I like when Im told a time range on when I need to return to have additioal work done, thank you. I have been satisfied with service.I get frustrated with places that tell me I need to get it done now, or....

Blew a tire hitting a pothole late at night and brought the car in the next morning to get it fixed. Regi was wonderful and very helpful throughout the entire process. He gave me a wonderful quote for the service and later found out that two of my rims were bent and they took the time to fix them as well. The service is phenomenal here so I would definitely recommend them.

Ive used this shop twice now. Both times for two different vehicles, shop isnt afraid to call you and tell you something doesnt need work instead of charging you anyways. Theyre polite, incredibly friendly, perform good work, and have an excellent turn around time. This shop has now become my go to spot in norfolk. Id highly reccomend them to anyone.

Got 4 new Yoko tires on my truck. Had a 9 am appointment, brought it in at 8:30 and they got right to work, took maybe an hour total. Reggie and Eric were great to work with, would absolutely recommend Mr. Tire!

Reggie was an absolute life saver. Kept the shop open late when I ran into tire issues. Support this great business, full of class acts. Soft spot for the military as well. I won’t be going anywhere else.

Mr. Tire are reliable and very fast! Reggie is very friendly and has exemplified what customer service is truly all about. He is knowledgeable about cars and car parts and even gave tips on car care! I will definitely be back for my car service needs.

These people are great, they worked me in for a last minute state inspection with no issues. They were friendly and professional, would highly recommend!

Wow! Some of the best customer service I’ve experienced in this area in a long time! Very honest recommendations and pricing. They even took me home and offered to pick me up when my car was ready. I will be taking my car here from now on!!

My service a Mr. Tire was awesome the service was fast and affordable the men was also great and Nice . Will continue to get my truck service from mr. tire . Thank you !!!

Tire sidewall was slashed due to hitting a rock at high speed. I had bought the road hazard insurance and they replaced the tire for free. No additional hidden charges (its free, but . . . ).

Reggie helped us out putting 4 new tires on our 2007 Jeep Wrangler - super courteous, timely, friendly and professional. We will definitely come back to Mr Tire for all future services

Reggie was so helpful! My new tires were ordered and installed within a day. Very friendly, great customer service!

Outstanding customer service. They were very professional, knowledgeable and very polite. Will most definitely take my business there again. In particular shop manager Johnny was very helpful and genuinely friendly.

Great customer service. Never felt pressured to buy anything. Clearly explained options. Overall very pleased.

Great service and selection of tires! I thought I had a leak in my tire but the pressure was too low (no leak). They checked all my tires and filled them appropriately. I will definitely buy my next set of tires there.

Quick and easy oil change and 2 tires patched. At a great price

Good service .wil come back

Great customer service, and very respectful to ther customer. No long wait time and gives every detail they have along the progression of their work.

Very helpful and easy to work with, great pricing as well!

I took my jeep in for an oil change one day, not only did they get it done in a timely fashion, they also did an inspection of my car for me. They noticed my brakes are garbage and told me if I continued driving my car with the brakes in that condition, it was a safety hazard. (Totally explains why it sounded like I was stepping on cheerios whenever I braked.) I took my car back in to get them fixed. They called me a bit after I had dropped her off and they started rambling on and on about several issues they noticed. I told them to just fix all of it. When I went to pick up my baby, I was tempted to hand over paperwork for them to adopt her, given the fact Im used to auto shops charging insane prices, I didnt think I could afford her anymore. They gave me my total and I was pleasantly surprised at the price. Not only do they do work in a timely manner, they will call you and give you options before they full on send it and youre left at rock bottom. This will forever be my go-to place when my baby is acting up. Never have I ever seen an auto body shop who have all of the best qualities packed into one shop. Thank you to Reggie and the rest of the team for your great work! Keep it up!

Reggie was very helpful. Best Prices in town. He gave me options and recommendations. Definitely coming back. Thank you!

Didnt fix a thing but broke something in the process then charged me $150

I had a great experience at Mr. Tire Auto Service Center! They were able to squeeze me in last minute and were even able to get me in and out in less time than originally anticipated. Would highly recommend their service, great people to work with especially Mr. Reggie!

Really nice and knowledgeable folks there. Professional service, no up-selling or pressure. Id definitely go back.

They were great.

These guys were fast, professional and have hard to beat prices! What more could you want?

The guy at the desk Mr.Reggie was super cool. Helped me out I was in and out. Simple and easy. Thanks Mr.Reggie

Awesome service! Dropped off for a non-appt oil change and was slotted in. Given a courtesy call during the day on pick up. Up front pricing and Reggie is awesome!

