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Flat 4 Automotive
1018 Plum St SE, Olympia, WA 98501, United States
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Flat 4 Automotive
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El
Review №1

It is such a relief to find a car repair place with both skilled and honest people. They have fair prices, and they wont try to oversell you on services like I have experienced when I used to go to a dealership for services. I will continue to go here for all of my car repair needs.

Ab
Review №2

Nick and his team were awesome and quick. He was so willing to work with me and get things done. His team was welcoming and did an amazing job and took less time than anyone else I had talked to about getting the work done. Could not recommend checking them out more.

Yo
Review №3

Why go anywhere else? Nick and his crew were professional and communicate with a rare and appreciated honesty. These guys took on my old truck when two other shops in town just sat on it for weeks!! Nick got it diagnosed and fixed in less than a week. My truck has never run better. Thanks guys!!!

Mi
Review №4

Nick did a great job with a buyers inspection of a vehicle that I was looking to purchase. His efforts were quick and helped me understand the quality of the car and what maintenance should be considered. It helped my negotiation and I will follow up soon for the work he recommended.

Ry
Review №5

Nick and his team were straight forward and honest.I have a minor oil leak that is a major repair based on my vehicle type. It would require two of their bays and the majority of the crew.They were willing and able to do it and stated that the cost would be quite high to get it done and provided alternatives that included 3rd parties due to the time frame that would be required. This also included ways I could save on cost which would not have benefited them.Ill be going back here for all my automotive needs moving forward.

Da
Review №6

We have been looking for a good mechanic for awhile now but couldnt find one. Either they were too expensive, did poor work or were just not honest. Well, looks like we found our new mechanic. Nick and company were great. Took care of my Tundra and didnt try to upsell me anything. Great customer service, good pricing and fantastic work. I get good vibes from this shop. I think everyone else feels the same, hes always very busy.

Ro
Review №7

Flat 4 Automotive are very professional, and friendly, explained what needs to be done.gave quick and clear quote and completed the work on time with a follow up a few days later to confirm everything was satisfactory. Would recommend Flat 4 Automotive. Roy.

Pe
Review №8

Limped in at closing time with a dead battery. They got one delivered and installed it without charge, all with a smile. Went back and got the same excellent treatment with very fair pricing. So glad I found this place.

Ja
Review №9

Great work and great guys, Nick was tons of help and very professional. I’ll be bringing my WRX back to Flat 4 anytime I need work!

Je
Review №10

Would highly recommend this place to anyone, they go above and beyond and theyre absolutely one of the few trustworthy mechanic shops in the area

Sa
Review №11

Friendly, professional, and properly priced service. Solid communication as well. An easy recommendation 👍

Sc
Review №12

Nick was great at helping me clarify what I needed done to tune up my older Sienna Van. I came in thinking I needed to replace all of my socks and struts and Nick said well before we jump into replacing them all lets check out how they are holding up. Turns out they are working just fine and he saved me the cost. I did get a new timing belt that was due to be replaced and my fluids changed. I really enjoyed the personal service and the work that was performed helped my van run well. I will be back with my Mazda soon.

Aj
Review №13

I called the guys at Flat 4 on the strong recommendation of a friend. They were friendly and helpful and did a great job checking out my vehicle thoroughly. I will be back should I need anything in the future!

Ho
Review №14

I really appreciate everything these guys did! They were very good about keeping me informed of what they were doing and why and did great work. Ill definitely come back again.

Th
Review №15

I was able to make a same-day appointment for an engine light problem. They had it diagnosed and fixed in no time.

Za
Review №16

Locally owned and operated the owner is a hard working honest and straight forward human which translates to honest mechanic he does quality work and can explain things to a child or a nuero surgeon and not stick out.He has a great family that keeps him focused on building and maintaining his business. I like that when I come by Im just as likely to see the owner under a hood working on a car as you would any other employee working there.If you need a quality human to maintain your vehicles or have a special project this is the person you want and definitely one you are always glad you know. He is busy because people know he and his team are top notch allow yourself the time to schedule 3 to 6 weeks in advance. I tell you this it will always be worth it.Flat 4 Auto is where you want to take all your vehicle maintenence and repair needs.Ask for Nick and tell them Zach sent you!

