This Les Schwab is amazing. Customer service outstanding, friendly. And the best price in town! Thanks for making my tire service outstanding!
I highly recommend this center. I needed a patch in my flat tire while traveling through Oak Harbor and everyone (and I mean everyone) was fast, friendly and efficient. I was in and out far faster than I had hoped and back on the road. Not knowing the area at all, choosing Les Schwab Tire Center was a blessing! Thank you, Les Schwab Tire Center Team!
THANK YOU for fixing the tire for us!!!Girlfriend and I are on the way to the North Cascade NP when the dashboard warning says Low Tire Pressure. By another kind and honest mechanic reference we came to this shop. After a (free) check up indicating front passenger side tire was the problematic, they pulled out a nail and fixed the leak. When it’s time to pay, we were told the work is complementary! We were speechless, totally! And they are so nice and honest and refuse to take a tip saying that’s the rule.Kind and honesty make the business go long way! Highly recommend this shop!
Made an appointment to have a new set of tires and 4 wheel alignment. When I picked up my car I was informed that my alignment was still fully in specs, so they did not charge for an alignment. So in a nutshell, my tire job came in ahead of schedule and under budget! Im very happy with the service that I received. Shout out to Sean Carroll, a real pleasure to work with.
Brakes are squeaky so set up a time to stop in and get them looked at. Pretty much nothing they can do about it, but they were honest about my brakes being brand new and that they looked good.
We were on our maiden voyage with our Forest River NoBo travel trailer. The dealer had installed our sway bars so tightly that my husband could not force them on. Our local Les Schwab in Port Townsend, WA has always been very helpful in other situations, so we decided to give the Les Schwab in Oak Harbor, WA a try. Just as we had hoped, two mechanics there were extremely helpful. They had the right tools to readjust our sway bars and where very kind gentlemen. We were not charged anything and we were so appreciative to get control of our truck and trailer again. We will continue to patronize Les Swab for our vehicle needs as we know we can count on them to always help us.
Whether its needing a new battery, new tires or checking the air pressure, the men and women of Les Schwab go out of their way to provide excellent service and products. In 35+ years we have never been disappointed.
Very good. Sharp! They know there stuff.😊
This business is a great supporter of its local military population. I had 2 nails in my trucks tire and they decided to fix my flat for free. I couldnt believe it. This is how you establish a great reputation in a small community. Ill definitely be going back when I make my next tire purchase. Thank you.
Les Schwab is great I went in with a screw in my passenger front tire they fixed quickly and I was on my way in about 20 minutes I highly recommend Les Schwab for tires they are friendly and professional or any other work you might need done
Always helpful and knowledgeable. They seem to put customer safety first.
I had to bring my pickup to Les Schwabs because my battery had died while I was away and would no longer start my engine.I explained my situation to the desk agent and he told me my options were to have them charge the battery or buy a new battery.I chose to have them charge my existing battery. The charging process took a couple hours, but proves to be successful.The best part of this was that there was NO charge!
NOT AN OFFROADERS OR 4- WHEELERS CHOICE.They have a lot of opinions that are cant and wont but not alot of can do
Set appointment to get 1 tire changed and alignment done, they didn’t change the tire and they got annoyed that i wanted it done still and yanked the paperwork back. then had to wait in line another couple hours.wish i could add a photo bc the tire is dry rotted, not in any condition to drive on safely. i live and travel in my van so i need to have the it in good condition before long drives.still cheapest place on the island, but may be worth it to find somewhere else with better communication skills.edit: appreciate fast response from owner. added a star.
Had a slow air leak on my tire for weeks. Spontaneously took it to Les Schwab with no appointment, and despite having a full garage, they had the screw removed and tire repaired in barely over an hour. And to my complete dismay, they didn’t charge me a thing! Very impressed with their customer service all around. Will be back — thank you Kenny, Sean and all the folks at Les Schwab!
I had the best experience with this Les Schwab location! Troy was extremely helpful and he patched my tire and checked the pressures in the other three in less than 20 minutes! They were quick and efficient and I highly recommend if you need any work done!
