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Larsen Automotive Repair
310 S Bay Rd NE, Olympia, WA 98506, United States
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Larsen Automotive Repair
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Ni
Review №1

I was hoping to get a full diagnostic for an A/C system that seems to only work intermittently. They found a leak and fixed that, but it wasnt the whole issue. After taking the vehicle to them twice, Im still not really any better off. Its like they looked for the usual causes and didnt want to go any further than that. They couldnt recreate the issue, but I am not confident they tried more than once.At least they didnt overcharge and they didnt make anything worse, I guess. I was willing to pay what was necessary to get this fixed - including extra time needed to diagnose. I am going to have to go to another shop to try again.

La
Review №2

Ive done some shopping around at other automotive places nearby, and Larsen by far has been the most reliable and trustworthy shop. Ive always been able to get my car in quickly, and even though I have an old vehicle that could use a lot of work, they are good at breaking things down into what needs to be done and what I can live with if Im OK living with it. 😉 They even took the time to troubleshoot with me on the phone when I was having troubles on the road. Couldnt recommend this place more!

To
Review №3

Ive been going to Larsen for over 20 years. Always had a good experience. They are honest, do good work, are fast and very fair on price. Great people to do business with.

Jo
Review №4

I sheered a stud on my engine for the valve cover gasket. Larsen’s was able to drill it out and fix it while only charging minimal labor time. They have been what a local auto shop should be, welcoming, responsible, willing to help and doing quality work.

El
Review №5

I’ve gone to Larsen three times and twice now I’ve gotten it back same-day! Incredible service and super friendly group of people. You can tell they love what they do! I’ll recommend this place and keep going.

Do
Review №6

They are good (if not the best)!

Ca
Review №7

Ive been bringing my cars here for over 20 years. Matthew and the crew are great. They have never tried to sell me a service that wasnt necessary and Ive always felt theyve been honest to a fault. I highly recommend their service to anyone.

Ba
Review №8

Friendly, accurate and fair. Megan makes everything easy!

Pe
Review №9

I have been coming here for two years now, and I recommend them to everyone I know. These folks understand how important it is to build trust with your customers. They will go above and beyond to make sure you feel taken care of.I originally started bringing my car here because I wanted to support a local business. Over the last few years, they have done all my routine maintenance as well as some significant repairs.If you are not a car person, you can trust these people. They will explain anything you are concerned about without being patronizing or manipulative.

Ru
Review №10

The guys there are knowledgeable and reasonably priced. They talk straight and dont pas the bill with unrequired repairs.

Pe
Review №11

They offers free pre-purchase inspection services. I called in for an appointment and the guy explained to me in details about this courtesy serine they do, such good attitude for something free. I didn’t end up going there because I didn’t want to purchase the car. But still, thumbs up!

Ta
Review №12

Great job. Great customer service. My job was completed same day. I will definitely go again next time I need a mechanic. Thanks Matthew.

Ja
Review №13

I had a great experience at Larsen Auto Repair and highly recommend them. The mechanics and staff are friendly, professional, and trustworthy. They really care about what they do.

Ki
Review №14

I brought my 86 toyota pickup in and they helped fix the alternator issue and also shared a lot of education. I appreciated their skill and knowledge and deff will come back. honest chill dudes

Jo
Review №15

My Tundra was overheating, and I had to add water daily; Larsens diagnosed this as a broken radiator cap, they replaced the cap, flushed the coolant and changed the oil&filter; for this they charged $353, a price I considered excessive. Within 1 week, I found a small puddle of pink antifreeze on my garage floor, she is still leaking. I spoke with the shop, and they reported the possibility that I might be charged a second diagnosis fee - IF THEY overlooked something and there is a second leak. I already paid a (steep) diagnosis fee once; their warranty is worthless. Off to the dealer I go!

An
Review №16

Took our cars there for 6 years and got outstanding service each time. Larsens has great staff - skilled, honest professionals who do high quality work every time.

Wi
Review №17

Really nice people, very competent and efficient. Best auto service experience Ive had in Olympia!

Ra
Review №18

Very friendly and professional. Not pushy when it comes to fixing your vehicle. Highly recommend!!

To
Review №19

Amazing service! Ive been having them work on my personal and business vehicles for 20+ yrs. Matthew & Steve are the best! Honest, fair, and knowledgeable.

