Jose was great went above and beyond getting my service set up. Everyone at that store showed amazing customer service. Thank you
I waited an hour and watched and noticed Hispanic people get prefferable assistints first! Really quite upsetting. I watched Hispanic people that showed up got immediate attention as I was before them thought it was first come first served.
Always have had nothing but good service.
Write a letter itll be faster than T-Mobile service
The worst tmobile spot ive ever been to
The team is very knowledgeable and helped me with what I wanted. Thanks
Aaron and his staff are superb!!!! They are always busy but no worries they get you in and out in no time. They always help me understand why I may need or want something else too! I dont even have to tell them my name they say welcome to t mobile Tom what you in for today?
Great experience, very nice people and the manager was great!!
They helped to try to fix my phone but couldnt so they give me a more updated phone for $5.00!!!
People who work at this location are very nice and very helpful. They have a vast knowledge of the cell phone industry.
Best TMobile store in OKC South!
To be honest,They were dismissive and disrespectful,I needed the wifi for a sec to activate my money card,She insisted she had to do the wifi...?4min later approx,she hands me my phone,And I go thru the process,And when they sent my approval code to my phone it was being inercepted!I resend and resent only to be ultimately shot down,The young lady (TMobile) associate said Well your not gonna get a message with no serviceI was on Mobile wifi!!!
Friendly & Helpful. English & Spanish. Very good at helping people to get new phones on T-Mobile monthly pay plans.They are Super Busy when everyone comes in on the same day, to pay in person. This is not a billing department. This is not phone repair. No used phones here. New Phones, only. New Accessories, Good Service.
Gret stafff!! helped me with my tabet and phone.
Not one employee went out of their way to assist me in the most simple request.Probably going back to verizon
Very helpful. Highly recommend. Gracias 👍
Sarai, did an excellent job!
Awsome staff
Awesome service! Manager Phillip is amazing and will help you any way he can. Would recommend to anyone! Wait can sometimes be long but well worth it.
Very helpful . Very professional
Very good service
Fastest and friendliest service Ive ever had. Its an awesome sales team! Hugo is the best one there! I recommend him.
Every time l go to get a problem solved on my phone it seems to be that by the time l get home and check it out it not really solved at all. One time they transferred all my pictures from GALLERY TO PHOTOS..... NOW THEY WILL NOT GO BACK INTO GALLERY.It is a real MESS. When l first bought my phone l had problems and went back the second day and they would not exchange the PHONE.... said some phones just have a keyboard that STICKS..... no WAY...... not happy with T-MOBILE.
Super helpful guys. Nice and friendly place. Thank you!
Very nice staff was asissted immediatly staff was very friendly.
Dont recommend tmobile at all there customer service sucks the connections are horrible and refunds take forever
Amazing Staff Loved my visit!!!! Tech Savy Employees and Great Sales Men!
Alex he was a very nice person and service I mean
Very friendly and they speak Spanish and helpful to all my questions I had and wonderful with the help and knowledge they have
Signed up for 3-week trial. They said if I cancelled before the fees will be waved. Cancelled in 2-weeks. Got a bill of $75 for those 2-weeks of service and another bill of $50 for cancellation. They still proceeded to tell me I misunderstood when I clearly made him repeat the fees will be waved more than once. Horrible experience.
Loved it!! Alex is the most knowledgeable person on phones that I have ever seen!! Customer Service is Paramont here!!!
Was told by switching to a new plan I would have a cheaper monthly rate an everything I currently had would stay the same . Not true Bill went up almost $50 an my data wasnt working had to call tmobile help line 3x to finally get it fixed an put back to my original plan, idk if there is a qouta each store needs for new plans but I did not like what was offered an being lied to.
Worse experience ever the guys there were so rude and basically told me to shut up. They dont know how to explain themselves. One of them didnt even know the customer service.
I went to just pay my bill and thats it and sat there for 45 minutes waiting while other people were getting their phones fixed or going over service plans it was ridiculous they should take care of their customers thats going to be quick about it first then take care of the others
I like the people that work...they are so very nice...
Great service for such a small location, gave us a great deal!
Fast and friendly service, customers are greeted as you walk in.
This store is the best store in OKC. The reps are cool
The assistant manager, tall chunky guy stole my money I gave him too much which was my fault but he didnt give me the right change wont be going back to that store and will change companies because its been nothing but struggle with tmobile.
Nice people, if not experts. Got what I needed taken care of, and they were apologetic for the problems making that happen.
Knowledgable friendl staff
Was of no help to me at all... Buy insurance so you cant get your phone fixed
Thanks for all your help!
You pay insurance for a cheap phone and they want to charge you $50.00 on a $100.00 phone and jump on demand is not worth it
They get you in and out quickly
Worst place ever!! You wait for a long time all they care about is taking people who walk in to buy a phone! Instead of taking people who want to just pay thier phone bill!! This T- mobile store location is the worst I have ever been to!!!!
Very professional and very helpful
Nice phones and great help
Bad customer service, dont even waist your time
Good customer service
Horrible customer service! No one said anything when I walked in and when I asked if they have a pamphlet of their plans they told me to watch the screen display... And it was all in Spanish!
People are friendly not out the way helpful
Very helpful
Awesome group of employees
It is an awful place to visit the service sucks
Very friendly
Great
Great service!!!
Mexicans take priority
No good
Very bad service, the manager himself did not want to help that it could not be changed, he wanted to cancel it and said that he had to do it in the store where I bought it and where I bought it, they told me that it can be canceled anywhere if they do not want to work because they are there, I would like to know for something about it is in the trend of the 44 total disappointment
Excellent treats and if that were not enough they speak to you in your language
I like your service
My good store
The attention is very bad, I am truly 😞disappointed
I really liked the deal! The representative Daniel assisted me very well and I have gone to other branches of t-mobile and I did not like the treatment but Daniel assisted me well and helped me with the transfer of the cell phones more apart if I have any questions he definitely helps me I recommend this tmobile, and daniel is a friendly representative and all the other representatives are cool! I will return alone to this branch from now on. THANK YOU VERY MUCH DANIEL! ❤️
Excellent place to buy cell phones, the prices and the treatment of the staff are very professional, good parking.
Good service, sometimes there are many people but the lost time is compensated with the knowledge of those who attend.
Very good
Excellent service
Excellent service!
The organization and service is very good
The best place always serve the best especially Sarai
Love it
Nice
Many bad sign Im disappointed