The ice cream was good but the customer service at the Volcano bay ship is awful. The lady was very rude. Especially when I asked for the fusion and apparently she was out at 11 am but she, with attitude and a nasty look on her face, said that she didnt have that anymore and wont be having anymore today. She could have been nicer.
I adore the waturi fusion. If youre gonna get a treat at Volcano Bay, get this in a waffle cone and enjoy it on Waturi Beach or in the shade. Orange, strawberry, banana, and blue raspberry is a killer combination, its pretty, and its not overwhelming either. Ill probably get this every time I go to Volcano bay from now on.
Best soft serve ice cream Ive ever had. Mixed the strawberry, mango and pineapple flavors in a waffle cone. It was amazing -- great tasting and very smooth. Highly recommended.
Love it
- Address:6000 Universal Blvd, Orlando, FL 32819, United States
- Site:https://universalorlando.com/web/en/us/theme-parks/volcano-bay
- Phone:+1 407-363-8000
- Ice cream shop
- Restaurant
- Dine-in:No
- Mask required:Yes
- Temperature check required:Yes
- Staff wear masks:Yes
- Staff get temperature checks:Yes
- Staff required to disinfect surfaces between visits:Yes
- Wheelchair accessible entrance:Yes
- Wi-Fi:Yes
- LGBTQ friendly:Yes
- Debit cards:Yes
- NFC mobile payments:Yes
- Credit cards:Yes
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