I dropped my van off on a Sunday, leaving the keys and explanation of the problem in The Garage’s dropbox. (I’m thankful for the dropbox because that allows me to take a vehicle by when I have a ride home, not just when The Garage open. The next day I got a text saying they received my vehicle, another text with the diagnosis and cost, and a third text when it was done (that afternoon). I appreciated getting texts instead of calls since I’m often on the phone for work and may not be able to answer a call. I paid a reasonable price and received quick, honest service.

The Garage stepped up to help my nephew whos in a very unique situation. I wont go into the details. But if Im ever in need of a mechanic and am in the area, Ill always go here first. You guys were amazing and well be forever grateful! Thank you!

Best shop around! They are always honest and transparent, I know I can trust them to only sell me what I need. All the office staff and technicians are friendly and knowledgeable.

Very accommodating! I had to change my appointment at the last minute and they were understanding and worked me in at their next available appointment. Always courteous. Always honest about what work you need and dont need regarding the servicing of you vehicle.

I wish it was possible to give more than 5 stars on this review! I have been using The Garage for a few years now and I will never take my car anywhere else. They always get to the bottom of the problem and their customer service is AMAZING! 10 out of 10! A+++++

These guys are the best! Honest, trustworthy, affordable and always go above & beyond in customer service, so much so that even though we now live an hour away from them, I still use them as much as possible.

Bob and the guys at The Garage in Pelham really are the “old school” good,honest,do what they say kind of repair shop that is so hard to find these days. Anyone that comes into my shop that needs a repair or ask me if I know of a reliable repair shop, the first place I tell them is The Garage. I highly recommend them. You won’t be disappointed.

Always friendly and great service. Been using them for 10 years and

Good work, reasonable prices and friendly staff. I will go back.

Super nice and honest people. Reasonable prices. Will never take my vehicle anywhere else!

I’ve been using The Garage for several years now so I can give them high praise for consistently providing great service, and for being honest and transparent about needed repairs and associated costs. I never have to worry about being ripped off or sold unnecessary repairs or services. And that’s hard to find these days.

These people are Wonderful...very Trustworthy!!!I will use them next time I need A MECHANIC FOR MY CAR. THEIR FRONT OFFICE IS PROFESSIONAL AND VERY KIND. I RECOMMEND THEM HIGHLY.

We Love the Garage in Pelham.They take care of our cars as if they are their own and always treat us right.The staff are friends and always so professional, you cannot go wrong at The Garage.

These guys are great! From the initial phone call all the way to picking up my vehicle, they were courteous, kind and professional. They took a look, broke down the estimate for me, gave me all the time I needed to make a decision, and after I decided to move forward, kept me updated via text about their progress and had me back on the road the very next day when they said they would. I dont think my vehicle drove as well when I first bought it as it did after they got hold to it. Give these guys a call, let them take care of you. You wont be disappointed!

They have treated me fairly and respectfully. It is hard to find that as a female taking your car in for repairs. They have earned my return business.

The staff here are really helpful and never talk down to me. They explain whats going with my car and answer all my questions plainly! They are amazing.

Always honest and great service. Always take our vehicles here.

Very helpful. Fixed what Express Oil Change broke. Straightforward and very reasonable pricing. Will definitely use them from here on out. Very friendly staff.

Great and honest pricing and customer service

Great place! Very professional, great customer service, and get work done right. Highly recommend The Garage!

The Garage has done so much for our family, we absolutely love them! Every staff member is warm and professional, and have always been honest every single time. We will not take our cars anywhere else!

My first experience here was getting my car serviced for its 100k miles. Staff was friendly, waiting area was clean with free wifi, and my car was done sooner than anticipated. Ill be back. Also my wife recommended them.

The most trustworthy car repair shop in Birmingham. Ive gone to several other shops and this shop maintains clear communication whats going on with your car and offers quality at a great price. If you dont want to be cheated and get honest repairs, go here. Highly recommend.

The Garage is hands down the friendliest and honest mechanics I have ever used. They communicate so well and go above and beyond!! They really worked to stay in my budget even though there were things that should have cost way more!! Cant recommend them enough!!

Took my car to have a tune up. The job was done quickly and efficiently. A really good place for service on your car.

