Always fast and verybnice, they take care of you and not out to price gouge you like Tuffy does across the street that added a mistery radiator cap for $25 to my bill without asking me- when they cost less than $10 and the one i had worked fine.

Very Professional keep me inform on repairs. Fast service, price was right. Would recommend to anyone.

Performed transmission over haul on my Chrysler b200. They kept me informed as to progress of work to be performed. This is my daughter school ride, so I needed people I could depend on! So far so good. Thankyou

Great folks. Honest cost!

Ray kept me updated on my vehicle and did so in a timely manner. Women are sometimes taken advantage of but I didnt experience this at Mr Transmission. Thank you so much for your hard work and dedication to your job. Mr Transmission in Pelham does great work!!

The staff was very personable and friendly. The service was very timely. The work was completed prior to the date promised!

Awesome experience!! Friendly environment...GREAT people who went above and beyond to get the job done and done FAST! GREAT work ethic!! I would highly recommend them to everyone!! NEVER have I had such a wonderful experience with any other! GO SEE THEM!!

Top notch!! From the time they picked up my vehicle, they communicated with me what was being done. Once they had the transmission apart they sent photos of the bad parts and called to explain everything to me in detail. The turn around time was unbelievable...started on it on Monday and had it completely rebuilt on Tuesday afternoon. Now, the vehicle drives better than it did when I bought it new. I am completely satisfied with the work and customer service.

I would highly recommend this business to everyone. They won’t try to take advantage of you, very honest and fair prices. Will definitely use them again.

This place has outstanding customer service and they did a great job on my 95 f150, runs like new

Had new transmission installed. Staff explained the process and were courteous when explaining the work that had to be done. Even though this was a major job and took time they were able to update me on the steps for the repair.

Randall and Ray were both excellent! Very fair and transparent and they did a great job replacing my transmission.

Mr. Transmission gave us stellar service. We took our minivan to Mr. Transmission on a Thursday and it took a few days to inspect and fix our transmission issue. We really appreciated the excellent customer service and attention to detail. We highly recommend Mr. Transmission!

Good and professional shop. Always busy but are quick to fix your issue. Would use them again, except I hope I don’t have too.

I drive a hybrid vehicle and When our transmission failed no one would work on it and everyone referred us to the dealer. The dealer gave us an outrageously expensive quote. Mr. Transmission Pelham was one of the few companies that stated they work on hybrids. After receiving a very reasonable quote from Mr. Transmission we decided to use their service for the repairs. They picked our vehicle up from the dealer and repaired our transmission in about 3 days. I cannot stress enough how great and professional everyone was. Our car runs great now and I would highly recommend Mr. Transmission Pelham Alabama. Randall and Randy are my transmission guys from now on!!!

Randall saved my life! I had a tire blowout after hours and barely made it to the shop. Randall is the one that made sure I was able to get home. He made three special trips in his own vehicle to get me a brand new tire. I can’t praise him enough! He was kind, generous and professional. I can’t thank him enough!!!

Randall is amazing. He keep me up to date each step of the way. Highly recommend and definitely will use again.

Mr.Transmission is amazing, I highly recommend these guys! I went to another repair shop because I had a leak and they wanted to charge me 1000 to replace the transmission cooler lines long story short I left and I went to mr.transmission on a Saturday and they were actually closed but randy was there and stop what he was doing and took care of me. He fixed my vehicle that day and saved me over 500.00. If you need any work done you won’t regret going to mr transmission.

Extremely satisfied and happy with the service I received at Mr. Transmission today! Randall and his team are the best! They are speedy and extremely fair with pricing! I will definitely be back! And I would highly recommend them to anyone!

I needed my front U-Joint replaced. Randall informed me that the rear U-Joint also needed replacing. He ordered top of the line parts (Spicer Brand) and they work excellent! My only complaint would be that it took a lot longer than expected however I was a walk in and they had other clients in front of me. It WAS completed the same day so really, I cant complain. Pricing was fair and reasonable.

We were passing through on our way to Florida and broke down on a Saturday. Even though they don’t have open hours on Saturday, they helped us out with same day service to get us back on the road to our destination. They explained what they were doing, advised us about potential problems as they removed parts so we could make informed decisions. The quality of work was top of the line, and the willingness to help a stranded motorist was so very appreciated! Do not hesitate to put your trust in these good folks. Thank you so much!

I went to have a shifting issue diagnosed. My vehicle would not shift into 2nd or 4th gear. The technician quickly diagnosed the issue and recommended a repair over the phone, and had the repair completed shortly after. He also did some cleanup work to relocate a cable that was left hanging by a previous repair that could have caused other issues. Great, courteous service.

Great, honest place. Never had a problem or bad experience!!! HONEST PRICES

These guys are top-notch technicians. They took good care of me!

