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All Pro Auto Repair
1553 Alder St, Norfolk, VA 23502, United States
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All Pro Auto Repair
Comments
Ry
Review №1

Hands down the best auto shop in Norfolk. Brian and his staff were extremely helpful with my 4Runner diagnosis. 100% recommend. Can’t thank them enough!!!

Pa
Review №2

The owner Brian is very professional, honest & trustworthy. I found this place one Saturday when my windows wouldnt roll down over 2 years ago & Ive been bringing my car here ever since with NO issues. No jacking up prices or giving you the run around. All Pro Auto will continue to get my service. I recommend this establishment 100%.

Br
Review №3

I cannot recommend this place to enough people. Best and most honest mechanic in Norfolk.

Me
Review №4

Very pleased with the customer service and the repair itself. I’ve found a new mechanic. I grew up in this area and moved away for 20 years. So glad I’ve found a shop I can trust. Brian is doing a helluva job while being temporarily out of a service writer also. I will recommend this place to anyone in need of an honest repair shop. I appreciate small business and the owners striving for the best. Thank you for getting me back on the road

Ja
Review №5

Great work good friendly with tremendous professional repair skills. And great prices... guys are the best in town... i recommend all my freinds family to his shop.

Ta
Review №6

They were honest about what they were capable of doing for my vehicle. Not we found more wrong bs. They referred me to an auto electrical shop. They previously did some work on a family members vehicle, which was satisfactory. If necessary I plan on returning for service in The future.

La
Review №7

I can not say enough about this great shop. If I could give 10 ⭐️ I would. Everybody was so friendly, my repairs were done quickly and didn’t cost an arm and a leg. And, my favorite part, although they don’t do state inspections at their shop they took my car and had it inspected at another shop that they use for inspections. I have already been gushing to friends and family and I won’t EVER take my my car elsewhere.

Ra
Review №8

I am soooo happy I found this place!!! Brian took excellent care of my Honda Odyssey. I just moved to the area and I will be a very loyal customer. Thank you to alllllll at All Pro Auto Repair for getting my car back to normal 😊So I Had to go back to Brian with another issue that my car has been having and he fixed it in no time and had me out of their in minutes!!!! Thank you again

Da
Review №9

Great service at a decent price.

Pa
Review №10

I was looking for a good reliable mechanic and was referred to come here by a friend. Brian and his staff went above and beyond to take care of me and my vehicle. I will absolutely be back!Edit: I have been back since my initial review, and I had the same great experience. Will continue to take my vehicle here as needed.

Ti
Review №11

Brian is a mechanic you can trust. Does a great job and is honest.

Al
Review №12

My car broke down and I had issues with my normal auto body shop. I called this place on a whim and I cannot believe how much I lucked out. It’s really difficult finding a place that won’t try to scam young women who need repairs done. But I am unbelievably grateful for these guys. They worked fast and were so honest

Ki
Review №13

Best service by far, and will not rip u off!!! Brain is awesome!!!

Me
Review №14

Brian always a great mechanic and good prices. I wouldnt go anywhere else!!

Ra
Review №15

These guys had my car 3 times trying to fix the windshield whipers and couldnt they literally called me said they cant figure it out we can bring it to one of are guys charger me 250 and there still broke im in my driveway right now fixing them all it was was sensors real bad service brain and his son dont know what there doing he couldnt fix my moms trucks had to give her the 900 dollars back my friends thaoe he had to fix the same problem on it 4 times

Jr
Review №16

I bring all of my vehicles to Brian, fantastic service, great pricing, and extremely knowledgeable. I’m in the military and have bounced around from Washington state, Florida, Arizona, Hampton Roads, and everywhere in between. Can honestly say this is the most honest mechanic shop and cheapest service I’ve dealt with in the entire United States. If you’re looking for a mechanic that does good honest work, bring your car to All Pro Auto.

Cr
Review №17

I came in today & brought my Toyota Camry to run a diagnostic test because I was getting a weird noise from the engine, front desk lady was very kind & gave me knowledgeable information, The mechanic Brian ran a computer test on my vehicle & was very informative on what was specifically wrong with my vehicle they fixed my engine problem & my airbag problem for a fair price, I WOULD 100% RECOMMEND

Co
Review №18

Excellent mechanic! He fixed an on going problem with our Tahoe! Will recommend him to everyone!

ch
Review №19

Ive dealt with Brian for many years. Yes, I will admit that his prices are reasonable but the service that I have received is far from reasonable. Each time I have taken my vehicles to him, he has kept them from two weeks to several months for jobs that take an hour or maybe a few days. It has inconvenienced me in so many ways. I have talked to him over and over again but nothing has really changed. I have been patient throughout each process feeling like I was being taken advantage of each time at the same time. He is a cool dude but I take service from every business that I deal with very serious. I most definitely understand that things happen but communication is key. If I am calling and texting and not receiving any response but you have possess of my vehicle that I should have had back long ago, that is unprofessional and a problem with me. Hopefully he will understand that customers have a platform to express their experience with any person or business they come into contact with whether a positive or a negative experience. Once again, his prices are reasonable but by the way I have been treated, You Get What You Pay For. The price in this case over powers the service I should have received as a customer. The price and service should both be exceptional.

