I came in for a same day appointment which is always kind of scary because you never know who or what you’ll get. Val cut my hair and it is literally the most perfect layered haircut. My hair is curly but I also wear it straight a lot and she took time and paid attention to the layers to make sure they will look good with each style. Definitely will be going back and definitely will be requesting Val again. This haircut truelly made my day and I am so grateful. Thankyou. ❤️

Brianna is amazing!!!! She really knows her stuff. She listens and gives you what you what. Go see her 🙂

Good stylists who are regularly trained in latest hair styles. Economical.

My mom loves this place. This is the only salon she will go to. The people are very nice and take care of her while I go get things done.

Did great on my hair

I was referred to Morgan 1st time at a JCPenney salon needed a haircut and highlight. I couldn’t be happier the color is perfect she gave me exactly what I wanted with the haircut, I also had it blowout and styled and told her to go ahead and do it however she wanted because I always could use a new way to style it it looked great! I went to dinner and my friend complemented me on how nice my hair looked. I definitely be a returning customer.Thank you Morgan

I went here frequently and towards to beginning all was well and they always did a great job. However the last year, they have screwed up my hair almost every other time I went in. Wrong colors, my hair looked ORANGE instead of blonde twice. The worst experience was one of the stylists actually had me hold my own foils! 10/10 would NOT recommend

Holly did my pedicure and it was awesome!

Love my experience every time I go here.

The stylist was nice, seemed to know some info about the products she was using and did a good job on my partners hair. Good job on the blow-out

My 8 year old daughter went to get her hair done for her birthday. She has curly hair as she is bi racial. The stylist named Pamela who was booked to do my daughters hair literally walked up to my daughter and said oh no not me and turned around and walked away. No explanation no anything to my daughter and she refused to do my daughters hair because she is biracial my daughter had to wait for an available stylist (which was nice) but my daughter felt terrible and inadequate after words on her birthday. I have always took my children here but never again since I see they have staff that believe its okay to discriminate and are completely unprofessional about it. Terrible experience

I went in to get a cut and full highlight with a picture of exactly what I wanted. First I was paired with Gina. When I asked if my expectation was reasonable considering my hair she said yes. Little did I know she didnt have much color experience. She highlighted my hair about 1/2 down from the root and did about 1 highlight for every 4 she left of my current hair. Even though I asked for an extremely blonde look, and my hair was brown. By the time she was finished I looked like i box died my hair with a highlight cap. It was horrendous. I asked to speak to a manager and a master stylist came over that basically defended Gina the whole time and told me she didnt do anything wrong and everything looked as it should (I wish I had taken a picture), however I was told I could come back again and have Gina fix my hair. I refused but said I would come back with a different sylist. What I thought was most odd is the Manager being a master stylist she didnt offer to fix my hair. Anyway I came back the next day and was paired with Angela. She looked at my hair I told her what happened I showed her the same picture, and she spent a ton of time and effort on my hair and was completely able to achieve the look I expected. She set great expectations for what we may have fallen short on during the appointment, and than vastly overachieved them according to what she explained may happen. She did exactly what I wanted, and my color was perfect. I will absolutely go back to see Angela, and would highly recommend her to anyone that wants a great look, she was nice, and patient the entire time, and did everything she said she could and more. I will definitely go back to see her again my 5 stars are based on her alone. I would never go back to see Gina nor do I understand why someone would be assigned to do that kind of color with limited experience, not impressed with JCPenney for that thought, very impressed with Angela as a stylist.

Lela was my hairstylist. I went from very long hair to very short hair. It was my first time cutting my hair. But my experience there eas awesome. Everyone was friendly and welcoming. I love my style cut anf color. I will be going back

Great place to look for your next best friend

I had the pleasure of working with Nixza, and I cannot begin to express how much I LOVE my hair! I went in there with highlights that I absolutely hated. It was far from what I wanted. I explained to Nixza my situation and showed her a picture of what my hair was supposed to look like & that’s exactly what she did. I walked out of that salon feeling like a million bucks! Totally recommend her to friends, family, & even strangers! I will never go to anybody else again! Thanks Nixza!!

Went for a minimal hair cut, came out with random uneven cuts way above than asked it was such an unfortunate and sad day. My preference for JCP has totally changed due to this, please watch out who does your hair because this place has a stylist who has no idea what she is doing and should not be Messing with no ones hair.

Thanks to Zuhdia my hair is soft,nice,and beautiful!

Love the customer service, the level expert no matter who colors or cuts your hair

A friend of mine referred me to Leala. After several sylist I have become skeptical about allowing them to color my hair, but after a friend insisted I give Leala a try I couldnt be happier with the color and cut of my hair. Leala truly took her time, listened to what I wanted as a client and exceeded my expectations by far. All I can say is that she has my business for life. Leala thank you so much for the great experience and this amazing look! I couldnt be happier!

Been going here for over 15 years but they recently got some young girls at the front desk who need some serious customer service training. They kind of ignore you while muttering what they are supposed to say. I arrived for me cut a couple of minutes early. I had a different stylist that my usual one. The girl at the front desk said Ill go tell her youre here but over 10 minutes later I was still waiting. I went back up to the desk and made sure my appointment was that day, and a more experienced and on-the-ball woman come up to the front desk, and realized that I was not checked in so SHE went back to tell the stylist. I asked the young girl I first spoke to Didnt you say you did that 10 minutes ago? To which she just muttered Umm-hmm without even looking up at me. She never once looked up at me, the entire time I interacted with the front desk. The stylist apologized profusely as no one told her I was there. It was not her fault. They had also spelled my name wrong so this different stylist thought I was a new customer. The stylist also corrected that error of the front desk.You need to get some girls that actually care about customer service and not just standing around waiting for a paycheck.

Zudia is great! Have had many cuts and colors.

Rebecca is amazing.

Love my stylist. Hate JCP policies.

Quick, friendly service

No one there knows how to do eyebrow waxing!! I just had one girl wax off half my eyebrow!!!! Literally a huge bald spot in the middle of my eyebrow!!! 😡😡😡😡