user
Family Dollar
2538 Monroe Blvd, Ogden, UT 84401, United States
Appearance
Family Dollar
Comments
Am
Review №1

We had an issue at check out and the employee was super helpful and patient.

Ka
Review №2

Great place with awesome customer service. Amanda, the assistant manager, was very helpful and knowledgeable about everything in that store.

De
Review №3

Love the crew always willing to help find things. Very friendly and doing a treat job keeping the store clean and organized

rh
Review №4

The two ladies working there were awesome! So friendly and helpful.

AN
Review №5

These guys have fairly good product for there exceptionally low prices. They also treat fellow employees like family

Sk
Review №6

Well I dont like the store its not a dollar for everything

Lo
Review №7

The Family Dollar was and is GREAT! I had a problem with my credit card and they are holding my potential purchases until I can get it ironed out. Helpful, bright staff. Awesome selection. Got the other dollar stores beat by a mile!

Lo
Review №8

Still the best for those on a tight budget. Quality merchandise at reasonable prices. Great buys on every aisle!

Be
Review №9

It’s become a complete mess, organization doesn’t exist, you can barely move between isles yet alone socially distance or find the items they used to carry once upon a time. Most is the staff are either rude or totally disinterested in attending to the needs of shoppers who are unable to locate what they came to the store for in the first place. Also there never seems to be more than 1 associate on the registers while any others are standing around acting like they don’t see the line growing or the frustration of customers and the one on register rising. I know I have not shopped there in about a year unless I had no other option and regretted it the moment I stepped into the store. And customers, stop opening food/drinks/ items consuming/stealing them, leaving the trash from your theft littering the shelves and floors and thinking you’ve done nothing wrong. Theft is theft and increases the cost for those who obey the law. And parents control your litter of disrespectful spoiled over sugared and under stimulated temper tantrum throwing out of control monsters. It’s not my job to watch out for them when I’m not the adult in charge of them. I don’t feel sorry if one gets a nasty look, low chest growl, or should feel a wheel roll over their foot bump their legs or catch a finger or other body parts as they roll around the floors and run like idiots screaming through the store while you look the other way or scream back at them but not correcting their behavior.

Sv
Review №10

Great little convenience store I found plenty of good deals.

Ni
Review №11

So Im old. Old enough to purchase tobacco products but had left my id at home. I attempted to purchase a pack of cigarettes and was denied even though I had purchased there before and was sold by the same cashier. Today the lady in front of me was not even asked for an id.I feel that I should have been treated like a valued customer as I am. My gray hair should have been id enough. But whatever.

no
Review №12

The staff here is always friendly.

ne
Review №13

I only ever shopped here twice, and now I have random charges popping up on my card with no explanation stating that the payments are going to this company.When I called to talk to them about it, the phones went straight to voicemail, when I know for a damn fact, those phones in there are never ringing.I will not be shopping here any more, and, I hope you all won’t either.If you do, use cash so they can’t scam your card.

Gl
Review №14

In and out with a quickness and got everything I needed. Line to checkout was a bit long but there was only one cashier.

St
Review №15

Good place, decent prices, bit messy but thats okay.

Ma
Review №16

I didnt give it 5 stars because it didnt have some of the things I needed that it did sell. The clerks are friendly except one...he is a complete prat. But the merchandise is cheap. Both in price and in quality. I gave it the full 4 stars because if you shop here, you know you are buying temporary items. Their merchandise is not built to last and it is not meant to last. You should know this at the outset. They deliver as promised. So it is a good place to shop keeping that in mind.

Sh
Review №17

I Love Family Dollar. The employees at this location were super friendly and very helpful.

le
Review №18

A little disappointed I couldnt bring my bike inside for safe keeping but I do understand the reasons. Its a normal family dollar. A bit cluttered but if you need something small, they usually have it.

St
Review №19

They are unbelievably great as a store and united team as employees. I get it at 28. We all have had those moments of wodkinf

Ke
Review №20

Friendly cashiers

BJ
Review №21

The employees have always been nice and the store is fairly clean but very cramped. They have a decent selection of food, toiletries, and clothes. Definitely a place to stop if you need something quick.

T.
Review №22

I didnt give it 5 stars because it didnt have some of the things I needed that it did sell. The clerks are friendly except one...he is a complete prat. But the merchandise is cheap. Both in price and in quality. I gave it the full 4 stars because if you shop here, you know you are buying temporary items. Their merchandise is not built to last and it is not meant to last. You should know this at the outset. They deliver as promised. So it is a good place to shop keeping that in mind.