Great people to work with for any repair at a very diligent price, I will definitely do business with them again. Thank you The Garage Staff

I am very thankful for the Garage. Every time I go here I feel like I am treated like family. They are accessible and patient to answer all questions for people like me who are not car people. I am at ease every time I bring my car to the garage. They do repairs in a timely manner and are extremely trustworthy people!

I really appreciate the integrity of the guys at the garage and the work they do. As a female, some places will try to convince you that things are more urgent than they really are. The guys at the garage have always been honest with what needs immediate attention vs what may not. They charge very fair prices and I always leave feeling safe driving far away from home in my car knowing they did a good job.

These guys are amazing! One of the best shops and best staff we have ever had the pleasure of working with. They were quick and fair on pricing. They will be getting the work on all of my vehicles.

I was quoted a certain price over the phone and when I got there to drop my car off they said it was more and I just thought I misunderstood. They must have read they disappointment in my face because when I went to pick it up and pay my bill, not only was the price for parts and labor lower than they had said but I also received an extra discount! Great guys who are care about relationships with their customers!

We are so grateful for The Garage! It is such a blessing to be able to trust the people taking care of your family vehicle. I highly recommend The Garage! They will make you feel like family. Quality service that you can trust!

Loved it! I was able to work from my laptop in the warm and welcoming waiting area while my services were completed. They were timely and straightforward and made it such a pleasant experience. I would absolutely recommend that you give this team your business!

Great service

I really appreciate great customer service and they provided just that. I was in constant communication with the shop while my vehicle was there and knew what they were doing at all times. I appreciate their transparency and honesty.

The most knowledgeable and trustworthy repair shop in Bham.

Excellent service. Good prices. Great reputation. We have been taking our vehicles there for years. Owners are Christians and they guarantee their work.

Right as the summer heat was starting to kick in, the AC in our car stopped blowing any air. So we took our car to The Garage, they diagnosed the issue, fixed the problem with high-quality parts and had us back on the road very quickly. Highly recommend The Garage and well continue taking our cars there in the future.

I can not say enough about how amazing my experience was with this company. I had heard from word of mouth of this business but mostly advertisement on the radio 93.7 WDJC. From the beginning, I receive a response to an email I sent on a Sunday night within 30 minutes. Then first thing Monday morning the communication continued and I was informed promptly on what needed to be done. They took care of all my car needs without pressuring me into anything. It was just great. From start to finish. Im confident in knowing where to take all our cars in the future. Great staff, great communication, and trustworthy information!

I have been using the Garage now for over a year and can say I am very pleased with the service that I have received upon each visit. Staff is always friendly and ready to help. These guys rock and I trust them with all my car care needs

Bob and his team are awesome. They have worked on my personal cars for years and now I trust him with my fleet of trucks. It is great to know a mechanic you can rely on and trust.

My car broke down during my trip I was 850 miles from home and 750 miles from my destination. They went out of their way to make sure I was on my way in a timely manor. Honest work at a very reasonable price. Honest people willing to help when you need it most. Thank you.

Friendly staff and very thorough. They worked on what I could only get done at the time and I never felt pressured to say yes to have all the other work done. Will go to them again for any car repairs.

I received excellent service and felt great about the prices quoted. I asked three different businesses for quotes prior to going with The Garage. I feel like they are honest and very professional! Highly recommend!

The garage is hands down the best auto shop in Birmingham. I constantly tell my friends about them. They are honest, helpful, and do excellent work. In an industry where people are often taken advantage of, you can trust the Pelham Garage to be truthful. I wish more auto shops were like them, but at least Birmingham has one good one. Thanks Bob and Jason for all you do!

Excellent service! Honest, godly owners whom you can trust. Thanks in large part to their continual care and maintenance of my car, its still going strong with almost 343,000 miles on it.

Love the guys at the Garage and they do great work. Thankful to have a reliable auto shop in-town, where I know they’re shooting me straight on what my vehicle needs and the costs. You won’t be disappointed!

I work for a nonprofit and we have a fleet of vehicles we trust The Garage to work on. We’ve had everything from oil changes to major engine repairs performed here. Bob and Jason are always quick to respond, trustworthy, and pleasant to work with. We are thankful for their consistent and reliable work and will continue to use them for all our car needs.

I love coming to The Garage! The guys behind the counter are polite, kind and never try to talk me into something that is not necessary.I appreciate being treated with respect and getting an honest answer.