Tires are great Service not so much was told payments were a certain amount then was told after a month of making that payment that I was behind because it was a partial payment so make sure you have in writing what your payments will be. Like I said tires are great, but will be my last time..
Awesome experience as usual.
Great service. To deal with covid restrictions they have you wait in your vehicle whenever it is possible to do so safely. (Not when they are actually working on the vehicle).
Everyone here is very helpful
You gotta love the les schwab warranty!Great customer care, hot coffee and popcorn!
They are a top notch service provider
These guys ROCK!! Especially Troy! Saved me today and customer service is excellent. Thank you so much for being so nice and understanding. I Love Les Schwab!
Customer service and team spirit behind the counter is huge.
Back in the Spring of 15 my starter was going bad and I was taking a risk holding it off and driving around. One day going to work, my car wouldnt start and I was sad. I had to leave it in front of my apartment complex where I would also risk getting a parking ticket for parking over 1.5 hours. It was there for 3 days. Fortunately, no ticket! In that time, I was looking for a shop that does excellent work with a reasonable and fair price and these guys popped up. Requested an appointment after hours and was emailed back late evening saying that they ordered my part and was in the shop 2 days later. (Could have been next day, but I was carpooling to work) These guys were great, efficient, nice and friendly. They got the work done in about 3 hours and my car has been running like new ever since.The only thing I would say is that while they were swapping out the starter, they spilled some of my coolant and replaced it with a generic coolant. My car takes a specific coolant and I dont like mixing fluids, so that kind of upset me...but since Im easygoing, I let it go.The positives by far outweigh that one negative. I can trust these guys and would return in the future if anything else happens.
Some of the staff here is very knowledgeable, and some arent but try. They do a good job but wait times for more simple things can be very, very long.
Les schwab has the best customer service ever, more than any other place Ive done business with tire wise.. no other place will treat you like that..
Thet seemed reasonable
The free air check and fill was very much appreciated. The staff didnt seem to mind stopping the current project they were working on and helping me out for a quick minute.. this location didnt make me feel like I was an inconvenience as some other locations have in the past
These guys are ALWAYS busy and work super hard.The manager really cares about the quality of his people, and Ive had the best wheel alignment Ive ever had here.Ive bought $2300 worth of tires here, and Ill probably continue to buy more.
Installation of suspension system completed in a timely manner. Professioal technicians explained the details of operations and the warranty of the equipment. I am most pleased.
Had four new tires, mounted and balanced. Quick, courteous and efficient. No place beats Les Schwabs.
Free fix of my flat tire. I can not complain.
The employees are always, always friendly and helpful. I have had lots of work done here, from front-end work to batteries installed and purchased LOTS of tires. Great place.
Im a fan of Les Schwab and get my tires from them. I appreciate the fact that they take care of nails in tires for free (regardless of if its a Les Schwab tire or not). Maybe its not fair to complain in this regard, but it took them an extremely long time to fix my tire that had a nail. They didnt look very busy, but it still took them almost 1.5hrs to fix my tire. Not sure if this is normal for this particular store or not as we were visiting from out of town.
There is no better service anywhere!
Too many good points to list. Just go there to get tires and A+ service.
As always courteous and professional.Appreciate their honesty and integrity.In and out today with 4 new tires in under 30 minutes. Brakes, shocks and suspension checked.Thank You
Great experience
I have obstructive airway, I can’t tolerate a mask. Do les Schwann care? Nope. Tried putting on mask even with supplemental oxygen, had to sit down, so they just serving customers who came in after me.
Fantastic service and folks! Love Les Schwabs commitment to the customer. They even fixed my tire on my hand truck for free. On another occasion, we got stuck in Boise in a snow storm. We went to the local Les Schwab to buy a set of snow tires just to get home. They shipped our newer tires, we bought elsewhere, to Oak Harbor for free! We will ALWAYS be a Les Schwab customer!
Been coming here since the day they opened. Friendly folks. Great service. Good solid advice and they stand by there word. A business with integrity.
