If youre in Orlando or staying on I-drive you got to stop by this spot. The place was clean and welcoming. You can create your own combo. The kids loved it and so did I ! Yasmine was really helpful and sweet ! Definitely a friendly place with great ice cream. We will be coming back another weekend !
The tea tastes awesome! Carol helped me with some great service and made my drinks super quickly. Would definitely go back and try the ice cream for sure!
1st time here and I loved everything about this trip!! Fun atmosphere, tasty rolled ice cream, and excellent customer service. Yasmin, was awesome!! Will be back for sure.
MIND BLOWING. Delicious. We came for the boba tea, got a monkey business dessert. Left with an additional boba tea. Come and support a wonderful business. The man who made us our dessert was so sweet and took very good care of us. Please come see these guys, they are very clean!!!! Dont let the pandemic hurt them too.
Out of stock on several flavors. They use powder instead of fresh fruit. We ordered 3 different flavors. 2 are ok, 1 is not worth drinking. The rainbow jelly taste like candy. So fake. Been to many bubble tea places and this is not one Id ever recommend to anyone, especially for the high price. Customer service is friendly. Save your money and find another bubble tea place.
I had an excellent time! The rolled ice cream was so good and Carol was superb! It was my birthday and she gave me extra whipped cream!!! Thank you so much, Carol! Made my day 🎊🎊🎊🎊
Loves visiting! The sticky note wall so fun to be able to add to and the rolled ice cream was fan to watch be made and tasted amazing! I think her name is Carol. But was so sweet and helpful too and made everything so fast!
Really nice place, Yasmin was great with my kids who enjoyed watching her roll the ice cream and was always smiling. Great customer satisfaction... the tea and ice cream was amazing. Dont believe me try it out. From Bogota-Colombia...
First time coming here and first time trying ice cream rolls... all I can say is WOW! Carol helped us and she was amazing. She was super friendly, helpful and an artist creating those pictures perfect rolls! I had the Mr. Ferrero topped with chocolate chips, whipped cream and chocolate sauce. I also opted for the .75 cent Ferrero Roche topping and so glad I did as it was the perfect finish to my treat. Thanks Carol, for a great treat and an entertaining show, it was really cool (pun intended!) watching you create my order! We will be back!
The staff here were all very friendly a d quick to assist all of the guests. Even when it got really busy they did not slow down. Carolynn helped us with our order and she had A+ customer service. Because of the staff I will definitely come back again and tell my friends how awesome this place is.
Came in with my wife after she found it on a random google search and wow!! This place is amazing! Carol helped us out, was super helpful and attentive! Highly recommend!
Good as always!! Highly recommend to anyone whenever theyre in the area. The employee Carol helped me out and was awesome!
Mango bubble tea was great and tasted fresh.Brown sugar bubble tea was terrible. Tasted very grainy and strange. I would definitely have to stay away from the brown sugar
Was visiting Orlando for a few days and my boyfriend and i couldn’t stay away! very delicious! Yasmin was so sweet and greeted us every time with enthusiasm! 💓
I love their boba teas! Their ice cream is fantastic, toppings are always fresh, never taste stale. The roasted marshmallows taste like they’re right off of a campfire! I love this place
Love this place! Love their delicious ice cream and boba tea. I often come here with my friends, and I can say that your workers are the best! They are very nice and doing their jobs efficiently, fast and perfectly accurate. This place leaves only warm and positive memories after itself. I extremely recommend this place, you will not regret it!
The boba tea here is delicious! Highly recommend. Super friendly staff and Carol was fantastic!
Got the brown sugar boba from yasmin and it was amazing!!! she even let me record her making my friends rolled ice cream, great experience :))
Yasmin is the absolute best. She is wonderful and gives the best customer service. This place is great and their ice-cream is wonderful!!!
I went with my friends and yasmin served us and it was great, she even let my friend film her make my ice cream
Lovely place! Just went there with my husband today. I ordered an over the rainbow and he got a mango boba, we loved it!!!Duda took care of us and she was so fast making our order and really nice.I definitely recommend.