An
Review №23

Stores is always a mess! Looks worse than a kids bedroom

Do
Review №24

Great help, had what I needed

li
Review №25

The out side could be cleaned up a little bit

He
Review №26

I would give no stars if it were an option. The store is always messy, they always have bare shelves and boxes in the aisles. Not enough workers there always seems to be one person taking care of the whole store when I go in there. They need to hire stockers but yet have a post on their FB page about hiring managers makes no sense. If I drove I wouldnt shop here but since I dont drive and its only a few blocks away from where I live somtimes I have no choice. Im sorry they got rid of Rite aid I used to prefer to shop there. I miss Rite Aid. Family Dollar has gone downhill ever since they rearranged it

Ro
Review №27

Some of their cashiers are awesome, shout out to Jessica and Scott. But I have had nothing but problems at this location with the coupon app. Previously the cashier was able to help. This time the cashier had no idea what to do and would not listen when I explained what we did last time. She screwed it up. I didnt have patience this time and cancelled my sale. It was only $50 dollars. I dont blame the clerk but the manager, Shari. I am unsure if I will continue to shop there or not .

Mu
Review №28

I was admittedly in a VERY bad mood from forgetting a 52-character long password and I was out of cigarettes. Regardless of seeing that, the cashier was professional, stood her ground on rules for the store regarding letting me use a lighter temporarily. She seriously deserves a raise or a promotion for dealing with me in an absolutely rotten mood.Good job sweetie! ;)

Ju
Review №29

Your Family dollar on 26th street store need s more than one sticker the store is a mess cant walk down the aisle and cant find mens clothes the store is trashed product on carts

Ni
Review №30

Update: Buyer Beware! this store has innacurate prices listed, and when you tell them the price is marked different they argue to fix it. You have to demand that by law if it says a price they have to uphold it. Even with that, they still give you problems.This store is closing early and at random times. Rarely have items priced accurately. There is no air conditioning and the management in charge of fixing things refuses to do so, as Ive been told by employees. Employees are nice and friendly, helpful, but its small comfort when they arent open at listed times. People are also stealing their carts constantly.

Yv
Review №31

If I could leave 0 starts I would WORST family dollar. Every time I have been in that store it’s gross super dirty and the cosmetic shelves are empty and there is stuff thrown everywhere on the shelves the guy that was there was super rude I waited to ask him something and he seemed bothered and got in his phone and told me to hold on. This store is ridiculous I will never go back to this store again

Ch
Review №32

Theres no air conditioning in the store, its a huge mess it was hard to get through the eisle. No carts because theyre be used in the store for stocking the shelves, and forget trying to get to the shelves. The clerk left a security tag on a pair of leggings, which Im not too mad about since it was 90 degrees In the store. But, I need to go back to that hot mess and have the tag removed that was on a $6 pair of leggings!

T
Review №33

I live only a few blocks away so its convenient but not always reasonable prices. Workers there have always been extremely rude even though I used to go there often. Once I was carrying a small backpack which I carried everywhere especially when walking somewhere.it was my purse. It contained my wallet and other personal items that I had with me always. they told me I couldnt enter the store unless I left it outside or in front of thestore.(right by the front door) and when I asked who would be watching my purse while theyre watching me shop they said again..leave it or you cant come in.well, since I had walked from my home I couldnt really just put it in my car and after that,forget it anyway. I went home and didnt go back. They were basically telling me they thought Id fill my purse with merchandise. If I were Planning ahead for the walk home, I would have brought a bigger bag since theirs arecheap and paper thin.they rip before you can even get out of the parking lot but dont ask for another if you dont want to be treated like a low life for doing so. Maybe theyre bitchy because its a thousand degrees in the there year round but customers have to stand in long lines in the same temperatures and youll never see any of them do anything extra like..smile or tell you have a nice day..even if you say it first. Theyre kind of one of the only stores around and they just dont care. They all seem to hate their jobs.

Ch
Review №34

Went in to buy a mop. And stuff all over the floor one employee. Couldnt walk down hardly any isle. I will not ever go back to that store. So Disgusting

Wi
Review №35

Small stock compared to other dollar stores. Hot inside air conditioning not working. One freezer was down and seemed it had been for awhile. Also dirty inside the store and outside.

Ph
Review №36

The new manager had lost her Customer service skills that she had before becoming Manager. (Not friendly at all) I still shop there every week. Its closest store to walk to from where I live.

Je
Review №37

The staff at this place is a joke, its dirty and the seems to be more interested in flirting and gossiping than attending to customers or better yet cleaning. The cake was frosted when management cannot operate correctly the card pay system, in conclusion the approx 20.00 that was stolen off my card ( by a male cashier) was mysteriously unrecoverable. Hopefully they use it to do a background check on Mr.cashierThanks family Dollar!- Former customer-J.S.

Pe
Review №38

This Family Dollar. A vast improvement!

Ca
Review №39

Store was a mess

Li
Review №40

Horrible service. Manager told me if I didnt like waiting in the long line while she stood there talking to another employee to go shop elsewhere.

Je
Review №41

This family dollar store is the best, i would recomend anybody to go there super low prices on items and best customer service, thats what also keeps us continuing to go back to this spacific location.

So
Review №42

This place, the products, the prices, and the service are all trash. I keep coming back only because its convenient.Update: Somehow worse! They dont even have multiple checkstands any more, and theyve done a huge reorganization (read: storing air fresheners with the cereal, socks with deodorant) so the few times you can get someones attention they dont know what youre talking about.

