Dillon is the BEST customer service employee who Ive ever met in my 60 years. He juggled 3. Customers with complete patience and professionalism. One customer was clearly mentally disturbed but Dillon handled everyone with calm and respect. He needs a promotion!
We went here to upgrade to a phone we brought and the person who helped us out was Dillion, and he was a saint.We had major issues with transferring the phone because the previous owner was still logged in and we couldnt factory wipe it without a long and arduous journey with Apple. Yet, Dillion persisted and endured and went well above what he needed to do. Several times I personally gave up and would not have been surprised at anyone else doing the same, but he kept persisting and eventually, after 2 or 3 God forsaken hours (an hour past their closing if I recall correctly,) he had the phone switched over and working perfectly for us.Normally I wouldnt review a Cricket store or even write something but he went way overboard for us and was humble even in victory. If hes working there when you show up youll be in good hands.
Just walked out of the cricket store with a big fat smile! Val was super helpful and probably the best phone sales manager I have ever l spoken too! Most definitely will carry my phones over to cricket! 10/10 Thank you for being so awesome!
I arrived in Cricket Wireless today had problems with my phone an dillen fixed them all t mobile pushed me away an dillen fixed it all
Greatest experience ever the staff was so helpful and I wish I could remember their two names
Dillen gives great service to his customers. And is very patient and has a great personality.
Val was amazing with transferring all of my information to my new phone! I just dropped my phone off went and did some errands and came back and everything was ready for me! Awesome customer service!! Will go again!!!
Great customer service.... amazing people and deals I highly recommend you go see Carina and Dillen great deals they helped me get 4 lines for 50.00 a month.Highly recommend!!!!!!
Very satisfactory!
Very poor customer serious and then the person hung up on me during the conversation
Great service. Walked out with everything I needed.
Val is the best. Helpful & friendly! Thank you!!!
Gage gave me excellent customer service. Took his time to make sure I was happy when I went to the store at 19 and Alderman!!!! Great guy!!!!
Fast, honest, reliable every time I go there!
Great store that is clean and has friendly staff that offer great service and are very knowledgeable. Excellent phones and service for the money!!!
Amazing company and staff. Very helpful with answering questions. Great experience!
Best cricket store in the area
Bad...So, so bad....Adding features customers dont ask for, slamming autopay on them. Marking up accessories you sell people as special orders off of Amazon. Seriously??? You guys rip people off left & right. Anyone buying from you is overpaying. You take advantage of people, Cricket should pull your Authorized Retailer status.
Very helpful. I walked in with my old and new phones in hand. The guy at the desk not only sold me a new sim card, but installed it and my microsd card from my old phone. Never had a problem with any cricket.
Staff was very nice. Blake was a great help in switching my number over from T-Mobile.Cricket Service is great!!!
Great service stopped by here after westfield mall was closed. Mke helped me greatly! Stop by
Cant find any better service for the price Ashley and Joe were great
Awesome service from my local Cricket store! Yoseph was very friendly and helped me so much today!
Jason P was very helpful. Only cricket store Ill go to.
Do not go they add. Things. On. To.your phone & do tell you there sale. Person are joke
Great job at this locatio. Service is great
Jason P helped gete a new phone, great service, knowledge and help from him
Yusef was very helpful in helping me get a new phone. Thanks you so much cricket
Came into switch from total wireless. Had a great experience.
Yoseph was great help i really think he is gteat
Yusuf was super nice and made the process of upgrading my phone easy !!
They helped with everything great jobAaron is the man thanks for everything
Great location with good phones and accessories. Customer service was solid
Never been to a cleaner store! Great workers
Yoseph and heather had great service! :)
Aaron was great! Got us set up the way we wanted!
Joe helped me out today very helpful
New staff member Alex was very attentive and helpful. A big improvement on what I have encountered in the past.
Great store great customer service experience!
Been coming here for years love the folks!
The people there were nice and fast
Got me set up nice.
I love cricket.
Great Experiece top to bottom
Salesman arent currently knowledgeable had to call manager for simple questions and couldnt purchase a phone without activating right then. Trying to buy the phone for some one else and have them transfer but habe to have them with which no other carrier requires
Yoseh was great help!
Great store great service
Easiest store to deal with EVER
Great nice place
Yoseph was great!
Highly recommended store!
Awesome customer service ....!!!!
Helpful staff, quick service
Very personable and helpful
Great store!
Very disappointed
Janelle was a great help
Know nothing about what theyre selling
Great store!
Nice store!
Great service!!