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Device Pros
12116 S Strang Line Rd, Olathe, KS 66062, United States
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Device Pros
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Review №1

They cleaned my very dirty charge port on my iPhone 12 Pro Max in 20 minutes and now it charges like brand new. Before it wouldn’t even charge with a lighting Cord and only a wireless charger. There prices are very reasonable.

Me
Review №2

I ended up finding Device Pros while looking for other shops in the area after being unsatisfied with ubreakifix the quote given for my LG and a back glass I sourced myself.I walked in was told it would take about 30 minutes, and about 30 minutes later I had my LG back, back glass replaced as promised, its been a week and still holding well! The guy I spoke to definitely seemed more confident in his work than the other store and if I need electronics repairs in the future, I will trust Device Pros to take a look first.

Jo
Review №3

Derrick and his guys really know their stuff. Ive never had a device they couldnt fix, from tablets to consoles and obviously phones! Ive had so many mishaps with my kids dropping their phones and I even dropped one off of a roof! Ill keep going back as long as technology keeps needing fixed 😅. Would highly recommend to anyone and I do often.

Er
Review №4

I dropped off my sons nintendo switch because it was not charging. Device Pros had it less than a day When they called to let me know the issue had been fixed and that it was a minor repair. When I went to pay they said since it was such a simple fix that there was no charge. My son switch has worked perfect ever since and there has been no issue with it charging. I would feel more than comfortable taking any of our of our devices to get fixed at Device Pro!

Be
Review №5

Called up Derrick to assist with a screen issue. He was fast, professional, and his work was top notch. If you need any electronic device repaired this is the place in Olathe or the Kansas City area.

Ev
Review №6

Awesome!! Do not waste your time or money anywhere else. iPhone would not hold a charge, diagnosed in less than a minute. Replaced the battery, and I was in and out in less than a hour.

Sa
Review №7

Best service I’ve ever had at a repair shop. It was fast, professional, reliable, and trustworthy at a great price. I will definitely use them for all my electronic needs. 10/10 recommended and will send all my friends family their way when needed.

pa
Review №8

Very nice person!And helpful!They even told me I had an aftermarket lcd installed in my iPad mini! Lol!Everything is perfect, except a line going through my screen!But ..... who cares!!!!Maybe offer to fix it? I don’t know says the dumb costumer! Lol!

De
Review №9

Matt was awesome, he fixed my sons iPad in no time. Highly recommend this place.

KC
Review №10

Had them replace LCD screen and glass on my wifes iPhone 7. When I went to pick it up, the guy told me that Apple has new security feature that disables the phone when the screen is replaced. Now only way to use the phone is a factory reset. Since she hasnt backed it up recently, she will lose a lot of data. Why did they not tell me this would happen when I dropped the phone off?This is second screen replacement on this phone and didnt have this issue the first time. If they would have brought this up prior to replacing the screen, I could have tried to have it backed up first.Update: Owner Derrick called me that night and we discussed the issue. He refunded my money but any data that hadnt been backed up was lost. In all fairness, I have used Device Pros several times in the past and have always had good experiences. Hopefully this was just a fluke.

Aa
Review №11

We had a broken flash drive that they looked at for us. Great communication and service. Highly recommend.

Ir
Review №12

ABSOLUTLEY FANTASTIC! These guys really came through. I had to send back my screen that I ordered to fix my phone bc the one Amazon sent me was broke and I came in asking if I could buy the screwdrivers I needed (lost the first and only ones I had) and needed to get moving quickly so I could return it on time. Matthew was there and said he would be happy to just use his and remove it for me. Didnt charge me anything since it was a simple deal and now they have my business and my highest respects. Best repair shop in the KCMO area.

Bo
Review №13

My son and I have both used the services of this business. Professional, fast and reasonable. I will definitely continue to patronize this business.

St
Review №14

I have gone to Device Pros a handful of times for issues with my iPhone and each time, I’ve had a great experience! They always go above and beyond and I highly recommend!

Da
Review №15

Had to have the screen on my wife’s phone replaced today. They got it taken care of quickly and the quality is great.

Bo
Review №16

These guys are great. I bring my phone here every time. Thanks!

Ha
Review №17

I have been here multiple times and these guys are always very helpful. I come here for all my phone problems, very much appreciated.

Al
Review №18

I have a very positive view of this computer repair establishment. I was having difficulties with my computer which I, and other family and friends could not repair. I took my computer to Device pros and advised of a minimum price and told I would be notified with an estimate if over the minimum. I was notified within hours that my computer was ready to be picked up. They provided with me the problem, repair and others updates needed to be installed which they took care of. They were very pleasant and I couldnt have had a better experience. Thank You Device Pros!

