Or
Orange Buick GMC
3883 W Colonial Dr, Orlando, FL 32808, United States
Comments
Br
Review №1

I would like to extend my heartfelt gratitude to Robbie, and the entire team at Orange Buick GMC. Robbie truly listened and did an amazing job focusing on what we were looking for. I have a big family that enjoyed their experience and felt so welcomed throughout the process. I absolutely love my Jeep and we will definitely be back for our next vehicle purchase. I highly recommend Orange Buick GMC and their team. Thank you again!!

Es
Review №2

I had an Awesome experience at the Orange Buick GMC. The whole staff was great from beginning to end. One person really stood out from the team and that was my sale Rep. IAN. He was Extraordinary. He went above and beyond making sure the whole car buying process went very smooth. I asked a million questions and all were answered with ease and professionalism. He knew his stuff. Thank you Ian for all your help ☺️.

Is
Review №3

I recently talked with Robbie asking about a 2014 Nissan, he was very helpful in providing information about the car and I couldn’t have asked for better information and better salesman. He was very respectful and patient and in detail in giving me insight on the car I was looking at. Thank you for your time and patience, easily one of the best salesman there! He also gave me information on other vehicles as well, so thank you for that!

My
Review №4

Ruben has been helping me getting my car serviced as my service administrator we are currently still dealing with an issue I brought my car in for a blown head gasket issue that they determine was covered under warranty they checked the whole car and said everything was fine and everything was checked when I picked up the car the check engine light came on and my AC was not blowing cold air I took it back to the dealership and they came out with a quote of $1300 and stated that my car was like that when I brought it in I asked to speak to a manager because I know that wasn’t the case and I have the proof of documentation saying they tested the car and everything was good to go they also said on the second diagnostic my Catalytic converter also needs to be replaced but that is also covered under warranty due to the Mechanics overlooking and not handling the situation properly Ruben told me that they will cover the AC compressor charge as well I brought my car to in on October 6 and I still don’t have my car fixed fully, it has been almost 30 plus days and I am still waiting on the text back for the parts that they need to fix the AC compressor and catalytic converter so I can bring my car in.

Ca
Review №5

Second purchase and second trade in here. They give fair top dollar on trades and work well on every deal. Fast easy process with great sales and management team. If there’s an issue, they will go above and beyond to make it right, even if it wasn’t their fault.

Mi
Review №6

Ian was a huge help!!!! I highly recommend this dealership and Ian!! Go see them for all your sales needs.

Co
Review №7

I was just in from Gainesville yesterday and bought the Yukon with Tamara. I wanted to take a moment to recognize what a great asset you have at your dealership.From the moment that my husband and I walked in, Tamara greeted us with a warm friendly smile, she was extremely personable, she knew her info and answered all our questions, and she was very efficient.I watched the way she worked, and she is always thinking one step ahead to make the process as smooth as possible.Her demeanor is in such a way, that is non pressuring and very poised.She has already followed up via text and phone call to ensure I arrived safely at home, and made sure I didnt have any further questions.When time, please recognize this young lady, she makes your dealership shine.Thanks,

St
Review №8

I was rear ended earlier this month to where it ended up that my previous car was totaled. I came into this dealership and wanted to check out the Encore. I was greeted and taken care of by Ian who was exceptional. Not only did he sit with me and explain the process of setting me up with a new car but he also took the weight off of the whole process by making sure it went as smoothly as possible. He went above and beyond with fueling and detailing the car before I left in it that day. He also had my rental that was due the next day picked up at the dealership. This took so much stress away from everything that had gone down in the past few weeks. I’d also like to note that finding a car right now is extremely difficult and not only that but one within my price range. He took the time to listen and price match one that I had set my eyes on elsewhere. I would recommend this shop and Ian to any of my family members or friends. I left that day with a car I absolutely love and feel safe driving in. I’m so happy I found a dealer who is truly willing to work with the buyer. I absolutely love my new Encore! Thank you Orange Buick GMC and Ian for your time and efforts in ensuring I’m happy with my new vehicle!

