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SEPHORA inside JCPenney
5100 Great Northern Blvd, North Olmsted, OH 44070, United States
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SEPHORA inside JCPenney

Comments
Ta
Review №1

I would say this review is more for their amazing employee Emily than anything. Emily took the time (20-25 minutes) to educate me with skincare products, routine, and brands and answer ALL my questions. She is clearly passionate and knowledgeable about this industry; a very powerful combo.Sephora better be paying you well cause you are amazing and have ‘it’ to start your own services!!! Thank you!

Am
Review №2

Kind of irritating beeps during shopping, but other than that, there was a pretty good selection for it being a satellite, JCPenny store.

Av
Review №3

This location is amazing!! Very clean store with extremely friendly associates. Everyone is so helpful and you can tell they really love their jobs. I definitely will be returning!!

Ni
Review №4

Very friendly and helpful staff!

_A
Review №5

I had a wonderful time ! Staff very helpful ! Great location . Best Sephora I’ve ever been to . Will be returning .

no
Review №6

The employee an older man bald with glasses spoke to me as soon as I walked in and after that its almost like they purposely ignored me I had to request help only to be answered with funny looks. He in turn asked the other employee to help me and she completely ignored my request. So after helping myself around the store for 30 min while I hear them offering help to other customers I asked for a manager and I was told the manager is on vacation of course. Then I asked for any way to reach her and was told they dont give out those numbers. I dont like to play the race card but i dont know if it was that or they didnt feel like working. The fact that I heard them offer assistance to other customers makes me wonder???????

Mi
Review №7

Great friendly faces. Very helpful. I’ll definitely return.

Ji
Review №8

I usually find the staff helpful, sometimes it is messy, but overall I think it is ok . My only complaint is the items they sometimes offer for points .....I think they could do better .

El
Review №9

Really understaffed for a Saturday. Wow.I cant be next in line if you keep helping everyone else new before me. I can only walk around that store so many times. And out of stock of the only thing I actually wanted.

Mi
Review №10

The best Sephora! Michelle and Stephanie are two great makeup artist.

Ji
Review №11

A really bad store. The place is a mess and the staff is absolutely horrible, rude, and unhelpful. In the event of some horrible event taking place at this Sephora, it would be the feel good story at the end of the news.

Ch
Review №12

Not good service

An
Review №13

Very orginized

Ci
Review №14

Very pretty place

Information
85 Photos
14 Comments
3.6 Rating
  • Address:5100 Great Northern Blvd, North Olmsted, OH 44070, United States
  • Site:https://sephora.com/happening/stores/n-olmsted-jcpenney-at-great-northern-mall
  • Phone:+1 440-779-8800
Categories
  • Beauty supply store
  • Cosmetics store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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