Ga
Review №19

I thought I needed a new phone but they fixed it in minutes. I will definitely be back here. Thanks!

Da
Review №20

They were very helpful and quick at cleaning out my phone. Recommended!

Mo
Review №21

Repaired my Samsung Galaxy phone within an hour. Friendly, courteous service. Far less expensive than other device repair shops. A+++ hidden gem in Olathe.

Th
Review №22

This is the only place we go for help with our phones. They are customer service oriented, professional & the turn around time is super impressive. Many times I havent even left my device; it was addressed & handled on the spot! My sons screen was replaced within an hour. None of us can afford to be without our phones these days & they are very sensitive to customers needs. Its nice to have a reliable, established vendor to have confidence in. HIGHLY recommend!!

Ji
Review №23

Hands down the best place I know for my electronics expert work and advice, and it is provided at incredibly low cost compared to the competition! From refurbishing a laptop to salvaging my son’s I-phone X, and so many miscellaneous services in between, these guys are awesome professionals who really enjoy what they do. Bring your tough project; they seem to thrive on a challenge!! Keep them busy!!

BC
Review №24

Great place knowledgeable staff good place to do business needing computer work or phone repair....

Ri
Review №25

Fast repairs usually an hour wait.

Co
Review №26

Great service!! I had a Sim card stuck in my new phone and they were able to get it right out for a very fair price! Highly recommend!!

Cl
Review №27

These folks are awesome. Walked right in with an issue. They diagnosed and were able to fix right on the spot. Will recommend to anyone looking at getting a phone repaired. Thanks again for the great service.

Sh
Review №28

Shockingly good customer service combined with technical expertise at Device Pros! Answered all of my questions about what might be wrong with a non-functioning Surface Pro, checked it out quickly and thoroughly. Really appreciate the professional and competent service here.

Br
Review №29

In and out quick. Swapped the cards as I asked. Friendly.

Ry
Review №30

I needed help with a screen replacement I was working on, and these guys took excellent care of me! Helped me out without any issues & even gave me advice. By comparison, CPR quoted me $60-$100 and later said they couldnt help me with the simple task of removing a screw (that text convo can be verified by the number in the image).Device Pros took care of it without any issues and were very helpful. Also noticed how upfront and helpful they were with other customers while I was in there, by offering them suggestions on how to save money on the issues they were having with their devices.Highly recommend them!!

Ke
Review №31

Matthew at this location was so helpful! This shop always has been able to help me with my phone(s) in an effective and timely manner. Glad this place exists as a separate breath of fresh air than the actual service provider stores!

Da
Review №32

Hands down this is the best quality, friendliest, and best price for phone repair in Olathe. I would never take our phones anywhere else and you shouldn’t either.

Mo
Review №33

The staff is very friendly, inviting and good at what they do. Their service to the community is much appreciated.

Jo
Review №34

Needed a repair quote for my insurance company, quickly. Very professional and was very quick in getting my quote. Thank you Device Pros.

Ja
Review №35

These guys have fixed over 5 devices for my family over the years. Their customer service goes above and beyond expectations. Have saved me a ton of money and I recommend this place to everyone.

Sk
Review №36

Device Pros is defiantly one of the best places to go to get your phone fixed. I don’t throw my praise too easy, but they were the cheapest and quickest I’ve ever dealt with. Was in and out in 30 and brand new quality screen for a cheap cheap price.

Ma
Review №37

My phone screen damage was not repairable so these honest guys gave me a full refund with no repair charges. Knowledgeable and honest!!!

Ch
Review №38

Installed a battery I had purchased on my own in a tablet. I tried to do it myself but did not have the tools or expertise to do it. Very glad I brought it here instead! Reasonable labor charge and very quick and knowledgeable. The shop is very clean and pleasant. Staff is very nice and polite. Highly recommend!

Ki
Review №39

These guys have been awesome for us. They’ve changed screens and batteries, and always helped us quickly. When I had an issue from another fix it place, Device Pros actually fixed it, and were so kind. Check them out!

Sh
Review №40

We dropped in at Device Pros with our iPhones. We needed our new SIM cards put in to our phones and a new screen protection on one phone. Matthew was the tech that assisted us. He was polite, knowledgeable, fast, and got our phones set up. He answered all our other questions. We loved the service and will be taking our future technical issue to Device Pros.

Ma
Review №41

They identified my issue right away and walked out of the store with a fixed smart watch. Fast, friendly and professional. Definitely recommend them!