Mi
Review №9

Great experience from start to finish. Nick was a fantastic salesman, explained everything thoroughly, gave me a tour of the facility it was great. Im a first time GMC buyer and Nick went over my vehicle in detail with me.Mike a great finance manager, helped me select extra coverage that suited my needs perfectly. 5 STARS ALL AROUND

Ca
Review №10

My husband and I stopped by Saturday morning, no appointment, to look at two vehicles. We were met by Andre. He was exceedingly professional and helpful. Within an hour we had a trade appraisal and complete offer to make a deal. By far the best experience with a dealership. We have not purchased yet but will definitely be keeping Andre and the team in mind. Highly highly recommend this dealership. Great treatment, fair pricing and most importantly, respected our time.

Ta
Review №11

HUGE thank you to an AMAZING team over at Orange Buick GMC. I just recently had the privilege of working with both Robbie and Marissa and can’t say THANK YOU enough. I went focused on one particular vehicle and got upgraded to a fully loaded Buick Enclave. This hassle free, customer-need focused service was everything I wanted and needed in purchasing a vehicle. So, if you’re looking for a vehicle and happen to stop by Orange Buick GMC, ask for Robbie or Marissa, they’ll exceed your expectations!

Jo
Review №12

I own a 2018 GMC 2500 that I take pride in how clean and well maintained the truck is. I am a travel nurse that used your dealership while here in the Orlando area. I received my truck with greasy hand prints on the hood, door handles, and steering wheel. The interior and exterior smelled of oil and fuel fumes. I had an oil and fuel filter changed. I have never had the outside of my truck smell when Ive used Hilton Head GMC or Gainesville GMC for my service.

Ri
Review №13

Nick Steer exceeded expectations for quality service. All the service managers we great to work with as well. Highly regarded in terms of transparency, and accommodating towards the final steps of purchase. Other car brands failed match the energy.

Fr
Review №14

Gave me the value that I wanted for my trade in and was able to be in and out of the dealership in no time! Robbie my sales rep was very attentive and the closer Roman was awesome…loved the ability to sign electronically

Br
Review №15

Ian is a pro! What a great experience purchasing my sons first car! We highly recommend him to anyone.

Sy
Review №16

I went into this dealership and was instantly greeted by Ian. He helped me through the process of trading in my beloved Alfa Romeo for a Ford F-150. Ian was so thoughtful and precise with timing and getting the vehicle spotless (not to mention a full take a gas, due to us traveling all the way to Orlando). I went to MULTIPLE dealerships and he was by far the most efficient and kind sales person I encountered. We plan on traveling full time so the vehicle he found for us was perfect for our upcoming lifestyle. His confidence and communication met the world to me. Ian made me so comfortable through out the entire car buying process, I would travel two hours out of the way anytime to buy another vehicle from him. In my opinion, Ian definitely deserves a management position based on how professional and efficient he is. So happy!

Za
Review №17

Welcoming environment and courteous personal throughout our visit. Marrisa is extremely nice and knowledgeable. She made our car buying experience enjoyable and convenient. She goes above her criteria and helps us with every question. We will definitely return for another purchase and enjoy routine maintenance visits on our GMC Terrain

Ba
Review №18

We recently purchased a vehicle and Nick was our sales guy.He was great no pressure and took us serious unlike other dealerships we went to visit.He took the time with us on our test drive to answer any questions and point out different features on the vehicle.We were there for a few hours while getting all the financing completed and has our 10 year old with us.Nick was even nice enough to buy our son a Dr Pepper and a candy bar from the vending machine.Highly recommend nick if you plan on buying anything from orange Buick gmc.