Loved the service and my car is in great shape again and running just fine!

Very quick turnaround for transmission rebuild/replacement. Very nice people!

Yes, I will definitely be going back to Mr. Transmission located in Pelham Alabama. Our experience was five star and over. Randall and the others were very accommodating and they were very honest about every thing that they had to do in order to repair my 2010 Ford Fusion. We have plans to take another vehicle to them on next week and have them look at it to see if it can be repaired. Overall, We were please with the customer service, repairs, and pricing. We will definitely recommend them to others and use them going forward for repairs that they are qualified to do.Work done: Valve Cover Gasket, Transmission Mounts, Serpentine Belt, Control Arm Replacement

They drove my truck and said it was the transmission, which I already determined it was and told them that. Then they quoted me $1000 more than the other quote. When I went to pick up my truck to take it somewhere else, they charged me $75 diagnostics fee. They didn’t hook anything up and couldn’t determine the issue. They said it would be $900 in labor to find out exactly what was wrong. I was ripped off for $75 and the gas it used test driving.Don’t use these guys

I was treated super niceThe employees were very cordial and knowledgeable . The work that was done on my car was excellent .

Mr. Randy and Mr. Randall (unknown if 1 or 2 Ls) diagnosed my issue within 10 minutes of dropping off my vehicle, confirming my suspicions, rebuilt the transmission, and kept me informed of the process throughout while offering a quick turnaround and affordable pricing. They have earned a long-term customer.

Great group of guys in Pelham, AL. Cant say enough good things about their service quality and speed. They not only do it fast, but they do it right! They will not price gouge you like other local shops do, they are fair and up front.

Had a nice experience, other then them running my credit twice..Randal was very informative and was very nice helping me get my car fixed

I want to thank mr.randall for his help. This man is a stand up guy and employee. He didnt waste no time assisting me an given advice for the matter to be resolved with my vehicle. Thank you very much for your help .

Randall took care of us immediately ordered parts for truck and stayed late so that we could pick vehicle up following day.explained what repairs were done in great detail

Well, it didnt go well. I actually just dropped off the car back at that location with issues. But thinking about taking it to a different location to verify the work. The team was very polite and nice to work with. I stress that. Very professional and polite.. But them communicating.. It was pretty bad. I did get two calls... In over two months that they had the car! I had to go there if I wanted any updates.Granted, they did fix the transmission. But feel like they added on a few things that they did not verify with me before. Then they say that there was a battery drain and had to use a second battery to move it out of the bay. I asked if they tested the alternator. They did not. I replaced the alt in an hour once I got home and no more battery issues. I might just work with corporate to see what I need to do next.

I cant say enough wonderful things about Randall at Mr. Transmission. He fixed my husbands transmission and exhaust in a timely manner and reasonable rate. We have told our family and friends all about Mr. Transmission in Pelham. Its the only place to go for your transmission needs!!

Randall is professional and knowledgeable. Always strives to put customers best interest first. Highly recommend.

Great customer service

Had a transmission go out and was recently rebuilt by another transmission guy not any way related to this place. They took my vehicle in and completely rebuilt transmission and also showed me all the new parts he was putting in and everything that the (other) people didnt replace that should have. I really appreciated the time they spent showing me and explaining what they were doing especially after I just paid someone else to do this job previously. Thanks!

Fast, friendly and professional. These guys really know their stuff!

There were some factors in play that created some complications in getting my vehicle serviced, but management worked with me to create a satisfactory outcome.

Great company! They got me in and out within the same week. I will continue to use Mr. Transmission for other auto repairs.

My car was dropped off for a Repair Thursday Evening I receive a call the next day that my car was ready for pick up the next day Friday. 😁

Randall and the guys at Mr.Transmission of Pelham are the best to ever do it. Great prices and even better service.

Fast, professional, and a joy to do business with.

Explained exactly what they would do. Broke transmission down and pointed everything out. Everything is running smooth so far.

They were recommended to us for transmission work on a Ford Ranger. We called on a Wednesday and took the truck in on Friday. Randy took us right in we told him the problem. Before we even got home he was calling to tell us he had drove the truck and would call us on Monday to let us know what the problem was. He called on Monday explained our problem and told us what the cost would be. On Tuesday called to tell us he had found another problem and what it needed. He let us get the part at our cost and just charged the labor. The truck was ready the next day. So in less than a week our truck was ready. Randy and Randall are very nice, professional, and keep their word on what they tell you about your vehicle. No hidden cost. I would differently recommend them to anyone for mechanic work.

I had the transmission rebuilt in my 04 Honda Accord. The entire process was only about 10 days. Randall contacted me 2-3 times during that time to let me know what he had found and how long to expect. He even diagnosed 2 other problems with my car while he had it and offered to repair both. Communication is huge for me when I’m spending that much money on a vehicle and he was above par in that area. Plus, the trans is shifting better than ever.