Tr
Review №20

Wonderful experience syaff is friendly informative, and professional.

Ka
Review №21

Such great guys. Honest and quick. Best place around to take my rigs.

Ra
Review №22

Nate Greg and Matt are awesome!! They explain things clearly and lay out your options. They were almost exact on their quote to what it ended up costing. Very knowledgeable and help you understand whats going on with your vehicle. Will only go to these guys from now on!!!

Sa
Review №23

I brought my truc to them to diagnose rough driving and fuel economy issues. They barely looked at it. But told me the head gasket was blown. They charged me over a hundred to diagnose it. And quoted me thousands to fix it. Next they told me my truck was essentially dead. I drove it home and proceeded to drive it for the next few months. It never showed signs of a blown headgasket. When I decided to get a second opinion. I was informed I had not blown the headgasket. And if I had gotten this diagnosis and fixed it earlier it wouldve saved me now thousands of dollars to repair. I have a problem with places charging me for a misdiagnosis. Especially one that costs me more money. Ill never bring a vehicle here again. And neither should you.

As
Review №24

Ive taken my car in a couple times to these guys and they are great. I just recently went in and had a laundry list for them - oil change, headlight out, break lights out and a check engine light on. I didnt expect for them to fit me in that day, but they didnt feel right letting me leave without fixing my lights and checking the engine. I had to hit the road to pick my son up from school so they quickly got me in and out in about 20 minutes and scheduled the rest of the work for later in the week. Didnt even worry about charging my card for the immediate work - just put it on the bill for one transaction.I appreciate their service, that they explain their repairs and why they are done and they do their best to accommodate their customers schedules. Super friendly and fair prices as well - and a cute office doggo too.

Ma
Review №25

These folks are honest and get the job done right! I have an older car that they could have had me throwing a bunch of money at, but they always advise me to do the best thing for my pocket in the long run which I really appreciate. They provide really great customer service. I’m a woman in my 20’s and have never felt taken advantage of or disrespected by these folks. Thanks Larsen!

De
Review №26

Upfront and Honest! Best place to get you car fixed.

Le
Review №27

I came here for a 100k service, wanting to go to a local business before dealership. All they did was check over the engine. When paying for it, a mechanic was telling me how important it is to keep up on oil changes with my car, yet it wasnt done as part of the service. They wanted me to reschedule for an oil change AND replace the filters. This should have been done with the service. The people are super nice, but I wont be back.

Li
Review №28

Had several issues with my Subaru Impreza - they were helpful, quick, informative, and have fair pricing. Nice folks & good work. What more could you ask for?

Al
Review №29

Saw the shop manager, Matthew, deal with a female customer (not that all females are ignorant of automobile repairs, but in general females are taken advantage of in the automobile repair industry) in a way that would make me feel comfortable sending my mom or brother or ANYONE who doesn’t know about cars their way. No BS, HONEST and SINCERE, and didn’t try to pull any of the “oh by the way you need...” stuff. Got my issue fixed without a hassle and the price was right. This just because my new shop in the Olympia area.

Jo
Review №30

I have been going to Larsen Automotive for over 25 years. My brothers are mechanics, and they have told me that Larsen has always done good work at fair prices on my cars. I appreciate their knowledge and care. They also make their schedule fit mine rather than the other way around . When I had gotten new vehicles through the years, I found my treatment at the car dealers was not as good as what I have gotten at Larsen. Its a good feeling to be able to call for a quick check on any aberration in my cars functioning, and a solution found. I will be forever thankful to my friend, a high school auto teacher who first recommended Larsen to me those many years ago.

Sc
Review №31

Great work, super trustworthy. Moved from out of state where a chain repair shop had me convinced I needed new radiator for over a grand. Brought it here to get the work done, they called and let me know that the radiator was fine. Could easily have taken advantage but was honest instead.

br
Review №32

These guys do a great job. They are friendly and I wouldnt go anywhere else for service!!!

Ka
Review №33

Just started going here. Megan is always very helpful and greets you with a smile. Prices are fair and they get things done in a timely manner!

Ga
Review №34

I have taken my vehicles to Larsen Automotive Repair for many years and appreciate and trust their dependable service. It is comforting to know where I can take my vehicles and be assured that customer service is of the highest priority. When repairs are needed I can count on being able to ask questions about why the repair is needed and the cost, and getting an understandable explanation, and then having repairs done in a timely manner to keep my vehicles running.