Em
Review №17

Started coming here after an experience with a dishonest mechanic and I couldn’t be more happy with the service. Nick and his team have always been super honest, and taken great care of me. Couldn’t give Flat4 a higher recommendation, they’re great people.

Je
Review №18

Great mechanics and great service. They dont hit you with a bunch of nonsense extras either. Highly recommend!

Br
Review №19

A friend at work told me about Nick and Flat Four. Anyone that reads my reviews will see that customer service is very important to me. And Nick and his team excel in his industry. His work is excellent, his prices are fair and not gouging, and he doesnt try to sell you more than you need. Being a woman, I cant express my gratitude for that enough. Ive had a couple of oil changes and a new battery put in my Charger (when did they start putting batteries in the trunk??? 😁), and I thought I needed an expensive tuneup so asked for one, but Nick informed me it wasnt time yet. Again, sooooooo grateful! Thank you Nick and Flat Four Automotive!

je
Review №20

Where do I start! I’ve been coming here for over 2 years. Nick has worked on all my cars from my 2015, 2002 Subaru wrx, 1972 c10 pickup, 2014 Lexus, and 2020 Tacoma trd.... best work around and is very honest which is hard to find now days! Come here and you will be taken care of.Thank you Nick

St
Review №21

I’ve had my 2000 Toyota Tundra serviced at Flat 4 Automotive a few times and have always been very satisfied. It can be hard to find a great Auto Mechanic that you feel good about. I was recommended to Nicks shop by a friend and I can honestly say I have total confidence that my concerns will be dealt with professionally....and they have my trust for any future business.

Ch
Review №22

Always amazing service, you guys are awesome keep up the good work, will never take my car or a loved one’s anywhere else!!! Always highly recommend you guys!!!

Da
Review №23

Nick and his crew are awesome! At the beginning of summer, I decided to take my 02 Outback wagon to a shop to replace my struts and install my 2”/2.5” lift kit. Nick charged me at least $300-$400 less than the other shops who quoted me. His communication was spot on, and everything has been running smooth for many miles now! Would definitely recommend this shop if your looking for quality work🤙

M
Review №24

First time taking my car to Flat 4, Nick and his staff are great to work with over the phone and in person. Very patient with questions and meeting my needs. Flat 4 is where I will take my car from now on when needed. I will be a loyal customer based on my recent experience. Great service! Thx, Michelle B.

Ra
Review №25

Accidentally, I filled diesel in my sienna van and drove 4 to 6 miles without my knowledge. Van stopped 3 to 4 times and there was miss fire one time. Finally with great difficulty came to home. If anyone come across this situation, do not drive it, stop immediately and remove the fuel. Next day, I called Nick and fixed an appointment. After explaining the problem, Nick had clear technical expertise to repair it. He recommended to change the fuelPump. He did thorough inspection of sienna van, flushed all gas/diesel from the fuel lines. I am driving my sienna now and see no difference. As you can imagine, sienna drove with diesel, what will happen. Nick dealt the problem with thorough knowledge and I am thankful for the service. Finally, Nick is honest person and did not charge much.

Cl
Review №26

Fast, professional, and helpful! My A/C has never felt better and the pricing was very reasonable.

Ky
Review №27

Nick is one of the best mechanics I have ever worked with. Nick, as well as all the employees at Flat 4 Automotive have amazing customer service. Nick will literally call to check in and give you updates on your car/vehicle. Nick is very passionate and cares about his customers satisfaction. It shows in his work and in his amazing Customer service! Thank you for being amazing! Go to Flat 4 Automotive for all your Auto needs you won’t regret it!

Da
Review №28

They couldnt get me booked before my trip, but someone totally diagnosed my (non-Subie) issue over the phone and helped me out! Saved me a ton of $$ in the process.

Ta
Review №29

It was my first time in this business ...... I made an appointment for an oil change and tire rotation ....... I arrived 10 minutes before my appointment and they already expected me ...... it was very fast and the price was very fair ..... I think I will be a stable customer of this workshop

Gw
Review №30

Great service! Found and fixed issue quickly and cost effectively.

