Miranda @ the Oxford,AL branch rocks.Got a Gaming Desktop bundle for my son which had to be delivered from a store that was local. Everything worked perfect and was in great shape,however,some of the items were missing in the bundle such as,the Monitor power cable and the headset that was included. Ended up buying a power cable and was reimbursed for the total amount and she offered me a headset as well,which I passed on because I didnt need it anyways. Miranda is professional and definitely made the experience much better.

Always nice and willing to help you.

Their district manager is horrid.He keeps the employees on endless conference calls every single day at opening.It was very hard to call in the morning and make payments.Further more, he was present in the store and because one employee didnt say something just the way he wanted it he embarrassed him in front of customers.I told him how it sounded and he was lucky O didnt walk out.Miranda was great to me.I had rented for 10 years.I was told they could no linger rent to me.I went to the Anniston store and have no issues

I tried to get a computer here because I’m addictive to a game and didn’t have a problem with paying 2,000 dollars in total for a computer worth 700 but got denied without a valid reason I took this problem to home office and the distract manger called me then never called me back Oxford is very prejudice and In the home office notes they said I was under the influence but maranda told me it was because my rent office was closed and I’ll be able to come back the next day... I don’t drink or do drugs my job is highly strict about that but of course I’m judged for being me and looking how I look (black ) god saved me because I won’t spend a penny with rent A-Center I’ll rather go to Aaron’s where they make everyone feel equal ....

We have our furniture setup on autopay but yet our bill is behind, they came out and took our stuff and told us it cant be caught up. Not only that, they sent out a man thats not allowed on my property due to him yelling and cussing at me in my own house while my kid was here and my husband was gone. It was agreed he wouldnt come back out, well they sent him so technically he trespassed. And they still havent fixed the huge scratch that was put on my wall when they were bringing a couch in.

We rent something from them. A TV while ours was being repaired. It was full of live roaches. It took me two weeks to get rid of them. They offered to spray our house. But the damage was done. Never again. We told them that the TV we rented was full of roaches. They told me well unfortunately thats the kind of people we tent to. WTF?

Miranda is the best person to talk to about anything there.

Would give them -5 if I could let my bank info get hacked and did not tell me. i found out when cut my debt card off and then they removed me from auto pay . I drive a truck and if I did not make in in on Sat/ $25 charge and if I called $15 charge . Worst business I have ever seen

Ok

Always treated with respect and great quality merchandise. No complaints so for would tell friends and family to visit the store.

Needs to clean up behind there building and get there trash out of my back yard

Very friendly and very nice

I just want to save the manager of this store has been dinner and hold a grudge against me for something that I said on the phone then didnt hang up you cost your company for thousand dollars $2,000 on it today riddle that I was going to get what Im saying is she needs to check yourself or somebody needs to put her in her place