Again the guys at mavis pull through and get me a great deal and awesome service. I’ve been coming to these guys for 5+ years now and I would recommend using these guys. Very honest and loyal to their customers.
Skye thank you so much for helping my mom and me out today!! You’re awesome we definitely appreciate all you did for us! :)Edit- I came back to get my front two tires done today, and Chris you are amazing!!! thank you so much for staying late yesterday to make sure everything was ready for me!!! and fixing my light!! i really appreciate you, and i will come to Mavis Tires for any concerns i have with my car in the future!
They were the nice, friendliest and helpful place I’ve been to in a while. I highly recommend them for your car repairs!! Thank you for making my bad day into a good one appreciate you all.
I can’t rate this tire store high enough! Wow am I impressed! I went to Mavis tire today because I was getting low air pressure on one of my tires consistently. I went in there thinking I was going to have to have the tire repaired or even buy new tires. Turns out it was my valve stem feedback that was leaking. They replaced it didn’t charge me. I also realized that they even changed the battery in my key fob. I’m not going anywhere else for anything else except for Mavis discount tire. I have to get four new tires pretty soon and now I know where I’m going.
After getting the run around and being lied to by other tire stores. Chris one of the managers was able to put our tires on with no issues and we even got an oil change, we also got a new set of tires for my Camry as well. This place offers extraordinary customer service and very competitive prices most of the times beating it’s competitors. If your looking for a great Honest tire/maintenance shop this is it.
Great place of business to go too! The manager ChrisWas on point and very knowledgeable about my Mercedes-Benz and all of my foreign cars as well! I would highly recommend their services to everyone!
My guy was very polite and knowledgeable .....actually remembered me by doing work on previous job....I would hands down drive across town to deal with this staff and strongly recommend them over any other one I have used
Brought my vehicle in for an inspection. Service was great! Chris was great! He was thorough and courteous! The didnt take up too much of my time. I was in and out in under an hour. And the price was way less than I expected, which is always a plus!
Chris was super helpful when my tire had a slow leak. He got the car in quickly and the team had me back on the road in no time at all. They were honest, professional, and respectful. I will be back.
Professional, nice, friendly, and quick, with reasonably nice prices. And theyre open everyday of the week! Which is nice when you only have weekends off to get something worked on. Would recommend to anyone around who needs work done.
Sky and the staff at Mavis Tire in Pelham are awesome! They saved my day. They were able to get me in and repair my tire and I was able to make my afternoon appoinrment. Have used them before and the service was just as good. Highly recommend them!
Christopher was very helpful and attentive, showed great costumer service,enthusiasm and humor! We’ll definitely be coming back again!
Highly recommend Mavis in Pelham!! Chris, the GM, is extremely professional, honest, and courteous. They do great work at a very reasonable price. They will recommend work to be done on things they find while they are performing the requested service, but they don’t force anything on you and always confirm total pricing before doing anything…no GOTCHA’S!!
Mavis Tire and Breaks is wonderful. I really couldn’t ask for a better price for getting both of my back tired replaced. The staff was extremely nice, they communicated the time it would take for my service well. The facility was also very nice and clean! Highly recommend.😊
Always professional! Love the staff.They are now my go to tire shop! Rodney especially goes out of his way to give good service, his jokes are not half bad either...
Jay and skye were very accommodating and helped me out. They are the best
Had to get brakes and tires and an alignment for my 07 TL-S Chris and his crew had me in and out in about a hour prices were way better than taking the car to quicklane in Calera where they were gonna charge me 1300$ for the same amount of work only thing we werent able to get done was the alignment on the right rear and the bolt that needed adjusting was rusted to the point it wouldnt brake free so once I get the bolt from acura (its a OEM part anyway) Ill definitely be back to finish up the alignment. (Not their fault just 14 year old car issues). They were even nice enough to inform me that I needed new shocks and struts.
This place is the BEST!!! Will do all my vehicle maintenance and repairs at this store.
