The staff is terrible. They never help they’re bitter old ladies who follow you around the store but never ask if you need help. You can tell they’re watching you. I’ve come in multiple times and only got asked once for help my very first time. I asked if they had one extra color tube I was looking for and she didn’t even try to look in the back or see what brand I had to say yes or no.They’re not friendly at all or seem like they want to be there. I asked for help on color and she barely said anything helpful “um yeah. I guess so mhmm” or head nods. Please get better staff I’ll never return to this location ever and I will be calling corporate for the multiple times I’ve gone and received terrible service.

Always disappointed when I come to this Cosmoprof. They never have what I need and the workers are always rude and unhelpful. I asked if they had a product both the ladies working shook their heads without a responses and didn’t offer any help or knowledge when the product would be available.

Very helpful, friendly staff

Perfect place for cosmetic and massage professionals to obtain raw service materials such as hair color, nail lacquer, shears, lotions, and wax beads and much more. Usually has great deals for these professionals no matter which location you choose.

Clean and organized. Employees are helpful and motivated. My daughter loves it here!

For licensed cosmetologists, a full selection of most every need. Prices are fair, staff is friendly and helpful. Im a nurse, but Ive gone there many times with my cosmetologist wife, and were pleased.

I love ❤️ this place great pricing topOf the line products and Denise is awesome great product knowledge!

Im here once a week and the girls are always so nice

Went to the store today around 5:00. The one women was super rude when I asked for help. Told me to look through her cart of hair coloring for the one I was looking for. Didn’t feel like I could ask questions about products. Not welcoming staff. Was disappointed in my visit to North Olmsted cosmo prof.

Great. Didnt have my card and staff looked it up right away, and had what I was looking for

Helpful staff and a vert nice clean and organized store!

Been licensed since 11 and come here often. Great sales especially around Christmas.

I only scored 4 stars because they didn’t return a product for me because they closed the last draw down 5 mins before they closed. But they did hold a product for me that I needed really bad, so I could buy it and I thought that was great experience and the lady was super nice on the phone and in person.

There is one girl in here that has the nastiest attitude. Like if you hate you job why even be there! I will never go to this North Olmsted store EVER AGAIN!

Gave a awesome color class by joico learned a lot will take classes from them again

It was an excellent experience as always!!

Usually have much more products/inventory then most locations . I would have given 5 stars but they are always understaffed and seems like it’s always a long wait when I don’t have the time to stand there for a half hr for a couple products ..

Very knowlegable and eager to help staff!

Great service. Usually have everything I need.

Private for hair dressers with license only

I love this place but .....they are very slow in changing their signs for sale prices are always wrong, or they forgot to take a sale sign down beware when you get to the register.

Wife loves it

Most of the staff is helpful

Great service