Ja
Review №19

Excellent price on my trade in and the customer service experience with Marissa was outstanding even if she cant drive a manual transmission 😂. Overall cant go wrong with this dealership

De
Review №20

Easily the best car-buying experience Ive had. Robbie Baez was awesome and helped my girlfriend and I find a great car! Very professional, personable, and friendly! The services they offer, and provided us, are/were top notch, and the process of purchasing a car was smooth and actually kind of fun! If youre looking to buy a vehicle or to service your car, definitely check this place out!Update: Really excellent continued experience with this place! We came back for a service appointment and they accommodated us very well with our scheduling needs. Very thankful to be doing business with this dealership!

Ph
Review №21

I arrived met a friendly service member who told me about the services. Quickly got my car in and took a shorter time for the service than I ever had. The price for the service was awesome. The amenities inside was great. If I lived down there I would always go back there.

Ja
Review №22

After going to multiple dealerships I can confidently say Robbie at Orange Buick GMC is the absolute best. He is honest and helpful. I have never had such a pleasurable, easy, and successful experience at a dealership before. I would recommend going to Robbie again and again. Thank you for helping us with our new beautiful Yukon XL!!!

Sh
Review №23

Me and my husband was just going to look to see what was out there. I was greeted by Nick Steer. He was very Patient with me because I wanted like three suvs. I final choose my favorite one. The service experience was awesome. This was at 7pm at night. You would think we would be rushed but Nick took his time. He showed me the car and everything it does. Thanks Otange buick gmc. You guys rock. The owner came out and shook my hand. Thanks Nick and the Orange Buick Gmc. I love my car.

Ti
Review №24

Had a great experience with Ian, he was super helpful and patient! I love my new 2019 Buick Envision❤️

Ja
Review №25

Adam was svc provider and Samuel Diaz the tech. Brought truck in because the driver side was blowing hot. I told the adv that i believed the actuator was bad and left them the truck. I was called later and told that the condenser was leaking and the a/c hose to the condenser and quoted 2,280 to repair the a/c.I picked up the truck already knowing that the refrigerant was not low when i picked up the truck and asked again did they check codes for the actuator and was told yes.So when i got home i through my gauges on the truck and found that the tech had loaded the system with dye. So i grabbed my uv light as i am an HVAC contractor and found no evidence of a leak and again the refrigerant was at the correct pressures.End of this story is the actuator was bad and i replaced it for 39.99.Hard to believe that you guys are ripping people off this way!

Li
Review №26

We had a great experience today with Andre Fredrick! He was very helpful and knowledgeable about the vehicles we were considering for my sons first car. He helped us to find the perfect car for him! Orange Buick GMC is a beautiful and comfortable facility! It takes a little bit of time to purchase a car, and we enjoyed a free lunch while we waited, which was great! The used car market is tough right now and we got a great price and a great car with Andre today. We will go back to him for our future purchases. Thank you for taking good care of us today!

Jo
Review №27

I drove 8 hours with a truck and trailer to pick up a 90 Corvette that I put a deposit on. And I would gladly do it again. #1) The car was as promised. Heck it may have been better than promised. #2) Ayhan was a complete professional even in dealing with someone such as myself who may be a little curt and to the point sometimes. #3) This was an unusual sale in that the previous owner had modified the car and Jason Pike (the GM at Orange) actually coordinated so that the previous owner was able to talk to me and allay any fears I had in regards to the quality of the modifications. Overall very pleased with my purchase, the treatment that I received, and the professionalism with how everything was done. I HIGHLY RECOMMEND ORANGE BUICK GMC!

Ma
Review №28

Great experience bought my husbands 2021GMC Sierra and now returned to buy myself a 2021 GMC Terrian. Would highly recommend this place to everyone. Thanks to Tamara she was awesome and made it a great buying experience. Go see Tamara for your next purchase.

Pa
Review №29

My experience at Orange Buick GMC was phenomenal, Marissa Thompson was very knowledgeable, polite, friendly, professional and sweet, I appreciated her prompt attention and response to our concerns and questions, she listened. Thank you for having such a great and wonderful person at Orange Buick. If I know someone who would like to buy a Buick I would refer them to Orange Buick GMC and inform them to ask for Marissa.Thank you again

Tr
Review №30

My husband, Brent, and I just purchased a 2015 Ford Escape here last weekend. Our experience at Orange Buick GMC and with our salesman, Oscar, as well as the rest of the staff there was amazing! I know how painful buying a car can be, heck my dad sold used cars for 30 years in Winter Garden. But the staff here made us feel like family and I will be suggesting them to anyone I know in the market for a vehicle!

