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Autotek Auto & Diesel
720 N State St, Orem, UT 84057, United States
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Autotek Auto & Diesel
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Li
Review №1

Very efficient and respectful of my time. They determined the problem quickly, called right away and gave me a quote asap. They finished the work right when they said they would. The price was fair and the service was professional and quick. Location is great, as well.

An
Review №2

Unbelievable customer service! I brought in a car with a very weird problem that even the dealer couldnt diagnose. Autotek put a lot of time and work into trying to fix it for me anyway. They were able to apply a temporary fix for me. Because they werent able to fix my problem completely, they did it all at no charge! That includes their labor, the parts they used to apply the temporary fix, and multiple refills of oil.The dealership basically sentenced my engine to death, but when it finally gives up the ghost, you can bet your bottom dollar Im coming back here to have a new one installed 👌

Mi
Review №3

This is the best shop in the state. My family has been using Autotek for close to 40 years. They are honest to a fault. They take care of their customers regardless of who they are. I recommend them to everyone I know and trust that theyll take care of everyone I send their way. Cant say enough good about them. I wont take my vehicles any where else.

Ja
Review №4

Just had our Yukon XL Denali fixed at Autotek and we were very pleased with the work. Several electrical and mechanical problems including passenger seat, rear defroster, auto folding seats, and rear lift gate. Autotek was so great - rather than try to sell us all new parts they only replaced what was needed and fixed others so we didn’t have to pay for new parts that could be repaired. Our vehicle is way out of warranty so we just needed it to work and we weren’t wanting a whole new assembly when repairing an individual cable would do the job. Honesty and trust are two of the absolutely must haves with mechanics and we trust Autotek to tell what must be done vs what can wait or is not even needed. These guys aren’t parts swappers looking to turn and burn, they look for the overall best solution and long-term customers. I’ve been taking cars there for years—these guys know their stuff and strive to do right by the customer. The labor was very fair and they explained everything they did. We loved working with Jason S., the owner, and we’ll keep bringing our cars to them. We live clear down in south Utah County but it’s worth the drive for us because we can trust Autotek. Thanks guys!

Hi
Review №5

Honest and reliable! Brakes, struts and shocks on the diese

Ma
Review №6

I’ve got an older truck that has its fair share of problems. I dropped it off and let David know what was going on. He was very informative as he went, giving me updates as requested and taking care of the important things I really needed help with. I highly recommend him and the team at Autotek! They are amazing!

Ja
Review №7

Honest, quality work, and great customer service! I appreciate that Jason went out of his way to fit me in last minute, and kept me informed while my car was being serviced. At the end of the day, I felt like I got a great deal for what I paid for. Thanks Jason and Autotek, it was my first time here and Ill definitely be coming back!

Em
Review №8

I wish words could express how grateful I am for this place. They are super nice and do everything they can to make sure your vehicle gets everything it needs. Thank you!

Ma
Review №9

***DO NOT USE ***Brought in my Subaru because I needed a new engine and they did the worst job possible. Had to go in nine times. Currently my car isn’t working it sounds like The engine is going to seize again! The guy that owns the shop “Jason” is very dishonest . Not happy that we have to do this but my dad is taking them to court. Please save your money and go somewhere else!!!

Ta
Review №10

Ive had work done here on multiple cars. These guys are honest, hardworking, experienced, no fluff! I wish I was more eloquent at expressing my admiration of this outfit.3/24/2021Had them work on a power steering issue. Fabulous once again, and they always give me the most cost effective solutions. If I could find this kind of workmanship and integrity in every establishment life would be perfect!

We
Review №11

I took my car in to figure out why something was making a noise. I also while it was there wanted the filters changed. They checked all the parts and made sure they were all okay - tightened anything that needed it. I went to pick up my car and they didnt charge me for the time they were checking everything. My car hasnt made that noise again. Its nice to know that they just dont repair something that doesnt need to be repaired. Great place.

Co
Review №12

Great people to work with. They have always been quick and honest when I’ve needed help. Definitely a place I recommend to anyone!