Very pleased with the the precautions they were taking due to the covid-19
They put on my new truck tires just before their closing time so wed have them for our camping trip the next day. Then they check brakes, suspension, and more -- then two of the guys even came over and explained my pneumatic airbag suspension system (new truck to me, and new RV; I didnt even know I had airbags!One of the guys sent me a postcard a couple weeks later thanking us for the purchase, and offered answers if we had any.Finally, I just recently got a text reminding my it was time for a tire rotation and pressure check. Yeah, I did Costco once... never again!
They are always so helpful and friendly
Very courteous and quick! I found a leaky valve on one of my tires and had it fixed within 2 hours.
Best shop in town, free flat repairs and they even replaced my new tire which got a side wall cut for free!
I have used Les Schwab for years and I am a loyal customer because of the service. I recently had an issue with my tires. Kenny and Noemi took care of the issue and had me out the door in 45 minutes. I cannot say enough good things about this place. Great people, great service, and great tires. Cant go wrong.
Great customer service and very helpful
Helpful and quick. Good health practices, too.
This place was nothing but kind, corteous, and professional. I scheduled an appointment for four new tires and was given a quote upon arrival the gentleman behind the counter informed me there were better tires for cheaper saving me almost 50 dollars. Then the job was done in under an hour and I was given suggestions, but never felt intimidated to have the maintenance performed there. Awesome awesome awesome. I’d give this location 10 stars if possible.
Thank you for the five star service.
I had a new tire installed about 1 week ago. Started getting Check tire pressure message on car dash. Took car back to have it checked out. Led Schwab got my car in right away & checked it out. They reset the system & I Was good to go.They care for their customers!
Dont go here if you need a tire patched. Theyll refuse to do it and will instead try and sell you 4 tires.
So far great. They went out of their way to bring me back to the campground and are planning on picking me up again tomorrow once the work is done. Too bad the other store didnt fix it right the first time. But the guys at the oak harbor store have So far gone out of their way. Ill find out more tomorrow.Update: They were better than expected. They had my truck fixed first thing in the am and the manager came to the campground to get me so i could get my truck. They more then took care of me!!! Thank you
I’ve brought my trucks here for 15 years for brakes, tires and suspension work. They always stick to their estimates and I can trust that there’s no BS’ing going on. Jobs are always done right.
I walked in 10 min to 6 PM with a slow leak in my tire. I walked out at 6:05 with the tire fixed via a plug. I cant say enough about the great customer service I received tonight. Thank you so much!
Sorry, However, Samantha wasnt a happy counter personnel; the Techs nevertheless, Delivered! At the end, all I can remember is the monotonous tone from counter rep.... Come On Les Scwab... lets do better. Fn I was both tech and Counter Sales in Ballard. I read Less Book and his family is Customer service oriented. Shape up or Ship out, says in the book. Cheers!
Good tires and good service.
Stopped in to get our RV batteries replaced. Always a great experience.Fast, courteous and reasonably priced.
Excellent service as always, Les Schwab has been in our town for decades. Recently my battery died in my car as I was waiting to pick up my prescriptions at the window at a local pharmacy. They came right over to give me a jump and save my day.
What a great service!!! I needed my tires rotated and as I pulled into a parking spot, an employee was already walking out to greet me. He arrived at my truck before I even got out of the door. He was extremely polite and walked me inside, filled out the computer information in seconds, asked for my keys, and got my truck into the shop before I could sit down. The guys here really know what they are doing and have fantastic customer service! +A customer service!
Love this place! Always helpful and courteous
If your looking for great Service & excellent staff come to Les Swab they put air on my tire all the time i stop by
The crew at Les Swab saved my bacon when I woke to a dead battery. Called them up and someone was at my house in 10 minutes. They gave a jump free of charge, followed me to the shop to make sure I got there alright. They got me the right battery on order since not in stock, called me 4 days later and got me running again with no more needing jumps from dead batteries.They also patched my tire after noticing that my tire was low. Didnt charge for the tire repair. I hadnt even noticed it was getting low. The tech told me he noticed it was lower than it should have been checked the tire and found a shard of metal sticking out. They went the extra mile and I really do appreciate it. Very friendly staff looking out for the customers and doing everything to make traveling on the road safer.