De
Review №20

I was introduced to Brian Harris about 7 years ago from a friend of a friend.I had seized block. The dealer wanted to sell me a new car. They priced the rebuild with a nuisance price.Brian assessed the work and told me what he could do.He did what he said he could do.In the years that followed, he has been my go to person for automotive service.The car still rides down the road.I have put off buying another car until June as I am giving my grandson the car.I told him my plan and he suggested we get the car in shape, take care of any deferred maintenance to ensure its a safe comfortable ride.Yesterday, the water pump began to leak. I set an appointment for the next day and he had it complete within a few hours. He also replaced the bushings on the transmission while he was doing it.All for a great price.I saved so much on my engine rebuild that i am in the green for repairs and maintenance.Brian and his sons do quality work, great customer service and is my car guyI recommend you seek him out when you need repairs and maintenance.

Oc
Review №21

Came here for the first time for a last minute emergency repair they were extremely helpful and kind !! Found out the problem asap and repaired immediately . Definitely recommend 10/10 !!

As
Review №22

First time: I went because of such good reviews here and definitely true. Super friendly staff, welcoming, they answered the phone fast. I was in and out in a really short time, plus they took the time to do extra stuff. I will definitely be coming back.

Je
Review №23

You won’t go to this shop for the ambience because it’s non existent. However, if you want an honest mechanic, who does solid work for great prices, look no further. Best prices in town!! He is a busy guy. Make sure you call and make an appointment before you go.

Si
Review №24

Great service! Brian was very personal, kind and friendly. He treated me like I was family! Brought in a 2011 GMC Acadia that was overheating badly. He offered very prompt and professional service at a great price! He didn’t just fix my car, but explained what was wrong with my car and what he did to fix it. He’s an honest guy and I will without a doubt continue to get my car serviced at All Pro Auto Repair. They offer a ride range of services and with affordable prices.

An
Review №25

Brought my Audi S5 in to get serviced. Brian was very nice and knowledgeable. The service was prompt and I came out paying a great price. I will be using this shop again in the near future.

Be
Review №26

Ive never been to a shop to have my car serviced where you are treated like family. Brian and his crew have to be the most honest mechanics I have ever dealt with. He explained all of my repairs thoroughly (I dont know much about cars, lol!)and I couldnt be happier. I wont be taking my car anywhere else!!

ar
Review №27

Brian the owner knows his stuff. Hes very honestI dont take my car to the dealership anymore. Im amazed at his skills and knowledge and performance and accuracy. Ive referred many people and theyve been very satisfied.The service is great reliable and the prices are affordable. Thanks, All Pro Auto Repair

Re
Review №28

Brian and his staff are the best in town. He is very trustworthy and an expertise. He answered all of my questions and assured me of any concerns I had. Definitely recommend and will be back for any future auto repairs.

Vo
Review №29

Always great reliable service at a reasonable price.

Ja
Review №30

Brian and sons set the bar high for friendliness and knowledge!!! Brian knows the working of all cars and will fix any problem on yours!! I know as he fixed my older car and the price was so low !!! I won’t go anywhere else!!

Wa
Review №31

Had major work done on minivan. Final cost for the work was a tremendous blessing. Brian and crew are professional and my minivan runs like a race car. Thanks!

Sa
Review №32

I dont take my car anywhere else now! Fair and honest mechanic

Br
Review №33

Awesome friendly staff !!! Helped take car parts inside, very understanding and Honest, very reliable, this was my very first time here and I will most definitely continue to come back, couldnt be more happier with the entire experience!! Thankyou so much !!!

Se
Review №34

It’s pretty good and it was handled quite nicely

Ch
Review №35

I have used this shop exclusively for the last 4 years and they have always provided excellent and reliable service

Am
Review №36

Great Service

Ti
Review №37

This place is amamzing!! I’m sitting in here right now and my SUV is getting fixed, after getting the wrong peice and having to make another store run for a part- he was more then willing to fit me in. Brian (the owner) really understands that quality sets the difference. You’re in good hands!

Ja
Review №38

Brian provides very solid work for a very fair price.

Al
Review №39

Great group of guys who knows what there doing under the hood

Ly
Review №40

Mr. Brian Harris is Awesome. Affordable. Quick. No doubt about it OUTSTANDING!!!! Highest of highly recommended!!!!!!!!!! Thank you Mr. Brian

Mi
Review №41

All Pro is the best place to bring your car he is very honest reasonable and well go above and beyond to help you I wouldnt take my car anywhere else. Thank you Brian for ur service and ur team lisa pinkney

Sh
Review №42

They got my service done quickly and efficiently, will go here again if problems araise

Wa
Review №43

Good customer service & expedite service

Ba
Review №44

Get your auto repairs here

Je
Review №45

Great staff

Information
3 Photos
45 Comments
4.8 Rating
  • Address:1553 Alder St, Norfolk, VA 23502, United States
  • Phone:+1 757-855-2939
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–2:30PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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