Seriously the best tire place in town! I had multiple problems with my vehicle/tires, and I was always provided too not service from the crew. I brought in a tire before closing with an issue, they pulled me right to the back and fixed it in 3 minutes. The staff is phenomenal period.

Reggie has excellent customer service. I couldn’t ask for a better experience. He gave me an excellent price and the overall service was done in a reasonable time. Thank you again and I’ll definitely be back.

If I could give zero stars I would. I showed up for my 8:30am oil change and tire rotation appointment with the confirmation page this morning and was told there was no appointment for me in the system (Also showed the employee my confirmation page). After inquiring why not, I was told that since I made my appointment online their in store system does not link with the online system and sometimes appointments crossover and sometimes they dont. In addition, I was told my confirmation came from the online system and not in store; therefore, they did not know about my appointment or what is happening within that store for the day. Ok, so if you know this have anyone tried fixing the system ( IT, Corporate, etc.). What is the point of having a system like this?Thats like ordering online from Walmart and you show up after receiving a confirmation with information detailing when and where to pickup. Just to be told we dont have your order. Smh. I never had any issues with Tread Quarters in Georgia. I always booked appointments online and they ALWAYS crossed over. The employee only offer was, I can drop my vehicle off and his oil change guy does not come in until 11am. Umm, no thank you. I made an appointment for a reason, I have other things I need to do today.

Associate was very friendly and the place itself was very clean.....took a minute though to change my oil 🛢 🙄

I have been going here for years now. New name better service and cleanliness. Really like the shop make over. Reggie was outstanding with his customer service keeping me informed at every step. Will stay here for my family’s vehicle needs.

They went the extra mile to ensure I was satisfied with my service. Also done same day with no issues.

Great service and very low prices thank you Mr tire for fixing our car okay my car

Reggie was very helpful and very professional! They took good care of the issue with my brakes, great at explaining the issue and I was able to pick my car up promptly the next day.

Great service will always come back.

Been going here for about 4 years. Good guys working there and they pay attention to their products and their customers. I went in yesterday to drop off a tire with a broken belt--my second one since July 2020. Found out from the tech that all of my Yokohama AVID Ascend tires were part of a bad production line and needed to be replaced. He took my car in today and replaced my tires with Cooper tires at no charge. Excellent service here!

Needed work that was gonna cost me outrageous and out of my budget. Went to Mr Tire and spoke to Reggie who was helpful and honest.

Good enough place to get tired checked, oil changed and minor car maintenance done. Crew is friendly and works hard to help each and every customer that comes in for service.

These guys were fantastic! Just came in and they took a look at my cars tire and then didn’t charge anything just to check for a leak.Fantastic!! Highly recommend!!

Absolutely the place to go for tires. Reggie is the man. Im back on the road

I have been to this center twice. The first time was due to an alternator that needed to replaced and the second was due to a screw in my tire, as well as a state inspection. Both times, I was treated very well and, as most of us worry about, I was not nickeled and dimed into spending more money. They told me exactly what was needed to be done and not a bit more.When it came to the alternator, I called and asked for an appointment (drop off time) and the first thing I was asked was to check to see if my belt was still on the car. When I got to the station, the first thing that was done was them taking me out to my car and looking with me.I definitely recommend them for your needed service. They are very courteous and professional

Very professional!! Great at an affordable price!! Highly recommend!

Reggie and his team was very respectful and kind. They kept me informed of all the steps necessary to fix my car.

They have difficulty keeping appointments.

Beware of scam prices for some services. Failed my state inspection here due to third brake light out, thats reasonable. They gave me a quote for $100 to replace the bulb on the spot and pass the inspection. I asked why so expensive and Reggie explained its because it was labor intensive. Went to get a $5 bulb at the auto store and fixed the labor intensive issue in the parking lot under 30 seconds with no tools, plug and play. Went back and passed the reinspect. I understand this is a business but no need to overcharge by a ridiculous amount. Just be aware of labor costs.

This location has always treated us fairly and very open with services needed or performed

I walked in no problem got scene immediately and got a fair deal.

I’m so grateful for Reggie! He provided great service and was fast and friendly. Thank you!

My tire change was quick and the service was great. Ill no doubt be returning.

Awesome staff. Got me in and out extremely fast without compromising quality. Highly recommend.

Great customer service and they were very quick to change my oil the same day!

Good and helpful service

First visit today. No complaints here. Took me in the bays to show me the issues visually. Will return soon. Thanks. Keep it up.

