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Twister Wireless
4548 NW 23rd St, Oklahoma City, OK 73127, United States
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Twister Wireless
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Pr
Review №1

I used to be a regular customer at twister wireless but I realised they voluntatily sell phones with issues to their customers. I once bought an iphone 11 here, soon as i got home with the phone, i realise the phone doesnt charge, i took it back the next day so they cam give me another phone, they said all sales are final. They however proposed to fix the batery issue. So they fixed it and have me back the phone. I immediately saw an iphone notification saying this phone has a genuine battery issue even after they had just fixed it. They said oh dont worry about it it is just apple sending notification cuz the apple device has been opened, but the notificatiom will go after a couple of days. I used that phone for 2 months and that apple notification was still there, the phone will get extremely warm each time i charge the phone and finally someday the phone just stopped charging again. Samething it did when i first bought the phone. Now the phone is just sitting there. This was in June 2021.I let that go, I said ok maybe I wasnt lucky with that phone, I will still buy another phone from twister. So I went to buy a samsung galaxy s21 a week ago. And immediately as i get into my car, I charge the phone, the phone starts warming up really fast, Same problem I had with the iphone 11. I said these guys got to be kidding me, I made a scene over there that same day, just for a guy to tell me uh your phone still has samsung warranty so if u call this store they will get it fixed for u I called the store right infront of them and the store told me I need to call samsung first.So guys these people dont give a damn about their customers. They know very well that they are selling problematic phones to their customers but they dont care, they just wanna take your money, the rest they dont care.I would not recommend this store to anyone. Very unprofessional customer servicr

Je
Review №2

They only acted like they wanted to help me when my boyfriend came into the business. He is from another country. I gathered from my visit that they cater to the international crowd. Which is good. They speak many different languages here. Not trying to be a xenophobia convert but they did not make me feel very welcome there. Something shady...hard to put my finger on exactly.

Jo
Review №3

Was a wonderful visit. Everyone was so nice and friendly. Jamel took his time to personally talk to me and sale rep Farid was great working with

Co
Review №4

I would not recommend this place to no one !! I been supporting this place for years and they always seem to damage my pnones. My previous xperience was horrible i brought my iphone 8plus to get my screen repaired and they told me it would take a day due to them having other phones in head of mines so the next day i call to see if its ready and they say another 1hr so when i arrived at the store i still had to wait 30mins just for them to JUST START FIXING IT . WHICH THEY RUSHED BC ONCE I GOT HOME AND STARTED TO CALL PLP I NOTICED NOBODY COULDNT HEAR ME DUE TO MY SPEAKER BEING BROKE AND SO I STARTED TO CHECK EVERYTHING AND MY Camera and volume button No longers work so i called to ask if i could get a refund but first i expained the problems and they told me they could only TRY to fix it if i bring it in i dont understand why i couldnt get a refuned or a new phone because i did buy the phone from them a year ago so i would think since they damaged my phone that was completely fine besides the crack screen they should want to replace it.

Bo
Review №5

Best place in okc to get your phone fixed..these guys know what they are doing and the pricing is great. Also they have a wonderful crew that are always smiling and ready to help u with all your needs.. I highly recommend this place.

Ca
Review №6

Don’t buy iPhones from this place I spent over 300 for a iPhone 7 Plus that gets burning hot and needs the battery serviced which makes multiple things malfunction. I’m constantly turning my phone off and back in so my internet will work and no it’s not my carrier I done spent hrs at the art store so Make sure you go to setting and check battery service status before you buy from them but I wouldn’t.

Ka
Review №7

So grateful for the fast and knowledgeable service!!!Saved the day for me.Kay Franklin Moore

Cl
Review №8

This is the best cell phone store in the USA. Ive been going here for years. I live in Kentucky but I drive truck from coast to coast. When I need a phone or repair I wait till I can get here.

Qu
Review №9

I been buying phones from them a long time. Their phones are really good. If you have any problems they will fix it. I recommend them to people and tell them to go here and they do. And love them as well.

Gr
Review №10

Its good but the data took 5+ hours and had a 23 dollar fee

Cy
Review №11

Great selection of phone cases, They also do cellphone repair at a great price Amazing!! Also did i mention the great Deals on new or used cellphones unlocked an ready to be used.And amazing customer service and great people work there an always able to help you or either direct you to where someone can help you ..Great Place $ cellphone needs an accessories and also tablet IPads An other cellphone add-ons charges pop sticks SD cards wireless going stands unlocked devices at affordable an reasonable prices.... So much to love at TWISTER WIRELESS....