Mi
Review №13

Best mechanic in the area! Fair prices, never overcharge, explain repairs clearly, and quality work. Expect to leave vehicle for a couple days unless its something simple like fluid change.

Br
Review №14

Great repair shop. They are knowledgeable and quick and always fair with prices. I would recommend them for just about any type of auto repair

Gl
Review №15

They know their audience. If you are not white dont step there. you car wont be fixed!

Re
Review №16

I’m so glad we found this auto shop! They get us in quick, get their work done fast, and have great prices. We have a couple vehicles we use for our childcare center, so safe transportation is extremely important to us, and I trust them! Won’t take our vehicles anywhere else now.

Ma
Review №17

Best diesel mechanics I have worked with. This place understands what they are doing, does an outstanding job, and communicates well.

Ra
Review №18

Great overall service and efficient, high quality work. They take pride in their work and it shows. The prices are fair and everything they quote is explained clearly so you know what youre paying for. Definitely would recommend.Solid group of professionals 10/10

Jo
Review №19

I have been a fan of Autotek since 2000. Even though I live 2 hours away, I prefer driving the distance to get the quality care and attention that the Sargents give to every car and every customer. To show the consideration given, one time I was in Boise and had car troubles. I questioned what the mechanic in Boise was proposing, so I called Jason. He was able to talk to the mechanic and help determine the work that needed to be done over the phone. I highly recommend Autotek!

Gr
Review №20

Ive been taking my cars and trucks to Autotek for over 10 years and have never been disappointed. They offer quality work thats guaranteed, and back it up. Since the owners are the ones turning the wrench, they know what they are talking about, and grateful for your patronage. If you want fair, honest, friendly service, go see them! I have no reason to take my vehicles anywhere else for repairs or service.

Ma
Review №21

Great repair shop! Took the time to properly diagnose and they didn’t just guess!

Mi
Review №22

Jason has serviced our vehicles for years. We trust his work and honesty. If you havent already, give Autotek a try next time you need work done.

Ze
Review №23

Jason and Autotek are superior to any other mechanics shop Ive ever been to. They diagnosed the problem right the first time I took my truck in. He called and updated me on each problem as they encountered it. The price was very fair. I recommend them wholeheartedly!

Da
Review №24

I have used Autotek for my vehicles for past 4 years. I have always been treated fairly and honestly. They always take the time to explain the issue with my car and there have been many times where the issue was something so small they didnt even charge me.I will never use another auto shop again. Trust is something that is hard to come by especially in the auto shop industry. Autotek has my trust for life.

Ke
Review №25

Honest and ExpertI was visiting family and discovered some noise in my F350. Jason fit me in that day, accessed the problem, and made the repairs. I very much appreciate the high quality workmanship but more importantly their honesty in what they change me. Thank you Jason Ill be in next time Im in town!

St
Review №26

I have gone to these guys for over 20 years. Never had a bad experience, and on several occasions I have not been charged or very minimal because it was a simple fix. Honest and competent mechanics. I send my friends there...not something I do lightly.

Tr
Review №27

Ive been working with autotek for about 2 years now and have always had a wonderful experience. All the mechanics there work really hard to make sure that you dont have to spend extra money on things you dont need. Ive had experiences at other shops where me being a woman means I get treated differently. Never once have I felt like these guys were trying to sell me something I didnt need and there have been several occasions where theyve told me that there are things I could probably do myself that would save me money. Every time theyve done work for me or my family its been done right the first time and ultimately it cost me less money then if I had gone somewhere else. Jason and the other guys over here are wonderful to work with I highly recommend them to anyone who needs a mechanic that they can trust.

Wa
Review №28

Great service and good people to work with. They got my car done on time and found the problems other mechanics had overlooked. Ill definitely go back.

Ch
Review №29

I love Autotek. Brad and his sons do things the right way and always get me back on the road quickly. They are very helpful and always help me make the best decision for me and my car. Thanks, guys!

Ru
Review №30

Excellent service. They went above and beyond. They found quality parts at a low price and had quick service.