I am SO grateful for The Garage! I have been using them for over three years and cannot say enough great things about them. Mr. Bob, Mr. Jason, and Mr. Mackey are fantastic! They are always so kind and gracious to patiently answer my questions, explain things to me, and offer suggestions. I never have any doubt on their word and trust them completely. They go above and beyond in all things. Every time I go The Garage for my car needs, it is like seeing an old friend when I walk into the office. I am thankful for The Garage, their incredible staff, and for their work/ministry to our community. What a privilege to support a phenomenal business that is not only honest, but invests in people and the community! Cannot say enough about The Garage!

I called The Garage for brake work. Jason said he needed to look at the car first before he could give me an estimate on the cost. I was scheduled to see him on a Wednesday, and then come back on Thursday for the actual brake repairs.Well, as my day on Wednesday progressed it was obvious I needed the work done THAT day instead of delaying it another day. I called Jason, and he said to come on in and hed see if they could fit me into the schedule.Fortunately, he was able to fit me into their workload that day, and within a couple hours I was back on the road and feeling great about the work that was done at The Garage! Jason was very helpful and attentive to our plight, and I felt the pricing was fair for the amount of work performed.The waiting area was clean and comfortable, and just as an FYI, the restrooms were very clean and sanitary.As of right now, I cant see myself taking my car anywhere else for service. It would be nice however if they were open on Saturdays, that would make it convenient for customers who otherwise have a hard time dropping their cars off for repairs. Keep up the good works guys, and I look forward to my next visit with you.S Carpenter

We took our Car there to have a belt replaced last year. They told us that they use only Honda parts when working on Honda’s. They replaced the belt. Fast forward a year, we are having to get the same belt replaced as they used a cheap belt that you would get at an auto parts store. Their repair (if the correct part was used) should have lasted longer than one year.They USED TO BE a great garage. Now, I would not trust them to work on a go-cart.AVOID THIS PLACE. They use cheap quality parts and when they were working on the car for us last time, they bent one of the wheels and now the car shakes.

I highly recommend The Garage! Honest folks who provide great service at reasonable prices. I will definitely be back.

Absolutely the best place to take your car in the Birmingham metro area. Prices are fair and mechanics are very knowledgeable and trustworthy. Highly recommend this shop for nearly any make and model. They have good weekday hours and easy after hours drop off, too.

I have had two cars worked on here and both times they were great. On one they saved me $1000. by making a part for my truck. Any other shop wouldn’t have saved me the money. They are very nice and charge reasonable prices. Highly recommend The Garage

As a single mom I was terrified as to what auto repairs would cost, but with The Garage I was not only treated fairly and honestly, but I was so impressed with prayer support. Now I dont panic when repairs are in store. I know that The Garage will work swiftly and efficiently to get my vehicle back to me and always at a great price.

Bob has taken care of my auto maintenance since The Garage opened. He’s kept my older used cars running and also my new car in warranty. I trust them because I have shopped other service shops and The Garage is always the best price and by far the best service. The drop off box, email and text updates are time savers and they always ask my permission before they begin any work. They don’t use scare tactics to entice me to make unnecessary repairs, as too many others have. Honesty is rare in the industry but The Garage still practices it.

If you are a business owner you know time is money especially when you are in the service industry these guys wont let you down

Ive been going to The Garage for several years now. Always exceptional service at a reasonable price. They are great people too who give back to the community in a variety of ways.

But if anyone has the world’s goods and sees his brother in need, yet closes his heart against him, how does God’s love abide in him?1 John 3:17 I would like to thank The Garage for showing me the heart of Jesus,this business is built on compassion,honesty,and I would highly recommend them to my family and friends.

Such a great place to get your car fixed. The workers are most polite and knowledgeable. Very reasonable prices.

Kind, respectful and efficient. Went out of their way to help solve my auto problem. Will continue to use.

Both my husband and I have been using The Garage several years and would not consider going any where else. Friendly, professional service at all time and more importantly total honesty. We would highly recommend them and do so at every opportunity.

Fantastic business! Super helpful. Knew exactly what our car needed and took care of us quickly. Car hasn’t had any problems since. Highly recommended!