Ke
Review №12

As far as phones go Im pretty happy wit the one I got from twister, but it would be nice if I could call twister wireless with out getting a fax machine on the other end

Jo
Review №13

Don’t buy iPhones from here bought this one barley dropes it screen didn’t want to touch no more opened it and it was missing a part and screws from the metal plate

Da
Review №14

Went there to buy a phone they had priced at 199.00 on the internet when I got there they told me ot was 239.00 I showed them the price they had it at on they internet they didnt care and said it was 239.00 false advertising

We
Review №15

Iven was the rep that helped me. I was going in to return a phone because the data on my old phone didn’t transfer but it turns out all sales are FINAL SALES. But he was very professional and helped me transfer my data solved the problem. This store is a good stop if you need something for emergency. Prices are still better online though. See Iven if you need quality customer service.

Ja
Review №16

This place is ripping people off left and right....just bad. wont go there ever agian. i found a place to fix my samsung a20 for 80 dollars there over there charging people 125 dollars.... good day

Sh
Review №17

Great customer service. Good prices, quick service turnaround.

d
Review №18

No s10 case or anything for an s10,then they told me to go to other location on nw 39 and couldnt find it, so this place is a waste of your time

Ca
Review №19

I had an odd experience outside of this store. I needed help and I went in and spoke to the owner. His name is Jamil. Ive never done business with this store, however, if the owner went above and beyond for something that would, in no way benefit him...I can only imagine what he does for his customers. Pure compassion! I thank you

Vi
Review №20

The staff were friendly and helpful. Their prices are competitive. I may shop there again.

Ma
Review №21

The staff is so knowledgeable of services, stock inventory and payment methods. They are always staffed well, they take care of you immediately and smoothly. Awesome location!

do
Review №22

Ive been going here for years for my screen protectors. I would give a 5 star but they never have a box for my a 21.

Ju
Review №23

A wide selection of phone cases is all I have to say.

Jo
Review №24

Bought two s9+ phones and they both work great. Prices are reasonable.

Sa
Review №25

I bought an ultra s20 from them and then went on vacation. I purchased a screen protector and case as well. I love my new phone but they put wrong size screen protector on my phone. When I explained that I just returned from vacation and the screen protector was not the right size they said it wasnt their problem. And I would have to purchase another! What a scam!!!!

Ke
Review №26

Some of the prices are a good deal and some where high. None of phone came with a charger and the charger shown to use wasnt even a brand name charger at $20 bucks.

Bl
Review №27

At first I was pleased with this place but now I’m not so more. I bought a iPhone6s plus and two cases. One case fell apart and they wouldn’t exchange it. It was for my daughter’s bday.I spent a lot of money with them. I will not be back.

An
Review №28

I purchaced a pretty expensive Samsung phone from them and i could not get it to work with my network without paying twice my monthly amount. The issue was on my end and not twisters fault at all, But i brought the phone back the next day and after 2 hours of them trying to get it to work and 30 min of being avoided i was told they do not accept returns no matter the case or scenario. I thought buying from a local buissness wouldve let me avoid all of the issues of being stuck with a phone that i cant use but i guess i was wrong.

Ch
Review №29

Great prices!!

Sh
Review №30

Always great prices and service.

Ju
Review №31

Great place to purchase and unlocked cell phone

RO
Review №32

Great service and their prices are below other retailers!

jo
Review №33

Young male very smart fixed my. Charging port issue instead of trynna charge me 75 bucks like other places for replacing it.... honest kid need more people like that💯🙌 #sorryforgot ur namw

Jo
Review №34

Great prices and friendly customer service

Pa
Review №35

Yearning to be at any other phone store. Love Mexicans tho. Rude staff

R
Review №36

Most non-professional manager I have ever seen. The guy with navy blue suit on Saturday July 18th at about 6:40 pm. Saw us that we were COVID-19 protected, and started making sarcastic comments about us. When he grabbed my phone to check it, he started blowing his nose on it, and did it several times. Will never go to this store again and wont ever recommend nobody to visit them ever. If I had to give then less than 0 stars I would do it.

Ch
Review №37

🔴 STOP!!! DO NOT GO HERE!!!.This place is HORRIBLE!!! They sold me A messed up phone, then they did not honor their policy. They kept my phone and did not give me a refund. Can someone help?

Na
Review №38

I got a much better deal than I was hoping for and updated my S5 to an S9 phone. No problems at all. Works with my service provider; Verizon just gave me a new chip for free, and I was done after using Samsung Smart Switch App.

Kr
Review №39

Totally loved this place! I had to replace my Note 9 and these guys were so helpful and honestly the best price and great service!

Jo
Review №40

Great price and even better customer service!

Sh
Review №41

Very friendly, professional and helpful service. 48 hour waranty on phones. Great selection of phones. Most are unlocked, make sure to ask. Very helpful with resolving issues. I love my new phone.

