Courteous!! I have limited mobility and the guys were very helpful. Especially Chris. His professional attitude represented the kind of service that the late Don Moore, Jr. desired for his customers. Thanks for your kindness.
This place has great service! Justin is great and helped us with everything we asked for!
I finally found a Subaru that was dependable at Moore Automotive Team in Kentucky. I looked at four vehicles across KY and they were all in bad shape. Gary was a pleasure to work with, he is honest, kind and is easy to work with. I was never pressured to buy here. And they also did a great job finding a bank for the loan. Ive enjoyed traveling in my Subaru and have Moore Automotive Team to thank for that. They did over $2000 of maintenance work on the vehicle before they sold me the car as well. Thank You!!!!!!
Messed up my wifes computer in her car
Was hung up on and treated very rudely when I try to negotiate the price of a pick up truck. I did explain I was looking at a couple other trucks 1 older 1 the same year but I like the one they have . I told him Id be willing to buy for this amount he said no I said theres gotta be some wiggle room basically he told me people will flock to buy this truck over the summer and then hung up. Needless to say its still very bright on my side of the road and other dealerships that wont treat their customers that rudely especially I for someone that has already been approved. Thank you for reminding me that its OK to pay more for great customer service. And thats what Ill do for a dealership that treats me with respect and not as rude as they did here
Laura is the best sales person she will get you in the right vehicle. Will buy from again. A++++
Having trouble with vehicle I purchased from Don Moore. It is using oil and only has around 10,000 miles on it. Service people act like is no big deal. Still no improvement on the mask wearing by employers. They greet customers and walk around showroom without mask.
Well just to let you know what this dealership did to me! I purchased a 2011 Chevy Equinox on June 22, 2020. It was the cleanest vehicle I’d ever seen for being that old. Not a dent or scratch on it! However it was sold as scratch and dent. Neither the salesman nor the manager could tell me why. I bought it as is. I paid $6500 for it and they wanted $2600 for their warranty. That’s almost half the price of the car! Anyway on Friday July 17,2020 I heard a noise that sounded like it was from under the hood so I checked it on Saturday July 18,2020 and found it was 3 1/2 quarts low on oil. My neighbor who is a mechanic helped me at the time. It died in traffic earlier in the day and then 3 times in my driveway. So what is Bob (the manager at the Toyota store) going to do about it? Not a damn thing! He’s done he said. He said I can trade it minus the cost of the engine! There is an oil change sticker in the vehicle that shows when the next change is due. That was March. I’m still 500 miles short of the suggested miles. That tells me the vehicle was regularly service at the dealership. That also tells me they knew the vehicle was burning oil and had advised the customer to trade it. That also tells me the vehicle hadn’t been driven in months. Then they stuck it to me! My advice is to not buy anything at a Don Moore Dealership. They will NOT stand behind what they sell. Well we will see!
Colt n Justin are amazing. Along with the test of his team
Helpful salespeople. Good selection.
Good selection of new could offer more used
Love Don Moore Automotive. Went looking at cars and had the best experience Ive ever had . They didnt pressure you helped you find the car for you
I think that this was one of my best experiences in a car purchase. Adam is a top notch salesman. He made me feel comfortable, answered all my questions, and took care of everything. Don Moore Nissan sold me the very vehicle I wanted at a really great price and fixed the one issue I wanted. This is a dealership that I will recommend to anyone. Thanks for everything.
Friendly staff and fair prices on vehicles.
Went to look at a car at don Moore in Hartford in the morning, after running credit app found out I needed a co signer by time I found a co signer mid day they had done raised the price of the vehicle to where I could no longer afford the vehicle, I would not recommend anyone go there because they would not keep their word on the vehicles ORIGINAL price, they said it was a mistake. After the original ad said 1,700 below NADA
Stress free car buying, drove an hour to buy from them because after price checking they were significantly cheaper than anyone in the area. Friendly staff that dont give off that pushy car salesman vibe. I would definitely buy my next car from them!
Saleswoman was not like normal sales people at car lots; she was not trying to pressure me into making any certain decision the day of. She was very friendly and I could tell she really cared about what it was I wanted. Also, every time I am here to get service done it is almost ALWAYS done faster than they say it will take. Definitely recommend buying a car here!
In the market for a new vehicle then these are the guys that you need to see. Took my mother there and they treated her like family and sold her a car. Thanks Cameron Murphy and David Howard for taking good care of my mother and for giving us such a great car buying experience. Great place folks if you are looking for a new or used vehicle.