Ro
Review №42

I was needing a tempered glass, screen shield replaced. When I explained that I had one that I purchased elsewhere, I was told that wouldn’t be an issue. When I popped in, I was greeted by Matthew and it was like he remembered the conversation- vividly. He put it on in a couple of minutes, at which point I asked him how much I owed and he said, no charge. That interaction made me realize that I now have a resource for any future repair needs. Thanks Matthew and Device Pros!

Ma
Review №43

These guys were great. My wifes Galaxy S8 LCD screen was fractured. I called around and their prices were slightly lower than others, but more importantly they were really polite and professional. Made an appointment for 4pm it was ready by 5pm.

Bi
Review №44

How to crack screen. The GPS quit working after I got my screen fixed. They were very upfront with me and help me to the best of their abilities. Got everything resolved. Took a lot of time on their part and they didnt charge me anything extra. Do recommend were very reasonable

Sp
Review №45

These guys are a locally owned shop and are great people to deal with. Even better, their work is good and backed by warranty and they ARE the best priced in town. I had a 6S screen replaced with the aftermarket screen and was not happy with the screens response. Border line warranty issue, but they took it in and replaced it w the Apple screen and I happily paid the difference in materials only for Apple screen over the aftermarket screen, no extra charges for labor. I’ll be back for any future repairs and to buy new devices!

Pr
Review №46

Ive used Device Pros numerous times. Each time they are 1) the least expensive, 2) fast, and 3) super friendly. And their repairs seem to be done well and using quality parts. I highly recommend them. Im a geek with an electronic engineering degree, so Im picky, but these guys really are excellent.

Pa
Review №47

I have had the nicest expert experience with Device Pro. Very knowledgeable, reasonable, and they go above and beyond to give service. I recommend this company with the highest rating, 5 stars!!!

Do
Review №48

Took my iphone in to get the charging slot repaired. Turns out all it needed was a 2-minute cleaning to fix it. I offered to pay, but the manager was kind enough to say no charge. You guys have won my loyalty and future business!

Ka
Review №49

The service at Device Pros is exceptional. Derrick has helped my mother several times with issues concerning her phone and he has been patient and helpful each time she has come in. They are knowledgeable, affordable and helpful.

Do
Review №50

I have been to Device Pros a few times. They did a great job fixing the port on one phone and putting on a screen saver, etc. I recommend them, for your repair needs!! D. P. - Olathe, KS.

Co
Review №51

Went in thinking I needed a new charging port for my iPhone 6, but Matthew was able to fix my phone without making any expensive repairs. In and out in 2 minutes and didnt charge me a dime! Honest company that will only repair your phone if you really need it.

Ma
Review №52

These guys are great. They get straight to business and dont mess around. They r professional and polite and good at what they do! Two thumbs up☝..... 👍👍Sincerely,A happy customer !! 😊

Jo
Review №53

Fantastic service! Mathew and Derrick were both very personable and upfront with my equipment diagnostic. They welcomed me as a walk-in customer and resolved TWO device issues while I waited because I was in a semi-emergency scenario.Ive already taken another device to them now, too (so I guess that makes me a repeat customer) and would give them six stars if I was able.

Er
Review №54

These guys are great, very professional, honest, and reliable. My Galaxy S6 had Mic issues and needed a new battery, which I provided. They changed the battery for a very reasonable fee --- and blew out the Mic for no charge. Theyll definitely get all my business in the furure.

Ka
Review №55

Just left there. Awesome help!!I use a squishy-tip for texting etc, and the peg had broken off in the headphones jack. I think he took five minutes total from greeting me to handing me back my fixed phone. And then he didnt even charge me! What incredible customer service! Plus more convenient hours than another repair shop in Olathe (including open on Sat).Thanks so much for clearing my jack! Thanks for the fast help! I know where Im coming from now on, if any of my tech-devices need repairs!

Ce
Review №56

I tend to break my phone a lot. They were super fast, good prices, super friendly! I wont go anywhere else for repairs! Very happy with my service!

Do
Review №57

I didn’t get the man’s name but the same employee has waited on me both times I’ve been there. He was polite, knowledgeable and very helpful. He diagnosed and fixed the issue with both of my phones very quickly and I’ve had no issues with them since. I would definitely recommend Device Pros and will be using them for any future needs I have!

Vi
Review №58

Very friendly, knowledgeable and honest. This business did not try to take advantage of me. They took care of my issue easily and cost effectively. I highly recommend Device Pros.