Great Service. Waiting period wasnt bad at all. They also help give me an affordable price that was right with my budget. Definitely will be coming back in the future
This was my first visit there after finding them online. Prompt service and very professional environment. I arrived earlier than my appointment time but was able to get right in. The wait time was shorter than expected and after completion of service, I was told about what was done and what things should be taken care of in the future. I will definitely be using them again for future services. I highly recommend this place.
Got front brakes and tires today with these guys. They showed me everything that needed to be done without pressuring or trying to talk me into unneeded work. I came away feeling that I can absolutely trust what they tell me, which is just about impossible to find these days. Ill definitely return when needed.
Rodney and his crew are nice ppl everyone follows orders. Rodney gives a wonderful discount on tires and parts. Would love to come back and do service with them.
A different place told me I would need a new tire. Mavis was able to patch my tire with ease...and quickly! Highly recommended!
Friendly people who look out for you, do good work, and stay competitive with the thier prices. Have used their services a few times, pleasant experience each time.
Mavis Tires in Pelham Al.Excellent service, employees are knowledgeable about car repair and not just tires. Fast friendly service, please check them out the next time you need your car service!!!❤️
Everything is ran pretty smoothly everybody is nice and well mannered Mr.Williams always has a smile I love the environment and the employees they also work really fast which is a big plus for me thank you guys!!!
Rodney left knowing I was coming in. And he didnt tell anyone about me. So when I get there they only have one guy working. So I asked if it would be better to come back. So its been rescheduled now 3 different times.
Chris is extremely knowledgeable and cares about his people. Super friendly and would trust him with any vehicle I own/will own.
Great service, Rodney was fantastic, done quickly, I expected to be there dealing with the car all day, was home before noon, ON A SATURDAY!
Definitely a big thanks to Chris for the service highly recommended going here and ask for Chris he will take good care of you I will be back
Always good customer service good attitude n they get job done even on the most busiest times
Took care of a flat on a Sunday. Much appreciated and thankful for these guys. When I need new tires I know where Im going.
Christopher helped me immensely. I had a Sunday appointment from an Amazon order that arrived early.I dropped by two days early at 9am as my tires had arrived there the day before. He checked and asked me if I could stop back by at 11am so he could work me in.I did some chores for my wife to help her get ready for her trip to Memphis later that day.I arrived at 10:45, he got a mechanic right on it and 30 minutes later I was on the road.Phenomenal service and my Sienna is driving great!
Skye did a great job and helped me out thank you so much
Great place and great team fast and professional. Keep up the good work Skye and Rodney.
Friendly staff, very clean facility with a nice waiting area. Reasonably priced and with a thorough job performed.
Really recommended Rodney, He’s the best and did not let me down!
They are top notch group. Very pleased and highly recommend 👌. Shelia Moon visited 7-14-2021.
Great guys, great service with fair deal on tires. Ill be coming back again for sure.
Christopher went above and beyond to help me with my service this past Sunday. He was soooo helpful and a God send. I love no where near this location, but because of him I will drive the distance for the awesome customer service he provided me with.
Every time I come to Mavis they are fast, courteous and take to the time to explain everything to me. Literally my 1 stop shop.
These guys are great. Christopher takes great care of us.
Rodney, Christopher and Jay did a great job. Identified a serious issue quickly and gave me great prices.
They were supposed to rotate 1 tire when I had 3 new installed. Went over it 2 times with them but when they finished they did not and would not correct this. Poor service and lies are not the way to insure repeat customers. WILL NOT BE BACK!!!As a respond, I hope you fix your problems, I will not contact you, you had your chance
Christopher was very professional as well as the most helpful with diagnosis on my vehicle and was prompt to help correct my problems efficiently!
Very impressed with the employees at this location! I was in and out in no time!
They have Great Customer Service and did extremely great on my vehicle !!
Professional staff, courteous and very helpful. Prices very competitive.
Chris has always been helpful with any issues dealing with my car/cars. I highly recommend!