Ll
Review №35

When my son needed a mechanic I suggested he ask his coworkers (in a large online banking department of a local bank) who they take their cars to. The unanimous response was Larsens, and my son concurs. Excellent and fast service, reasonably priced. Whats not to love?

An
Review №36

Been going to Larson Auto for over 20 years now. Service has been great the entire time. They are very honest and willing to explain what the issue is with my car or even if I have one. I wouldnt go to any other mechanic in the Puget Sound. On top of that, I dont know anyone that will pick me up and drop me off at the office or home, when I need it. They are a great business to work with.

Br
Review №37

Good repair place. Family has been going here for years. Great work, better pricing.

Lo
Review №38

Larsens was recommended by 3 coworkers, so I went here. Wasnt crazy that the labor rate is $110/hr or that the car parts are marked up from OReillys price by a whopping 50%, but I did like that they finished my car quickly, didnt get oil all over the interior, and didnt charge me a fee for being a woman which Ive had happen so very many times. I would trust these guys with my car and Im very attached to my car. I would also be sure to call around though so youre informed about what youre paying for. That $110/hr labor charge can add up quickly. And make sure to get a printed quote before they work on your car.

Ad
Review №39

The staff at Larsen Automotive were extremely helpful and friendly. Even though I know very little about cars, they were not condescending and made me feel welcome. They have a nice waiting room with coffee and magazines. The work they did on the car was fast and well-priced. I would definitely recommend them.

Jo
Review №40

Great up to date mechanics! Fair prices, straight talk, and honest follow through. Will do business again. Thx!

Ma
Review №41

When I had my car towed to Larsens on Sunday afternoon, I knew it would be cared for with excellence. Monday morning at 8:00 am Taylor called asking whats wrong. I could confidently tell him, please diagnose and call me when you have the cost figured. About 1/2 hr. later he called to say it was a broken axle. At 11:30 they called to say my car was ready! I thought Id be without a car for a few days. Im so grateful to Larsens, and the quality staff Matt has working there. They care about taking care of my car. When they fix it, they do it right the first time. Matts dog, who minds the office with special dog responsibilities, is a sweetheart.

JD
Review №42

Today I was helped by Mathew - Id brought my car in expecting to drop a ton of doe to have a new clutch installed as the auto shop where Ive had my service done to this point told me that it needed done ASAP. Mathew took the car for a test drive and inspected it (free of charge); following this he said that he could not in good conscience tell me that the clutch needed replacing yet. Moral of the story? Larsens Automotive Repair values honesty, friendliness, and good work above profit. Ill be back!

La
Review №43

I have been a Larsen client for many many years. I am always impressed with their mechanical know-how and timely appointments. I am continually impressed with their getting it right the first time. And especially important to me are 1) transportation to and from work 2) getting me an appointment within 1 day and 3) the personal caring touch of every employee. Thank you Larsen Lads and Lady.

Ti
Review №44

Great local shop. Turn around is always quick. Very happy with the service.

Ze
Review №45

Amazing shop. Their prices are competitive and they got my vehicle in and out in the same day, despite being extremely busy with a bunch of other vehicles. Definitely coming back.

Sa
Review №46

We LOVE this shop. So glad we found it. The staff is so friendly and their work is great with reasonable prices. I take my vehicles no where else!

Da
Review №47

Work was done promptly and well, as it always has been in the past. I am very pleased with the personal service and the high level of competence at Larsen Automotive Repair. I have been using them exclusively for many years now and wouldnt consider taking my vehicles anywhere else.

kr
Review №48

Best experience with auto repairs. Awesome staff and my work was done quickly.

Ky
Review №49

I broke down on the road one time in my diesel and got a tow here, they opened up the hood and quickly saw a problem with the ECU wire, they fixed it up and sent me on the way for beer money.Great shop!

jo
Review №50

Got a repair done and they left a box wrench, a pair of pliers, magnetic stick and a shop rag on top of my engine right over the area where the belts are. When I called to let them know, they laughed it off and said it was no big deal, happens all the time. I’m lucky those tools didn’t fall onto the belts and destroy everything under the hood and possibly cause me to wreck my car. So far the repair is holding up but to not be concerned about tools left under someone’s hood sure is disconcerting to me.

do
Review №51

I have been serviced by Larsens for about 40 years. They are my trusted mechanics, so I still bring my cars there even though I live in Shelton. They will tell you what really needs to be done on your car, not a laundry list of things like you may get at other places. They do a great job and I highly recommend them.