Amazing staff and wonderful service. They were great at explaining the issues that were wrong and the potential issues I may have in the future. They worked fast and gave great advice for me and the future of my van. I have a new mechanic for life now!!

When the folks at The Garage say something, I believe it. Their service recommendations are on target, their prices are fair and their courtesy is superior. I am rarely enthused enough about a business to recommend it, but The Garage is different. When we used other mechanics, my family spent hours Googling the diagnosis we were told to see if it checked out. We dont feel the need to second guess The Garage or get other opinions.

The best of the best. Always fair and timely. The team is both efficient and friendly!

Like a breath of fresh air. Working with Bob and Jason is reassuring that honest auto repair is available. I heard a friend just say “It’s amazing how little has gone wrong with my car since I started using The Garage”. - meaning other repair centers seemed to be creating problems versus fixing them. We are grateful for The Garage and what it stands for. Good work guys!

Have been using them for 5 + years for our Toyota Tacoma and Honda CRV for routine maintenance and repairs. Always excellent work, always provide us options and don’t try to push unnecessary work. Very personal service and they always remember who we are. Hands down, best shop in town!

Quality business with honest and dedicated employees.

I have been going to the Garage for the last couple of years, and I have always been treated with genuine smile, honest feedback, and reliable service. They are amazing, honest, and trustworthy. Thats something rare to find in the auto industry service. They truly reflect Christ in their business.

Our family has been customers at the Garage for 7+ years. Bob and the team have gone out of their way to serve us. Not only is the work done right, but they are exceptionally fast. As good as those things are, the clear and honest communication is the most important part of all. Bob has always explained issues thoroughly, and gone the extra mile to offer sound advice. He has helped us find ways to save money too, sometimes suggesting that we wait for certain issues. This is incredibly rare for a repair shop! Knowing you have someone we can trust is invaluable and this is where The Garage excels. The Garage team is wonderful and we are thankful for them. Highly recommend!

I have been taking my cars to The Garage for several years. They are absolutely wonderful and trustworthy. I can always trust them to tell me what needs to be done. Bob has been such a respecter of my time and money. I always value his advice. Will always take my car there.

The Garage in Pelham is top notch service. I have had several opportunities to utilize the many services they offer and I have never been disappointed. Wonderful staff that I trust emphatically. It gives me peace of mind to know that I have The Garage as a resource whenever needed. Two thumbs up and five stars! :)

The Garage has serviced my last two cars. They have always beencourteous, concerned and competent. I recommend them to all myfriends. I have learned more about cars than ever before!!

The last four times Ive needed car service, Ive gone to The Garage because theyre honest, never try to up-sell, and do solid work. I wont be taking my cars any place else. I encourage anyone to take their car to The Garage.

My entire experience from start to finish at The Garage was a pleasant one. The staff was extremely friendly, knowledgeable and accommodating to my schedule. They completed my repairs very quickly and efficiently. I will be using The Garage for all of my car repair needs from here on out.

Great place always trustworthy people tell you what you need straight

Good service with a friendly atmosphere !

Great customer service and prices... will go again

We had a great experience with The Garage. Bob and Jason are great! The customer service was outstanding. I highly recommend you check them out for your auto service needs

Very friendly, honest people! I only take our vehicles here....prices are always reasonable.

Kenneth Mackey is one of the most honest and fair men Ive ever met!

Very satisfied with the work that has been done on my vehicle. They are a very honest, trustworthy and professional group of guys and they care about their customers. I would highly recommend them to anyone. I live in south Tuscaloosa county but wouldn’t take it anywhere else. Keep up the great work Bob!

We were new to Birmingham and no idea where to take our vehicles. Met Bob and Greta at the soccer field; seemed like nice enough people, decided wed give them a try. I felt they were honest and trustworthy, great customer service, and convenient location. 100% trust my vehicle in their hands!

