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uBreakiFix
2653 S Orange Ave Unit 100, Orlando, FL 32806, United States
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uBreakiFix
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Da
Review №1

My phone was not charging at all. Almost went to buy a new phone when my wife suggested uBreakiFix. They took a look at the charging jack and gave it a good cleaning and now it works fine. Very quick, trustworthy, and friendly. Saved me lots of time and money.

Kr
Review №2

I was so happy with the service I got Saturday 08-21-21.My Iphone 10-S was not allowing good reception when I put it to my earThe tech came out and offered to run a diagnostic test on it.When he came back, I found out he cleaned the ear piece speakerThe phone reception is great. I really thought this was going to run into big tabHe did not charge anything. I tried to buy him dinner with a tip, he refused it.Its the second time I have been there.Last year they replaced a battery on a Lenovo tablet so I could do Santa Zoom appearances with the covid being around.All my work was done while I waited. Love this place and the techs.The Magic light of doing a good job is in this shop.

Fe
Review №3

Jacob was amazing! He was very professional and friendly from start to finish. I very much recommend you coming to this location for your phone needs! Thank you!

Mi
Review №4

Extremely knowledgeable and kind staff. Gave us an estimated wait time for a fix crack screen of 3 hours and was done in less than an hour and a half. Very professional but knew how to dance the line between professionalism and being charismatic. It certainly helped alleviate the anxieties of going through a third party company to fix a crack screen.

Mr
Review №5

Amazing service..quick too. Would recommend to anyone.

Ry
Review №6

Phone fixed 1.5 hours. Like brand new. Thank you.

Do
Review №7

Jacob was fantastic! He stayed open late to repair my i phone so that I could make my flight. He was knowledgeable and immediately knew how to repair my cell phone. Trips to AT&T had failed to resolve the problem. I would strongly recommend the Dr Phillips store. Jacob made the experience easy!

Ry
Review №8

IPhone screen repair for my sons birthday was quick and easy. Jonathon at the front desk checked me in right away and had it fixed within a hour or two. 100% will always go to this location on Orange and Michigan. Thanks guys!

Vi
Review №9

Best prices in Orlando. Professional and personal service. Jacob was amazing and and completed everything on time and perfect.

De
Review №10

Jonathan was very helpful with replacing my screen protector on my iPhone 7 which I purchased here when I first got my phone!! Highly recommend!

Ca
Review №11

Great place! Gets everything fixed quickly and staff is very helpful. Ian and Jayce helped me out today and had my phone fixed so quick!

Av
Review №12

I just needed some debris cleaned out of my phone port as it would not charge. All done quickly and would not accept payment! Very professional…I would bring any serious phone problems to this store!

Ja
Review №13

I had a great experience in this store. The employees were responsive and provided the help that I needed. Would definitely recommend to anyone. They were very professional and gave great service with a great attitude.

Le
Review №14

Jace was great from first impression to handing back my device. Gave great deals and comparisons. Will do business with you guys again

Al
Review №15

Very professional. Took a PS4 to get diagnosed. They called me, told me the price and had it fixed the same day. Great service.

Jo
Review №16

Great experience getting my IPhone fixed here! It wasn’t working at all and they had it done in less than 24 hours. I highly recommend this place and I’ll be back!

Ry
Review №17

Great service and reasonable prices. The team was very friendly and helpful. High attention to detail.

Da
Review №18

Jacob, my repair tech, was very pleasant, able to explain all my options and completed the work in faster time than expected. Great place to work with!

Ta
Review №19

The gentleman who helped me was super helpful and friendly. I had such a positive experience here!

Pa
Review №20

The staff was professional, courteous, knowledgeable and I love them. I am very appreciative of their work, very pleased with the service excellent. Fixed up my email right quick.

Da
Review №21

Got the phone back in hours rather in days. Much appreciated.

Ru
Review №22

Amazing place - fixed my phone quickly and didnt charge me for it. Very courteous 10/10 would recommend

Bl
Review №23

As straightforward as it gets. They fix broken things for a reasonable price. Fast with communication. Told me my laptop would be ready for pickup in 2-3 days but called me back an hour later and the job was done. And done right. Polite, professional, responsive. If I should have another problem, I’m going here.

