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Meineke Car Care Center
5128 Camino Al Norte Suite 100, North Las Vegas, NV 89031, United States
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Meineke Car Care Center

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Jo
Review №1

One of the most professional AND honest auto repair shops I’ve been to in awhile. I appreciate them being helpful to the point you almost feel like it’s their vehicle and not yours! I couldn’t have asked for better communication and customer service. I own 3 vehicles, and this specific location is further than 2 other automotive service shops. I’ll continue to make the drive with no problem because quality work is worth more than a little gas. Thank you all so much!

To
Review №2

Mike the manager is a valuable person to this company excellent and a wonderful attitude great service

Jo
Review №3

My back was acting up and on a Walker! You service manager and mechanics were very accommodating and helpful to make it easier for me! Really appreciate their efforts! Great guys!! Thanks!

Un
Review №4

Was able to get in and out the same day and add mutiple services after i dropoed off the car. I like the flexibility and the prices were less than i was expecting. Overall very satisfied with the service.

Br
Review №5

Manager Mike was great to work with and communicate with...went in for a oil pan gasket replacement and was done faster than expected. With no leaks .....will use again

Ge
Review №6

No communication what’s so ever. Had my car sitting in the lot while they tell me on the phone that it’s going to take awhile instead of being honest. Turned in my car at 9am didn’t recurve it till almost 5 pm. Seems like there staff is only there for check and up sales .”

tr
Review №7

Always great service, great people, great environment. love to service my truck here, they never try to sell you something you dont need ..

Mo
Review №8

Kaden assist me with a diagnostic. He was so professional and patient with all my questions. He made me feel comfortable. He was very knowledgeable and explained all the circumstances that could cause my issue. He reassured me that Meineke would get to the bottom of it and he did! The price was fair in the customer service was Stellar! Thank you so much!

Ti
Review №9

Service was great. The only issue is I had an appointment and there was still a long wait. But I will be back again.

Jo
Review №10

Everyone is very friendly and helpful. I look forward to the next time my car decides to be needy, just so I can see how everyone is doing :)

OC
Review №11

The AC went out after our car purchase. Thankfully we had a warranty. Meineke was able to diagnose the problem and get it repaired quickly. Were so thankfully for their help!

El
Review №12

This is the most amazing team ever. They are so kind and thoughtful and I just cant say enough nice things. I wish they were my local mechanics so I could come to them with any issue.

Mi
Review №13

Hmm I wish I had gotten the same service like all these other comments. unfortunately, I received the exact opposite. Went for a Freon recovery and refill service costed me almost $200. Waited.. got my car back and it was terrible. AC wasnt as cold. Could of done it myself, but Sadly I was short on time and thought maybe ill leave it the Professionals. Mistakes were made..Took a Weekend off, did the whole process myself. Everything checked out and it came out better as it should. Im not sure about any other services they do, however I will never bring it back for an AC service. Goes without say, if you want something done right, you gotta do it yourself

Al
Review №14

Ive been going there for 5 years Mike the manager is polite courteous and does a great job I I follow him from the chop on greag to the shop his at now cause I dont trust to many shop cause they try to get over you not Mike he keeps it real with you

Wi
Review №15

I had an oil change done on Friday the 21st, a recommendation of a brake fluid flush was recommended and spark plugs. I just went to pull a plug and I have no brake fluid resivor cap. I would have ordered a new one, but every place is trying to make me buy a whole master, just to get a cap at 100$ please help!Revised update.I called and spoke to Mike, he was very nice. Did not try to get out of it, accepted responsibility for the company had me come In and resolve the issue.I will be back great place, great people.

Ms
Review №16

The staff was friendly, helpful, and quick! I didn’t feel like I was being ripped off but rather that they took care of what I needed for a fair price...even going above and beyond to ensure the safety of my vehicle. Definitely will be going back and recommending to everyone I know.

Da
Review №17

Meineke was great from when I initially called to ask if they had a battery for my car and install it. They did it quickly and at a great price. I would recommend them anytime. Very professional and great customer service.

Da
Review №18

They were very helpful and did a very good job repairing my engine

Da
Review №19

These guys went above and beyond! We will definitely use them in the future!!!