Si
Review №31

Amazing service and amazing people !! Love the people and work these guys doing!!

An
Review №32

This shop did great work on our Subaru and took the time to show me the issue causing the check engine light and then clearly explained how they fixed it. Definitely our new go to shop!

Ku
Review №33

Nick is transparent and professional. Love the work they do. My go-to shop for anything my car needs.

Ja
Review №34

Nick is an honest mechanic. Ive worked with him to keep my Tahoe performing well.Give him a try, you wont be disappointed!

Br
Review №35

Great service, they are fast and affordable. Always very nice to work with!

Ca
Review №36

Brought my Mercedes 500SL to get a recurring problem fixed with one of the front turn signals. I know, doesn’t sound like much but the way the signals work it’s not just changing a bulb; first Nick had to dissect the front end to get to it, then Nick replaced the entire socket to solve the problem once and for all. Mercedes dealership kept doing patches and charging Mercedes rates for sub-par work. Don’t be fooled, there’s a huge difference between a “parts changer” and a real mechanic. Flat 4 is the latter. I also bring my Xterra there. They did my timing belt, tensioner etc. and fixed some other issues that couldn’t be found until everything was apart. Saved me a lot of headaches down the road. They knew it needed to be done and got it done. I trust the guys at Flat 4. So can you. They’re also very customer friendly and when you leave you know you’ve found that shop you can trust.

Al
Review №37

Always helpful and efficient, I will continue using Flat4Auto for all of my vehicle maintenance! Thank you guys!

ju
Review №38

I had the CV joints replaced in my Subaru Forrester. They were very helpful with diagnosing the problem and once I dropped my car off I had it back later the same day .Would recommend them and definitely go back to the shop again

Ad
Review №39

Awesome customer service and very honest pricing. Nick and his staff are awesome.

Dw
Review №40

They replaced a bad starter! Got it done real quick even when they had other projects going !

L
Review №41

First time coming here and nick took care of me real quick. No pressure, no swindling, nothing. Great guy and a great mechanic. He also has a shop puppy so that’s an added bonus cause he’s adorable. Overall, easiest and quickest time I have ever had. Even pointed out some other issues on my car that he tried to personally take care of instead of trying to charge me for a new part like every other place. Great prices, service, staff. Highly recommend coming here!

ha
Review №42

Came in with a lift kit for my Crosstrek, and they did an awesome job. These guys know what they’re doing, and I’ll be returning for any future projects.

br
Review №43

Job well done. Fantastic customer service.

Ty
Review №44

This shop is located close to my work so I thought I’d drop my truck off for an oil change and I was very impressed.Oil prices were similar to other places but the customer service and knowledge of staff was far superior. Nick, the owner, is very knowledgeable and I’d feel very confident with him working on my vehicles. Nick even took photos of a leak in my transfer case so that I can get it fixed while under warranty at the dealership.I’ll definitely be back, thanks for the great service.

Al
Review №45

Sean and the owner were very professional and offered great and fast service on my Honda Civic at an affordable rate compared to another mechanic I worked with in the past.

Gr
Review №46

I have had the privilege of having all my vehicles seviced by Nick and the crew at Flat 4 over the past several years and both my Miata and Mini Cooper and my spouces PT Cruiser always come out of their shop running like brand new! Nick is an honest and extremely knowledgeable pro and I trust his workmanship fully. Thanks Nick for making every visit stress free and affordable...youre the best!!

So
Review №47

Nick is a wonderful mechanic! Very kind and sincere and fair with his prices. He guarantees his work and is honest.Started having a similar issue down the line when I moved out of Olympia, he is in contact with the new mechanic while they troubleshoot the issue. Best place in Olympia area to get your car looked at!!

Ug
Review №48

Best in town! Fixed my Audi A4 brakes in the quickest amount of time. Nick knew his stuff when it came to all types of cars. Very respectful and keeps a honest conversation. Will go back again for any of my other cars problems. Had the best parts for the best prices around. I really enjoyed the service. Thanks

co
Review №49

Recently moved here couldn’t find a honest and trustworthy shop. Most shops in the area try to make money off you. Finally I found Flat4Automotive best shop around very happy with how honest they are! Definitely Recommend!