Al
Review №52

We have brought all of our cars to Larsen Automotive for years! Such great, honest service and really friendly staff. They have been flexible with our schedule and go above and beyond taking great care of our vehicles. Wed recommend them to everyone!

co
Review №53

You want a staff that is honest and when they fix a car problem its done right these are the mechanics for you.

Je
Review №54

These guys are awesome. They took my mess of suspension damage and made it feel like new. I couldnt be happier with everything. I was also super pleased that they spoke to me and my husband like people and didnt jerk us around. They were very specific and straight forward from start to finish. You couldnt ask for better.

Jo
Review №55

Awesome service! These guys care and it shows. No crazy charges for stuff you dont need. If your looking for that old fashioned auto repair place where they treat you like your their neighbor Larsens is it!

ti
Review №56

Great people. Been here twice.Both times I went with open ended ask for help I think somethings not working right first time they said, nope its just fine. Next time it was something minor and they followed up to make sure what they fixed took care of what bothered me (which it did).Glad i found a mechanic I trust.

Na
Review №57

Personalized attention, addressed my concerns. Excellent service, honest, and fairly priced. I would not hesitate to go back to Larsens for anything. Thank you Matthew, Steve, and Megan!

Le
Review №58

Larsen Automotive has been taking care of our cars for 25 years. We wouldnt go anywhere else. We completely trust Matthew. Hes honest, provides a complete description of each situation and what our choices are, gives an accurate estimate and sticks by it, and ensures that the job is done right every time.

Da
Review №59

My family & I have been taking our cars to Larsens for 35 years now. They treat people like family and do not try to just sell you on things that are not true. BEST auto shop anywhere as far as we are concernedKevin B.

Al
Review №60

They got my vehicle in promptly and resolved the problem. Service was friendly and professional.

Ch
Review №61

Ive used Larsen Automotive Repair for several years now. I really appreciate the detailed discussion around the repair completed as well as the replacement part used in the repair. Larsens pricing is reasonable. I recommend using Larsen for your next repair.

Mi
Review №62

They are fair and I trust what they say. Reasonable price for this service. I would recommend them always.

An
Review №63

By being truthful, they saved me $273 by fixing my front brakes. Two other shops said I needed front and back replaced. I will continue to use them in the future.

Ti
Review №64

Once again this place is amazing. You can trust these guys. They always fix the problem and err on your side. Thank you guys!

Ga
Review №65

Great quick service. Very good prices. Very honest gentleman. Thank you!

Ji
Review №66

Always a pleasant experience. Larsen team gives good, helpful advice, and quick service. Fair prices, and honest recommendations.

Dr
Review №67

Fair and honest car repairs done right.

Ka
Review №68

Larsens does an excellent job. Their work is outstanding and their employees are friendly, knowledgable, and conscientious.

Bi
Review №69

Auto repair service you can trust. Skilled mechanics that are also very nice people. Been going there for a decade and not been dissatisfied.

Ja
Review №70

There is a reason why our family has taken our vehicles to Larsen Automotive for nearly 25 years. Matthew Adams is the BEST! We always receive excellent service at Larsens.

Al
Review №71

Great shop. They take excellent care of my old truck and van, and at book prices. Highly recommend.

Ma
Review №72

Hands down the best automotive repair business to go to anywhere in the entire country. Take advantage if youre in the Puget Sound, the rest of the country isnt as lucky.

Ed
Review №73

Honest upfront they fix my car in a few hours I love them my highly recommend

Je
Review №74

Great people and wonderful environment haven’t got the car fixed yet as waiting on a estimate but so far I enjoy the establishment and it’s workers.

Ga
Review №75

Special place. Been going there for nearly 30 years for everything automotive. Never been disappointed. These guys rock!

Be
Review №76

The only place we take our cars! Quality service and great people!

Ja
Review №77

I always know that Larsen is looking out for the best interests of me and my car. They do a great job and I really appreciate the outstanding customer service!