Za
Review №43

The employees here are very nice. Items are kept in-stock at regular low prices.

ka
Review №44

Its convenient to were i live an has decent prices

Ja
Review №45

Very friendly staff. I love shopping here, the only thing I cant find is the Swiffer wet jet pads, they have the fluid but not the pads, ever.

He
Review №46

The store now is not organized its dirty I have never seen that store like it before I will never go back there again.

Cu
Review №47

I gave them 3 stars because they never have a lot of things in stock and although some people are professional some of them are rude and dont display good customer service. I only shop here because its close to the house.

my
Review №48

Its thee only store in the hood and its pretty hood friendly

Sh
Review №49

Always good sales and coupons are always there for you in the front of the store

So
Review №50

Amazing in a not a damn thing for a dollar store

Sa
Review №51

They SUCKED. The person in charge was gabbing to a friend, meanwhile the line was way backed up. The other worker was busting his butt to get people checked out. I had said something because the line was way backed up and she should have waited to talk to her friend and took care of business. Instead she says some smart assed comment as to well tomorrow the assistant manager will be in, you can voice youre complaint to him. I said, BET... IM CALLING CORPORATE! Stupid girl. DO YOURE JOB!!!

Ep
Review №52

Never crowded and always has what I need at a great value

Ty
Review №53

Always friendly, Great customer service & great prices too.

Da
Review №54

Friendly Staff, Great Prices, and a Good Selection of Products.

Te
Review №55

Close to home but the female workers there are loud and inappropriate. I dont need to hear about your period problems or your religious beliefs.

Sh
Review №56

Cheap extra super cheap and i love it.

AF
Review №57

The coffee is cheap but $3 for a pkg. of oreos $4.for a gallon of milk .

Ca
Review №58

Love it and the prices, very friendly employees

Is
Review №59

Good place to go get dog treats

Ta
Review №60

It is awesome place to shop for quick shop

St
Review №61

Has lots of nonsense items in stock but things I really needed from the female area wasnt stocked.

Fa
Review №62

Aisles are tight and can be difficult to navigate with a wheelchair or service dog. Staff is friendly and will assist

Da
Review №63

The store was filthy. There 19 people waiting at the checkout, and only one very slow checker. Well, technically there were three, but the other two were too busy gossiping behind the counter.I left without buying anything.

Sy
Review №64

Nice priced and it is well organized.

Ch
Review №65

Fair pricing on most products.

Er
Review №66

The staff is so friendly!

Co
Review №67

Had what I wanted, cheapish, but most things are more than a dollar...

ma
Review №68

Good place and good price.

ad
Review №69

The staff here are rude and disgusting. On numerous occassions I have witnessed them talk to customers like garbage. They stand there and gossip when they clearly see there is one cashier and a line of people. This store needs a lot of help

La
Review №70

I love family dollar...

Da
Review №71

Everything here is wayyy too overpriced!

Sa
Review №72

Employees seem very moody... No matter when u go there.

Ha
Review №73

Didnt find what I needed have to go to another one later

Ze
Review №74

Good for when you are in a hurry.

Ri
Review №75

Kinda messy and credit card swiper fell off the stand

li
Review №76

Its friendly and nice

jo
Review №77

Very dirty

Br
Review №78

Name is deceiving. Not a dollar store.

An
Review №79

My only complaint would be that they just so happened to be putting away stock and some aisles were conplerely impassable for me and my 2 babies who were in their double stroller

Ni
Review №80

Good selection.

Be
Review №81

They have really expanded the inventory while keeping prices low.

Ty
Review №82

Love to shop here

Re
Review №83

Clean well organized

De
Review №84

They have the things you need

Ry
Review №85

About the worst customer service

An
Review №86

Had the antiquated cord i was looking for.

Je
Review №87

Unwilling to listen to customers

Te
Review №88

Convience

Ga
Review №89

No!!!

Mi
Review №90

Nice people

Ro
Review №91

Is friendly place

Sh
Review №92

Love this

Le
Review №93

Prices👍

Ot
Review №94

Good things

Ma
Review №95

Because it has cheap things

Information
5 Photos
95 Comments
3.6 Rating
  • Address:2538 Monroe Blvd, Ogden, UT 84401, United States
  • Site:https://familydollar.com/locations/ut/ogden/25136/
  • Phone:+1 801-622-8648
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–8PM
  • Sunday:8AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations
  • Gen X Clothing123 N Harrisville Rd, Ogden, UT 84404, United States
  • Pro Image Sports3651 Wall Ave #1218, Ogden, UT 84405, United States
  • Family Dollar3531 Harrison Blvd S, Ogden, UT 84403, United States
  • Ca
    Carey Co1700 W 4800 S #998, Ogden, UT 84405, United States
  • Hard Jewelry204 25th St #300, Ogden, UT 84401, United States
  • Hyperthreads1418 Wall Ave, Ogden, UT 84404, United States
  • UT Kilts4903 W 2200 S, Ogden, UT 84401, United States