Ti
Review №50

Best experience! Extremely nice, professional, and knowledgeable owner. He was also super honest, which is sometimes hard to find, when it came down to whether my car needed work or not. Looked at my car right away at no charge, was thorough, and I didnt have to wait long at all. He even showed me my brake pads to explain I didnt need them replaced yet. The quote I was given if they had needed to be replaced was very affordable as well. 100% recommend going here. They are awesome!!!

Do
Review №51

I wanted to update this review since Ive since had more work done on my 2001 Outback. These guys were patient, and informative in dealing with a potential front bearing issue...upon diagnosis, they discovered the back brakes needed more attention, and the front bearings werent actually a problem (even though another shop wanted $1600 and said they needed replacing). So they did the back brakes and found that the rear bearing was failing and replaced it with no charge due to warranty on the product (original work done by them on the car) While doing the rear brakes, they found the rear axle to be broken, and turned the repair around in record time...again...Hands down the best experiences I’ve had at an auto repair shop...ever.

li
Review №52

I had a tire crisis in the parking lot of Flat 4 Automotive. The guys were very helpful and professional and got me back on the road in no time! Thank you!

Ar
Review №53

Great guys, very trust worthy!

mo
Review №54

Nick is awesome! Has always been super helpful and knowledgeable about my Subaru. Always wants to do the best for his customers. Super reliable and the best prices I’ve found in town. Would recommend 100%

Br
Review №55

Very personable service and surprisingly affordable. I brought my 10 Legacy here after another shop couldnt troubleshoot an overheating sensor. Flat 4 provided a clear picture of my cars overall condition and transparent pricing. Ive since brought my non-Subaru vehicles and continue to be impressed.

Ju
Review №56

My husband and I are very thankful for Nick and his shop! He went above and beyond to help us out. We have nothing but gratitude. Flat 4’s work is timely, affordable, and dependable. Would recommend to anyone!

Bu
Review №57

Great people Trustworthy Honest fair price and wont try to upsell you on a bunch of stuff you dont want or need

Re
Review №58

Had a fantastic experience with Nick, getting some repairs done to my mom’s car. He communicated frequently, and followed through on his commitment to the job at a very reasonable price. If I could give 6 stars, I would. Thanks so much for treating my mom with the highest degree of integrity and fastest turn around time.

Yv
Review №59

Honest and excellent service! On vacation when my car mishap occurred. Nick took care of my vehicle immediately and with a smile! Prices rocked! Id highly recommed this hometown business!!!

Br
Review №60

Stopped in with a radiator issue. Nick was more than willing to help and get us back on the road. Very personable and the price was beyond fair. I would highly recommend him and his services to anyone.

Wa
Review №61

Owner was super nice, got us in and out quick, and helped us out in a pinch. Super friendly, will return

Mi
Review №62

Owner is a very respectful, professional, organized, committed, experienced, mechanic; who also has probably the CLEANEST SHOP around! And the tools.... Lets just say it would be fun and easy to work on cars all day and have your dream job/business! HIGHLY recommend, and thats saying a lot about me because I have always had a hard time finding a mechanic I feel like I could trust. Nicest guy youll ever meet as well as the other mechanic at the shop.

Ly
Review №63

Nick helped me get in as soon as he could-I heard him talking on the phone with a customer saying he couldnt fit in his appt till next week, but he got my oil change in for the next day at the same time. I read other reviews on here that said Nick will tell you things that are wrong with your car without necessarily needing to, and he did, without me asking! Also, the oil change was way cheaper than Jiffy Lube, which I usually use. Highly recommend, and will be going here from now on for my car work!

Lo
Review №64

I took my Hyundai in without an appointment in an emergency and Nick Paquette, went above and beyond to replace a bad battery, and did a diagnostic, oil check and light bulb at No charge for labor!An Awesome shop!I highly recommend this place!Honest, and very professional!Get down here for your auto repair needs!!!

Ti
Review №65

Flat 4 has been the most reliable and efficient mechanic in the Olympia area hands down, he’s never had to turn me to anyone else and has always given me superb quality at affordable prices.

