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Royal Bedding
2829 Pelham Pkwy, Pelham, AL 35124, United States
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Royal Bedding

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Ma
Review №1

We purchased a king adjustable and queen set. The most comfortable beds ever!! My husband and I are seniors, and good sleep is so important. Even better than the products, the owners and staff are incredibly gracious, kind, and so knowledgeable! They truly want you to be happy! I am so glad we shopped at Royal Bedding in Pelham. We will never go anywhere else!

As
Review №2

We were so impressed with the customer service at Royal Bedding today! Tom and Ginger were the kindest people and truly helped us find the perfect mattress. They make you feel right at home when you walk through their doors! We’re so excited for our new purchase!

jo
Review №3

Great products, and friendly staff.

M.
Review №4

Tom and Ginger were very nice. We received excellent customer service! We cant speak to how the mattress sleeps yet bc we just purchased it but it was made to order. I will update my review once we have had time to sleep on the mattress. I will say this is the only place in Alabama that I know of that makes the mattress on site and they make them double sided and flippable. I have had to use memory foam mattresses for the last several years and they have all worn out, sank in, created deep pockets from sleeping in the same spot, and I rotated them on a regular basis. This is why I was so happy to find a place that manufacturers a flippable mattress.

Ke
Review №5

The best bedding from the best people. Investing in a good nights sleep is a great place to start for better health. The people of Royal Bedding are truly your dream team that can guide you to a bed that fits you best. All beds are built on site giving them the unique ability to custom build yours to fit your needs. Quality and value are second to none. Service after the sale arent just words on paper but a commitment to you by people who are passionate about your rest. The bed I purchased from them 10+ years ago was still in better condition and more comfortable than many you would buy elsewhere brand new. I stopped by a few weeks ago and found my new bed I couldnt sleep without. The Legacy Millennium is awesome. Its firm yet plush and so comfortable. I typically go right to sleep and wake up well rested and refreshed. Only problem after waking up is making myself actually get out of bed. Yes, my wife loves it too, she cant wait to get in bed at night. Buying your next bed shouldnt be a purchase you regret night after night. Before you make that important decision, be sure to go by Royal Bedding and let them show you how good life can really feel with a bed made just for you. Your friends will be asking you about that smile you have every morning.

Cy
Review №6

This is the 6th mattress we have purchased from Royal Bedding. Have been very pleased each time. So comfortable!!

Kr
Review №7

We have two mattresses from Royal and really enjoy them.

Ka
Review №8

The owners were very friendly and nice and guaranteed that they would ensure the mattress we purchased would be comfortable. We had it 2 days, we both rolled into the center of the mattress while sleeping. We called and they picked up the mattress. After months of no response the owners offered to fix the awful mattress for more money. The owners became very rude and unhelpful after they received our money. They wanted to retain our money while we had nothing to show for it. Now we are stuck with a 1300 mattress that we cannot use. They do not tell you that they have a no return policy. It is not posted and they intentionally post it on the back of the delivery form. Do not consider buying from this company unless you want to be cheated out of money. They are not who they represent themselves to be! My experience was very much like Melody that posted another similar review. We trusted the owners and were very very disappointed.

Ly
Review №9

Good customer service. Only place I found that sells double sided mattresses so they can be turned over. Prices beat other places we checked.

Lo
Review №10

Great mattress experience, after shopping for a mattress for several weeks what a relief to find Royal Bedding. Not only did I get a mattress handmade from a local business, I got super service from Ginger. I am very pleased with my new king sized mattress from Royal Bedding and will tell all my friends to check them out first! Thanks Ginger!!!

Tr
Review №11

We ONLY buy our mattresses from Royal Bedding. The staff always takes time to help you find the perfect firmness and fit for our family. The mattresses are the best quality and are made to last!

Be
Review №12

Not happy with our bed!! After finally deciding to take the plunge and invest in new mattresses we went to Royal bedding. After discussing we decided latex would be great. (I have allergies) we bought top of the line with adjustable base spent over $5000 and after awhile its like sleeping in a bunker. I wake up in pain every day but cant invest in other bedding at this time!! The places we sleep are wallowed out and terribly uncomfortable. Wish we bought something else. Think twice before buying

La
Review №13

Purchased our bed seven months ago and really like it, extremely comfortable and is all we expected! Ginger and Tom worked with us to customize the bed and provided exceptional customer service throughout the design, purchase, delivery, and set up process. Highly recommend Royal Bedding to everyone considering a new awesome sleeping experience!!