As stated on post before, they were to busy with lunch & just to busy to even look to see if a long time Ford owner from out of town could safely drive which ultimately would require pulling a 32 fifth wheel. Also heard similar from someone else had similar experience last year. Did find help & situation was life threatening, wheel bearing were in a state that we were about to loose our wheel.
Friendly and helpful staff.
They are friendly and try to help you get a good deal
I went to Don Moore on Frederica Street and met Cameron, who was very helpful in helping me look at vehicles with options that I would like that are in my price range. I am definitely going to use them to purchase my next car!
ITS HOT DON! I love Don Moore Automotive and would highly recommend anybody in the region to go there to buy a car or get service done. Very professional and very friendly. You can trust them.
Awesome fun atmosphere. Friendly people! Really felt like a family friendly environment
Great service department. The tire and alignment guy (Glenn) is great.
Everyone is very nice and courteous. Jason Johnson is a great salesman. Weve bought 2 vehicles from him and always caters to our needs.
Did my recall in a fast & timely matter.
Great price and good people Thanks Don Moore.
They did good work on our car and the cost ended up being less than the original quote. That sure doesnt happen often!
Awesome company bought our last two cars there will never go anywhere else🍀🍀🍀
I got a great deal on a new truck, but their Mechanics are suspect. I returned a RAM 9 times before it was actually fixed. I even got Fiat Chrysler involved.
A+ no pressure sales. Best deals around.
Excellent! So professional. Were lucky to have them.
Bought Toyota Camry from Don Moore and their Toyota Service Department does a great job changing my oil, rotating my tires and checks for anything that may need replacing.
Purchased a new Nissan from them last week. While I love my new Altima, it was the absolute worst new car buying experience ever.1. The process took almost 5 hours to complete.2. Communication with me during the wait was the pits. Once the dealer got what they wanted from me, I was just along for the ride.3. Bob, the Finance guy, tried to add a $2600 charge for a 10 year maintenance warranty. Bob told me he added the plan on my new car because almost all new car buyers purchase the plan. I call bulls*^# on that excuse.Although I liked the salesman that assisted me, Bobs attempt to take me for $2600 ruined the day. The Don Moore Family owns all the new car dealerships in Owensboro, KY except Ford.** I strongly encourage you to check their figures two or three times and ask them to explain everything. They smiled the whole time as they tried to pick my pocket. Better yet, after you get their best price, check other dealers on the internet for a better deal. Good Luck.
Everyone was very nice.We did buy a new Honda CR-V.
Fast Friendly Service.
Very informed employees & helpful!
Didnt even try to help with my chevy cause they are ford dealership, their chevy dealership is in Oboro
Fair pricing and dealer
Love it
Efficient and speedy with maintenance work.
The service at Don Moore nissan is good.
Kind staff. Fast & friendly. Very fair prices.
Great service, as always!
Great service.
Needed a part for a car, had to order and received it the next day. Great service.
Came for an oil change, asked if we wanted to change our cabin/air filter....they didnt tell us it would be $75...totally got ripped...my fault for not asking price beforehand but Jesus, they cost $10-15 at Autozone
Too expensive
Smooth. No drama.Nice atmosphere.
Took a bit to get help.
Ive never had a service dept give me the runaround like this place. Charged me almost 1300 to fix something that was recalled. Lies right to your face. Very rude to customers. I will Never ever buy a vehicle or Have one worked on here again!
Great service Pam Wells
Treat me well unlike the chevy dealer
The only place to take your car...always done correctly ...no clean up after.
Very good service
Good service
Just stopped by to ask a question. Question answered.
Good oilchange
Because my car aint new
Professionals
Best Automotive company around
Had car serviced
Salesman was rude and didnt even call us back
I was only there with a friend.
Would not try to finance through my credit union
Quick, courteous and efficient
💙 great experience
Super nice sales team!
See previous post.
Good
Nice job on bodywork
Excellent service
Good service
Great cars
Nice place
Very helpfull
Very helpful and efficient!!!!
Not helpful
Poor customer service.
Service slow. Prices high. Will go elsewhere.
Friendly service.
Ok
Something missing.
Good staff
Got to watch them
Very helpful
Friendly service
Service
Ok
Very helpful
Avoid at all costs
Friendly staff
In Don Moore they provide me with maintenance service to the car and they have always treated me with a lot of respect, they are fast punctual and they have a very good price.
Bad attention