Je
Review №66

Before I went to Les Schwab because my exhaust fell and was scraping on the ground the dude told me they couldnt do anything to help. I was in such a struggle and Nick helped me out the best he could. He was so quick too. He understood I had no money at the time and still took time out of his day to fix it temporarily until I have the money to take it back to the shop. Best customer service too.

ka
Review №67

My car was overheating and leaking coolant like crazy. I knew it wouldn’t get to Centralia where I have to do my warranty work through. A friend told me about Flat 4 so I called Nick an hour before closing and he said he could look at it for me. I brought it in and he immediately knew that my reservoir was cracked. He called and had one delivered within ten minutes! Also told me I had other issues that would be covered by my warranty. So he basically got my car I’m running enough shape to get to another place for warranty work. I am a 30year old female that doesn’t know anything about cars and it would have been easy to take advantage of me which has happened before. I felt completely comfortable here. Nick is amazing, genuine, and honest. I will always take my vehicle to flat 4 from now on.

ry
Review №68

Nick is by far the most solid mechanic Ive ever had the pleasure of doing business with. I dont even know where to begin because he has came through in the clutch for me on several occasions dealing with my troublesome explorer. Nick came out of his way tonight to help me out big time as I had another issue and was all the way in Roy -- I can for sure tell you look no further than Flat 4 Automotive for a trusted mechanic. Thanks again bro!

Da
Review №69

Great service, fair prices, and he lets you know any other issues your car has without the pressure to fix it immediately like dealer repair shops do. Ill definitely go back for all my needs.

Sy
Review №70

Nick is awesome! Went to Flat4Automotive to get a second opinion on a misfire I had quoted at another shop. Nick confirmed the underlying issue, quoted me for less than the other shop, and was unbelievably accommodating. Kind, helpful, and professional; definitely recommend this shop above all others in Oly.

Cl
Review №71

It was Friday afternoon when the Owl van broke down near Castle Rock, WA. Every mechanic shop in the countryside was about to close down for the weekend, and that doesnt work when youre a touring band with gigs to make. We had to get to Olympia, so we had the van towed to a shop I randomly found on the internet, a shop that would be open at 8am on Saturday morning. Bright and early the next day, i went in and met Nick, who was friendly, very helpful, and diagnosed the problem quickly. The whole ordeal was finished within a matter of hours, and for a very reasonable price. If I am in need of a mechanic in Olympia ever again, I will return to Flat 4, and I suggest you do the same!

Ja
Review №72

Best mechanic in olympia. Hands down. Starter went out Thursday night. He had a new one in and me on the road by lunch on friday. You can tell he cares about his customers and is very knowledgeable about all vehicles. Blessed to have an honest reliable mechanic in the area.

Sh
Review №73

Ive been turning wrenches for 20 years. I do business with this shop because theyre a local business and they know their stuff. These guys really care about their customers and the city in general- if you need some service, call these dudes first. Theyre friendly, knowledgeable and fair and they do great work. And not just on Subarus!

Kr
Review №74

I went in to flat 4 to get my fan belt adjusted he took a look and made the adjustments at no charge. While fixing the fan belt he noticed my brakes were worn down. They fixed my breaks for agreat price! Very friendly and great service.

Je
Review №75

If I could rate these guys 10 stars I would! Very professional and very fast service. Their prices are extremley affordable and the turn around time is very fast. We took two of our vehicles in today and he did everything we asked and more! He found some safety issues we didnt know about and we cant thank him enough for that. If you need a mechanic look no further you wont find better in town!

Ma
Review №76

Good service, good prices.I had no idea the prior business was gone until I walked in. I figured I would give it a shot. I am glad I did. I will be back.

Mi
Review №77

I bought my 2004 Subaru Outback from Nick and he did all the repairs it needed in his shop. I love the car and was quite pleased with my experience doing business with him. He does good, honest work!

St
Review №78

Honest and straight forward. Gave me options and helpful advice. Thanks.

