Very friendly and helpful. Had to order a hard to find part and they delivered on the same day exactly on time. The staff is very knowledgeable and helped me find the exact part I needed. Highly recommend!

I go out of my way to give this NAPA my business. The staff is always helpful and knowledgeable. If they dont have it they can get it for me quickly. They have a well stocked warehouse thats only second to the main warehouse downtown BHM. I will always shop here first for my auto part needs.

Ordered some gear wrench ratcheting wrenches that was on sale. Everybody was cool and great, I just wish the ratchets was not so dusty but it is not their fault.

My favorite place to get parts! Better quality stuff and helpful staff!!

Quick service and helpful staff

They are slow inventory is not in place where it should be taken along the take too long to wait on a customer

Great parts and service!

These folks are serious about customer service. Knowledgeable and extremely helpful. Even though traditionally focused on trade customers, they really were great to work with as a street consumer.

Customer service could have been better. I felt I was an interruption.

Needed radiator hose same day. Was in stock and cheap. Awesome to have a store like this.

Jason and his staff are great. Always friendly service and their parts selection is better than most other parts stores.

Busy but basic. Not convenient to enter lot. Parking lot was in bad shape. Don’t want to diss them too much because the store was well stocked and staffed and they had the item I needed in stock.

Want a real auto part? Then this is the place to buy it from! Staff is very knowledgeable and always very helpful.

I love Napa👍👍😁they always have what I need... Thank you very much for your best service👍👍👍

Great customer service. Very helpful staff and very knowledgeable.

Everyone has always been helpful and friendly when I have shopped here. Ive always had a better overall experience at NAPA in general than the other chains anyway and this store is no exception.

Great selection with friendly help

Store manager and asst manager were excellent. We were having issues with slightly worn parts that we returned and the Mgt staff warrantied. The warrantied parts we took home were also causing issues on our vehicle. When we took those back, they provided us with the latest version of part. Problem sovled... Staff and Mgt were very accomodating and I wouldnt hesitate to purchase from them again.

Very nice and big store. Always have what I need or can at least get it.

Great people and helpful in getting what I need

Lotta stuff in stock...the computer system at Napa in general is sketchy on matching the correct parts.....The is pretty much the case for older cars everywhere.

Staff is knowledgeable and they had what I needed on stock

When you need the right part on first visit and you want quality there is only one place to shop for domestic and foriegn auto parts thats NAPA

Great guys, very knowledgeable and helpful, good selection of parts.

Always very helpful and nice.

Prices Higher than other Parts Stores!!!