Ca
Review №30

Very friendly and respectful service. Didnt get charged for a diagnostic and prices were fair; dealerships told me it would be $120/hr for diagnostic. Dropped my car off overnight and picked up repaired the next day.

Ma
Review №31

Fair prices, fast service, friendly staff. I would recommend this repair center to anyone needing repairs at an excellent price!!! Will return!!!

Ch
Review №32

GO HERE!! HONEST OWNER, PHENOMENAL SERVICE, AMAZING PRICES. I read the reviews and called up after hours, and Leeroy the owner answered and was already helpful on the phone. He said to bring it by the next day, so I did and he walked straight out to my car with me and hooked it up to the diagnostic tool and showed me the results right away and explained a lot of things to me (without being condescending, which usually happens with women). I had asked about an oil leak that I was told I had, and he checked it out right there and filled up my oil for free. I walked away with free oil and a free diagnostic and a very helpful explanation about all the other miscellaneous issues going on with my car, and honest explanations about what I did and did not have to be worried about and why.Anyway, I needed the leak fixed within a few days because I had a long drive coming up. He figured out a way to make this work, because I had work every day and didnt know how Id be able to get it to him early enough in the day. He said hed have someone pick it up at my job the next day, which he did right away. I got off and he had already called me with a recap and offered me a ride to go pick it up. I took him up on it, and after all this, the price STILL CAME OUT probably 80% lower than what Pepboys wouldve charged me. And even with the low price he offered to let me do it in payments if I needed to. I had talked about my possible plans to sell the car eventually, and he offered to help me sell it too.Look no further! Go to Professional Automotive Repair if you want some rare honest service and to not get screwed over!!

To
Review №33

He had car for 2weeks and no work was done.

Ki
Review №34

Leeroy is great and always available to help me with my needs.

Pc
Review №35

Leeroy is an amazing owner/worker, and he has many talented automotive mechanics. I strongly recommend going here for a real honest mechanic and a good price. Dont be fooled by all the cars, they do awesome work.

Jo
Review №36

I had my Lincoln Navigator repaired here. The Spark plug was blown out. The people of professional Automotive. Fixed My Suv and it has been several months and it running great!!!!!!!!! You wont find better car repair place in town. Professional work and Fair prices, and friendly. I know it wasnt easy Thank you so much I will be back !!!!!Thank you so much for helping my Son get his car back on the Road Again another Amazing Job !!! You Are the Must Go Too Mechanic !!! 👍👍👍👌👌👆👆👆👆👆

Gl
Review №37

My son on his honeymoon had a breakdown, the water pump on his 02 civic went out. This place had good reviews and good prices. When he came home he brought the car to me for an oil leak. I am a mechanic of 20+ years. They did some very sloppy work. The oil leak was the valve cover gasket they charged extra to replace. even though the valve cover has to come off for the timing cover to come off. The gasket they put on got knocked out of place during installation. The bottom timing belt cover was broken at all 4 hold downs and they said nothing. Just left it loose to rub on the belts and pulley. Plus there were many bolts left loose. Plus other problems, I called and talked to Leroy the manager and he said they would fix it. But we are in Nashville 7 hrs away. He would not let me take it somewhere here and him pay for it. So he said he would send me compensation for the repair. Well 2 months later that never happened. I fixed the car. I do not recommend the place if you live out of town.

We
Review №38

These guys are the best in town no joke the do honest work for fair prices. Best place to take your vehicle.

Sh
Review №39

Great place to take your auto! They are very honest and take care of you! Been going here since 2008

Ja
Review №40

Great mechanics with a very professional attitude.. worked my vehicle in.. I had not made an appointment.. Quality work at a fair price

Ki
Review №41

The owner is such a great person and he cares about safety. A+ in my book

De
Review №42

Excellent service. Knowledgeable, down-to-earth & honest. Recommend!

de
Review №43

Great place! Staff is friendly. Work is impeccable. Prices are fair. Definitely recommend!

Sa
Review №44

These people did a great job getting my grandsons car back on the road after he used fuel from a gas can which had water in it... Thanks

Ci
Review №45

Leeroy was really honest, nice and help us out majorly. My car has never been better.

Ca
Review №46

Have taken all of my cars to Leroy at professional automotive. I worked at area car dealerships for near a decade and Leroy is the only auto mechanic that I trust. As a female, I always have a paranoia when I take my vehicle for anything that Im going to be lied to, and taken advantage of at the very least. I havent had to worry about since finding this place & Leroy & his team. So much less stress for me. Thank you Leroy!!

Al
Review №47

Best car shop that Ive been to by far and large. Ive been to several Precision Auto Tunes, Pine Forest Automotive, and Bobby Likis and they are all far sub par in quality and service compared to Professional Automotive.

Ba
Review №48

Great service from Leroy as always !!

Ki
Review №49

The only place we will take our cars. Leroy is awesome!

Ma
Review №50

Fair

He
Review №51

Very friendly. Very busy but managed to work my SUV in the line up.

Ra
Review №52

Do not use any other shop in this town. This is the place to go. Small local business, professional and honest.

Ta
Review №53

The people at Profesional Automotive were very courteous, helpful, and honest. I recommend anyone with car trouble to give them a visit.

Ga
Review №54

Very polite and helpful real honest guy....

No
Review №55

Leeroy is awesome

10
Review №56

Grate prices and honest people.

Mi
Review №57

Le Roy is the Best, Old School Shop

Cu
Review №58

In my opinion the best automotive service and care place in North West Florida. But dont take my word for it, stop by.

To
Review №59

Best prices and awesome owner!

Ky
Review №60

Excellent customer service

La
Review №61

Cool people

ju
Review №62

Sweet place

Da
Review №63

Great service.

Ka
Review №64

Great place

An
Review №65

The best Honest

er
Review №66

Leroy is a great guy!!!

Je
Review №67

Good work

Ka
Review №68

❤ it

st
Review №69

Great Service!!!!!

Information
9 Photos
69 Comments
4.7 Rating
  • Address:4401 W Jackson St, Pensacola, FL 32506, United States
  • Site:http://professional-pensacola.edan.io/
  • Phone:+1 850-458-9322
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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