Ri
Review №20

I called asking if they could install a Magnaflow Cat-Back exhaust on my 2012 4Runner Trail. They said yes bring it in. I went in and received professional service and they were quick about.

G
Review №21

Mike is the manager at the Camino El Norte shop. I have taken my 2009 Jetta to his shop for 2 years...he is the best! No games, no gouging...just reliable information upon which to make informed decisions...I trust his judgement.

Ju
Review №22

Mingle was excellent they gave me an appointment at 8:00 am abs I was out by 8:30 loved it

Ha
Review №23

Mike was so kind and fun to talk too! Got my oil changed and they also helped me fix my trunk which has been broken for months ! I will be coming back to this specific location when I get my next oil change :)

Ch
Review №24

Had issues with Traverse Rear AC not getting cold, brought it in 40min later all fixed 115 outside and we are chilling thanks guys!

L
Review №25

I am a returning customer. I was happy with the service that I received earlier in the year. A Triple A driver brought my car to this location because of great service. I was originally scheduled to have my car serviced with different company but he suggested this location. I agree with that driver and returned for a different car issue. The service technicians were honest about the repairs needed and handled other concerns that needed attention. I was also given a future complimentary oil change. So, I will be returning to this location again. Thanks guys for your hard work and dedication to customer satisfaction.

ky
Review №26

Been here twice and both times were great. Great customer service and they never made me wait too long. I highly recommend.

Br
Review №27

They lied to me and said I needed full synthetic oil for my oil change which is $70 but the oil change I normally get only costs $30. They want you to spend more money here. That’s all that was. These mechanics lie for an extra buck. I found a better mechanic thank God

Ka
Review №28

Great service. Fast and professional.

K.
Review №29

Service was great! The online scheduling doesnt work very well, so they werent tracking my appt, but got me in anyway. Recommend calling to schedule.

Gl
Review №30

I was in and out, no long wait! Customer Service was excellent!

Al
Review №31

Explained recommended repairs and which were urgent/ which could wait. Didnt take advantage of me as a woman who knows nothing about cars. Friendly. Unfortunately cars are expensive but I didnt feel ripped off or pressured to do everything all at once

tr
Review №32

Great honest straight forward employee. Honest work

Jo
Review №33

Friendly service, staff knows fully of what they do. Always come back because i feel at home here.

Je
Review №34

Very thankful, for there great service, called for a prize there where straight out with the information I asked for and they fixed my problem without telling me that wasn’t the problem, they took care off what I asked, thank you so much because the last place where telling it wasn’t the problem when clearly it was the problem, definitely a great place to get your car worked on

Sh
Review №35

The service is always great there mike have amazing customer service and the service was fast both times Ive been there and I will be back for tires

Ka
Review №36

I took my car in for an oil change, I decided to call prior to going in about pricing. From the start of experience they were knowledgeable and friendly. They provided additional information about my vehicle that I wasn’t aware of, and they serviced my vehicle fairly quickly. I just recently purchased my vehicle and it’s my first time having to pay $60+ dollars for an oil change, but the customer service made it absolutely worth it on its own. If I could give them 10 stars I would.

Ni
Review №37

Mike was very accommodating and understanding; swift work and pristine service!!

Ch
Review №38

I used this location due to my car losing power while driving down the road. Mike advised me that they would look at my truck and call me once they find out the problem. Before leaving Mike told me that they go through a finance company that would finance me for the repairs if needed. So I went home applied and was approved for 3000. Mike called and told me he found the problem I told him ok I was approved for 3000 and once I said that he started calling back to back saying this needs to be done that needs to be done and keep in mind I have a 2015 . So basically Meineke scammed me fixed things that didnt need to be fixed to make sure they used all the credit I was financed for and oh the loss of power is still there they didnt fix my problem. My advice is to find someone trustworthy because these people are scammers.

Ke
Review №39

Really good service. they will check evrything and let you know what is only need to fix. very kind and very helpful, its not that pricey.

An
Review №40

Brakes are shaking, asked for an oil change and to check/fix them. Dropped off at 3, said theyd call, didnt- instead sent a vehicle service report saying my shocks were fine. Even in my appointment I set online it said brakes....not shocks. Sat in the waiting room for over 15 mins to pickup. Def wont go back. If they didnt have time that would have been fine, felt like I got put off for laziness since they didnt mention anything time or supplies.