Great experience, I will highly recommend Rodney, He serious about his job
Fast, professional service. Skye helped answer all of my questions. Will definitely be back!
Mavis Discount Tire does more than Tires, if you need a great mechanic for any repairs they are the ones you need to go to. They have professional service at a very reasonable price. And they get you in and out like they promise. They are my go to place for my 2014 & 2006 Ford Mustang GT that I can trust to do the right job. Update They just installed a Water Pump and did a great job in about an Hour, Great guys They are great engine guys too.
I visited the store on Sunday, August 8, 2021 and spoke with the Asst Manager Christopher. He was very helpful concerning purchasing tires. Two tire brands were discontinued and he was able to find another tire. My interaction with store manager Rodney was awful. The tires were coming from 2 different locations which could cause a delay for the tire install. Granted that wasnt advise when I spoke with Christopher. I was frustrated because it was my 2nd visit and nothing was guaranteed. As Im talking with Rodney he wasnt helpful and advise me I could go somewhere else and he cant control the delivery. I replied back thats your solution for a customer. I was so mad because of how he handled the situation. Marvis lost my business due to awful service. The same day I went to NTB tires and the service was great.
The manager Scott gave me satisfactory customer service and the mechanic who worked on my car showed me the benefits of getting my alignment with printouts. WOW I have never had such amazing customer service.11/10
Great service! I use mavis for all my tire needs!
Didnt turn me away when my wheel was bent badly, fixed it right up! Great service and fast.
BEWARE! TERRIBLE customer service! We spent $1500 to get brakes replaced and now they lock up and claim it’s something else. When I called to talk the guy hung up on me and wouldn’t let me speak! Also we’re supposed to rotate the tires but they failed that too. DO NOT TRUST THEM!!! If I could give 0 starts I would! -**UPDATE: took it to another shop and the lug nuts were all LOOSE on all the wheels!!**
Rodney went above and beyond my expectations!! I was able to get to work on time! Thanks so much! I’ll be back !!
These guys went out of their way to take care of me. I just wish they were closer to where I live.
I went in today for a slow leak in my tire. Rodney listened carefully to what I thought the problem was without being dismissive and let me know that he would check everything to be sure. After a very short wait he let me know there was a small screw in my passenger tire and they would be able to patch it up for me. The entire visit was under 45 mins with two others ahead of me and Rodney was a total professional. I will definitely be back for any car service repairs I may need in the future and suggest you do the same.
Excellent service!! Got me in last minute on a Sunday for a tire repair/replacement! Definitely recommend!!!We will be back!!
Good service. Good price.
Great customer service! Manager was very knowledgeable!!!! Will definitely be back
Highly recommend mavis tires….done a GREAT job!Will defiantly be going back. Thank you!!!
Rodney, Skye, and the rest the Staff are always very Professional and provide Excellent Customer Service! They thoroughly explain everything to you, so there are not any surprises. I have referred this location to several people and they have all commented on how much they appreciate and trust the Staff!
The only tire place I will ever use! Best service, super friendly
The team was courteous, friendly, and professional. Ill be back!
Great job guys my go to shop
Would recommend anyone to Chris Todd over at Mavis tire, very professional and knows what he is actually talking about. 10/10
Rodney provided excellent service. He knew exactly what was wrong and gave me a very reasonable deal.
Thanks to Rodney and the team for outstanding service. Thanks Rodney!
The staff was very friendly and they took great care of my vehicle!
Great customer service! Employees were very knowledgeable on what was needed to fix my vehicle. I will be returning!
Today was my first experienced with Mavis Tire where I received the utmost in customer service, satisfaction and entrepreneurial excellence with the (flat tire) work completed on my Mercedes by the Pelham store. Going forward I will move all future vehicle repair and maintenance highly recommend to this location.
Great customer service! Great team does great work!