Yasmin and Amin were awesome and very helpful with helping us pick out our boba teas and rolled ice creams! It was fun to watch them make the ice cream rolls and everything tastes delicious! My daughter loves the brown sugar milk boba and writing notes to put on their wall. Definitely worth the visit.
I went yesterday with my family and tried out a couple ice creams, all amazing taste and costumer service but I do not recommend card tipping since the employees don’t get paid what we give to them, unfortunately I didn’t have money to tip them with cash.Giving stars for the great costumer service
Yasmin was so sweet and offered a suggestion to add mango boba poppers to the strawberry tea. Soo good! This place is awesome!
Delicious rolled ice cream with multiple flavors / recipes. However, dont be fooled by being asked what 3 toppings you want. Even though you ordered a specific speciality item, you need to select those toppings if you want it made that way. I dont like that they do this, its misleading to order the Mickey Mouse sundae and it doesnt end up looking like the picture because you didnt use a topping just to get whipped cream. Other than that, delicious and great bubble teas as well!
Coral was the best she made me a banana smoothie with strawberry and lychee bobas and the new york style rolled ics cream was the best thank u
Yasmin and carol are talented, brilliant, incredible, amazing, show stopping, spectacular, the ice cream they make is never the same, totally unique, completely not ever been done before
Carol was our preparer and this was our first time trying rolled ice cream.. Very delicious and Carol was very nice to my daughter.
On July 20th I went here with my family and ordered 7 drinks at 8:46 pm after waiting in line for 20 minutes. It took almost 10 minutes to order. One of the guys working was very nice, but there were 2 young girls and they hadnt made a single drink out of the seven we were waiting 25 minutes after ordering for. Those 7 drinks shouldve taken a maximum of 10minutes to make. The two girls were very lazy, slow, talking to each other, cleaning tables, washing dishes, while not even paying attention to the customers even though they had a very long line which continued outside the door. My family and I were getting very annoyed and I couldnt wait longer so I asked for a refund which was $57.38. You guys need to change your employees and get someone who can work faster and be more responsible than these lazy girls. I only gave 1 star because I felt bad for the guy with a handicapped arm who was working faster than these 2 girls.
Great costumer service. Boba Tea are a disappointment. Switch to real fruit for the price being charged. Thanks
Super cool! Definitely a great place to take kids. The staff is very friendly no matter what the circumstance
Carol was great. Delicious milk teas10/10 would highly recommend
Morning latte is good! Go see Yasmin & Carol for good rolled ice cream
The mango flavor is very natural no artificial stuff and nice matcha tea good place to get Boba tea 😋.VERY COOL 😎👌🆒️
Visiting from Missouri, looking for something local. This place had great ice cream, great service, and a neat atmosphere. Would definitely recommend!
Carol did a great job serving our whole crew and the ice cream is so good!
Unique decoration! And their ice cream has a perfect flavor! Is awesome!
Boba and ice cream 10/10. Carols service 11/10. Catch that sneaky croc-a-dilla sketch lol.
Yasmin was so great and super sweet!! Super fast friendly service!
I love it. Its better that regular ice cream employees are friendly kind and its a very clean place
The place has boba in the name that’s why I came. Don’t come and hour before closing because if they don’t have tapioca balls they will tell you they are closing soon and they didn’t want to make more. As I’m watching a group of people enjoy there boba tea. I don’t think an hour before closing was an appropriate time to stop making boba. I would see if I walked in 5 min before but I didn’t. I still got a ice cream I didn’t want but I still enjoyed it I was already there and I wanted a treat.
We’ve been coming here almost since it opened and it’s great! I have to say when the owners were the ones working it was better. Better guest service and better quality. Came back after a couple months, sat 21st and it was a different staff, and it was a different experience. Poor guest service from them. Besides them, everything else is amazing and delicious!
Awesome place and good customer service from Yasmin and Carol. Also like the sticky notes to read while you eat.