NO
Review №41

Worst place ever don’t come here, came here to get a ac check, they didn’t start on it until 3 hours later while they were calling people saying they had appointments canceling and having other customers come in while I was waiting, as they diagnose my system they told me that they think my compressor was shot and that it will be $1600 and the technician rich told me he toped it off for now, when I entered my vehicle my seats were adjusted and stuff was moved and my ac compressor wasn’t turning on anymore when I had brought it, it was working perfectly fine, the technician told me that he took all the Freon out and hooked the machine up and put a little bit of Freon in to turn on the compressor, later I fixed it myself that cost me $3 and made it ice cold due to bad orifice don’t ever come here they are the worst

Am
Review №42

Super cool guys! Very helpful and honest. Im totally going back for my basic car needs!

no
Review №43

Everytime I have taken my car in to get serviced, the team there is extremely nice .Mike at the desk is very friendly and is very thorough ..my car drives great when I leave there. :). I will always keep going to them

mi
Review №44

Very professional. First time Ive been to this facility. They took care of the diagnostic and towing and gave me a full tune up

Ne
Review №45

I first went to the E Craig site till the manager there just wasn’t welcoming at all. Till I arrived here at the El Camino site, they did an AMAZING job. They made me feel welcomed and took care of me and my car. Highly recommend this place.

Ke
Review №46

Great service. They do a fantastic job with my truck

Ri
Review №47

They took excellent care of me and my car. Awesome Guys😁

K.
Review №48

I went in to this location and the supervisor was extremely polite, funny, professional, and knowledgeable! The service his staff gave was similar to customer service you would expect at a office. By far the top notch!.prices were far. Work seemed solid. Would highly recommend these guys!

Ca
Review №49

Really helpful staff will be back for future repairs

Mi
Review №50

Great service and very Professional staff. Very friendly.

Li
Review №51

Horrible customer service and rude as hell.. Wanted me to pay $75 for diagnostics and they couldnt tell me what was wrong...

Ma
Review №52

Great staff & customer service. Job well done & good price

Ch
Review №53

Kevin and his crew very knowledgeable, efficient and helpful. Kevin was very transparent about the additional repairs and what should be next on our repair list. Made another appointment that day.

Ca
Review №54

Great customer service. Was a great experience. I will be back for additional service on my vehicle.

au
Review №55

I went in hoping for a free oil change because of Veterans Day. It wasn’t free but I got a great discount and even better service. Not only did they do an oil change they changed out my air and cabin filters, my wiper blades that I forgot I said I needed replaced, and got me in and out. Will be going back for all service needs.

Ro
Review №56

Two thumbs up. Always outstanding service. Gabriel and Mike provide detailed information.

Re
Review №57

Mike was very helpful and communicated accordingly Excellent customer service skills and was very informative on the issue of my car. Thank you so much to Mike and the tech service

Th
Review №58

Kept appt, performed required MX, cant ask for more than that. Also Mike (the bossman) seemed knowledgeable, and wasnt pushy about trying to upsell extra or uneeded service, which made the experience much nicer.

Lo
Review №59

Very friendly and helpful

Sh
Review №60

Very professional, and punctual. Staff was great. Last but not least my car is driving amazing. Thank you.

As
Review №61

Fantastic customer service! I won’t go anywhere else. I appreciate the professionalism from this company the staff is incredible. Thank you!

Dy
Review №62

The staff here are very helpful and they went through the inspection process being very concise of what my car needed or not They did not charge me for any unneeded work

ch
Review №63

The place need more workers that no how to work on cars

St
Review №64

Very professional and helpful. All work was fully explained to me and upcoming service work identified. Definately will use this shop again!

Ji
Review №65

I knew I was going to need massive care repairs so I went to Groupon to see if there would be something to take the sting off. I made the appointment online (due to COVID concerns) and noted that I had seen some Groupon savings. When I arrived for my appointment I was greeted professionally, checked in my car and waited for the initial inspection. After a short wait I got the results. Everything I expected and plus some ... also expected. What wasnt expected was the price matching for the service. He told me that the groupon was a good deal, but for inferior products. Not only that, but after about an hour I had a full synopsis of all the major components and that status broken up in the order they should be taken care of ... with images. After all of this I didnt feel as bad paying what I had to pay knowing that I had quality parts, professional service and the assurance that they just wanted to help. I would definite recommend Car Center #2712 to friends and family.

