10/10 experience caroline the red head chick was very nice she had very good ice cream scooping skills and made the experience very bueno will come again 👍🏻
The Girl attending was very rude and had an attitude. Ill never return again.
Had to wait about 20 min for just one Shake. There were 3 employees at the time and they were not busy at all. They didnt care about presentation. I had to clean myself the cup because of the mess they did.
Milkshakes watery, they made again, but not without excuse, it was because its hot outside second one turned out ok, not to mention its still hot outside, in other words a poor excuse.
Very rude staff at this location. I waited over five minutes to be served with only one other guest in the store. One staff member in particular, a girl named Rosemarie, refused to make a shake at 8:30pm because “the store is closing soon and I don’t have the time to make it right now”.I walked out at the ridiculousness of this assertion and will never set foot into this ice cream store again.
They close 30 minutes before it was showing on Google maps if you advertise that your business open until 9PM dont close it at 8:30. Just saying. Very disappointed.
Dont believe Google. It closes at 8.
😋 deliciously
Rude stuff
They provide icecream that isnt as sweet as americans favorite which might be good for the foreigners taste.
Good stuff!
Very rude stuff in this location I ordeeed frappe and was clear I can’t have high sugar, the frappe was so sweet I refuse to take it and I asked for my refund. The manager came he dumped my drink into the trash infront of me in a very rude disrespectful way.So pathetic this brand (Haagen daze) loosing customers cause they lake customer service basics.
Excellent ice cream at reasonable prices. Nice staff
Is very Good, Excellent customer and Ice Cream deliciosus 😍😁
I AM VERY DISSATISFIED!!!!! My brother had an allergy to MILK and EGGS and this lady ASSURED us that their ice cream was lactose free and IT WASNT!!!!!!!! He has a fever and is feeling terrible!!! This could have ended really bad if we didn’t act fast! I am calling corporate also because food allergies are VERY SERIOUS!
Today at the Haagen-Dazs in Orlando International Premium Outlet at 11:55 a.m my mother bought an ice cream and forgot her wallet by the register. 10 minutes later she noticed that her wallet was missing and called your store at that location. The employee that answer the phone (there were only 2 employees) told my mother that there was no wallet there. So my mother taught someone stole it since that was the only place she pulled her wallet and cancel all her cards, including her international cards since she is staying in the US just for a month. After talking to the police at the Mall my mother went back to the shop and the manager had apparently put the wallet in the cabinet and did not tell to the only 2 employees working. Now my mother cant use any of her cards on this trip to the United States. I love your ice cream but Im writing this because I think it was extremely unprofessional of the manager for not letting his employees know and for the employee that answer the phone that didnt even ask the manager.
I came here after a bad experience at the Starbucks and was pleasantly surprised at the employees enthusiasm despite being really busy. Excellent job guys!
Great place, easy and fast locations. Great staff, with an outstanding service.
My favorite ice cream!! The BEST Frappes!
Very conservative and bad service. They measure Ice cream like gold on an electronic scale and adjusting the quantity and making people wait in line.
The best Ice creams
Delicious ice creams and shakes. Try the cookies & cream!
Poor hygiene
Cool staff and great service💯
Went there 43 minutes to close tonight, lady said she couldnt sell me a milkshake because they were about to close!?!? I guess she didnt want to wash the blender when clearly she had another 40 minutes to do that Si center theres nobody here? What an idiot.
Extremely unprofessional business. They have 3 drugged yo idiots running their business. Very rude individuals also.
The smoothies were excellent but i thought they were extremely expensive
There good
Good expensive ice cream as usual.
Friendly and fast plus no lines
Happy place
Great ice cream!
Extremely good milkshake!!
Great ice cream
The best!
Good
Good ice cream
Delicious, good price
Delicious
Exceptional service and good options in everything that refers to ice cream. The flavors are very delicious and you can taste them beforehand. The milkshake milk shake is a great choice.
Who doesnt know, needs to know. And my favorite ice cream, besides being delicious and the store with a variation of amazing flavors.
Ice creams are very rich!The price has seemed high for what they offer, they are also delicious!To cool off from the Orlando heat they come great, the queue is a little long at rush hour, but they are usually fast.
Always Haagen Dazs !!!
Best ice cream shop ever!
The Hageen Dazs store located inside the Orlando Premiun Outlet is similar to others in the same chain within shopping centers. However, this place is not inside the comedy courtyard. Sells ice creams that can be purchased by choice bowls or sundae style. It also offers smoothies that I didnt try. Ice cream by bowls or scoops can be ordered up to 3 tastes. If you want to add a topping or be served in a cone, you must pay an additional one. As for ice cream, despite being an industrial product, they are very rich and creamy. I recommend trying mango sorbet and Belgian chocolate. The prices are high but justified by the quality of the ice cream.
Yammy! A delight!
Delicious
For gordelios
Good ice cream ... like all Haagen dazs!
Beautiful
Good
Delicious