Fr
Review №59

Amazing experience - the guys couldn’t have been more professional. Have brought devices here before and will again. Support local business!

Ja
Review №60

Got my screen fixed lasted for less than a week. They were not understanding in the fact that it was their fault in not correctly installing the screen. Even the way they treat customers is poor and overall experience was awful.

Pu
Review №61

I stopped by to know best way to clean my charging port. Very nice people, didn’t it for me and showed me how for the future. Thanks guys.

Be
Review №62

Wasnt from the area and had to leave state to go back home but my iPhone stopped charging. They diagnosed the problem free of charge and were quick too. Friendly and fast service would definitely suggest to a friend

Mi
Review №63

I shattered my screen during a work out yesterday. Called around, and Device Pros had the best price in the area. The gentleman that helped me was extremely kind and did excellent work. He even gave some advice about future ideas. Highly recommend this store.

Ki
Review №64

My computer hard drive quit working on me. I took it to Device Pros and they diagnosed the problem for just $30. I ended up having to replace the hard drive and install Windows, but the price was very reasonable and the service was super fast. I appreciate the honesty of the technician and will take all my devices to them for service in the future.

To
Review №65

The technician knew immediately how to repair the issue and had it repaired in no time. He even removed a number of apps the were slowing my tablet down. It runs great now! Thanks for assistance!!

Br
Review №66

Quick and efficient. The Device Pros team is the best in the area. Highly recommend.

Am
Review №67

Mathew was awesome! I’ve had an issue with my iPad for 6 months. He found it so quickly I should have come in a lot sooner. Fast, super affordable and honest. Won’t be going anywhere else.

Ch
Review №68

My son cracked his iPhone screen. I spent 2 days calling EVERY business in Johnson County and in the Kansas City metro area and NO ONE does this for less, which is good BUT even better they are THE BEST! Fast & Great Value! Even if they were $20 more their service would be worth it. Ops maybe I should not say that out loud, as my son might break his screen again :)

Am
Review №69

I cant say enough good things about Device Pros. I have been in with a tablet needing battery, another tablet screen was cracked, not only did they FIX it, I brought it back a few days later and helped me again. Today is Monday and it started off rough, dealing with phone that wont hold a charge. First thing I brought my phone in, awesome guy working (Matthew) helped and told me he would be done in 20 to 30 minutes. I came back 25 minutes later and it was ready to go. I cant thank you enough for starting my week off the right way. I really appreciate the quick and reliable service offered. Thank you again!Thanks Matthew!

Je
Review №70

I had a wonderful experience at Device Pros recently and thought I would share it. I bought my daughter an Nintendo Switch for Christmas and had a hard time applying the screen protector. I went to Device Pros in Olathe and they were able to get the job done in less than 15 minutes with excellent results. I would recommend anyone I know to Device Pros. Great customer service!

sh
Review №71

My neighbor recommended this store when my phone was dead and would not charge. I dropped off the phone and returned in a few minutes and it was working. They cleaned the phone and took out the battery and then charged it. They did not even charge me!! Saved me from getting a new phone. Great place with very friendly service!! Will go back again for sure. Thanks!!!

Ru
Review №72

Ive had these gyluys take care of my phones and I pads 4 times now. Excellent job every time. My wife accidentally took her phone to another chain store, and they didnt know what they were doing, and did more damage than good. These guys own the store, and have been doing repairs for over 10yrs. Pride in a job well done.

Mi
Review №73

Fast friendly and affordable phone and device repair! These guys know their stuff and always take the time to explain if Im unsure of something! My husband breaks his phone screen often, and this is the only place we go.

Me
Review №74

My daughter needed the camera replaced in her galaxy S6. They offered the best prices and were very courteous over the phone. Replacement proved more complicated than originally thought, but they still worked to make sure we were satisfied. My daughter was thrilled with her new camera and we were very pleased with their customer service. Thank you, we will be back!

Ty
Review №75

Absolutely LOVE this place. Needed my battery replaced on MacBook Air and they were by far the best price in town and extremely fast! I would recommend Matthew and Derek to everyone - they are extremely knowledgeable and honest. Anyone looking for quality products and superior, fast service for your device repairs - look no further! Cant say enough good things about DevicePros.

am
Review №76

Awesome service! My iphone X broke and the screen was only looping the Apple logo. Took it here and Matt had it fixed in a matter of minutes, and didnt charge me! Will definitely go back if we have any future issues with our phones or our computer!

