These folks went above and beyond to help me during the “great sample shortage of 2021”.Thanks to some extra effort I’ll be able to have my new house painted before move in and that makes all the difference.

Disappointed by the customer service here. The employees are there to help customers, not belittle or make anyone feel less knowledgeable. Clearly we aren’t all paint experts so it’s expected that the employees at Sherwin Williams would help you find what you are looking for. Shame on them. Make sure you help every customer with the same respect. Luckily, there are many other places to get paint from.

Gave 3 stars because not all the employees are rude like one in particular. I just stopped by to drop off a swatch to have matched and mixed, was going to come back later and pick it up. I was told when I walked in the door that I was unable to be helped and would have to come back in 30 minutes. What kind of store denies its customer service? Lets just say we do our best to use a different location whenever possible.

Very helpful in picking a complex color.

Great product. Used through out my house.

Helpful staff. Clean and organized store. Had a complete supply of painting needs.

New pickup service was used for this visit. Order was done over the phone and why well but I was surprised that we paid onsite instead of over the phone. No wipes or hand sanitizer to use after interacting with the sales agent.

Friendly and helpful sales people. You will be sure to find everything you need to paint anything or any room. The paint cant be beat.

I cannot recall his name, but a young Hispanic Gentleman helped me buy paint from the store and had a great attitude the entire time when I decided to get more paint I contacted him and he called the store to get it ready for me even though he was not working at that time I appreciate all the help and think that this man will do great things for this company!

The store was pretty much out of all paints and he staff wasn’t properly educated on how to mix paint. I’ve bought paint only from Sherwin-Williams and this time disgruntled me. They told me I was getting a discount but landed up paying more for the paint than I would if I just bought from the sale

Hit or miss if the employees are all that helpful. Sometimes theyre great, but have also been there when they dont seem to have a clue!

Great people they would lose there headed if they werent screwed on but good folks 😂😂

When it comes to Sherwin Williams the Pelham location is second to none, Great products, the Best staff and top tier management.

Sales people is very helpful and friendly! definitely recommend this store!

Friendly and knowledgeable staff. Love the paint!!

Very good quality paint. Service is professional and friendly.

Great service and good people to deal with

I like that store nice people

Very helpful as always.

Worked very hard with me to match color I was looking for.

Very helpful!

Very helpful

Great!! Staff!!! Love it!

Yes!

Its a good place