Gl
Review №78

Once again, Larsons provided great service, beyond our expectations. I always get a timely, friendly, honest, and expert service there.

Ga
Review №79

Our spontaneous request for engine troubleshooting was worked into the schedule so we could get rolling again ASAP. Service was friendly and the repairs were affordable as usual.

Le
Review №80

I have taken my vehicles to Larsen Auto for the past ten years and have always had good experiences.

Ch
Review №81

Quick, honest and fair pricing. Go here first and save yourself time and money!

Lo
Review №82

Larsen Automotive are the best - friendly, honest, and reasonably priced. They took good care of my old Mazda, and now theyre taking good care of my VW. I wont go anywhere else.

Ra
Review №83

My husband and I were driving from Portland to Vancouver B.C. when our jeep alternator died. We called Larsens before we arrived in Olympia to see if they could help. Larsens went out of their way to get us back on the road ASAP. Super friendly and helped us out on extremely short notice.

Je
Review №84

Always the best service. I trust their recommendations when servicing/fixing my car and they dont push a service unless its needed.

Su
Review №85

Always helpful even when I drop in without an appointment. Thanks for the great service.

Na
Review №86

Friendly staff, fast service, and quality workmanship. I will definitely continue to get my vehicles maintained and repaired at Larsens

Ne
Review №87

Larsen automotive provides great service. Ive been using them for about twenty years, never disappointed.

ki
Review №88

I have been doing business with Larson Enterprises for nearly 25 years they have always provided excellent service

Br
Review №89

Only auto repair I feel I can trust. Theyre amazing.

Ka
Review №90

I have initially gone there for an oil change, they had the highest rating around. They did good quick work and fit it around my schedual for a really good price. I decided to take it back for some more work. I went in and got my window fixed, speakers looked at and an inspection. Sure the window is fixed, but there are now huge scratches in the tint and on the window which is going to make a dent in price when I chose to sell it. I then went in for a full inspection (i knew issues that were wrong) and told them about my breaks and about a fuel sensor light flickering. Initially it had been about breaks, i got a call about a wheel seal and I had no idea why and this was going to be a few hundred dollars just in labor they also told me that they have to do it because of contamination, yet I went there for a full inspection only a couple weeks prior and that wasnt wrong. Then when I showed up at the shop, someone made the decision to put new break pads on aswell without my consent adding on another hundred. I received my inspection back from them again hoping to have a clue about the fuel sensor that I knew was messing up and hoping to see that they checked my A/C and heat were working, and no such thing was written down. They do fast work and the oil change was a breeze, but I think everything else is a bit rediculas. I am poor and adding on an extra $500 to someone seriously makes them want to reconsider ever going here again.

Ah
Review №91

We take all our used vehicles here for repairs and servicing. Trustworthy folks with a strong work ethic, great communication, and good turnaround times.

Jo
Review №92

GREAT as always, been a customer for many years.

K
Review №93

Fair pricing and great information. There is no other place Id take my Toyota.

Be
Review №94

Love them!! first time visit and had my honda towed to them. They took care of me and the car as they would their own, like family! :) they are straight forward and fixed exactly what the issues were and didnt replace anything that didnt need replaced like most other shops would. they dont charge ridiculous prices like other places. They are sincere, honest, and friendly! :) thanks steve, megan and all of you for everything! Yall will be the only mechanics i entrust my family and vehicle with!. :) so excited i found yall! :) thanks again for everything!!! :)Ben and chele stein

Do
Review №95

Grear people, great service and honesty with the custmer teir priority.

Rh
Review №96

My family has been taking their cars here for 30+ years. Love love love these guys!!!

Sa
Review №97

Very friendly, honest people. They didn’t have time to rotate my tires, but recommended another place that could do it for free!

Ca
Review №98

So far so good. Two years going here.

Ad
Review №99

Very honest and reasonable. I recommend everyone I know to go here.

Rh
Review №100

LOVE LOVE LOVE THESE GUYS!!! Recommend them to anyone needing a mechanic or with car trouble.

Information
4 Photos
100 Comments
4.8 Rating
  • Address:310 S Bay Rd NE, Olympia, WA 98506, United States
  • Site:http://larsenautorepair.com/
  • Phone:+1 360-352-7065
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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