Mi
Review №24

These guys go out of their way to get your phone or tablet back up running and looking great super fast!!

Ca
Review №25

Had what turned out to be a simple fix with my cell phone. He fixed it in about 2 minutes and no charge. Ill go back if necessary. Very nice guy. Kinda hidden location. Literally smack on the corner of Orange and Michigan.

Ju
Review №26

I filed a claim through my cell phone insurance and was directed to the UBreakIFix near my house. Jacob, Phil, and Ian were nothing but professional and extremely helpful during the times where most dread having cell phone breaks/fixes. I would certainly go back and am extremely thankful for these guys help! Thanks so much!

Lu
Review №27

I came here because my phone wasn’t charging and believed I needed to get some work done. The employee was professional and honest as he explained that it may be caused to built up lint and was more than happy to do a diagnostic . After examining the phone, it turned that the charging port was not broke but just needed to be cleaned. The employee cleaned the charging port area and the phone was back to normal. Thank you!

An
Review №28

Great service clean out my charge port and fixed the issue with my phone avoiding to replace the whole charge port Jace helped me out

Ka
Review №29

They were quick to diagnose and repair my phone when the battery started causing me issues.

Ke
Review №30

Great service!! Fast too. Thank you Ian and Jase! Awesome staff.

Ne
Review №31

Awesome serve. Found screen protectors for my antique iPhones and replaced them in minutes. Fast, friendly, and effective.

Bi
Review №32

Jace was awesome. So happy with the service. Coming back for all my tech issues going forward

An
Review №33

The service was fantastic. Definitely a satified customer. Thanks to Ian. Great job.

Do
Review №34

Ian (Lead tech), Jace (store manager, and others I am sure gave me amazing service. They are extremely professional and accommodating. I brought in my Google Pixel 4 xl and it was on its black (death) screen. These guy went the extra mile and found out that it was under an extended warranty. They had to work hard and replaced multiple parts including a fried motherboard. They were able to do all the work under googles warranty and at no cost to me. You can tell they want to really help the customer. I thought I was going to have to buy an 800 new phone. I will only go back to these guys for my cell phone needs in the future!

Al
Review №35

Absolutely amazing service. Ian was helpful and knowledgeable and very professional. They got our devices in and repaired in exceptional time, even faster than quoted. Highly recommend and will be returning with any future business!!!

Ta
Review №36

What an incredible store you break I fix on S. Orange Ave. great customer service, really knowledgeable, friendly, and a very nice experience overall

Ga
Review №37

They were super helpful in changing my screen protector, and more than anything super speedy. Also very friendly. I highly recommend them!

Bi
Review №38

Awesome experience with Jace! Put new screen protectors on both my wife and my phone very quickly while I waited. Will definitely come back if I need them fixed or protected!

Al
Review №39

I was told my laptop was unfixable (busted charger port) and I should just get a new one. I brought it to Jace at uBreakiFix and he was professional, positive, and went above and beyond to diagnose my computer issues and order me the part I needed. He assured me that it could indeed be fixed despite what Id be told. I got my computer back a little over a week later and Im super impressed. Highly recommend!!

St
Review №40

Amazing service. Ian was friendly, Knowledgeable, and professional. He knew I was buying in bulk for my family, and gave good deals on protective measures for our devices. Highly recommended, and I will certainly be back for more business.

St
Review №41

Jacob and the amazing staff fixed my screen within an hour and gladly installed tempered glass! Everything was quick and easy! Will be back soon!

Me
Review №42

They were very nice but faceid was broken while they were fixing my cracked screen and they were unable to fix it.

Br
Review №43

These guys really know what theyre doing! If any electronics break go here first. I had a broken iPad, no problem!

Mi
Review №44

Im very pleased with the results and the quality of service.

Jo
Review №45

Great service, very efficient & fast! I’m a first timer & I just wanted a template glass & because I was a first timer they just gave it to me at no cost. Ian was great & provided great service! I will be sure to come here from now on.