Te
Review №31

When I got to the dealership I was dealing with Ian and Jay. They could not of made my experience any better. They were both very knowledgeable on the car and the warranty. I will highly recommend them plus your dealership to anyone I speak to about a vehicle.Thanks again for the great experience.

Pa
Review №32

Nelson was very helpful keeping me informed and explaining things to me. As a long term customer of 40+ years I value communication and courteous service.

Ar
Review №33

Thank you to Ian and Roman for getting us into two brand new cars in less than a month. Very smooth and fast process. Thanks guys!

Ca
Review №34

I loved the experienced I had with Orange Buick GMC they were extremely nice, good listener and they gave me the deal I wanted, it doesn’t matter what you sell but how you sell it, Mitchel was amazing he made me feel like I was in the right place, as well as Nick, I really recommend this place their staff is really good and super nice. Will be making business in the future. Thank you again.

Ti
Review №35

I was greeted immediately upon arrival and the service representative was very professional. My vehicle was taken back quickly and completed on schedule. Excellent experience!

ja
Review №36

I would like to thank Ruben Guzmán for helping my daughter with her service. This is her first car and doing things on her own. He took the time to explain everything to us both. He helped her through the process and she felt confident about the work that was needed on her car. He was straight forward with us and had us out of there quicker than we thought. We will definitely continue to bring her car there as well as our own. Thanks again Ruben for your patience and sincerity.

BR
Review №37

My husband and I have been in the market for Jeep Wrangler for months. Let me tell you how blown away I was by this team. Nick was the best sales representative I have ever had. No stress, very understanding, and no hassling for more of this or that. Driving home in my dream Jeep today! Thanks all for making it happen. Highly recommend.

Al
Review №38

Ian’s one of the best salesperson I’ve met, great follow up. Drove about 3 hours away from home and had a great experience. Love this new GMC. Santiago the sales manager was great. Dealership is nice.

di
Review №39

Loved the upfront pricing and that I could research everything online before looking at the vehicle in-person. It was a smooth, easy, and quick process buying the vehicle. Oscar is awesome, even set my GM Rewards, Onstar, and explained all the cars tech features in detail so I could understand it allLove, love, love my new Terrain!

Da
Review №40

Service person helping me was great. Knowledgeable and helpful. However the porter who handled my vehicle needs more training, he did not cover my seat, he also touched the gas peddle with his hand and proceeded to touch my steering wheel. That is not the way he should handle a relatively new $70k truck.

Ir
Review №41

Robbie is a real professional. He cares about the need of the purchaser. Very kind and takes his time at explaining the different type of vehicles. Ive visited twice with him and very satisfied with his performance. He goes over and beyond. I would highly recommend Robbie to everyone that I know that is interested in purchasing a vehicle. Trust me, you will leave satisfied. The finance crew and everyone else are also very good. What I like the most is that they are very quick, know what they are doing and your not sitting in a dealership all day.

Ba
Review №42

Amazing experience! Went in to do a test drive yesterday and left with an amazing 2018 Buick Encore. Robbie Baez helped me through the process. He made it quick and easy and I felt like I was getting the best deal. Definitley the best car shopping experience Ive ever had!

Ro
Review №43

Orange Buick GMC always does a great job. The service people are very nice and the manager, Mike is super friendly and helpful.I wont go anywhere else.

Ze
Review №44

I came in for a service on my Buick LaCrosse which was a headache and stressful so I reach out about a appraisal Oscar took over! Took my nightmare to a dream that became reality thank you Jesus! I was able to get the car I wanted Oscar was in full communication with me while I was home working it’s like he was literally heaven sent. Customer service and professionalism was on point!!! Very nice guy I will be recommending the dealership and sales

Ve
Review №45

Tamara Francois was unbelievably kind, knowledgeable, available, and professional. Her friendly approach was the reason I came back to test drive, and ultimately, purchase my Buick.