Scheduled an appointment on line for an oil change. When I got there the man asks do you have a question I said no, he asks are you picking up I said no. At that point he says what can I help you with then. I tell him I have an appointment for an oil change, he asks if it was for the car I got out of i said yes, at that point he rudely says no you dont have an appointment with that car, you have hood damage. I said it opens and closes just fine. He says that may be but Im not authorized to work on a car that has damage like that to the hood. Now mind you the damage is not that bad and has no problem passing a safety inspection 2 years now with the same damage. Granted they may not have been authorized to work on it but he didnt not have to be so rude and disrespectful towards me, when I was as polite as I could be on front of my 3 year old.

Excellent customer service and very timely. They called and updated me with everything going on with my car and prices, etc. Will definitely be returning!

Awesome customer service and State Car Inspection done in couple hours!!

Great place to be able to get tires patched and oil changed at a great price.

Friendly, professional, thorough, they do a great job.

Reggie takes care of his customers! Great prices and he is very honest he would save the customer money instead of losing a customer to a competitor. If he cant fix it he will say he cant do it. Will be a forever customer!

I arrived at the 7813 Military Highway Tread Quarters location with no appointment to get my state inspection completed. I was immediately greeted by the Store Manager, Steve Hyman who exceeded my customer service expectations with fast, friendly, and professional service. My inspection was thoroughly completed with extra time spent making recommendations to ensure I get the maximum performance from my vehicle. Absolutely Awesome Experience!

Steven and his crew was the best service I have received. Very polite and understanding as to what my car needed. Broke down what my car needed and worked quickly to get me back on the road. I appreciate the great customer service and will definitely be back.

Had a great experience stopping to have a flat tire repaired. I was in and out in less than a hour and the repair was done great.The staff are friendly and helpful with taking care of the service on my car.I highly recommend them for having service done on your car. Even though it was only the repair of a tire it didnt take all that long to get it fixed.

Reggie was a huge help. Excellent customer service and finished on time. Will be back in a couple weeks.

The guy who did my work was very helpful and explain ed to me exactly what was needed to keep me running great. I would recommend anywho who needs work done to come to this location. It was a really good experience for me. No stress

Got me in for a last minute inspection today, and the service was so quick! I really appreciated Reggie’s service!

I called today around 9 to ask for some help on my car because I knew I needed new tires and wasn’t to sure about which ones to get but they were super helpful and nice when I came in today shortly after to get the tires. They’re super helpful nice and honest with their prices letting me know which tires would be best for my car. A lot of other car places tend to be rude but they weren’t.

Steve Hyman, the store manager, is always very friendly and willing to help with any problem I have. And lets not forget about the knowledgeable and hardworking staff. This is the first location I go to when I need anything done on my car because I know itll get done fast and itll get done right. I am always pleased with the level of professionalism and the quality of work provided here. I highly recommend TQ at this specific location for any of your car repairs/needs.

Reggie has great customer service. Gets tires done fast easy an at a great price.

Very pleased with the customer service. Had a state inspection and headlight restoration. The headlight cover looks brand new. Great job. State inspection went well. Was told up front about how long the service would take. Pretty accurate. Would return again to this location

Great customer service and the service didn’t take long at all, will be back

Great customer service....the best Ive seen in a long time.

They have always been wonderful service!! Honest and will get the job done same day! I will continue to use there services. It’s always nice to see the same staff and faces in there :)

After reading other reviews I had no choice but to give them a shot. And like the reviews I read, nothing but excellence from these guys. Professional and reasonable at all levels. Fully recommend to anyone in the area!

Everything was done quickly. Service was amazing. The manager and assistant manager are outstanding in customer service. Everything explained prior to work being done and price up front. Highly recommend. My son and I have been at this store multiple time with no worries.

Marcie is great. She was very puntcual and polite. She is amazing. Nicest person I have seen at this store in awhile. It’s nice to see a people person who isn’t rude or upset when you talk to them. Great energy. Thanks so much Marcie

Aside from changing a tire and changing my oil I don’t really know anything about fixing a car, and when I spoke to the guys here they were really helpful and didn’t take advantage of my lack of knowledge like other places might. They gave me a quote and stuck with it and my car was ready sooner than I thought! The guys here are really great, I highly recommend them to anyone in the area

So they tried to rob me!My head lights were acting funky. First thing you figure a “professional” mechanic to do is check the fuses but they robbed me of 170 for a diagnostics and still couldn’t tell me what was wrong.(it was a fuse) They tried to charge me 375 for a ball joint and another 350 for the labor. I bought the Joint for 45 and replaced it my self. This place is just ridiculous. Workers are kind but get a friend who knows about cars to help you!

Honest and fast. I was kept informed of all issues with car and parts. I received discounts to help defray cost.

Great store and the service was great. Reggie was very helpful and awesome! I highly recommend!