Ro
Review №66

Took my daughters Chrysler in for oil change...very friendly and helpful staff. Even gave me a print out off services needed to keep her car running smoothly...I have had my own cars serviced by other garages and honestly Meineke has more reasonable prices....

Ju
Review №67

Joseph was super supportive of our previous terrible service with a different business. He went way over and above for us to retify the transmission issues we had and made sure our car was better than it should have been when we thought the previous place fixed it. We highly recommend this shop for honest work by people with true integrity! Thank you, Joseph and your staff. We will be back in to see you for our next service.

ri
Review №68

I scheduled an appointment for 7:30 a.m. on September 7th. Mike checked me in and had me out by 8:55 a.m. because they had to get a filter for my vehicle from another location. Friendly service overall on my visit to Meineke.

Ch
Review №69

I went and got a fare estimate and more than a reasonable amount of time by very knowledgeable and helpful staff, top-notch job! I will be getting my vehicle serviced here.... I need my A/C fixed and they can do it!

Da
Review №70

Like that you can schedule service time online. Makes getting in and out quicker when youre just doing oil change. Work is good (see below). Prices are inline with other shops. Dont like that they charge $5 for shop supplies, especially when youre just getting an oil change. Need to put that $5 charge towards seat covers and cleaner for mechanics hands as the last two times Ive had grease on my driver seat and door handle!

Br
Review №71

Always great and professional experience.

Ja
Review №72

Kevin at this location was very nice and professional. My husband and I will definitely recommend this location to friends and family. 🤗

Ir
Review №73

I was happy at first however, had to return my car as raditor was replaced and while driving on freeway it blew. Also told of oil leak which wasnt true it was something else and now I see its leaking!! They did an oil change hiqever never put in the window my next oil change which i understand is a courtesy...took forever with multiole visit to the shop to get a visa card fir the 2100 spent in repairs.

St
Review №74

Professional customer service and car service performed timely as promised. Thank you Meineke staff.

le
Review №75

The staff is friendly and honest. The way they speak about the car problems can make anyone understand like knowledge of a master mechanic and experience at daycares. They are patient and humorous. Lobby is clean and so are the bays. Price is reasonable especially when they always have discounts.

Be
Review №76

I took my truck in they found the problem right away, the Manager Mike didnt even want to charge me i had to force him to take the money, now they are taking care of my Toyota great mecanics and the best Manager or owner Mike ever Thanks to all

Je
Review №77

Very friendly and professional staff. Had my car serviced and done faster than expected. Will be getting my oil changes and other services done with them from now on.

Ja
Review №78

Kevin was very informative and thoughtful, I appreciate the help! And my car is back to running like Josh Jacobs!!

ra
Review №79

With an aging car I frequently recommended this location until this last week. I brought my car in for service due it making a noise when pulling in and out of parking stalls. The estimate state I needed several items in the front steering (no questions there) and the rear struts/shocks needed to be replaced. Knowing the this item was replaced within 20k miles I decided to have a second opinion. I am glad I did! I had the car re-inspected at the shop that performed replacement and an independent shop. Both establishments confirmed the damaged and leaking strut/shock was undamaged and in working order. When I call the Meineke shop to ask about the discrepancies the employee that answered the phone stated I remember the car - I saw it with my own eyes I wouldnt have said it was damaged if it wasnt. I no longer trust this establishment to provide honest estimates on needed repairs and will not return. I had the recommended work completed at or below the estimate of Meineke at a mechanic I have previously used.

Ni
Review №80

The technician was very professional, he identified the problem quickly and made the repair in a short amount of time. He also explained how to follow up with Meineke if any problem arise. Will definitely use Meineke again.

KC
Review №81

Brian at the Meineke on Camino Al Norte was outstanding with his service. He did everything he could to make sure my vehicle was fully serviced and to keep the costs relatively low. His customer service was impressive.

Jo
Review №82

The front outside tie rod was replaced wheel aligned and ac recharged in a timely manner. Was disappointed about leaving the tie rod open and not putting on the grease fitting. They should double check their work before completing the service order.