Br
Review №42

I do not live in Oklahoma. My iPhone 6 Plus battery died. I searched for Cell phone repair shop on google and found them. I was so happy with the technician. He get me going in 15 minutes with a very affordable price. Thank You guys!

Ap
Review №43

Sold me a phone that doesnt keep signal, wont down load anything. Said they would refund and I called and they told me no refunds. I do not recommend.

Al
Review №44

Best place that i have seen in okc . They have all the new phones that no body have in the state, and there repair department is fast as lambhorgini .

Pe
Review №45

Great costumer service, really friendly staff willing to help and solve any problems. Affordable prices. My favorite mobile store in the area. I highly recommend this store

NO
Review №46

Very good customer service and best prices around! Super friendly and helpful

Aa
Review №47

The customer service was friendly and they had what I was looking for for my phone. I would go there again for my phone needs. Also I would recommend them to my family and friends.

Lu
Review №48

Quick easy

Mu
Review №49

I always have good experiences at Twister Wireless. Everyone is generally very knowledgeable at the store in 4548 NW 23rd St, Oklahoma City. I really wouldnt choose another cellular company. Ive always been with Twister Wireless ever since I got my first cell phone.

Ke
Review №50

The people are so nice there

Ca
Review №51

Bought 2 phones from them they are super nice and professional!! Phones cool and decently priced !!!

Th
Review №52

Walked in the service was terrible also tried getting my screen replaced by them took 2 days and they still didnt get it right tried blaming it on me cause the screen didnt fit right and the screen was so cheap it broke the next day I paged 165 to get my screen replaced for it to be broke the next day and they wont do anything to fix it this place is wacc I will never go back I will never recommend anyone I really should have liste ed to my friends when they told me not to go there place really is a scam u see the cars they drive there???

My
Review №53

Pretty good prices. Huge selection for old and new phones. Organziation of the store was my favorite part. Takes a min to be greeted and ask if you need assistance. Otherwise, customer service was kind and quick to assist when they get to you.

Mi
Review №54

Love this place, they have the best prices for phone cases and memory cards, and a lot more. I have only bought the phone cases, memory cards, head phones, screen protectors, and the pen things you use for phones. But they have a lot more than just that. Ive had the same phone case, for 2 years, from here, and it still looks like new. And I have bought cases and things for my family and friends, from here, and they love them. They are cheap on there prices, but not on quality. At least from what I have purchased.

Ju
Review №55

My husband and me came to the store to buy an unlock phone. Our budget was for iPhone 7. But we got such a seek deal that finally ended up buying a iPhone 7 Plus 128GB for $379. We wanted a Black color phone and we got it.We recommend you guys to all my friends and families.

Ga
Review №56

Good prices, good customer service.

Sa
Review №57

I think twister wireless is the largest phone store in Oklaholma city. I feel proud of them. because of their quality phone and better customer services

Di
Review №58

Twister wireless and there affiliates are a joke. Bought a phone and had to take it back the next day with it still in warranty and they didnt want to abide by the warranty. All they care about is making the dollar. They will sell you phones all day long decently priced. But they wont be worth anything waste of time and money is all it will be worth.

Ty
Review №59

Lower prices for used phones. Large variety of phone cases. Great customer service. Just remember, the phones are used. So far so good. I would come back

Ze
Review №60

I get all my daughter I phones from there, great prices and if screen damage they fix it right there as well love this place.

Lo
Review №61

Lots of phone accessories. Hard to choose. Employees are great, they let you look and take your time in choosing the right product.

Gl
Review №62

The location was easy to find. Store Clark helped me to get my phone financed. Awesome people. Thanks twister wireless. You guys rock.

Yv
Review №63

Great place to buy a variety of used unlocked phones at a decent price. I have bought 2 of my phones there, no problems. Thanks for offering a great service!

Ca
Review №64

Always has a good answer thanks a lot

ch
Review №65

Didnt have what I needed not could they order it for me

Be
Review №66

Its hard to find prices anywhere else as low as Twister Wireless. My family has purchased 3 phones from here. All the employees are very helpful and knowledgeable.

Zi
Review №67

I need phone, phone is good, everything is good. everything is good including beautiful store, experienced stuff, better service, skilled customer care, excellent condition phone. wow really excellent twister wireless, you can visit to their store.

As
Review №68

It is a ten Star place I love it very much. They applied my screen protector and put my case on they are so great

Ka
Review №69

Friendly and helpful service. I purchased 2 LG phones. They were very accommodating in helping with set up and looking over the phones making sure they worked perfectly. Phones were in nice shape. They carry alot if AT&T phones but can be used any carrier. Variety in selections of phones. I would buy again.

am
Review №70

I didnt feel like re-typing this out so heres a screen shot photo of the text I tried messaging you guys as well.