I brought my van in this morning, to the North Military location like I have for years, for a scheduled oil change. The manager on duty, Charlene, was polite and apologized that they were running a little late and that they would get my car within 15 minutes.(To be fair, I was late coming in for my appointment.) As promised, the car was in and out in less than 30-40 minutes-which I thought was great. I will continue to come here knowing I will get great service. Thank you!

Walked in trying to get a new full tire to put as a spare on the back of my Jeep and walked out with four new tires and an alignment. Mark and Charlie worked with me with getting my Jeep into the garage around 1 and out by 3:30 on the dot. As well Mark offered me a ride home because I had to leave the Jeep in the shop. I also appreciate this team of staff here at this Tread Quarters Location. Definitely will be back come time for an oil change!

Super friendly, super fast and super efficient.

Went in for my state inspection & Marcie was very helpful with recommendations on ways to help me save money so that my truck would pass inspection. Her customer service was outstanding and she made the process very easy and less stressful! Definitely will be returning.

Outstanding service. The boys in the garage were on point, and Mark and Charlie helped this old boy out. My tires are hard to find, when Firestone said they couldn’t help me today... Mark did! Warehouse delivery in less than an hour. Would come back for anything they offer for service!

I just moved to Norfolk yesterday and needed a fast oil change and this place had me in and out in no time with everything done! I appreciated all of their help, especially Charlie. She was awesome. Very personable and professional.I will be back for any tire/ break/ alignment repairs and future oil changes.

Had new control arms installed and an alignment. The team was very informative during the whole experience. Great shop will return in the future.

I will never set foot in a tread quarters again, neither will my family. Tread quarters corporation does not do honest business. 2 years ago we paid almost $2,000 dollars to get a part repaired. When we went in to get our vehicle inspected this year, they failed it because the same part that was put in 2 years ago failed and caused gear oil to leak all over the brake caliber. The employee at the store told us they will cover everything because the employee who installed it, did not do it correctly. And has also been fired for doing bad work. Well, a week later they call us saying we have to pay the labor($580) for them to fix it. Even though it was installed incorrectly... by them. Called the customer service number and spoke with them and got nowhere. I was also hung up on by a customer service employee. I do not recommend this company, they do not back their work and all they want is money. They hire employees who will install parts incorrectly and still expect you to pay thousands of dollars. Better Business Bureau has already been notified.

It was quicker and cheaper than the competitors in the nearby area !!

Went in to get four new tires which I desperately needed and to have a possible ball joint issue looked at. Marcie, who works at the front, and the manager went well out of their way to find me a good price for my tires. I left my vehicle there first thing in the morning and within half an hour, Marcie called to let me know it had already been lifted and there was nothing wrong mechanically with my vehicle and that I just needed new tires. She spent a lot of time looking up tire options for me while I did my homework on them from home. At the end of it all, I ended up buying online and the staff did not make a sale, but what really mattered to them was that I get a great price. I’m having the tires delivered there for installation and alignment and will definitely be returning to this store!

The whole team worked together to get me out especially Mr. David he worked on my car...great work and fast.

I thought I made appointment online, but I goofed. The staff fit me in for oil change. I waited for my car and it didnt take long at all. I appreciated the customer service, efficiency and friendliness of the staff. I will be returning here for my next oil change.

I really appreciate how thorough the technician was. Total transparency about what needed to be done. Also, the prices were reasonable.

Reggie and his team were very helpful in explaining and planning what service was best for the car and affordable pricing based off the diagnostic, I really look forward to doing service with them in the future! Thank you!

They got me in quickly and adjusted my wiper blades that were not cleaning the windshield on a rainy day. The mechanic came right out to my car and made the repair in no time. the manager didnt charge me and said they just wanted to keep me safe. This was an AMAZING experience!!! I have told all my co workers and will always come back.

Forever grateful for Marcie, she is very knowledgeable about the job and the business. Definitely a keeper and I will definitely make this my tire home. David is an amazing mechanic, you can tell that he has been in the business for a while and knows what he is doing.

Great staff and very helpful. Never had a major issue with them. Only problem I have is the huge pothole in their parking lot. It’s just bad business..someone’s car is going to get damaged eventually.

Came in to set up a new set of rims on my car, they were super friendly and very helpful. I had 2 sets of tires & he was able to look at both and recommend which ones I should use. AJ kept me informed during the whole process with what was going on and when it would be done. Amazing staff, just can’t emphasize enough how friendly they were.

I stopped by to see the manager Mark, but was told by a polite young lady that he was out for a little while but will be back.I decided to go ahead and get my work done anyways.Charlie and Dennis ( I think were there names) took good care of me and got me in and out in no time.Thanks for taking good care of me, and I will be back when Mark gets back to get my tires.