Al
Review №83

Great work from these guys! Came in to do an oil change and got out of there pretty fast compared to other places. They definitely know what theyre doing!

Ja
Review №84

Great pricing on oil changes. Awesome staff. Fast and efficient. Thats all I can ask for from a shop. And the small wait I did have, I spent it next door eating an awesome breakfast. Ill be coming back here in the future.

G.
Review №85

Came all way across town because they were recommended. Thought I needed an alignment and they explained to me that I didnt. Fixed the problem and wasnt trying to upsale me on unnecessary things. They were also very friendly and fast. Make sure to call and make an appointment if you have a small window of time. Its hard to find honest mechanics and the are very honest. Thanks guys.

Ja
Review №86

I went in with an idea of what I wanted done with my exhaust and talked to Tommy. He took my idea and made it sound better than I could imagined at a better price than everyone else I talked to.Most places would just take your money and leave you high and dry with mediocre results. The guys I interacted with not only made me feel welcome but also comfortable discussing all my options. I recommend this location to any and everyone. Definitely going to be a repeat customer!

Ce
Review №87

Very quick service ...with a smile!!!

Ke
Review №88

I think the representative was honest and attentive. The only problem was a yellow mark on the passenger side of my car. It wasn’t there before my service. It looks as if the tech scraped the pole.

Ky
Review №89

Very good service

Ta
Review №90

I thought I needed new brakes, they said I didn’t. However they talked me into 2 tires and a power steering flush.The flush was fine, I’m sure it was needed. However my tire light won’t shut off. I’ve taken it back to them and even Goodyear, but the tire pressure light won’t shut off.

Ke
Review №91

Stopped here while on vacation for an oil change. Awesome service. The guy who drove the vehicle left a little body odor smell, but what can you expect when its 110° outside

Br
Review №92

There where very courtesy and helpful I well recommend my friends and family got my car on time very good service thank you

Ev
Review №93

I appreciated the recommendation to replace air filters during an oil change and only charging parts not labor. Will come again.

Av
Review №94

I hate having to get repairs on my vehicle. You never know if they are telling you the truth or trying to rip you off.But I did some research and saw that this place had the best reviews. And a lot of people mentioned this guy named Tommy.We met Tommy. And he took great care of us.I felt very comfortable and not taken for a fool at all. I have already told all my family to go see him for any services they need. We got everything we needed done, for much lower then they quoted us at big O. It was so much lower then we expected that we even got our oil changed.Tommy is great and so is everyone else here. I felt like family not just a customer.

Mi
Review №95

I just want to take the time to thank Tommy Salazar for helping me and my father out with my car. I came in knowing little of what is happening to my brakes and Tommy was willing to educate us about what we should do to fix them. I appreciate all your help Tommy! Best man there! Definitely will be coming back to this location!

Ry
Review №96

While my wife and I were passing through Vegas our truck started having serious transmission issues. We called around to several shops and found Robert to be the most helpful so we brought our truck here - good thing we did. Robert and his crew were able to diagnose the issue, find a transmission locally, replace it and get us back on the road in a very timely manner. They went above and beyond by staying hours after closing to get our truck put back together and running so we could get home from our trip in time for work. Robert even stuck to the original price he quoted us before they started the job, even though we know it took more hours than they anticipated.Huge thanks to Robert and his team.

Fr
Review №97

Mike provided great service and advice. I will return for future services. Thank you!

M.
Review №98

It was my vehicles Schedule A service time. On June 4th, they performed Schedule B7 service on another vehicle.

It
Review №99

I have been dealing with Mike the manager for awhile, he was at the Craig location and when I found out he went to another location I followed him, he is honest and explain things in detail so I understand what’s going on, the business is great and everyone is nice and professional. I would not take my car anywhere else.

Ro
Review №100

If you dont know anything about cars. Dont go here. They will overcharge you. Go somewhere else for help.

Information
15 Photos
100 Comments
4.6 Rating
  • Address:5128 Camino Al Norte Suite 100, North Las Vegas, NV 89031, United States
  • Site:https://meineke.com/locations/nv/north-las-vegas-2712/
  • Phone:+1 702-605-5260
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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