user
GameStop
295 KS-7, Olathe, KS 66061, United States
Appearance
GameStop
Comments
Ps
Review №1

I went in store to buy an expensive product online and they canceled it because it wasn’t in stock and. We called our financial company and GameStop many times to try to get the refund figured out and we went to the store to get our refund and we haven’t gotten a refund yet do not buy from the store

Th
Review №2

A lot of cool games, and merchandise.

Mi
Review №3

Great location and excellent help from the ladies inside on finding some gear. Five diamond service.

Aa
Review №4

Their employees are reselling hard to find items. Was told last night there were two boxes of Pokémon cards so I waited in line for two hours. Little punk at the front said they were all sold out after they opened. I was first in line

Ti
Review №5

Always a good experience with super helpful employees and always a great place to go to get ideas for future presents.

Ja
Review №6

Good selection, nice people. They always take the time to answer all my questions.

Ni
Review №7

Employees are kindof rude.

A1
Review №8

Half the store must be ordered; products on the arent in-store. How can a trucker get his game on like that...? 1 star for being game stop,and another for the pretty lady working there being kind enough to look up a few things provide info on gaming headsets -Im finally ready to get one...

St
Review №9

Called ahead to get a Nintendo switch(which they said they had). When I got there the employee said they didnt have any which I could see 2 in the case. He wouldnt even go look.

Ma
Review №10

Decently priced used games and knowledgeable staff depending on who is working. Quick in and out if you know what you want

Jo
Review №11

Had zero PS5 in stock for Black Friday special. They advertised at least 2 per store.

Dy
Review №12

Alright Im not the biggest fan of GameStop and their abysmal trade-in prices. That said this location has some of the best staff of their metro area.The employees are engaging without being annoying. Thats a huge plus for someone who is more concerned shepherding his minions of destruction; children. Also the store has some of the best stocked supplies on action figures, Pokemon, and clothing compared to other locations.

Mi
Review №13

Nice, convenient location. They offer a lot of variety of games for a lot of different game consoles. They also had in stock some older controllers I thought they wouldnt have.

Ch
Review №14

After dealing with customer care numerous times trying to get my pro rewards account sorted out so I could actually access it. I stopped into this location and spoke with Gary. He was very knowledgeable and went above an beyond and actually called customer care on my behalf. He was able to get everything resolved within 5 minutes of being on the phone. Thanks Gary!

La
Review №15

You can get games there. They are used but they only take the best ones. And if you have old games or ones that are used that you dont play anymore you can take them in to trade for games. You can take them to cash or store credit but make sure you use store credit while in store so you get more for them

Jo
Review №16

Super friendly and willing to talk about what they heard about technology and the games that are coming!!

Sh
Review №17

Best workers ever always clean

Mi
Review №18

Dave G. and crews customer service is top notch.I love coming here.Long live Game Stop.

Ka
Review №19

Just no

Ca
Review №20

They are nice to me and great place to get video games and great things to do

Br
Review №21

This location seemed both over staffed and under staffed at the same time. There was three people working, but only one person who could apparently help me, which made our quick visit take an extra half hour of waiting.

Tr
Review №22

The lady working was so nice and was very knowledgeable about everything in the store sorry i cant remember her name

An
Review №23

Been in a GameStop. But, not yesterday. They have become pricey. Can find better deals elsewhere.

Ra
Review №24

Friendly and courteous service. Keep up the good work

ca
Review №25

They are so friendly. We had our son who was getting out all the different action figures and they never once got upset

El
Review №26

Its a good Gamestop. No worries here.

Je
Review №27

Pretty good selection for most popular gaming consoles. Employees are nice.

An
Review №28

Epic Poggers

za
Review №29

This location is great. The staff is ALWAYS friendly and willing to help, the store is clean, and the selection is huge! I will always shop this location 😊

He
Review №30

Pretty good selection, prices seem good and the people were very friendly.

an
Review №31

I went in and tried to sell my ps3 but I had a upgraded hard drive in it and said they cant take it but if a ps4 has a upgraded hard drive in it they can definitely take that in a hurry they done lost a very loyal customer definitely will be going to vintage stock from now on Im done with gamestop all together and I was at the one at 295 santa fe on k-7 hwy in olathe have fun getting screwed over

Si
Review №32

Half the people are knowledgable and the other half need to do some research or play games more often to work at a place like this.