Em
Review №71

Got a iphone 6+ didnt notice a blemish in the screen. Changed it with no problem. The customer service was superb and very knowledgeable in phones GOOD WORK TWISTER WIRELESS

Be
Review №72

They have bilingual service (Spanish).Im happy to see that this place has been growing since last time I was there, they are always nice and helpful, they really know what theyre doing.

Bu
Review №73

All around best prices, great selection, very friendly and most importantly, they are honest with you! Hard to find these qualities anywhere these days. I want go anywhere elsefor any of my phone needs hands down.Me and my family found our one and only phone store.

le
Review №74

Not a very good selection

Je
Review №75

Not really that good of deals. Better off buying online and use pay pal so your protected against fraud or dishonest people.

Wi
Review №76

Twister wireless is The best phone store near me. so, I bought 3 phone (iPhone8+, Samsung Galaxy s8+, and Samsung Note-9) for my family members. we are really happy for excellent condition phone and superb quality services.

Ap
Review №77

Got a phone and a phone case from here it only got three stars because the lady who helped us didnt seem like she wanted to help me and my husband that and the phones didnt come with a charger no biggie just wish I would have known before going. the phone I got works great and looks good would recommend just hopefully the staff are having a better day

ro
Review №78

BEWARE!! BEWARE!!! BEWARE!!!I would NOT recommend buying a unlocked phone from Twister Wireless. Ads consistently pop up. Google pops on out of no where. The phone will start playing stuff when it is sitting on a table not being used. Almost all used phones here at Twister has old batteries so you will be going back to buy a battery. They are nice but VERY MISLEADING!!

Jo
Review №79

Loved their service. Very affordable price on iPhone 7 Plus. I recommend them for you all your cellphone requirements.#peaceout

Tr
Review №80

The people are usually always nice. They usually have what I go in there for. But today was a different story. They had absolutely nothing for my Revvl 2 phone. Thats okay though. I bet next time I go in there, theyll have it.

As
Review №81

First phone wouldnt work correctly so exchanged for a different phone that works correctly but has a faint line across the top of the screen. Warranty on the phones are 3 days and they do not allow any exchanges from the moment of purchase. I just got lucky that the first phone I was sold was broken enough to exchange. My impression is that most phones they sell have issues. Wouldnt recommend.

Ro
Review №82

It was good to us. Quick and painless!

Ma
Review №83

I think the best quality phone means phones of Twister wireless phone store in Oklahoma city. Very good Customer service, fair coverage and very good pricing.

jo
Review №84

Great place to get phone and service all at one stop. Good pricing too.

Gr
Review №85

Very nice . Special ordered the glass i needed installed it for me at a great price .. very friendly and great price.. awesome people. I highly recommend this place

Jo
Review №86

The entire staff was fantastic. I would drive out of my way to come to this store specifically. Good team of people.

b
Review №87

Great experience- excellent staff- would definitely recommend!

Jo
Review №88

Galaxy J7 is my first Samsung smartphone and I really satisfied on it. Nice phone & good features with great performance.

De
Review №89

Great place to get a phone. Have been back several times over the years

Ti
Review №90

Very friendly and helpful. Repairs right at estimate and completed on time. Service is quick and to the point.

Je
Review №91

Its a good place to get everything you need for your cell phone including repairs the people in pretty knowledgeable LOL

Vi
Review №92

Gave it just 3 stars because I was expecting more...more inventory mostly...not enough selection... and I think they might have been remodeling or something like that because thats what it mlm looked like

Ro
Review №93

Great place, best prices and friendly service.

lu
Review №94

Providing better support with rapport action.Day by day awareness of mass people increases using of their phone.

Br
Review №95

I paid 700 on a note 10+ that wasnt even paid off and now locked

Ti
Review №96

Great place to purchase a phone, even though they were busy, they had enough employees to help and the lines went fast! I am pleased with the items I purchased.

Mr
Review №97

I bought a iPhone 6 Plus from them. I was very happy but my phone died on the 4th day and later I learned that it was battery. I wish they put a new battery at the first place.

J.
Review №98

Bought and iPhone 6 unlocked. A few months ago no issues until today! Took it in and they replaced the battery at no expense to me!! In and out in under 20 minutes. Much appreciated!

Da
Review №99

Awesome store. I loved the prices and selection. Got me a Note 8 that was Mint $599 unlocked

ro
Review №100

JAMEEL IS THE BEST!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:4548 NW 23rd St, Oklahoma City, OK 73127, United States
  • Site:https://twisterokc.com/
  • Phone:+1 405-604-9777
Categories
  • Cell phone store
  • Cell phone accessory store
  • Mobile phone repair shop
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:9:30AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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