No
Review №46

Amazing service, they fix the PlayStation4 for my son the same dayThank you so much

Co
Review №47

I had an issue I was concerned about and Chris and Jonathan stepped in and did a great job for me. I was pleased and grateful with the result. I left happy knowing that devices I take to the uBreakiFix SODO will be in good hands.

Ja
Review №48

Jace was incredible: got my repair done ahead of schedule, remembered my name and other details I had mentioned when I dropped off my laptop. He was extremely pleasant and professional, which is especially impressive for being so young. I had a great experience and signed up for their subscription repair service, which I rarely do.

Ka
Review №49

They fixed my phone fast and right the first time..I love this place

Al
Review №50

I brought my daughter’s iPad in to be fixed. She had a broken off headphone stuck in the jack. The You Break I Fix employee fixed it for free while we waited! I bring all of my family’s phones here to be fixed! I highly recommend them.

RJ
Review №51

Pay for expensive Phone, drop it, pay them to fix it. Quick, to the point, friendly and helpful.

Br
Review №52

I took my Pixel 4 XL here to replace the battery and they got it done quickly and were very friendly and helpful with all my questions. Definitely recommend this store

Mo
Review №53

Jacob is the best. Quick, friendly service. Always answers my questions and is happy to help with my issues. I send everyone to this location for help on all their devices.

Di
Review №54

The gentlemen who helped me were polite, efficient and the repairs were done for a very reasonable price. I’ll definitely be back when I smash my smartphone again. Gravity works better for me.

Ja
Review №55

Jace was great and went above and beyond to help with my needs.

Ka
Review №56

Very helpful and friendly staff, service was quick and great!!~

Ja
Review №57

I had an old phone with wedding photos on that was told were lost for good but they were able to help me get them off as well as fix a newer phone at a totally good price!

An
Review №58

Very professional. Would recommend and continue to use for any electronic repairs !

Ja
Review №59

Great experience, Jacob was fantastic! Very quick and easy.

Ba
Review №60

Jace was great. He fixed my computer problem without charge because it was so minor and took only few minutes. I AM SO VERY APPRECIATIVE!

ke
Review №61

I dropped my iPad and then dropped it off at you break I fix and they were extremely professional and explain to me in detail the procedure of repairing the glass. I would definitely recommend you break I fix to anyone who has an issue with their phones or iPads

Ch
Review №62

I love these guys. They really know what they’re doing and go out of their way to be helpful. Highly recommended!

Ja
Review №63

Jace was awesome! Very helpful!

Ju
Review №64

Got a charger piece that broke off in our iPhone charger area and uBreakiFix quickly took care of it! In and out in a few minutes. Hopefully I won’t have anymore phone issues but I’ll definitely come back if I do.

Al
Review №65

Excellent place to get ur phone repaired or service. I’m so happy

Hu
Review №66

Manager Jonathan was very helpful.

Je
Review №67

Jace replaced my tempered screen protector today and was super friendly! I was in and out within 5 minutes. I highly recommend!

C
Review №68

The staff is friendly, courteous, professional, and very helpful. I received my computer back the next day, and they went the extra mile with additional service.

Jo
Review №69

Extremely kind and serviced my phone quickly along with letting me know any other potential issues that may arise.

An
Review №70

Thanks Ian for support, you were amazing!

Dr
Review №71

Super fast, really nice staff, and very friendly environment.

An
Review №72

Not trustworthy. I called the store about my surface book and they said they would be able to repair it, but would need to order the parts and would need be to bring the computer to the location for them to look at it. Additionally, they tried hard to sell their $25 / month service plan. I drove 30 min to the location and they said they couldnt fix surface books, but they would help me if I signed up for the $25/ month plan. Very scammy and not professional. I would expect the time print of the $25/month plan is terrible as well. Get your stuff somewhere else and dont trust what they tell you over the phone

Se
Review №73

I have had to have computers repaired for the last 10 years and these guys are so far ahead of the competition that everyone else should quit please let me know when you start working on cars fridge Raiders toasters or anything because of the quality of your service I would trust you with anything

Jo
Review №74

Great reps and great customer service.Will be back here.

Ti
Review №75

Ian provided exceptional service! Very knowledgeable and professional. Answered all questions and provided best guidance and explained throughly.