Manager went out the way to make sure my brake was fixed and a manageable time thanks Rodney my new go to guy well manner person thanks you mavis for such a great manager!!! I was and again SaturdayFor work on my other vehicle they can do it all 6/6 I was back again great customer service…they fixed my ac and it’s blowing cold best and town
While traveling, we decided to stop and have our vehicle serviced instead of waiting until we made it home. These group of workers were very nice from the time we entered. We were in and out in a timely manner. I would recommend this location to anyone!
Very fast service and decent prices. They were very friendly and didnt try to upsell me on anything.
My overall experience at Mavis in Pelham was exceptional. The manager Rodney and his team didn’t make me feel like I was being bullied to purchase things that I didn’t need. Thanks Team Pelham for the your great customer service today.
Thank you to the guys at mavis. Great customer service. did not take them long to work on my car
Came in unannounced, they got right to. Friendly and very professional. Very reasonable prices
Absolutely top notch service.
Went in for the $99 on front brakes and $99 on rear brakes, $200 total. Was told my rotors needed changing. Im not sure if they did or didnt, but the $200 visit turned into almost $700. Not sure if the rotors couldve been turned. What Im most upset is there was some ammo missing out of my vehicle after my visit. No one else, other than myself, had been in my vehicle. It wasnt visible and wouldve had to be deliberately stolen. Cant prove it, but this was only place that had access to the inside of my vehicle. Wont be back for my suspicions as well as the conversations that day in the shop regarding ammo, finding ammo, etc.
Great fast experience.
Alex and Rodney helped me out so much thank you guys for helping. Highly reccomend
I went here for my front brakes only. I walked 7 minutes to Big Lots. 20 minutes later received a call quoting me $700.+ for brakes and Rotors. I asked for them to start my front brakes and Rotors not The Rear. They had my car all afternoon and night no call about my car. I called the next morning and received Excuse after Excuse. Still my Front brakes wasnt done and charged for the rear brakes and Rotors.
Sky provided great service
Thanks guy for helping my son
Today I had a appointment for what I thought would be just for back brakes but upon further review I found that I needed front and rear brakes along with rotors. Instantly I got depressed but Rodney the Manager and his Assistant gave me options. Outstanding work you guy’s professional, polite detail oriented and very informative on services provided. Outstanding work you guy’s!!! All 10’s me across the board. Will definitely return for more services. I highly recommend Mavis Tire Pelham,AlThanksLa’Toya H.
I came to the Pelham location after realizing that I had two nails in my tire. Was met by two great employees, Rodney and Austin, both who were extremely professional and knowledgeable. They took time to help, explain, and worked efficiently to make sure I was handled with care. Each company should have this level of customer service. I will be back if I ever need tire care... Blessings to this great team!Dr. Nate Brooks
Nice & friendly staff Rodney was great.. if y’all need some cold AC please look up Pelham mavis Rodney will put you and the game.. great service Saturday and Sunday to
Thank you Dillon so much for helping me with my situation you listen and was concern. Thank you, thank you for all that youve done have a bless year and making it right will do business with this company again.
Absolutely amazing customer service from Skye and Alex. Would definitely recommend and return for any future service needed.
Quick and professional service!
First visit to the store in Pelham, AL literally minutes away from the apartment. Evan and George the fellas at the store took awesome care of me and my wife’s Honda. We will certainly give them guys or business when needed. Mavis, you guys need to hang on to those guys!!Thanks again fellas,Jeff
Fast and super helpful!! Thank you Rodney!
Big Thanks to Rodney! Absolutely wonderful experience!! Very helpful, and informative. Will definitely be back !
I bought 4 new tires for my wife’s car. Less than 50 miles later a bubble developed on the sidewalk. Their customer service wanted to have someone look at it before warranting it. After bringing it in for them to look at it the second time. That would be the third trip there for one set of tires. Ridiculous! I needed a set of tires for my tahoe and definitely did not get them from Mavis. I most likely will not return. Also the past two times I had my oil changed there and after being angry about the tires I decided to change my own oil from now on. There was an express oil change filter on there! Two Mavis oil changes and still an express filter.