Va
Review №46

I’ve been coming to Orange Buick for seven years that’s enough right there but have to give a shout-out to GLENN and BILL MURDOCK They make a great team Bill moved to a new department and introduce me to Glenn. GLENN IS VERY KNOWLEDGEABLE ABOUT WHAT HE DOES VERY TRUST WORTHY.JUST WANTED TO SHARE HOW WONDERFUL HE IS!!!!!!!!!!

Cr
Review №47

I called in the afternoon on a Wednesday not expecting to get in for a few days. I was able to get in the next morning at 7am and I was out of the dealership in 35 minutes and early to my 8:15 meeting! The service experience has been one of the best since living in Florida and I will keep my business here for sure ! Thank you!!

Kr
Review №48

Nick S was so incredibly helpful! He was a delight to work with, and he went above and beyond to make my experience buying a new car as smooth as possible.

Ha
Review №49

I had such a great experience in purchasing my car here. My sales person, Meron Demrew, was very patient and made sure I got everything I wanted with no pressure. The transaction was seemless and very quick. I appreciate everything she did for me, and everything the rest of their team did as well. This is my second car from here and I wouldn’t buy from anywhere else! I also appreciate the follow up after my purchase as well.

Jo
Review №50

Nick our salesperson was awesome. The finance process was so easy. The online signing process speeded everything up and left valuable time to discuss our warranty options. From ordering to delivery the entire process was so agreeable. The service department has a wonderful waiting area and great coffee by the way!

Da
Review №51

It has been such a pleasure working with Nelson Garcia. Incredible customer service! He kept me updated with everything that was going on. I didn’t have to call them. He called me! My vehicle was there being serviced for a few days, which required me to drive a loaner. The entire process was smooth, and this is the dealership I will visit for other vehicle service as well as if we ever decide to buy again. Thank you!

da
Review №52

Several mo that ago I purchased a new 2021 GMC Sierra 2500HD from this location (Orange Buick GMC) I recently lost a ignition key so I contacted the parts department to order a new key. Barry, the parts associated placed my order but never once gave me special information about my keys. I received a call letting me know that my then paid for my keys at $118.00. The service department manager contacted me and informed me that he would take care of the issue...fantastic customer service...

Ma
Review №53

This dealership is what they say they are. Honest, being the top of the list.An amazing experience from start to finish.

Ma
Review №54

Service was prompt, people courteous, and maintenance completed in very short time. Also nice they provide free transport to my office via LYFT. I didnt have to wait on a courtesy van transport.

NA
Review №55

Took car in after oil light came on for a short time. They completely checked it over and could find nothing wrong. Pleasantly surprised when there was no charge even though they spent a good amount of time checking it out. Nice to know they are honest. Staff was pleasant.

Ri
Review №56

Was the worst experience ever. service advisor an service manager have no idea what there doing. i had to do all the leg work. no communication . will never use Orange Buick Again.

Ke
Review №57

Glenn the advisor was great! Kept me informed on my vehicle. Love his positive attitude!

Je
Review №58

We had a great experience, she was very helpful and focused on my needs and there was never any pressure on me. I would definitely go back and recommend to others.

Jo
Review №59

My experience with Robbie made purchasing my vehicle a joy. Robbie provided outstanding, courteous, and professional customer service. His exceptional and vast knowledge of his product was excellent. Robbies extraordinary customer service and knowledge did not end with my purchase, he has continued to make himself available to answer any and all questions since my purchase. With team members such as Robbie, I will gladly recommend Orange Buick GMC as the place to purchase a new vehicle. Great job.

Sc
Review №60

I love the fact that they dont have a bunch of salespeople standing at the front door like a bunch of vultures waiting for someone to pull up so they could pounce on them like the other Buick dealer in Orlando, FL.I will definitely recommend Orange Buick GMC to my family and friends.Nick made the purchase process easy. He showed up all our financing options so we could pick the right option to fit our budget.Thank you!