Good guys, only Les Schwabs I know thats honest.
Brought my car here today because I thought the brakes went. Turned out to be a much minor issue and they didnt even charge me to fix it! Definitely will be coming back here when I do need brakes/ tires. Thank you Les Schwab for being a shop I can trust.
Firstly, I went in a few weeks ago to get new wheels(rims) put in my car, I was back on the road within about 40 minutes. Secondly, went in today with (what I thought was) a flat tire. They couldnt find anything, however, they went and gave it a second look. They found a small leak that mightve been caused by the new rims, or a pothole I had ran over a few days before. Patched it and got me back on the road, all the meantime it was passed their hours. Very happy with my experiences here!
Always great customer service!! Excellent.
Is actually a good pretty good place and this old boy Mike is probably the most professional and courteous and hard working person there my hands off to you sir highly recommended thank you
Fast and super friendly. They have complimentary popcorn and coffee. I had my tire patched free of charge. Best experience ever!
Very helpful
It was good
Great service will continue to have work done at any Les Schwab.
Great service.
Good service, good prices on things for vehicles, tires are good from here also, my daughter goes here for a lot for her vehicles.
Friendly and very informative they will go above and beyond for each one of their customers!
Friendly service, quality work and fair prices. Plus their variety of locations make warranty work convenient even while traveling.
Awesome job stuck to quote and finished in less time. Highly recommended
Great experience. Moved across country (3k miles) pulling a 5000lb trailer and wanted to get the tires rotated before I leave for SoCal, just in case there were any wear issues. Went in the early morning which I suggest and they got the truck in within 20 min. Watched the guy rotate the tires and he was very thorough. They drove out the back and it took awhile for them to pull up front. Turns out they washed the tires and wheels off too. To top it all off they did everything for free and hoped they earned my business for all my tire needs, which they have. $26 for a rotation ended up being free. You get what you pay for and after reading the reviews of other places on the island, this is the only place Ill take my truck.
Good atmosphere. The coffee and the popcorn was yummy... only thing the tv was a little too loud.
I brought our delivery vehicle in for a last minute tire patch hoping theyd still be able to do it 5mins til closing time. Not only did they take it, I was back on the road in less than 15mins! Saved us from being down 2 delivery vehicles for Cinco de Mayo last week.
Only place we buy our tires and batteries vehicles, always get great service.
Great people doing a great job.
No one wants to help, too busy to answer simple questions. Smarmy wise cracking self important self entitled guys who quote the highest price and none other unless pressed. Take your hard earned money down to Precision Tire on Goldie Rd. and get real quotes from real guys.
Was able to service my car even when they were being to close.
Fast friendly service. Did a nice job balancing my tires.
Kenny and the gang at this location always have the customers best intrest at heart. They are truly good people who want to help and do the right thing. Les himself would be proud.
Very Impressed! Leak discovered in tire on route from Vancouver, Canada to Port Townsend. These guys were professional, courteous and went out of their way to help me! Cant thank them enough!!!
The repair tires for free. Great customer service
SHADY!!!! I had my tires rotated and balanced. A day after that amazingly one of my TPMS sensors dies. Ok I understand they have batteries and can die but then the next day another one dies. Absolutely nothing was wrong with them before Les Scwab touched it and theyre happy to replace it at $66 here and $66 there. Sketchy on so many levels.
Love the professional attitude of all the people who work hereThey tell you how it is and dont mess around telling you the truth about your shawdy maintenance...they just take care of the dirty jobs and dont overcharge. I would drive 200 miles out of my way to seek out their services over others.
Very helpful staff Quick Service. Ive always treated me good I would recommend.
Had a small leak in my driver side rear tire. Walmart said it was couldn’t be patched. Quoted me a new tire. Swung by Les Schwab for a second opinion and it was fixed free of charge. I think I know where I will be going from now on. Thank you.
We went in not knowing exactly what we wanted, with Kennys assistance and patience we walked out satisfied with our order and we are looking forward to our trucks modifications.
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