Ch
Review №79

When choosing a mechanic and auto shop, I look for these traits:- honesty- experience- skill- communication- integrity- valueNick (and Scott) at Flat 4 Automotive embody these qualities and it’s a breath of fresh air.During an oil change at a competitor, they offered to do a full inspection which I paid for. Afterwards, they provided me a list of maintenance items that they suggested I take care of. They were a chain of “tire stores” and I had concerns about their experience and pricing. I wanted a second opinion and quote. I emailed Nick at Flat 4 Automotive a list of items that duplicate what the other shop listed. Nick returned my email with an estimate on Sunday even though the shop’s posted hours said he was closed. He ordered all the parts and had me scheduled for the very next day (Monday). Nick explained everything they were going to do prior to showing me any paperwork and made sure I understood everything. They worked on my ‘97 Toyota Tacoma AWD and finished in only a few hours. I left with new belts, new brakes, new shocks and struts, and a new sway kit and bushings... the price remained as quoted and was well under what the other shop priced.I am happy to have found a shop that I can trust. Nick is real and tells it like it is. He set the expectations up front on what would be done, how long it would take, and what caveats might affect pricing. I am very satisfied with their service. Highly recommend.

R
Review №80

This place is great! Lowest price around and fast service. We will be back with any other mechanical needs. Thanks Nick!

Ri
Review №81

The mechanic is honest and very knowledgeable. Very satisfied with the service.

ka
Review №82

Honest and skilled mechanic. I highly recommend! Will use as my main mechanic.

Re
Review №83

Did a thorough inspection on my car. Didn’t try to upsell me anything I didn’t need. Clear and informative answers on what my car needs. My new forever mechanic!

Je
Review №84

Very friendly and informative. Goes above and beyond on every vist. Im a customer for life!

jo
Review №85

Where do I start?...The professionalism is top notch and the man moves quick! His prices blow everyone out of the water, no competition! I’ve been to many different Subaru specific shops over the years, but the search for the right technician has stopped because Nick and flat4automotove is the one! The honesty and integrity that Nick holds is another reason to bring your cars to him. He will be truthful in the work he finds within and the importance of attention at the moment. Nick stays in great contact with excellent customer service, giving phone calls, photos and videos highlighting the problematic issues. Top it all off with supporting a local, small business owner and his family and you have got a winner!Thanks for everything Nick!

Ja
Review №86

Nick saved the day. I have had my Subaru to 4 other shops before being referred to Nick. I was almost ready to sell my 2008 Outback when Nick fixed it in 3 hours. I cant recommend Flat 4 enough! Thank you Nick!

Is
Review №87

The guys at Flat 4 are great! Honest, fast and good at what they do.

Ke
Review №88

Provides fair and honest service for your Subarus and other cars.

An
Review №89

Won’t take my cars anywhere else. Best place in town.

K
Review №90

He fixed things on my Baja that other mechanics screwed up on. And he saved me a lot of money compared to what other shops charged. He also takes the time to explain what things are when I ask, show me where things are and doesnt treat me like I dont know what Im talking about. Hes got my business and my referral as long as I have a subie.

Ju
Review №91

Nick knows his way around a Subaru, and stands behind his work. Very nice guy, and very reasonable pricing.

Ad
Review №92

Nick is excellent and very accommodating

Ch
Review №93

Great service!

aa
Review №94

I took my vehicle to Flat 4 for an oil change, and couldnt be happier with the service I received. The change was done quickly and professionally, and they also did a quick inspection of the vehicle (fluids, etc) and tires. Nick was informative regarding what maintenance would be needed when I come back (Ill be at the 90k mile service mark). I also want to mention a couple things that I think speak to their character. First, Nick thought that I may have left something behind in the lobby area, and called me to let me know. The mechanic also stared to bring it out to me as I hadnt left the parking lot yet. Turns out it wasnt mine, but I appreciate knowing that they care. Secondly, I noticed after I got home that they had reattached a piece of splash guard on the underside of my vehicle that had been loose. Nick and his team went above and beyond, and I will definitely be going back!

Information
44 Photos
94 Comments
5 Rating
  • Address:1018 Plum St SE, Olympia, WA 98501, United States
  • Site:http://flat4automotive.com/
  • Phone:+1 360-764-8959
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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