Lo
Review №61

Recently my husband purchased a Yukon from Orange GMC Buick. This is the 4th vechicle we have purchased from this dealership. We worked closely with Ian, our sales associate. I do not like car shopping at all and he made it very manageable. No high pressure sales tactics, very knowledgeable, and thorough follow-up. Would highly recommend Ian who was also very professional.

Mi
Review №62

Nick, Mike, and the sales manager were great! We came in late, and never once felt rushed.

Fa
Review №63

[Edited from 5 stars to 1 because horrible after sale and a lot of changes on numbers]Before you buy the car all is perfect! But after you sign the paper and dont read (because you trust them) then you receive a punch after read careful!At night with more time after I read all papers and numbers I signed on hurry, there was $9,000+ on the final amount financed!!That was terrible! $7k was about a lot of benefits that Rob told me would give me for free, but it wasnt free and this $7k already included on financial proposal before they asked if I wanted.. just after 3 months the bank received the check they returned this $7k paying to the bank.After I signed the papers was impossible to receive response mainly from Rob, he just disappears right after he has the deal completed!Other $2,000 he added to the car price telling because GM Financial denied and Capital One accepted and the offer was exclusive to GM Bank only. But today I see my car is with gm Financial, not capital one, so that fake discount is just to attract you to store. All details on screenshots attached. From fake offer to final price paid.Really bad service just after you leave from their door! I will never refer this dealer!

mi
Review №64

Meron and Mike were professional and very easy to work with. Look forward to buying our next vehicles through you guys

Je
Review №65

I was helped out but Robbie Baez and the experience was really smooth. Probably one of the easiest car purchases that I have experienced. Staff was very professional and efficient.

ed
Review №66

Great service staff. Never bought here, but the service dept is wonderful. Honest, up front, and kinda feels like talking to your cousin about fixing your car while drinking a frosty beverage instead of high-pressure, seemingly sketchy dealer service centers Ive uses before. No pressure at all, they just tell you what they think, and you can pick and choose what you want to so about it (I replaced one wiper instead of two, as an example, and was charged for 1 wiper only).Definitely feel they provide trustworthy service.

Mi
Review №67

Michael and Glen were very helpful in providing a quick remedy to a minor issue with a sunshade. They also were able to provide transportation for me to run and errand while I wanted. I appreciate their service and highly recommend them.

Ca
Review №68

My experience with Orange Buick is always awesome Robert is the best advisor a person can ask for he is kind, understanding, very polite and professional. I love my Buick I have had own three of them every 4 years I buy a new Buick and come there to Robert for all of my services. Go Robert keep up the good work you are beyond awesome.TrulyCarrie R. Scarborough

Ca
Review №69

Overall outstanding team, also love the fact you went to a digital contract signing.

an
Review №70

Had a great truck shopping experience! Ian was awesome! Santiago and Maribel were great also! If you need a new ride, go see these guys!

Ra
Review №71

Very happy with the information on my new Encore GX. the dealer rep was very polite and very patient in answering all my question, also very knowledgeable .

Va
Review №72

Online parts ordering is a disaster. Billy, online manager needs to work on his temper. Waited 2-3 weeks to have my order cancelled without any communication, email, or phone call. No follow up. No customer service. Left me hanging. When I did manage to speak to a person they were rude. Frustrating experience to do business here.Got a full refund and going elsewhere.Stay Away.

Ja
Review №73

Even though the customer service was good, I had to wait about a month to get my car fixed. After spending little over $3000 I had to bring my car back because it said my engine was running hot. Luckily, I didnt have any plans the next day but they fixed my car the second time with no charge. This is my first time having a bad experience with Orange Buick.

So
Review №74

Robert Baez made this transition into my 2021 Encore GX seamless and stress free. This is my second Encore, a 2014. Love the brand. I highly recommend Robert and Orange Buick.