Va
Review №33

Yeah when these employees call you to tell you you’re game will be available to pickup at 9 they should tell you that they close at 9:30... so that you’re not pulling up at 9:35 looking like an idiot. Screw this location strang line blows these idiots out of the water

Ch
Review №34

F in Customer Service.

Je
Review №35

Was told by them I could trade in a sealed game with valid receipt. Drove 30 minutes to this store with receipt and they refused to honor. 60 minutes wasted plus gas for uninformed employees. Horrible

Na
Review №36

Good selection of games

Ro
Review №37

Go to the location near AMC 30, better service and it is cleaner.

Da
Review №38

This store is the best. The staff is friendly and knowledgeable.

Et
Review №39

Great employees! Know their stuff!

Al
Review №40

Good games at good prices!

Ph
Review №41

Very friendly staff, didnt have the game we were looking for, staff actually took the time to find it at another location 5+ stars

gi
Review №42

Awesome customer service

Br
Review №43

Just really friendly helpful people

Os
Review №44

Its has most of the things I look for and its close and reliable

R
Review №45

Very helpful staff!

Dr
Review №46

Very helpful clean store Prices are a little high!

Ji
Review №47

Awesome place. Great staff.

Ir
Review №48

Because I am 43 year old gamer 😉

Al
Review №49

These people will pretty much steal your money with every chance they get. I just bought a brand new game for 50 bucks less than half an hour ago and it wont work in my system. I asked them if i could get a refund and since it had been opened they would only give me 8 WHOLE DOLLARS for a game that hadnt even been used. I cant even play this game so that was a big waste of money and absolutely horrible customer service. DO NOT BUY FROM THESE PEOPLE. Thanks alot gamestop. You are really just a bunch of theives

Th
Review №50

Very helpful.

Th
Review №51

Quick in and out, good selection.

Is
Review №52

The guy was extremely quite, and I could not here here him. Also he was very snappy

Sa
Review №53

Good prices. Great assortment of games

Jo
Review №54

Knowledgeable and straightforward answers.

Tr
Review №55

Answered all my questions

Ol
Review №56

Kindly helpful

Jo
Review №57

Great staff that greet you with a smile and are always very helpful and informative. They always have the game Im looking for in stock.

Sh
Review №58

Horrible! Bought a game online that said New and they send me their display game and the cover was torn.

Ty
Review №59

Like many other gamestops. Service is pretty good.

Ac
Review №60

Nice, friendly staff

Ca
Review №61

They have trash and RUDE employees. And I asked if the had Minecraft and they hung up on us and Im tired of them.

Yo
Review №62

Great customer service!!

Ma
Review №63

So close and convenient

Te
Review №64

It smell really weird in there.

Ap
Review №65

I love games so much

Hu
Review №66

Prices are wack

Sa
Review №67

Greatest help ever thanks

Cr
Review №68

I was under the impression this place helped stop the use of games. They actually sell them. Changing my review. These people are sick.

Ma
Review №69

Great for quick in and outs!

Je
Review №70

Game credit cards 🤗

Za
Review №71

I get all my games from here and the staff are very friendly

Fo
Review №72

Best staff on the planet

Al
Review №73

Great customer service

Te
Review №74

Prices are high

br
Review №75

Friendly staff

Qu
Review №76

Great selection.

Ki
Review №77

Awesome helpful guys

da
Review №78

Games games, and more games

Fl
Review №79

Gr8 place

Re
Review №80

Josh is Amazing

Ti
Review №81

Its game stop

Ro
Review №82

A++++

Je
Review №83

Great

Bu
Review №84

Low prices

Br
Review №85

GAMES!!!

Ch
Review №86

Video games

Ad
Review №87

It was nice and they had the patience to understand me

Me
Review №88

Aaaa I would like the gta v to work on my ps3 slim but I do not know why it does not work but I like the store is fine 👌👌

al
Review №89

Very good

El
Review №90

I like it a lot, its fine

lo
Review №91

😄😁👍😃

Information
7 Photos
91 Comments
4.2 Rating
  • Address:295 KS-7, Olathe, KS 66061, United States
  • Site:https://gamestop.com/store/us/ks/olathe/6206/west-village-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 913-397-6897
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations