Love this place. So helpful and professional. I would recommend this place. Thank u Eden and thank you Johanna for recommending having my windows tinted. My Jag looks great
We are always so welcomed and well taken care of by our service advisor, Eden Esparza. She is a major part of the reason we have purchased 3 Jaguars!
Eden is wonderful, along with the rest of the entire staff. Service is serious about ensuring your vehicle is properly maintained. It has been a rare pleasure dealing with this dealership and their service department.
Always very professional, knowledgeable, polite, friendly, concerned and helpful. Very pleasant and comfortable to work with. Eden makes the whole process easy and is a true pleasure to work with. She is one if the best Service Advisors we have ever worked with.
The service advisor Ms. Eden and service department provided me excellent and professional customer service. They washed my car super clean. Pasadena Rusnak service department is two thumbs up! Best, Barbara
I have had my car serviced with Rusnak for the past 16 years, and its all because of their service writer, Eden. She is truly the best. Always feel like part of the family and does not push.Thank you
The team at Rusnak /Pasadena Jaguar are always on top of things when it comes to service. They are always so welcoming and professional. Eden is the sweetest! She always takes good care of us. Always a pleasure to do business with them!
Eden is the service agent there shes great if you ever need anything done she will be the one to go to its a great facility and they give good service hands down Im going to Sunset as well as Galpin on Roscoe and the level of service was poor at those locations but at rusnak Pasadena theyre the best
This is a dealer that has it all together in terms of service and pampering it clients. No waiting for anything. Special recognition to Eden who always greets me warmly and solves my issues.
Eden is FABULOUS to work with and every time I need to drop my car off for general maintenance or other service, my experience is wonderful! I recommend Rusnak Jaguar highly!
Armando Provided exceptional customer service always stayed in contact with me kept me informed of price Offer me suggested additional services and even Informed me of some things that I did know about the car
I LOVE GOOD CUSTOMER SERVICE AND THAT EXACTLY WHAT I GOT.THANK YOU ARMANDO
Eden always take care of everything! Service is always perfect!
Great service. Good service manager
Very professional and efficient.
If you talking about Rusnak Pasadena Jaguar, they reffered me to a private repair shop because I owe a 2004 S-type that they never serviced. Galpin Jaguar where I bought the car could care less and Hornburg Jaugar helped me, was kind and professional but could not fix my engine light problem. I Love my 2004 Jag. It only has 116,000 miles but my engine light has cost me thousands of dollars and the private shop is working on it. Hope they can fix it. TY
Great service.