As
Review №75

Tamara helped me buy my new car and she was fantastic. She was so nice and made the whole experience less stressful. It was nice to have a genuinely nice sales person versus a sales person that only saw $$$. Even when I noticed flaws on the vehicle, she helped me make an appointment to fix everything and was there when I arrived. Best car buying experience. I highly recommend seeing her.

Ma
Review №76

My experience was good Robert was berry pleasant i will recommend him to my friend

Co
Review №77

I went to 3 different dealerships multiple times over the past two moths to try and figure out what was wrong with my car. I was feeling so incredibly defeated and didn’t think my car could be fixed. I decided to bring it back to Orange Buick (the place I originally bought the veh 4 years ago) and even though it was an hour away from my house, it was SO WORTH IT. The staff was amazing (especially Ruben at the service desk, like he needs a raise) and my car was fixed just like that. I’m so impressed with the customer service and the efficiency of the service team as a whole. Thank you for taking a huge burden off my back!!

Fr
Review №78

I needed service on my 2019 GMC Sierra while in Orlando from out of town. Jen treated me like a long time local customer from the very beginning and kept me informed step by step throughout the entire repair process. I could check in anytime to see the progress using the link supplied to me via text message when I dropped the truck off and could review the quoted work and approve or deny it instantly from my phone. 5 star service at every step of the way, I would highly recommend this dealer for all your vehicle needs.

An
Review №79

I had the pleasure of working with Mr. Nelson Garcia. This is my guy! He knows what he is doing and was spot on in when I took my vehicle in for service. I started to explain my issues and he knew the issue before I could finish he arranged to get my Acadia in and it was out within 2 days, compare to 4or5 .he was prompt and informative as he explained in detail how the warranty process work. Most importantly he kept me up to date with the status of my vehicle. Nelson Garcia the Advisor is the MAN.

No
Review №80

Just bought a 2014 Sierra and I could not be happier. The truck is great and the service from the dealer was awesome. They took care of me from the very beginning Robert Baez my salesman was very helpful and great to work with! Helped me as much as he possibly could and was very friendly and respectful will do business with them again!

Co
Review №81

Everything was taken care of in a timely manner with the original issues resolved. However, I was told my vehicle would be washed, which is nice but no big deal, yet it was literally covered in bird poop. Like all over the vehicle, including the windshield which is obviously noticeable. I couldnt believe the guy would hand the vehicle over to me in that shape. I understand the service advisors might not have seen it but to have any employee drive that out of the lot into the service bay for delivery is shocking.

ki
Review №82

It was great..could trade in value on our previous car. great cash back incentives..attentive staff. Oscar was great!

As
Review №83

I bought my first car here and I had a really good experience! Robbie went above and beyond by working around my busy schedule and keeping me informed while I couldn’t be there myself. Very professional, and not pushy. I love my new car so far!

An
Review №84

Andrea was a pleasure to work with during our purchase. We intended to only test drive an SLT and ended up a satisfied customer with a new AT4. He was such a professional, personable and answered all our questions. Mike in finance was also great to work with during the financing. Hes very knowledgeable, friendly and took his time with us, although the dealership had closed and most people had left for the day.Certainly will be back for our next GMC...Andy and Kim Hawkins

Er
Review №85

Quick friendly service with fair pricing and comfortable lounge for waiting.

Le
Review №86

I came in recently for some routine maintenance on my car and met the friendliest advisor. He assisted me and my fiancé with all of my needs and recommended services that would actually benefit our vehicle. Ruben is the best and we will be working with him more in the future.

He
Review №87

Everything was good. The salesman was friendly and helpful. It took longer than Id expected, but thats probably because its been 12 years since I bought my last car. I must admit that I already miss my 2009 GMC Acadia, but I love my 2021 Encore, too.