Asked for a quote to install an additional fan to cool my transmission and never got a call back.

Mr. Transmission is the G.O.A.T!!!I would choose them over anybody to repair my vehicles, when it comes to transmission work!

Responded in the timely fashion when contacted them. Excellent customer service. Explained all possible options on services provided and gave a honest and fair price. When I picked up my vehicle, I got a lesson on how my particular transmission operates and what problem occurred in mine. Had me back on the road with 1 week. Overall great experience. Would recommend to anyone

Really enjoyed dealing with Randall & Mr. Randy! They have a really great team of guys and dont waste time. So glad I made the call to these guys. Will use them in the future.

Been using this location for years. They do a great job at a good price. They dont try to sell unnecessary service. Great manager and staff. I trust them.

I recommend excellent quality work professional I’m very happy 🤝

We broke down on our way home to TN and Mr. Transmission towed us from across the street and ran a diagnosis on our car. Thankfully they figured out the issue with my vehicle stemmed from an over site from the last place I had an oil change (oil wasn’t actually changed- human error) and gave me all the info I needed in order to have the other place fix my vehicle for free since they were actually liable. If they had not taken the time to truly look at all the different scenarios that caused my car to break down we would have had to take a much more expensive route to get my car repaired. They only charged a diagnostic fee. They contacted me after shop hours and let me pay and even moved my vehicle to a good location at their shop so that it was easy for my husband to get it on the trailer and haul to TN. Thankful for their honest diagnosis and help. Would def recommend them if you are in the Pelham AL area

These are some of the best people around. I drive for a living and finding honest, hard working mechanics is a must. I cannot say enough good things about Randall, or his father. And I would like to give a shout-out to Caleb. Great owners and great staff. Great reliable service for a good price.

Very friendly. There was a problem with the shipment of my transmission that caused quite a delay, but Randy made it right. Id recommend him because of the customer service.

They were great at fixing my truck

Very professional nice people done very fast very pleased with transmission

Excellent services provided by the staff. They were very thorough in describing the repairs need as they proceeded with a personal phone call for authorization to render services. As a woman it was reassuring and appreciated. Pricing and services were very reasonable and done in a timely manner. A first time visit and now a lifetime customer.Thanks Randy, Randall and staff.

Great service. Randall cares about your ar like its his own.

These guys were incredibly professional, caring, and informative. Randall took me through many options for my wifes car explaining the underlying issues and how we can make sure it is taken care of. They are truly the most ethical mechanics Ive ever dealt with and I appreciate their expertise and time. I will suggest to anyone I know in need of transmission repair to get to Mr Transmission asap.

Excellent mechanical service. Excellent customer service. You can count on them to keep their word and do the job correctly the first time.

Brought my 2005 Kia Amante in for what I thought were transmission issues but learned what I was expecting was engine misfiring. They gave me an estimate for repairs (which they stuck with) and fixed my car. No problems since repair, runs great. Excellent service.

Both Randy and Randall were great to work with, treated you like theyve known you for years. Mr Transmission did more than I could have expected to help me with more than just my transmission. Last time I was in they were out of M&Ms! Thanks for everything!

Everyone was great, Randy went avove and beyond to address the issue and take care of a few extra issues he biticed along the way.

Needed multiple repairs done on my truck, Randall and the staff were able to get everything done in a timely manner and for a fair price. I highly recommend using them for any car needs.

Mr. Transmission is the absolute best. They will go out of their way to take care of anything. Always available to answer any questions. They are honest, and will do the work right and will never rip you off. Awesome company. Awesome people

They were really nice to me and they even took me back to my job and brought my car to my job they were amazing!

I was travelling for holidays to see grandbabies and blew the transmission on my van. Randy and his crew came out on Thanksgiving to see what he could do. They pulled my transmission and told me the problems and got to work on it. He was the most pleasant guy Ive met. Being that was my first time in Birmingham Alabama being 600 miles from home and broke down he kept my spirits up. Big thank you to Randy and his crew from me over here on the East Coast.

Repaired (more like rebuilt it) badly burned up F250 manual transmission

Its my second Ford they worked on, they do excellent work and explain in details how things work on your vehicle. Very fast and knowledgeable about their work and most work is financed so you can get to work thanks guys

Very helpful, trustworthy, and conscientious about doing an excellent job. Hard to find people in the business like this anymore. Randall and Randy were great to work with. Explained the issues with great detail and did a great job fixing the problem. Thanks guys!

Awesome bunch ppls

Helpful, informative, professional and very courteous. These guys have helped me out twice and make me feel like they actually care about you and to get you back on the road again. I highly recommend.

