They have always done a quality job and with great communication on when it is done! Always a great experience!
Are they open until 8 it until 7? Door says 8, but store is dark at 7:15. Very spotty hours. Seems like they are scaling back more each month. With these bankers hours during COVID, can it get any worse? The government run postal service is a breath of fresh air by comparison!
Great location! Extremely professional and efficient.
I have been in two times. Once to ship a package, and once to print a canvas. Haleigh helped me both times. She is very sweet and helpful. I will keep going there as long as she is still there. :)
Horrible service with a purely automated call in number for all locations, With no way to speak to a human. The whole reason for attempting contact is due to a lying delivery driver that said they attempted a delivery but none was made. What’s the point in a signature release form if all you do is drive by it if you see it taped on a door? Poorly ran business with lying employees. Never shipping through Fedex again.
Very friendly and fast service! I had to call ahead to ask a question and they were very polite and quick to answer.
They wanted nearly $19 to print 15 pages from their workstations. That’s highway robbery! Moped out of there real quick. (Was at the library, but they closed and needed stuff printed ASAP!
FedEx Office in Ogden is awesome. There staff is super friendly and they get the job done. It is a little pricey but if you are looking for the best quality and quickest service thats what you are paying for. If you dont care to much about the quality of your order then there are plenty of other places that are cheaper. I use them cause I trust them to always get the job done quick and with the best quality. They are always friendly and Ive always been pleased. They also have discounts for students.
According to the website the time I went in was usually not busy and it was dead, three people working and Im told itd be 30 minutes to laminate three pieces. Seriously? They were busy with some things which amounted to standing around and not doing much but chatting. I hung out but have came here other times and get the same story. What is it with not understanding customer service and hello Id be hkad to get on that for you? I guess they felt bad they did it in 15 minutes for me. And way over priced.... ugh!! Hope they read this but even if they do its been thesame dor years
The gentleman, Stanford, was fantastic! I had a lot of Christmas presents that needed to be shipped & he fit them ALL in ONE box with some room to spare! He, also, gave me an awesome rate PLUS coupons! To send a 31lb box (13 presents), the cost of the box, & the guaranteed amount, cost me less than $70! AND he guaranteed it would be there BEFORE Christmas! Very impressed!
Fedex is beyong incapable. Three times now Ive taken the day off work to get an important package and their drivers dont even come to the door. They just mark no one home and make me have to drive across town and get my stuff.
Great place to ship FedEx unless you are shipping hazardous materials such as old batteries. Even though the FedEx website says you can drop them off here I saw them turn down a package from someone trying to send old recyclable batteries and tell him that he will need to drop it off in Roy/Riverdale.
Great place to ship stuff!
Jon the young man whom helped me Saturday at the 36th street shop was great, he was professional yet nice,
Great customer service!
Good quality prints but bad customer service for helping fix extra costs I was not supposed to pay. I was supposed to get my business cards within 48 hours and it took twice as long. I was supposed to get a mounted foam core poster in matte and it came glossy.. whatever. But they charged me $42 instead of the advertised half off price online. Couldnt refund me because I ordered it online.
I am elderly and went in this morning and asked the young guy working if he could help me make a copy. I said I don’t know how to work the machine. He said he wasn’t allow to show me because it was against the company policy. I will never ship anything from FedEx anywhere EVER AGAIN. Rude punks.
Unlike UPS they ARE OPEN during the weekend, they actually care about your package getting delivered on time and safely, and lastly are more professional and safe with other people out there. I wonder why I try to get packages shipped by them instead of UPS and USPS!
At 4pm on a Sunday I found out that I needed a printed and bound report ~300 pages by Monday morning. Everywhere in the city was closed but here. Their website on my phone didnt allow me to select immediate printing. I came in the store and Eddy helped me out like this was no big deal. Really glad they have fast and friendly service. Only problem with the place is the fact they only had one printer for print-and-go, in busy times I believe someone would have to wait for me to finish.Definitely love some services are open in Utah on Sundays.
They were helpful
The staff helped me perform a few difficult but quick tasks. They were professional and listened to my requests and performed the requests without making me repeat myself a bunch of times.
The staff is friendly and nice! The reason for the 2 star rating is FedEx in general has a lack of integrated systems; I setup all of my shipments online with the web tool & my FedEx account, and would like to be able to come here and sign in and print sticker labels for fastest processing... Not an option. They have a self serve station, with a paper printer (you still have to deal with the airbill sleeves) and if thats not working then you have to have them build the shipment in their internal system and they have no way of giving you the 15% discount you get for using the web tool. FedEx is sooo close to being awesome...
Good costumer service. I enjoyed my experience here and will continue to return her for my packaging and office printing needs.
Great service. I had a custom binder job and they were able to make it work without any problems. I even made a mistake and brought my material back and they fixed my mistake for no charge.
Copies, signs, cards, etc etc. Never had any problems. And they call me as soon as anything is done.
Very over-priced for the service and product. I try to NOT go here. They try to charge you for every tiny thing.
Very friendly staff! Helped me with a self serve machine so I was in and out quickly.
Every time I go into the Fed Ex on Harrison in Ogden, Utah I get excellent, cheerful service.
They do a good job of packing and shipping packages
Print and go is one of the best services there is
Didnt have the best experience here. In my opinion they are way overpriced. I had some cards printed. I asked them to print cards on some cardstock and it ended up being over $250. I wish they had told me the price before just printing it... but I guess you could say in part that was my fault for not asking how much it would be to print. Still, if they know the price will be that much, would be nice for a little warning before dropping the bill on me AFTER they had printed everything.They also misprinted on every single page, and wouldnt offer me a discount for it. Their editing programs on their computer didnt open my word document correctly, so there were issues. Once again this was in part my fault, because I should have saved it as a PDF and they did let me see one copy before they printed the rest. I just missed the misprints the first time looking at it... They did offer to reprint the misprinted cards, we just had to go and put them all on one page, then give them that one page to reprint.I had a pretty bad experience here, but if you come prepared, things will work out great for you. The prints looked great and they let me use their cutters to cut the cards.Overall I was dissatisfied with my service because of mistakes I made, I just trusted a little to much in them, and should have questioned more. I wont be using Fedex printing ever again though.My suggestion if you going here to print things is bring your document as a PDF and CHECK the price before you print, they like to charge a lot for printing.
Always friendly and helpful and has everything I need
Easy in and out. Most services are self operated with your credit card which keeps you from having to wait for an employee to help you.
Rate for the price only.Way way way more expensive than anywhere else! 33% more expensive.
Shipped a package through them, used a credit card to pay. 8 months later I get a notice in that mail that it gone to collections, $18.95 had gone to collections. NO CALL, NO CONTACT, nothing indicating that the charge was not processed. Now granted the card that I used was cancelled due to theft, but that was 3 MONTHS after I paid for and shipped the package. IT SHOULD NOT TAKE THAT LONG for them to batch the order and post charges.
Higher rates and longer shipping times than USPS and ups. They just asked me to pay 3 times the USPS rate and it will take 2 days longer to arrive...do yourself a favor and go anywhere else.
Went above and beyond helping me.
This store is more expensive than most and besides management that seems concerned about consumer complaints; I really cannot recommend paying more money for the same or sometimes worse offerings than what can found down the street.
Easy & convenient to ship packages!!
First time with fedex
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