Je
Review №14

Great customer service! Tom is very honest about his mattresses, their design, and lifespan. Plus not a single time did he push me towards his most expensive line like they do in those other mattress stores. He asked what I needed then proceed to tell me about the mattresses.Ginger was great to work with. I had a guest coming in from out of town and while I did not need the new mattress for them Ginger made sure that I had it. This was the best and easiest experience I have ever had purchasing a mattress. And so far we are sleeping better.

Ka
Review №15

We got a latex mattress with adjustable bases and Millcraft furniture. It was the best experience ever! Delivery was perfect and everything exceeded expectations!

Mi
Review №16

I have been buying mattresses from this store for 11 years. We have never been anything but 💯% satisfied. When you go in or call ask for Ginger she is the best! 🏆.

Ha
Review №17

I was looking at the review below and cannot believe that Royal would have allowed that customer to pick that bedding without asking them a lot of questions... what their likes are, what they wanted and them trying out the bed before buying it. Let me tell you our 5 Star experience.After going to National Chain Bedding stores being drawn in by ads that when you get to the store they dont have those we (My wife and I) would have to go online and order it out trying it out first.. The people there knew nothing about bedding... at all... and were not very helpful.I work in the same town as Royal Bedding and thought we would go by and see what was available. We had specific budget in mind and as we started talking the staff starting was asking us questions that none of the other stores would have even been able to think of. They help us find the right bed as far as firmness and within our budget which was half of what we would have paid elsewhere. We paid and schedule our delivery date and it took all of 40 minutes. After I had gotten back to the office I call my wife and asked her if she was excited about her new bed she said she was but I could hear a small but in here tone of her voice and asked what it was.. She said when she was driving home and how she was just thinking she would have like to have the 12 not the 9 1/2 because she really liked the taller beds...Royal stays open till 6pm and I was driving home at 5:30 pm and stopped in just to asked about the 12 and found out 3 hours after the sale they were more than half way done with our mattress (yes they make them for you) and that they were actually going to see if we wanted it sooner. I told the Owner what my wife had said and she said... let me see what we can do... I will talk to the guys and call you back in the AM. Sure enough she called and the price for reassembling our bed into a 12 was still half of what we would of paid at the Chain store and we still got it one day ahead of scheduled. The delivery guys were very professional and in with the New and out with the Old in minutes.Our new bed is amazing, before with our old bed we would toss and turn at least 8 times each and when one would toss it was like the other was tossing as well... Our new Royal bed... My wife got into bed and she slept all night without moving and I usually was wakened when she would come to bed. I turned over maybe twice and we both almost said at the same time next morning that is the best sleep we have gotten at home in years and my wife said she never felt me move.If you are looking for a new mattress you need to talk to the Professionals at Royal Bedding.. and they will build your bed with your needs in mind.Thanks Royal Bedding and we will buy all our beds from you from now on.

Al
Review №18

After much research, I knew I wanted an adjustable bed with a latex mattress. Most mattress places dont have latex mattresses and i wanted to try it before I purchased it. I was sleeping 2-3 hours a night because of leg and hip pain. I visited Royal Bedding and spent about an hour in the show room laying on each bed before I figured out which one was the best for me. They know mattresses here and I felt like I had a new friend when I left. This is a family owned business and they are all so precious. Ive had my bed about a month and slept through the night the first night. Anyone who cant sleep knows how priceless it is to sleep well. I highly recommend Royal Bedding!

Al
Review №19

We will only purchase mattresses from Tom and Ginger from now on. Excellent service, mattresses are hand crafted onsite, very knowledgeable team, and fair pricing all add up to an unbeatable value!!! They know their products in and out because they make them by hand out of what they believe are the best quality materials available.

Jo
Review №20

Best mattresses around. Made in the back, sold in the front. Great local people.

Mi
Review №21

Most friendly staff around. Superior product with superiority service. Highly recommend this great family business.

Sh
Review №22

We were welcomed and treated as a friend. It was a very positive experience and we bought a really nice bed.

Ma
Review №23

Great products and great people. I highly recommend them.

Br
Review №24

We have bought several mattresses from Royal Bedding. We did have a warranty issue and they were very easy and fair to work with.

Me
Review №25

My husband and I went shopping for a mattress. We almost (regrettably didnt) go with a brand we already had and loved because my husband liked the idea of supporting a local business. To date, worst purchasing decision we have made as a married couple. We bought a mattress that was $1500, no box spring, just mattress. So yes, we had a reasonable expectation of quality and comfort. We were very specific about wanting a bed with little to no transfer of motion. I wake up every morning wondering how we have a mattress with THIS much transfer of motion. Its astounding really. I can feel my very average sized husbands leg good across the mattress. And dont get me started on anyone changing positions.I called when we first got the mattress to say we really werent happy with it and that it we really didnt feel like the mattress we tried in the store. Ginger came over. We laid on the bed and I was showing her what I was talking about with feeling every bit of motion from the other side of the bed. She blamed in on the bed with slats, which is the majority of beds manufacturerd. We even had the mattress on the floor for a few weeks waiting for a replacement part to come in on our bed. It doesnt get more solid than the floor and we still had this issue, which I brought up.The solution. For US to pay to have the mattress taken back down to the store for them to make sure they had made it correctly. Th idea that the bed wasnt made correctly and for us to pay to make sure that was the case was befuddling. The other suggestion was for them to make these platforms to put under the mattress (basically a board with mattress material wrapped over them) to the tune of $350. When I asked if they were sure this would solve the problem she said they didnt know. I asked if we took these home and tried them and they didnt work, were they going to take them back, she said no.There was no way I was ever going to convince my husband to spend another $350 which would get us up to over $1800 for a MATTRESS that no one, including the makers, would improve our very disappointing mattress. And the suggestion that WE need to pay to have the mattress taken to them to make sure THEY made it correctly was such poor customer service to me.The whole experience was actually quite disappointing. I expected more for mattress we that much for and I definenetely expected more from a small town local business that others spoke highly of. We just refer to it as The Royal Disappointment.

Ja
Review №26

Had a great experience. Exceptional customer service from both Ginger and Tom. Very comfortable mattress that you can actually flip, unlike the major brands.

Je
Review №27

Excellent products. Still make a two sided mattress

Ma
Review №28

Very helpful.8 months ago I was extremely busy with a family member who needed emergency bed arrangements. I gave Royal a 5 and said they were very helpful. Because that was all the time I could spare. Ginger and Tom did everything in their power to help me get what I needed. I bought a latex bed. I only bought a TwinXL because The Health Department will not allow mattresses to be resold. When it is delivered not much can be done if you goofed your comfort selection. Also my husband was in the hospital and if he wanted a firmer mattress it cant be changed. So take time in the showroom is my advice. You wont get that opportunity with mail order mattresses. When you call those companies they have to donate the mattress because it cant be resold If you have a problem with sleeping when someone else moves, consider 2 Twin XL size mattresses pushed together it is a king.I loved Ginger, Tom and their staff. Delivery was carefully coordinated just prior to hospital release. My neighbor that helped me coordinate the delivery was very jeolous that his NEW mattresses werent as comfortable. Thank you again Ginger, Tom and Staff. We are doing much better and I am sleeping GREAT ever since I bought the other side of our king. Yall were a real blessing to me and my family.

Ar
Review №29

Loved it. Very good and helpful saleslady.

De
Review №30

Pretty good store nice selection and friendly staff great people!

di
Review №31

Helpful, easy to deal with, no heavy sales tactics. All in all it was a pleasure doing business with them and I brought a very flippable mattress.

Da
Review №32

They got beds

Ch
Review №33

Very Rude and not helpful at all

na
Review №34

Not happy

Information
2 Photos
34 Comments
4.5 Rating
  • Address:2829 Pelham Pkwy, Pelham, AL 35124, United States
  • Site:http://royalbeddinginc.com/
  • Phone:+1 205-664-8252
Categories
  • Mattress store
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–4PM
  • Wednesday:Closed
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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