The staff at Mr. Transmission were very knowledgeable about the services that were needed to my Nissan Murano. I was informed with the allotted time it would take for these services and the price. I would highly recommend Mr. Transmission.

I had a very good experience with Mr. Transmission and its employees. My clutch was replaced in just a one work week. There was a minor concern on my part, which they addressed at my convenient. Im happy with the Pelham Shop and will continue to do business with Mr. Transmission. 😁

Very nice people and there great at what they do

Randall and team provided exceptional customer service. They went above and beyond to help me with my transmission problem. I would definitely recommend them to anyone!!

Great experience. Great service and thorough diagnostic. They really helped us out when our truck broke down on vacation. Very fair prices. They had us back on the road in no time.

They repaired my transmission and were very helpful from the very beginning. Randall and Randy were very patient with me as I was able to process all that was going on. I am pleased with the service that I received and I would refer them to anyone. Thank you

They were very professional and knowledgeable. Kept me updated every step of the way. Randall and Randy are the best transmission people I’ve ever dealt with!!

Very good experience there!Went in to get a wire changed on my transmission and struts-- to kept me up to date on what was going on and the pricing is very good. I definitely reccomend. Theyre great people!

I highly recommend these guys! They were quick, explained everything in great detail, kept me up to date, and offered the best price by far!!! They even picked my car up from another shop for me then stayed late for me to pick it up when it was finished. If you need any work done, give them a call and ask for Randall! You won’t be disappointed.

Tried this location based on the reviews. Had clutch replaced. Turn around time was expedient and I received communications from the staff on updates. Will return.

Long story short: We were out for over a week due to a faulty transmission(do NOT buy Nissan). He actually came up to his own shop on the weekend so we could pick up the vehicle due to the dealer dragging their feet on programming the new one.Extremely impressed.

The team at Mr. Transmission is always attentive to our mechanical needs and concerns. Its hard to find folks who will treat you right and know their stuff in this industry. Cant say thanks enough!

I want to commend Randall for his diligence in helping me figure out what was wrong with my car. It is sad to hear when you have to put your car down. Randall at Mr. Transmission goes that extra mile to see if there is any way to save your car. He is a wonderful person who really helped me in a pinch and I want to make sure that he knows how grateful I am!Please if anyone is considering a transmission place please come here and ask for Randall!

Great professional service, workmanship, and a fair honest price. Recommended to me by a mechanic friend of mine.

Van transmission started giving me trouble after driving from the east coast on Thanksgiving day. He came from home to look at van and service it. Took time from his holiday dinner to help.....Thank you Mr Transmission for your help in my trip thru Birmingham Alabama from Charlotte NC to Jackson Mississippi

Professional & skilled. Honored a warranty from another state, worked on transmission until it was right. Great communication, experienced mechanics. Gave fair and cost-saving advice along with quality repair. Not all Mr. Transmissions are alike ... I drove to Pelham from another part of Birmingham!

Mr. Transmission kept me informed of everything being done to my Jeep. The customer service was outstanding and professional. They go above and beyond. I highly recommend Mr. Transmission for any of your mechanical needs.

Really nice and over the top honest with the situation of your car, these guys will treat you right and have your vehicle ready in the quickest manner while giving options on how you feel it would be best to proceed with the repairs on your car.

Took my van in on a Monday afternoon. Even thou all of their bays were full. They took the time to find out what my vans issues were, Show me the broken parts, an order replacement parts. On Tuesday morning they started the repairs. My van was ready before lunch on Tuesday for $4 dollars less than org quoted.So in less than 24hours my van was ready to go back to work..... Can not beat the response to my needs an the service provided

The folks up here helped me figure out where the noise was coming from in my car. He drove around with me until we heard it, thank God Im not crazy, but sadly it was something different than I thought it was. But he is going to help me get fixed up, understand my money situation, and gave me a couple of different avenues to take to get my car fixed. Highly recommended.

Randall was great, very informative and stayed in contact with me throughout the whole process.. Highly recommend & will use again in the future if needed. Thank you!!!

Randall does a good job to communicate the progress and keep you updated. I was very pleased with the quality and level of service they provide. We will definitely be back!

I spent a lot of time trying to figure out where to take my car to have it serviced. I received estimates from 4 different companies before choosing Mr. Transmission. I chose them because they were extremely personable, and just made me feel very comfortable and confident in their ability to do the job right. From talking to Randy initially and then working with Randell through the process, they took the time to make sure I fully understood what the problem was and what caused it. They also provided me with easy financing. I highly recommend Mr. Transmission in Pelham!

Did excellent work and communicated everything very well and prompt to me.

Called and needed a hose replaced. Got me right in and fixed it quickly. They have fixed my vehicles for the last 3yrs. I have 0 complaints.