Sc
Review №31

Very rarely do I take the time to write a google review. I must take the time to do so with these guys. I own a handyman company and my work vehicle is a Sprinter Diesel Van. This past winter it started acting up and it was causing an interruption to my work. I was referred to Jason at Autotek who patiently worked through all the possibilities until he solved the problem. They were also very honest and reasonably priced. I will never take my van to anyone else!

Mo
Review №32

I cant say enough about how good these guys are! I pulled into their lot with a new baby and a suddenly flat tire. They came and took a look at it, even though they dont do tires. They filled up my tire with air so I could get across the street, and helped me calm down. I didnt need their services, but when I do, there will be no else I trust more with my car.

Jo
Review №33

Best repair shop in Utah county! If your looking for good quality and honest repair shop that gets it done right go here!

Ch
Review №34

Great work guys! Very fast, prompt, reliable, and take the time to explain and educate. Will be going back and referring everyone I know to go to you guys. Thanks!

Ro
Review №35

We went to Autotek for another opinion on a muffler/tailpipe we were told by another shop needed repaired/replaced. Autotek only did what was needed and saved me over $200. in unnecessary work. Thanks for the honesty and only taking care of what was needed. They also keep a clean shop and it seems they care about their customers as people than just getting another car in to work on.

Ce
Review №36

Gave me a quote on replacing a part. The part was listed as refurbished and costing about 400 dollars. I know nothing about cars but I do know how to use Google... I Googled how much that part costs and low and behold I find several online/physical stores that sell that part BRAND NEW for around 120 dollars. Dont go here. They will rip you off.

Br
Review №37

Quality work done quickly and at a fair price. Had my 03 f250 diesel worked on by them and am very satisfied.

Te
Review №38

My husband and I love Auto Tek. They’ve done work serveral times on his car and they’re always so great about being quick, efficient and very reasonably priced. I recently had an issue with another car place where they damaged mycar and I took it in to Auto Tek and Jason was so great about showing and explaining to me what had happened. I really appreciate their turnaround time and honesty in their work. I’d recommend this place to anyone! I’m so grateful for hard working and honest people and we’ll be making Auto Tek our go-to for any future car repairs. Thanks Jason!

Jo
Review №39

Fast, reliable, friendly, very knowledgeable......they did a great job on my vehicle.

Ty
Review №40

I went here based on the number of positive reviews. I needed to figure out which computer error codes were causing my car to fail emissions inspection. Autotek looked at it and quoted me over $700 to replace a sensor and clean a valve to get it to pass. I called another shop for a second opinion. They immediately recognized the error code as a common issue for my make and model, and offered to take a look at it for me for free. Autotek charged me $70 in diagnostic labor while this other shop looked at it for free. Turns out the sensor didnt need to be replaced at all, and the only thing it needed was the valve cleaning. I ended paying much less going somewhere else, where someone was willing to look at it for free, and actually evaluate the problem rather than just offering to replace a sensor that didnt even need it. I was looking for a new mechanic in the area, and I wont be going back here.

Ma
Review №41

This is an honest, reliable shop. Been going there a few years now and I highly recommend them.

Da
Review №42

Great people. Know what they are doing and got me out of a pinch with a well done and speedy repair.

lo
Review №43

Brad and his sons always treat me fairly and honestly. I will never go anywhere else!

Be
Review №44

I take back my last review. I was under stress with finals and being late for work, they checked my car the best they could and were not able to fix my car unfortunately due to a wiring problem but they gave me free labor for all my trouble and were patient with me through the whole process.

Ol
Review №45

AutoTek has been my go to place for years now. They always seem fair priced and attentive to doing the job right.

Ry
Review №46

So far so good.

Ka
Review №47

They took my money and fixed the wrong thing and then didnt care when I called them about it. Maybe Im the only one who had a bad experience, but they treated me like crap and didnt even fix my car.

Information
12 Photos
47 Comments
4.5 Rating
  • Address:720 N State St, Orem, UT 84057, United States
  • Site:http://autotekautomotive.com/
  • Phone:+1 801-226-2647
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Diagnostic center
  • Diesel engine repair service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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