I have no complaints about the quality of work or the friendly staff. They called me in a timely manner and let me know the problem and cost of repair. I felt I had no choice to allow them to repair my vehicle as I had it towed to their shop and it would not have been cost effective to have it towed to another shop. The cost of repairs were a good bit above average cost, compared to two other shops I checked. I probably will not take my vehicles to be repaired here again, just because of price. I believe in an honest fair price for an honest good job. The fair price part is what will keep me from having my repairs done at this shop. Sorry guys, its just the principle of the thing. P.S. The shops I checked were very reputable shops as well. ///// UPDATE: Bob called me concerned about this post and pointed out the fact that the part they used was OEM factory Nissan part. That was my mistake, as I didnt look at the invoice closely, to see that the cost of the part was 150% more than an after market part that you could get at a parts store like Advance Auto Parts. I understand that OEM parts are more expensive. I want to make it clear now that I looked the invoice closely, that the cost of their labor was in line with any reputable shop. I wish I had the choice to choose between an OEM part or after market part. I probably will give them call, next time I need service and see if I can have that choice. I apologize for the oversight on my part. I guess it was sticker shock and I agreed to have it repaired, because I needed my vehicle back right away. I didnt ask questions to the effect of why it was so expensive. Lesson learned! These guys really do want to do a good honest job. I wanted to make this right!!

Excellent customer service, reasonable prices. Weve taken our vehicles here twice now since moving to the area - this will surely be our car home for the duration of time we live in Hoover.

Wow!!! We broke down in Pelham on our way back home from vacation and a local recommended them. We had our van towed to their shop without ever stepping foot in the business. They called us and discussed the issue in a timely manner and with a fair price. We couldn’t get back to Pelham for a whole week to pick up our vehicle. They were so professional and helpful.Thank you!!!

My family has entrusted our vehicles to The Garage since they opened in 2005. My husband travels with his job so its a must that we can fully trust their entire staff, and we do. So thankful to realize that they are always honest and efficient. We wouldnt take our vehicles anywhere else! Being able to trust a business for over 12 years is a bonus that we would never expect in this day and age, and The Garage is that business for us.

The Garage is very honest and has great service. Being a single woman they dont try to find things that need to be fixed. I will always bring my car here for service.

The Garage in Pelham is one of the best places to go for Fair prices and Honest People. Thank you Ken Mackey and the garage for continuing to serve myself and my family!

This shop provides the most honest, prompt, and professional work than any other mechanic/dealership you could bring your vehicle to. They have worked on 3 of our vehicles and are always up-front and transparent about the issues. They just performed a significant repair in one business day, when the Ford Dealership couldnt/wouldnt do in 4 full business days. We pulled our car from the dealership and brought it straight to the Garage. Spend your money with these folks, support your local businesses.

My husband and I have gone to The Garage for automobile repairs for a number of years. The service has been the best. Bob and Richard (retired) are nothing short of honest.They have integrity. The repairs have been done quickly and efficiently. Its important to me that these men are genuine Christians as defined in The Holy Bible. A tree is kno n by the fruit it bears.Before you take your automobile any place else, take it to The Garage!!!

They couldn’t have been any nicer. Great place

I was afraid my alternator was going bad and the guys at The Garage quickly confirmed that it was. It was quickly replaced and now running well. Ive always gotten great courteous service from The Garage.

The Garage is the only place I will take my cars! So hard now days to find trustworthy people and The Garage has them. Mackey is the man!

Ive worked in the service department of a dealership and one of the reasons I left was because of the lack of integrity. The guys at The Garage are game changers for auto repair service. I Highly recommend them.

We have been going to the Garage in Pelham for years and have always been incredibly impressed. The staff are always personable with everyone who walks through the door or that calls on the phone, they go above and beyond to meet your needs, and handle everything with the utmost integrity. We are grateful to have a trusted place to go and recommend it to anyone and everyone!

This was my first experience with The Garage. The shop is very clean with a nice lobby, the employees were all very professional and they followed up to keep me informed, and the work performed was excellent. This will be my new go-to shop.

The garage has been handling my service & repair for several years now. Id initial heard about them on the radio, so I checked them out and they were very honest with my vehicle needs, informing me of what I needed and what I didnt (they were a 2nd opinion). Now, they are my GO TO! They earned my trust by being honest (Ive never had that with a mechanic), and making me feel a part of the family. I even spoke to one of the owners about some newer vehicle options, and hes helped me decide on what vehicle options would be the best for my future needs. Theyre great people, work diligently, and get you in and out as fast as anyone Ive ever been to. I dont think youll be disappointed.

This is the only place in town that I will take my car. They are honest and wont ask you to spend money on something that isnt necessary. Bob and his team are just so helpful and they fix your problems as quickly as possible but also make sure its done right! I highly recommend!