Its wonderful to have a neighborhood store in the area that carries everything you need at a reasonable price with knowledgeable and friendly customer service.

It seemed nice on the outside. I didnt visit it though I went to Affordable Firearms upstairs. Nice shop. I give it 4 stars.

Have been there 5 times so far, great staff, good selections, very helpful and great prices.

Always have what you need and at a reasonable price workers are very friendly and knowledgeable

A great little hardware store, that will surprise you with all the things they have for your needs!

Staff refuses to wear masks/ enforce social distancing procedures in their store. Clearly a lack of concern for the community they serve, as well as the health and safety of their clientele. There is a Dracut Hardware right down the street with great staff and common sense safety procedures to keep their customers safe!

Excellent inventory, truly knowledgeable crew here. Great help and service.

Staff there is tries to be very helpful

Excellent customer service, very convenient and always has everything I need

I tried all over Salem and south east perimeter of it to find a stinkin 80mm bolt and not onky did no one have it, there are no actual hardware stores other than giant chain ones. I finally remembered this place, which is 5 slow miles f4om my job assignment. Not only do they have exactly the measurement I need, but in hardened automotive grade. I think I need to move to Pelham just to be near this place.

Searched and searched for green wood preservative .dont want to buy it on line and wait . HD, Lowes, Ace all list it on line but not available in the store . Shame on you I found it, bought it, and used it the same day from True Value Hardware. Way to go True Value you have my business in the future first .

They are always very helpful

Good service and knowledgeable stsff