The ice cream is really good, the employees are interesting and charming. The new employee João gave us a wonderful time. Will come back
Havent tried the boba tea yet, but the rolled ice cream creations are the best! Weve been going there for a couple of years now and we never get tired of watching them make the ice cream on those freezing plates:) Just found our new favorite flavor - Morning Latte. Delicious! Thanks. Keep up the good work.
Ice cream was sooo good and Carol was amazing and so helpful. Thanks!
Nice ice cream place. Very packed when we visited. Had to wait about 45 minutes for 3 ice creams but the place was pretty cool overall. Good drinks too.
The ice creams taste good, but nothing impressive. Employees are more interested in chatting with each other than providing good customer service. I ordered a mickey mouse ice cream and it was the least they gave me. The girl seemed in a hurry to continue talking, they didnt even have any more clients. In conclusion I will not return.
Very friendly and warm atmosphere around customers and staff. Very glad that I went inside! Boba tea is amazing, I definitely recommend to go and try Taro Boba Tea!
I never write reviews but I had to for this one. The service was terrible. I waited 40 minutes for a strawberry smoothie with boba. Don’t even get me started on the boba. There was very little boba and it barely fit through the straw. My mouth hurts from sucking so hard trying to get the boba up the straw. Over priced and for what? 0/10 experience would not recommend to anyone. Save your money and your time.
First time here and yasmin made it an amazing experience great guest service!!!
Mr Cool The Best Rolled Ice Cream ever!!, Great Taste, Great Experience, Friendly Staff
This place was awesome! Walking in the staff were very friendly and patient. The rolled icecream was wonderful and very interesting to see how it was made.
The ice cream is really good but it was kind of pricey considering that Google said it was a one $ sign kind of place. It also gets really packed later at night, so be aware that service will be slow at this time of day. You can choose any base ice cream for your main flavor and then add three toppings.
Such a bad service... There were only 5 people ahead of us and the literally took 47 minutes to complete our order .. the owner of this place should hire more people... The ice cream is good the service its horrible 👎👎
Yasmin and Carol were very nice and the ice cream was great 👍
I am not one to leave a bad review but my boyfriend and I were super bummed about our experience at this place! We were craving boba so made the drive to grab some from Mr.Cool, it was not good! :( Waited 20 minutes for our Boba to be made while employees were talking to friends and not working! Really unfortunate!
Very good boba tea and positive vibes :D
If your in Orlando this is a must, the coconut milk with the rainbow jelly is the best drink I have ever had, I visit multiple times while I am there and will definitely continue to do so! Great job guys 👍👍👍
Worse bubble tea I have tried in my life. The tapioca was burnt and it was just whole milk with ice and a bit of brown sugar in the bottom. I couldn’t even drink half of the cup because it was disgusting. I’m giving 2 starts because the service was okay.
We ordered, paid, then waited almost 25 minuets for 2 ice creams that they didnt even start making before I finally asked for a refund. Both employees just acted like I didnt know what I was talking about when me and my son were literally sitting right in font of them being ignored. A guy was making ice cream while another girl was washing dishes and watching him. Poor buisness. Dont waist your vacation cash here guys!
I had been dying for rolled up ice cream and found this place on Google. Place is pretty cool (no pun intended) 😉 and they have some great flavor options and toppings. But it wasnt authentic rolled ice cream, like made from scratch on the freezing plate. It was still really really delicious. Price is not bad $6 for a cup with 4 to 5 pieces of rolled ice cream made to your tasting. Customer service was a little dry but not horrible. I would go again because the price is good and it truly was delicious. Thanks Mr. Cool 😎 🆒️ 😎 🆒️
I love this place so much! The workers are so friendly and caring, specially Karol and Stephany. I love going there for boba but the ice cream is out of this world!
Honestly—overpriced for the quality of the icecream & the amount that it is. I understand why since it’s near all of the tourist attractions but for a local—I find that it is not worth it at all. It also always smells horrendous in there, not sure why.
I have never really heard of rolled ice cream before, but this was a fun and delicious introduction! They showed us how its made and they werent stingy with the toppings. Pictured is my wifes custom vanilla oreo creation. I had the morning latte from the menu and it was wonderful. Just be prepared to spend $7, but I think its worth it!