Jo
Review №76

Ian was a great help and extremely professional.

cl
Review №77

I wanted to give this location 5 stars. Thanks to Ian I was able to get my phone fixed. He was very kind and knowledgeable he gave me honest advice and fixed my phone faster than I anticipated. Thank you Ian!

Ha
Review №78

- The technician was super nice and they gave no charge for my technical issue. Very professional staff with wonderful training.

Sy
Review №79

Great service and so fast!! I messed my phone up bad (an entire burnt candle spilled all over my month old iPhone 12 Pro and into the front speaker). Jace was super knowledgeable and did some wizardry on my phone and not even a minute later my speaker was fixed. I appreciate people that are scholars at their craft. Jace is a scholar. Ubreakifix is the only place I have ever taken my phone and is the only place I will continue to take my phone

Gl
Review №80

Every time I’ve been to uBreakiFix I have throughly pleased with their domain knowledge and customer service. This last visit I’m trying out their new protection plan asurionhome+. After all, I own all my electronic devices. I don’t rent them and I don’t have extended warranty’s on them

D
Review №81

Great server, Mr. Jacob . Awesome service. Will always be my one stop shop!

Wa
Review №82

Come here whenever you need a fix!! These guys are amazing they helped so quick

Am
Review №83

Ian was so awesome, he fixed my phone good as new in record time!!!

Ch
Review №84

They have taken on a new department fixing appliances - Samsung Care, and it is a very disappointing service department. My washer is leaking, and their first appointment was 10 days away. They said they would make a note to call before coming, between the hours of 1-5. The tech showed up at 12:30 with no warning, so I missed my appointment. Now I have to wait another 10 days for the next appointment. They say they are booked, but if they are showing up to peoples homes with no warning, what are they really busy with. If you have an appliance issue, request a service call from another company!

As
Review №85

I have had two items fixed here and have been very happy with their customer service. They listen and dont talk down to you. The phones were fixed quickly.

St
Review №86

The service was the best the people are very kind and nice everybody should come here

Da
Review №87

I have had nothing but good experiences with UBreakiFix over about 3-4 years. No charge for diagnosing your issue and usually the service is quick. Thanks again for great service guys.

Ca
Review №88

Looking for a local place to fix my iPhone and so glad I dropped in here! Fast and Friendly. Highly recommend.

Bi
Review №89

Staff was very helpful and professional. They were able to answer my questions and quickly fix the broken parts.

Br
Review №90

I braught in a phone that only needed an update on porpoise and they told me it had a virus an charged me $200. Shady

Si
Review №91

A tiny bit pricey, and it took longer than expected, but that was due to a long shipping time and a few shipping delays. They were responsive and answered calls, gave updates, and it was overall a good time.

An
Review №92

FAntastic comprehensive courtesy service . Im a customer for life!

An
Review №93

Ive taken a couple of my computers here under separate cover, and response times were excellent, repairs were done with top shelf replacement parts and the repair and labor totals came up well under what I anticipated. Theyre going to have all my business, for years to come. Things break. They fix to stay fixed.

St
Review №94

Their team members are knowledgeable very quick and my screen was perfectly repaired...Ubreakit can have my coins again anytime

Pa
Review №95

This peoples know their job.

Am
Review №96

Friendly staff helped with an app problem which stopped my phone from working. The guy updated my apps and it work. Thank you very much. Sorry I didnt get his name 😔

As
Review №97

Ask for Jace, he was great and very helpful !

AK
Review №98

Terrible they had my phone for a week and a half repairing my front glass of my Note 10 plus and when the returned it to me they cracked the rear glass on my phone and said it was like that when it came in! Stay aeay!!!!!!

Na
Review №99

First time here and was pleasantly surprised by their professionalism and speed!

Ma
Review №100

Super nice dudes. Fixed my ps4 (gonna test) fast and communicated everything. Came back same day n dropped my PC.

Information
37 Photos
100 Comments
4.7 Rating
  • Address:2653 S Orange Ave Unit 100, Orlando, FL 32806, United States
  • Site:https://ubreakifix.com/locations/downtownorlando?utm_source=google&utm_medium=gmb&utm_campaign=sodo
  • Phone:+1 407-704-6914
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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