Al
Review №88

I feel like we were meant to buy our vehicle from Orange GMC Buick. The whole experience with them was truly top notch.We went to look at a specific vehicle. After calling Robbie. He was out front waiting for us with the vehicle when we arrived. Robbie by far was the best part of the whole experience. Because of financing logistics, we had to come back another day. We were there for a few hours because of the third party financing. Throughout it all the whole team at Orange GMC Buick never pressured or rushed us. Robbie even brought snacks out for my 3 little kids. The rest of the team also treated us with respect and honesty whenever they had questions for us or needed something. I would definitely recommend them to anyone looking for a new vehicle. Again Robbie made the difference. I feel he was the perfect agent for me and my handful of a family. He truly had the patience of a saint!

Ti
Review №89

Marissa was such a good sales person. Would go back and desk with her

Dw
Review №90

Great customer service and a welcoming clean waiting area.

Ch
Review №91

Im from Connecticut, I was told I needed to replace my high pressure fuel pump. Now a days alot of people are struggling. Im here for a family emergency, and was told they couldnt and wouldnt work with me on the price. Being a mechanic myself I know they mark up the parts and charge the labor that the book calls for. They have the option to not charge you the full amount... the service manager was extremely rude as well as my service advisor.. absolutely worste experience ever!!

Ko
Review №92

Went down to Buick looking to trade in my car and was helped by a salesman named rob he helped me easily acquire the vehicle of my dreams at a affordable price and with a very speedy process . Told him the car I wanted and made no hesitation to give all info about the vehicle, let me test drive to see if I like it, answer any questions I had, & also detailed the inside and outside of the whole vehicle. Hands down 10/10 recommendations, sending Everyone I know to go check out orange Buick for great prices, great cars, and greater service!

As
Review №93

Purchased a certified used truck from Ian. He was super helpful and was extremely knowledgeable on the vehicles. He was patient and we didnt feel pressured or rushed during the process.We also worked with Ramon and was also extremely helpful and courteous.I had a terrible interaction with the service department and Ramon was able to step in and help out. (Left a separate 1-star review for the service department)I recommend the sales department. Very friendly and helpful.

Tr
Review №94

Nelson Garcia was very professional and provided me with the best recommendation for my oil change and tire rotation service.

Am
Review №95

Adam was great. First time bringing car in for service

Ch
Review №96

Absolutely the best place to get a vehicle. Meron, our sales person, was superb! No bs and unfortunately had to work kind of hard since my hubby was being picky on a truck. Santiago, the sales manager, was terrific also. And now we are here for the first service and they were amazing. Glen greeted us immediately and got us started. All the staff were friendly and happy- seems to be a rarity nowadays. So glad we got our vehicle here.

Al
Review №97

False advertising!!! They have trucks listed for 60k but then tell you its 70k when you call or show up. Unethical business practice!

Ri
Review №98

Great staff especially Oscar. Very attentive, reacted quickly without wasting my time as I informed him I didnt have a lot of time.

Bi
Review №99

Everyone was excellent to work with. Starting with our sales person Oscar Soto. Oscar was very attentive and listened to me on what I wanted to do. The sales manager help set up the price and the finance manager really help me to go through the process. All in all I think the people at Orange Buick GMC go out of their way to make your buying a car or truck a very special one. I will tell all my friends about this dealership.

St
Review №100

Great service as always! Glenn in service was extremely helpful and friendly. Thank you for your assistance Glenn.

Information
100 Comments
4.4 Rating
  • Address:3883 W Colonial Dr, Orlando, FL 32808, United States
  • Site:https://orangebuickgmc.com/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
  • Phone:+1 407-680-2090
Categories
  • Brake shop
  • Auto body shop
  • Auto repair shop
  • GMC dealer
  • Car dealer
  • Diesel engine repair service
  • Oil change service
  • Small engine repair service
  • Transmission shop
Working hours
  • Monday:9AM–8:30PM
  • Tuesday:9AM–8:30PM
  • Wednesday:9AM–8:30PM
  • Thursday:9AM–8:30PM
  • Friday:9AM–6PM
  • Saturday:12–6PM
  • Sunday:9AM–8:30PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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