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Total Wireless Store
1084 Lee Rd, Orlando, FL 32810, United States
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Total Wireless Store
Comments
Ma
Review №1

Micheal is the most honest helpful guy Ive ever met in phone business. Been going since it opened and wouldnt think of going anywhere else. He also sells phones for a good price. Great guy, Great help! -belleview location

Vi
Review №2

Did a super fast job replacing the screen on my iPhone 11 in 30 minutes. The person who helped me was John who was great to work with and very flexible and helpful. They even do competitor price matching but the price via their Groupon was already more than competitive. They will be my go to next time I need a repair.

ka
Review №3

Sierra fixed my cracked iphone 11 screen today and did an amazing job, she fixed my phone in 15 mins and did a great job! I called the same day and they were more than welcoming for me to come in with such short notice, the friendliness and customer service of this location was amazing! Their pricing is a lot more reasonable compared to a lot of other shops, I recommend them over anyone else.

Li
Review №4

Great place my phone was ready before the 45 minute wait time and i got there early !

Mi
Review №5

I had the best experience with my mobile service. I ended up breaking my screen and they did an amazing job fixing it. The staff is sharp and really able to help the not so tech savvy people!!! 100% all around!!!

An
Review №6

SIERRA WAS SO GREAT SHE REALLY HOOKED ME UP. I GOT A NEW PHONE AND CUSTOMER SERVICE WAS AMAZING!

Le
Review №7

These guys were freaking amazing I’m telling you I’d recommend total wireless store anybody around the area go over here to Lee Road

Br
Review №8

The customer service was amazing TJ was very patient with me trying to get all of my account information and Sierra was very pleasant as well ! I well most definitely recommend this store to anyone !

Je
Review №9

The always go above and beyond to help me with whatever I need & professional and excellent customer service.

Qu
Review №10

Very nice people ! Was very quick with the process ✨ recommend

Ca
Review №11

Good experience at this store. Employees very nice. Claudia was great. She was able to clean out my phone so it is working again. Thanks.

Na
Review №12

I replaced my screen and I payed for a screen protector and it stopped working in 11 days. Then I drove 30 minutes to get it fixed and they said it was our fault (not a defective screen.) so I said let’s just pay to fix it since I’m here, but he failed to tell me there wasn’t any screens available. Take it to a reputable place and save your time (even if it’s more money.)

Jo
Review №13

TJ was great. Always helps me out with everything i need

da
Review №14

I love this place. Staff was super friendly and by far the best prices in town. My iPhone looks like new. Im sure ill be back considering I never learn my lesson and buy a case.

Cy
Review №15

Great customer service, great work, and unbeatable prices!! The screen on my iPhone was cracked and Ismael did an excellent job!! I was out of the store within 30 minutes!! I will always come back!! Thanks Ismael for the great service!! 100% recommended to all family and friends!

Ca
Review №16

Replaced Screen in my ipad! Great service and good price

st
Review №17

Mr. Ismael Martinez was phenomenally exceptional at customer service. Not only that he was very knowledgeable on all products and services. He also addressed my wife and I with a very proper yes sir no sir yes ma’am no ma’am I will make sure to visit again because of how amazing he was!!!!

Fa
Review №18

Great looking store very friendly staff. Mike helped me was very nice answered all my questions and sold me a phone for a great price. Ill always come back for my cell phone needs

Wi
Review №19

Ishmael helped me find a resolution - on buying a new phone and porting over. Two of the three stores I’ve been to have been extremely awesome to me customer service wise. Super inexpensive, lots of options with good towers that you’d probably spend an arm and a leg at another carrier - I’m truly hoping business wise this new cell phone provider takes over and gets people out of paying high rates for their phone service.

Al
Review №20

TJ and Sierra was awesome. In and out service....

Fr
Review №21

CJ was Amazing!!! Thank for all the help bro!! Definitely made it easy and explained the whole process 🙏🏾

Ri
Review №22

Best cell phone company around!!! They do every thing. They sell new phone, used phones, cell phone service, and even repair phones in under 30 minutes. You will not be disappointed.

Cr
Review №23

These guys are legit! Took care of my problem in 45 minutes new screen and battery. Best prices in town. All products are top quality.

He
Review №24

Great team and perfect customer service clean place, and i want to thank Ismael for the wonderful work he did fixing my phone.Thank you guys keep up the good work

Mi
Review №25

Got my screen repaired with them, loved it ...Quick & Fast w/ a warranty. Thankyou Claudia & TJ

Ja
Review №26

Nice store very clean Mike was a really cool guy helped me out with fixing my phone for cheap! Come see these guys they do great work

Th
Review №27

Very nice store everybody was very friendly. Mike helped me pick out a new phone and plan and saved me money thank you so much!

Ky
Review №28

Mike was my sales guy was very nice answered all my questions and made sure i got the right phone for me thanks!

St
Review №29

Stop by to check out phones Mike was very helpful and answered all my questions. He help me pick a good plan and phone for a good price

Al
Review №30

I have to say that the excellent service and price are perfect! Thanks Ismael we will be coming back! Im very happy

Ma
Review №31

Communicated the the salesperson TJ (Terrance) very thoroughly prior to making the trip all the way to the store. While in communication with him, I asked details and stock status of high end iPhones or specifically S10+He told me had stock and to come in. From the time I left my house and got to store (25min) he had “completely run out of stock” and considering he KNEW I was en route to get the phone, not even letting me know it was gone was such bad customer service.When I then asked about new iPhones he said he had, he then informed me he doesn’t actually have the phones at his location, I would have to pay and do everything on my part, and they would get the phone the next day....This is a HORRIBLE practice for business and it would have been nice to deal with someone that wasn’t so stoned it made the store reek, and could actually hold a conversation with integrity.

Ma
Review №32

Chris hooked it up, cool people fashoo . i definitely recommend him

ja
Review №33

The best repair phone sale store in Orlando

Ne
Review №34

Great service phone was Fixed like 30 minutes ...

Lo
Review №35

Came to get my phone fixed Mike was so nice and helpful. They have the cheapest prices in town and will take care of you

Li
Review №36

Mike C. is a great help! Answered all of my questions and was very kind.

Mi
Review №37

Total wireless is awesome with the work and service they provide along with fixing phone screens and LCD at affordable prices and comes with warranty this location is the location everyone needs to visit.

Ma
Review №38

Great place to do business. Plenty of options, amazing service, and friendly staff.

Ma
Review №39

Great customer service by Ismael, definitely will be back!

Am
Review №40

I came in because my phone had blacked out and one of the guys(Nate ) had worked out out a deal so that i can get my phone fixed ‼️. Their 💯 legit man . Get the the nearest total wireless to get you phone fixed . You won’t regret it 💯

TJ
Review №41

Awesome customer service and great deals

Ne
Review №42

Terrible customer service never going here ever

Ed
Review №43

Cris & Izzy were awesome

Ro
Review №44

Very helpful staff

Ki
Review №45

Chris and Izzy are the best.❤️❤️❤️❤️

Ch
Review №46

Tj was excellent !

Information
36 Photos
46 Comments
4.6 Rating
  • Address:1084 Lee Rd, Orlando, FL 32810, United States
  • Site:https://locations.totalwireless.com/fl/orlando/1084-lee-rd.html?utm_source=google&utm_medium=GMB&utm_campaign=list
  • Phone:+1 407-635-0031
Categories
  • Cell phone store
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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