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Advance Auto Parts
2247 Pelham Pkwy, Pelham, AL 35124, United States
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Advance Auto Parts
Comments
al
Review №1

Great customer service! . My family and I are from out of town. I had issues with my tire . Hands down. Go see Adrian if you need anything. He was Knowledgeable kind very helpful. Talk about going out of your way to help 100% I would recommend this place. Its hard to find good honest ones thses days.

Fe
Review №2

The guy explained and advised which LED lights I needed for my truck. Awesome teM.

Wo
Review №3

If one person doesnt know someone else behind the counter always seems to. Ive gone to them for all the odds and ends for three years or so. Never a bad experience.

Ch
Review №4

Ive never been so disappointed in Advance Auto Parts. When I went to pick up a part that have (supposedly) been ordered it hadnt actually been ordered at all. A different employee spend 5 minutes trying to find the part on the shelf, then 10 looking for it in their system. It was embarrassing that she couldnt just tell me she didnt know what she was looking for and Im just to nice to tell her in person she was dreadfully incompetent. Im sorry I have to give a bad review but it was just a terrible experience.

Ri
Review №5

Good service. Purchased incorrect parts for car though. Coming bye today to exchange or money back.

Je
Review №6

No help at all bad customer service

Wi
Review №7

Fast and professional service the help I received was friendly and he helped me save money and I like that

Ja
Review №8

Employees nice was very helpful

Ja
Review №9

I came in looking for some parts for my boyfriend and None of the employees tried to help meThen when one lady finally try to help me she had no idea about parts. I just dont understand why you will let somebody work here who has no idea about anything about cars. My boyfriend had to come and find them himself.

Re
Review №10

We found what we needed. Thank you so much.

Th
Review №11

Wouldnt answer the phone. Picked it up and hung up. Shows open on line and has a sign on the door saying that they are closing at 5:00. Poor customer service and I will never buy anything from them again. Needed my online order. Thinking about canceling entire order.

Pa
Review №12

Fast, courteous, and professional. I was able to get what I needed and get out without any issues.

Da
Review №13

Great service, Dorothy was very helpful and very friendly.

Re
Review №14

Love my people

Ar
Review №15

Dylan nice guy always on point on commercial

Wi
Review №16

Poor not helpful

HE
Review №17

Ron. Excelent. Goes to extreme to find rigth part.

Ro
Review №18

Had to make an emergency stop and the gentleman rushed outside to help me with my problem! Ive never experienced so much caring service before from a parts store! I will continue to bypass others and shop at this particular one from now own!

Le
Review №19

Good staff and convenient online shopping, ordering, and payment. Great customer loyalty program (saved $50 in battery purchase). Showed up to local store and they installed the battery. 15 min in and out. Perfect for running out of the office and getting a job handled.

Re
Review №20

Excellent, quick and friendly service

St
Review №21

Very poor customer service. I did find what I went there to get, but not due to any assistance from the staff.....even after asking. The response I got was, Everything we have is on that isle., as he answered me from a different isle. No attempt made to be accommodating.

Ke
Review №22

Bought new Ram 2500 rear drumsWhen I put brakes on truck shuttered violentlyTook drums back and bought others from another part supplier and truck stops smooth now.Defective parts sure wasted a lot of my time with truck maintenance and time to return them.I called store to inform them of above story and guy that answered phone showed no concern.

An
Review №23

They have always been able to find the part I need. Either at their store or another one.

Jo
Review №24

Great customer service! Urhel was very helpful He went above and beyond my expectations . Great job!

Th
Review №25

Went in and purchased a battery for my truck and the gentlemen who helped me was very nice!! He even put the battery in for me at the store! Thanks for the excellent customer service!!

Za
Review №26

Someone there had a dog in their car and they let me pet him. He was a good boy.

Br
Review №27

Went in for a AUX cable for my car, even though the last one I bought from Advance broke in less than a month. The guys actually saved me some money by suggesting I go get a certain brand from another retailer instead of just selling me another one they knew would break. Even though I wasnt spending money with them, they seemed to care that I get the best quality product. Thanks for the tip guys! If I need other parts I will definitely check with them first before spending my money!

Cr
Review №28

They were very helpful,I highly recommend

Ka
Review №29

Very helpful. They didnt have what I was looking for, but I told him which way I was traveling and he looked up a store along my way that had what I needed.

Lu
Review №30

Good standard part Store Pool led foglight selection

Ma
Review №31

Good service. Cheap parts. Try coupon code TRT30 and order online even if shopping in store.

Ky
Review №32

Good selection and helpful staff

Be
Review №33

Very informed employees, they helped me out quite a bit.

M
Review №34

Always helpful and always has the part. I go here often.

Sc
Review №35

Staff has gone out of their way to help me find a part, definitely will start here for auto parts

K
Review №36

Good parts store

ro
Review №37

Knowledgeable staff, decent prices

La
Review №38

Staff is always friendly and helpful!

La
Review №39

Great customer service

Ni
Review №40

Great, helpful staff!

Ri
Review №41

My go to for local parts

To
Review №42

Jay was real helpful

Be
Review №43

Got the parts you need for the right price.

Co
Review №44

Need the part for your car go see them

Je
Review №45

Best place for parts

St
Review №46

Just a auto parts house

Information
11 Photos
46 Comments
4.4 Rating
  • Address:2247 Pelham Pkwy, Pelham, AL 35124, United States
  • Site:https://stores.advanceautoparts.com/al/pelham/2247-pelham-parkway?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 205-987-5186
Categories
  • Auto parts store
Working hours
  • Monday:8AM–7PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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