Al
Review №77

Great service. Let me know the total price for my battery and replacement s7 screen. Cost for both was less after tax than at a competitor for just the screen. They actually called me back when my screen was in! They quoted me 2 hours to do the job, but had it done in 1 hour. Will certainly recommend.

Co
Review №78

Great staff, great prices!

Jo
Review №79

These guys are amazing. Clean store, honest, super fast and knowledgeable. They did a great job with my OnePlus 6T.

An
Review №80

Came in with a Switch that wouldnt charge. He ordered parts, replaced the charging port, and the issue didnt improve. Not a huge deal or his fault. No charge. When I came to pick up I had a Samsung tablet that the screen had recently went out on. He quickly diagnosed it and fixed it. Hand it back to me and said no charge. I couldnt accept this and ended up still getting him to run my card. He spent a lot of his time replacing that port and he fixed another tablet and wasnt going to charge me. I will never go to another repair shop.

Da
Review №81

My iPhone 6S just wouldnt accept a charge anymore. Took it to Device Pros and in less than five minutes, they had cleaned the charge port and it was charging fine. Couldnt be happier and impressed with the service.

wi
Review №82

They fixed my phone for free and had wonderful service. I really appreciate their time and effort for fixing my phone on such a short notice.

Pa
Review №83

Great Service, Friendly, willing to help you understand what happened to your computer, I would not go anywhere else

Da
Review №84

Great place to get devices fixed! Super friendly, fast, complete, above and beyond service.Latest visit: Wish I could give it a 10! Phone fell in the water and these guys turned it around in a jiffy for less than the cost of a phone case! Thanks a ton Device Pros!

Je
Review №85

Device Pros quoted me $50 cheaper than a couple of other places to replace an iPhone SE cracked/smashed screen, so I gave them a shot. Not only was the price exactly as quoted, they were super fast, very friendly, and even checked out and cleaned up the inside of my middle schoolers phone, which he had also dropped in water a week or so ago (I was able to resurrect it but them doing that extra bit was much appreciated). I highly recommend Device Pros when a mobile phone accident happens!

Da
Review №86

I appreciate the help with my Galaxy Note phone. These guys are great.

Cr
Review №87

A quick and easy repair. He got my battery replaced and got the job done within the hour. Definitely recommended as compared to my experience at other places.

Ch
Review №88

Very professional and quick service. I was heading out of town for a business meeting and cracked my iPhone screen the night before. I stopped by on my way to the airport and they were able to get my phone fixed while a waited (went to Jimmy Johns next door for lunch). Device Pros saved the day!

Ka
Review №89

Amazing customer service, in and out within the hour, would highly recommend.

Pa
Review №90

This store has become my favorite for my cell phone repairs ... they are very knowledgeable and have parts in stock to fix phones that no one else has ... i got my phone fixed in an hour instead of waiting days for a part to come in ... my camera glass had cracked on my camera cover for an LG G6 ... no one else had it and these guys did 🌞

De
Review №91

I had a great experience with Device Pro today. The man who helped me was very knowledgeable and helpful and spent a lot of time with me to make sure I knew the status of my phone. Instead of simply selling me a solution to my problem he explained what was wrong without applying pressure to spend money. I would highly recommend them!

Hu
Review №92

Replaced my Nexus 5X screen very quickly for a reasonable price. I would use their service again... Hopefully I can just not drop my phone again though!

Ta
Review №93

Thanks for helping me out with my cell phone issues. Matthew is always a big help.

Da
Review №94

Thanks for helping me out with my iPhone 7 upgrade. You guys always do great work.

Ja
Review №95

Very fast turnaround, soldered it on the spot and had a strong knowledge base. Professional, polite and courteous.

Mi
Review №96

Very quick, professional, and excellent customer service!

Li
Review №97

Matthew was able to quickly diagnose my iphone 7Plus issues with an unresponsive screen. He explained what caused it and why it wouldnt be something he could repair and warranty. He offered suggestions to work with the seller I bought it from on Swappa. Im grateful for the swift, honest, and helpful service!

ti
Review №98

These guys are outstanding! They were so much help and super friendly. I would highly recommend Device Pro!!

Na
Review №99

Needed a solder for my wife BMW iDrive control knob. Brought it over to these guys and they had it fixed within 20mins, no joke. I greatly appreciate their help. Very professional, very good prices, we will be back!

Da
Review №100

Matt did a super super job 4 me! Highly recommend these guys!

Information
28 Photos
100 Comments
4.8 Rating
  • Address:12116 S Strang Line Rd, Olathe, KS 66062, United States
  • Site:http://deviceproskc.com/
  • Phone:+1 913-228-3500
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–3PM
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