Used 30% off coupon. Shopping for Christmas 2021. Friendly folks working at HF always glad to help you find what you are looking for.

Go in, if you dont know where your items are, ask first employee you see where and you will be told and/or shown where and you will be in and out quickly! GREAT PLACE!

Excellent store with plenty of man goods.

Always good and always affordable. Always have what I need

Great place to go if you are in need of tools. Very reasonably priced, always offer great specials and sales. Definently my main stop when in need of some tools or equipment.

I love a tool store. Great selection, good price.

Always spend more than I should. If you need a cheaper version of a name brand tool this is the place. What the hey, Im not a professional mechanic so it works fine for me. Really like their Admiral and Hercules line .... bought the Admiral compound miter and couldnt be happier

Zero help unless you disturb a register person and the girl who checked me out was extremely rude. She acted like my spending a couple of a hundred dollars was just a waste of her time. When asked for my phone number (for the third time) and I slowed the response down for her, she questioned if I was having a bad day! When I said yes? and asked if she was having a GOOD day, she responded very sarcastically oh, Im having a GREAT day! This is why I go anywhere else I can but here. Other reasons also, but then when I do I get treated like Im a bother to the employees?? I always thought stores WANTED business, WANTED me to buy from them, and WANTED me to be happy with my experience. Guess Im just old fashioned that way. Ill not only never enter that store again (I purchase large amounts for the company I work for) but Ill make sure everyone I know will also second guess their decision to go there also. With as difficult as things are today, Id bet Home Depot, Lowes, or a local tool store would be happy for me to come there instead. If the local store charges 3 times the price? Ill gladly pay it before going hereq.

I dont think anyone should be surprised here. Harbor Freight Tools knows very well it is a 3 star establishment.

They take good care of you

Large variety of Tools including Generators/ Inverters and Solar Panel Kits, Friendly and Helpful Staff, Good Prices, Good Location. Very pleasant shopping experience every time.

Great selection, with kind and courteous staff. Overall good place to shop.

Everytime I go, half of what I need is not in stock. And god forbid they call another store to try to help you find what you need.

Other than the location and tight parking, it was in and out. I found what i was looking for because this store usually has what the birmingham one doesnt. I just wish as an ITC member that they would automatically have that 20% off scan ready and available.

Horrible place to try and check out. Good luck if youre on lunch hour or on a job. I only go there if I absolutely have to. Because I know theres going to be a long wait.

Store was clean and well stocked. Staff were extremely helpful and spent extra time trying to find a large toolbox we were looking for.

Always good experience and very helpful and nice employees

The staff is always helpful, and they have great prices. If you want to try something new this is definitely the place to go and get your equipment.

Always great place to look for tools. Good prices. Helpful staff.

I like them, you have to visit in person. This is one of those places that every man could spend the afternoon. There are all kinds of things we cant live without and harbor freight probably has it. Very friendly staff and very helpful staff. You wont be sorry go try them.

Had everything, quick in and out.

Had exactly what I needed at the right price.

Bought this impact and tape measure and color codeed tips for impact. $86.95. impact has good torque and power

Great product selection. The staff are great. Helpful, knowledgeable, personable, and professional.

Decent tools snd great prices. Have been using harbor freight for years and will continue to do so.

Love it nice people anything you want they got.one of my fav.stores

Any tool you can think of for a fix it all with competitive pricing

They have anything you need. Great prices and good quality.

Always hard not to stop when Im driving by. Yall got great deals each day.

Thank you Harbor freight for all the wonderful help and service you gave!! That lady manager you have employed there deserves a big raise!!

I love harbor freight. Tons of stuff at better than average prices. Not all their merchandise is great, but if you read up about whatever youre looking to purchase, you can definitely find some unbeatable deals. There are tons of videos on YouTube that show you whats solid out of the box, and how to polish or modify other items to make them more usable, ergonomic, and just better. I take away one star because there were several items they were out of, leaving holes on the shelves; and it looks like some of their planograms were off because the prices were out of date. Store was clean and employees were friendly and wearing their masks and everything correctly.

Name it they got it

Second trip in a row I was met with rude employees... calling customers from behind me while I’m standing there with my hands full. Last time the lady stood on the pallet jack I wanted to buy screaming this is not for sale?

Excellent, Had all the items I needed. Employees are very helpful in helping find items. Cashier helped with coupons.

Real good will go back

Great selection and good prices

Very courteous employees that will help you locate items. They have great prices on everything in the store and always have great sales going.

No employees you specifications of a gasoline motor that I wanted to buy

Nice place to get some good decent tools

Tops break really easily.

Very helpful. Super clean well stocked

Love it afew more tools for the tool box. Thanks guys

Great value on tools and the staff flat out works hard. I broke a pittsburgh socket on a oil drain plug that was rounded. Went in the next day and even though the cashier I talked to was new, she brought in someone with experience on warranty exchanges and I was in and out with a replacement socket in less than 5 minutes.

Well stocked, friendly and knowedgable people

Love the store we go in it atleast once a week

Love going to harbour freight

Love their prices and the people are very helpful and courteous.

The cleanest, most well run Harbor Freight Ive visited. Friendly workers. Its like a candy store for tool junkies!

I admit Im a Harbor Freight fanboy. Yes, some of their stuff isnt the best quality but if you do some research there is a lot of good stuff, I have a Titanium welder and plasma cutter which are excellent, also one of their hig red motorcycle lifts, also very good for the money. Not to mention lots of hand tools and such. Unless youre a professional and need professional grade tools, Harbor Freight is a great place to get good tools.

Love this store!!! Even tho the employees swarm u an make you feel uncomfortable like there waiting for you to steal something

Great selection of everything, friendly staff great prices.

Great prices and great selection

Buy some guy stuff then stop at Mi Pueblo and get some chicaronnes for the drive home. My idea of a good day.

Was looking for a paint sprayer. They had one, easy set up and use. I am going back to get a pressure washer and a stand up air compressor.

Great location with nice employees, bigger on the inside.

Scam alert. Twice the cashier at Harbor Freight has added a warranty charge to my purchases, telling me the charge was for a free warranty. The explanation is that the warranty is free because the item I bought was on sale.If you are shopping here, take care that this scam is not being played on you as well.

It was very busy, but very well managed. I had a breaker bar snap and they replaced it no questions asked. Very nice staff at this location.

Excellent customer service

Good place to stop in and get what you need tool wise on the cheap. Managers and staff are always helpful. Even with finding coupons etc even you check out. Research it before you go in so you can save the most money on what you are looking for.

For the money its a great place

Love this place as always..

Requing mask and social distancing. 😁

Harbor Freight has it all. I am a single woman. Working on my home all by myself. I need small tools around the house. I have found that everything I have needed so far I have found at Harbor Freight and fairly priced.

Well organized. Shelves well spaced apart. Clean. Employees were helpful and friendly. Found all items that were needed.

Ok average.

Fine good prices!

Good prices great people

Always fun place to spend money

I always love harbor freight. Great prices fantastic items

Convenient, clean and organized. But too often, only 1 cashier is open.

Well stickede

Good prices good selection in very helpful staff.

Harbor Freight is a great store for the handyman, carpenter or mechanic on a budget or wanting to save money. Some of their tools like their power tools are top notch while things like their cordless drills leave a lot to be desired. Their hand tools are as good as any.

Harbor Freight the price and quality of the tools always surprise me

Great prices and excellent service!!

One of favorite places.

While I agree that this is one of the most organized, helpful, and clean HF locations I have seen, its HORRIBLE to try to check out in a reasonable amount of time. I can be the next person in line and still have to stand there for close to 10 minutes while they explain to the person in front of me everything about the Inside Track Club. Just watch...people are changing lines to hopefully avoid the long-winded explanation.Id give it 5 stars if they would just dedicate a register to people who just want to get what they came for and not have a sales pitch!

My husband and I bought an engine hoist here that ended up being defective. The defect caused the engine to fall as we were lifting it from the car, injuring my husband’s hand. When we explained to Jonathon what happened and showed him the photos, he comped the parts we needed to repair the hoist and apologized for our trouble with the product. We were very pleased with the excellent customer service and the willingness to work with us after the incident. Thank you Harbor Freight for taking care of your loyal customers! Keep up the good work!

The staff are friendly and helpful and the prices are unbeatable. Their dog friendly policy is also very nice, especially if youre training your dog to behave well in public.

Always pick up tools here when I need something quick and really reasonable priced staff is friendly

10 masks for .99 cents

Probably the best customer service I ever had. Lisa was helpful over the phone, and took the time to make sure that what I needed was in stock. I highly recommend this store.

Great place to shop with great deals

Really cant beat the prices. And friendly service. Need help finding something, just ask. There happy to help.😁

Had what I needed. Customer service not great but that could have been because they didnt have enough staff that day.

Go here all the time. the workers kind of get on your nerves they are so helpful. the only thing is dont buy a car battery charger from any harbor freight. it will not work correctly.

Ive been a Harbor Freight customer for decades, since they opened their first Alabama store. When my local store opened, I jokingly asked them if I had to own one of every item they sell to get a job there.Ive never been disappointed with the quality of their tools. Of course, one needs to understand differences in tools: i.e. they carry several sets of hole saws. If one gets a set designed for wood, it will fail if they use it on metal. HF has others, more expensive, for that.If you first shop at traditional tool or hardware stores, youll then find similar quality items for much lower cost at HF, especially with coupons. Get on their mailing list: then youll always have 20% or 25% off coupons. Basically, while their non-discount price beats competitors, there is almost never a reason to pay it because of the coupons.All of their stores that I have visited have been clean and have had good customer service. They look for ways to save you money at the register. I havent ever asked them for advice on the products.

I like bargains. Therefore, I like this place. Also, Im a tad cheap, so their tools work super good for me. I have certain household members who get confused on whose tools are whose, so I have to replace them a lot. The tools, not the people-I should be so lucky. Their upper level cordless drills are great, & other stuff ok.

Good people to deal with

Great selection of tools

A lot of the tools are admittedly junk. But its cheaper than renting. My palm sander from there is the best Ive ever used. Just choose carefully and do your homework.

I love this place

Helpful and friendly employees. Good products for good prices. Some things are junk (LOL), but for the most part, HF is a good place to get tools and equipment at a good price if you catch the sales. 🙂

Harbor Freight is a cheap place to buy tools, but just dont buy a level from there. Most everything else Ive bought there lasted longer than expected, for the price. Staff is hit or miss on knowledge about the products they sell and same goes for friendliness. But if you need cheap tools, you cant beat them. Look for coupons online or in car magazines and such. Youll walk out with a free flashlight that lasts for about 6 months every time you go if you got the right coupons.

The store was clean and organized. Cashier was awesome. And the 20% coupon saved me $23.

I like this store

Love harbor freight but I waited in line for 20 minutes with the same customer in front of me and never once had someone offer yo ring me up elsewhere. I left without getting to make my purchase due to being on a lunch break. Poor service imo

We have been looking for disposable gloves and they were out again.

Harbor freight in Alabaster is great. A clean store with very friendly staff. Has lots of tools and a good return policy. Whats not to like?

Prices make you feel like you are stealing. And they have exceptional customer service.