This shop is very professional and courteous. I have never been happier with an auto repair shop. I will continue to bring my vehicles there as long as the staff stays the same. The pricing is fair and the work is punctual.

Im from the Eastern Shore and I had an engine overheat prob they helped me out very quickly and charged me nominally.. Sasha at the frt desk is the absolute best

Dont do it!!!!!! Shop Mis diagnosed problem, did not fix my engine, possible insurance fraud, took warranty company money (and my money), car still in the shop 6 months later, abandoned my car in no parking zone, refused to give business owners information.

One of the best places to take your vehicle! Especially if you could Diy, but you dont feel like doing it yourself. I had a million sounds coming from under my Vehicle. Brought a front end suspension kit... Coastal got it riding smooth without an difficulties! Ill be bringing this old 5.7 hemi back to them soon, for the rear suspension and shocks. Great Job!

This place is shady. Be very careful about taking your vehicle to Coastal Automotive. Took my Nissan Murano in for an exhaust issue and they put it up on the lift and told me it was the catalytic converter. They showed me the two holes and everything. What can go wrong, right? Okay, I say lets do the work. Now, mind you I live in the Military Circle Mall area, so Im not far from this shop. How about before I could get home all my antifreeze has leaked out the radiator. Its late and I take it back early the next morning because I thought maybe something is loose. They claimed they didnt know anything about it. I beg to differ. These people done punctured a hole in my radiator and swears up and down they had nothing to do with it because they were working on the exhaust. Shady, shady, shady...be aware. Take your vehicle there and you may get more than you bargained for. I dont like being screwed over. Dont go to Coastal Automotive. Youve been warned.

Great work and very fast work. Sandra at the front was helpful and very simple to work with and get my work done. Work that was done was clean and done quickly. 10/10 recommend.

This has been the absolute worst experience ever. Please do not bring your car this this place. I actually had to voluntarily surrender my car because they pretty much told me one issue with my car and then when the car overheated and almost broke down 3 minutes after getting the car back, they then said that I had a cracked engine block. So - they have receive $1,000, then when she realized that it was not done properly, she said she would put $400 of labor towards the engine repair, which would cost $2800. I wonder why she would not knock that off the price? I offered to pay something, but I cannot justify $1000.00. I still owed $3200 on the car and I was gong to use the car to earn extra ends to pay for the repair. Well, my children wont be able to have Christmas this year, Ive had to voluntarily surrender my car, and they get $1000 for free. Congratulations on screwing over a good hardworking and honest lady!

Great group of folks. I had windshield wiper issues in a rain storm and the took care of me. 5 stars

This place is a breath of fresh air. Being a female, Im already hesitant about taking my car to any repair shop for fear of being taken advantage of or unfairly overpriced. Not at Coastal. They listen to the car issues i was experiencing. They went above and beyond to find the the solution and explained to me how it tied in to the problems i noticed and in terms I understood. The hospitality is great. The owner is very down to earth, understanding, and approachable. The mechanics are extremely knowledgeable and didnt mind showing me and helping me to understand why I needed the repairs they suggested. Theyre honest, have fair prices, and will tell you all your possible options. They went above and beyond to make sure that my vehicle was fixed correctly and did not try to sell me on hundreds of dollars in unrelated repairs (as we all have experienced at other places). Coastal has done great work on my vehicle on multiple occassions and each time is the same great quality and treatment!

Prices are super low! They have worked on my BMWs for years.

UPDATE: This company screwed me out of $1,500.00. Please do not use this company unless you want to be taken for a ride.

Coastal truck behind Franks truck stop at Bowers hill just off hwy 58 is a full service truck garage handling anything from tire service to engine overhauls and all the Maintenance issues in between including state inspections its owned and run by Brad Rigdon master truck mechanic and the nicest most honest person you could ever meet he or one of his team will even come to where ever your truck is down and provide emergency services anytime of day or night they also can provide towing for the biggest big rigs out there they wont fix your car or light pick up dont ask they will give you the best service at the best price on all your tractor trailer and and stright truck needs.

Always there to help me out of a tough spot with my car. ❤

Overall a good experience. Would definitely recommend. Unfortunately had to return to tighten the axle bolt. But they made it right. Q is very accommodating. Was very easy to discuss things with. Wasnt pushy at all

Been going there for about 4-5 years and they always do me right.

First time customer and the prices were amazing considering what other places were charging. Zandra was amazing, very helpful and courteous!! Thanks guys!

Update from my previous review... They are what I was told they are!! Absolutely professional and fast.. they figured out what was wrong with my car and repaired it asap!!! Zandra was on point and professional.

They always take care of me. Fast and friendly service. Highly recommended!!!!!!!

Chris and Zandra are amazing!! Honest and no run around.

The guys were very helpful finding a car! Very reasonable prices for good looking cars! I love the car I bought from coastal automotive!

Great place, great prices, staff makes u feel at home. And most importantly, the mechanics act like they actually care about your needs and they have an A grade diagnostic skills and tools.

Zandra and Chris are always so helpful and knowledgable. !

Ive been a customer for over 8 years.... Heres to 8 more

The young lady who works at the front was not clear on any information about my vehicle I was told they found the problem with my ac and it would cost me only 250$ . The next day my ac stopped working so I called. She said bring it back we will fix it, now trying to charge me an additional 135 $ to Change a filter for my ac because the pumped they fixed was clogged and I would need to do that 3xs . So I wanted to talk to a manger I was told they “found the problem” it took 2 days to finally reach him and when he tells me he would handle the problem I go to the shop and he says he wasn’t even the one on the phone so I was lied to, VERY UNPROFESSIONAL . They run a bunch of other test and find out it is a leak in my compressor not to mention this is the 3rd time I’m bringing my car in after the first time they supposedly FIXED the problem. And he mentions nothing about a clogged pump that the young lady had mention so I asked about it . He says idk what you are talking about HE HAS NO IDEA THE ISSUE WITH MY VEHICLE AT ALLL!!!!!! . So you see the workers here CLEARLY do not care about people time or communicate with one another !!! It’s ridiculous and the owner is RUDE and didn’t care NOT one bit . NOTHING was done about the situation you guys just want peoples money NEVER GO HERE !!!!!!!!!!!!!! If they don’t fix the problem the first time they WILL TAKE YOUR MONEY .

Best exhaust work and alignments in the area for a great price !

Good privately owned shop. Caroline up front is awesome!

Great mechanics. They were busy, but squeezed me in and were able to pull OBD2 codes for check engine light when others couldn’t. They efficiently isolated fuse failures, and replaced my air intake hose. The site may seem a bit congested, but they are approachable and helpful. They helped me in ways I didn’t expect they could in 2 hours, and didn’t charge a mint to get me back on the road.—————————————Update: a couple weeks after getting great service I opened my hood and found my Kia engine cover was missing. I called Coastal several times and they said they couldn’t find it. Changing my 5 star to 2 star review. My $150 service to replaced a couple blown fuses and an intake hose for superficial issues, became a $500 investment.

I am unhappy with the level of professionalism, lack of clear communication, no follow up, integrity, and absent commitment to do right by customers from the start.I took my car here for body work and repairs after an accident. I paid out of pocket for a rental car for more than a week. I was told an alignment would be done on my car (and it was not); I was told the rim would be refinished (and it was not); and they did not put my original tinted window/glass in the replacement door.As far as the tint is concerned, body work is not mya area of expertise, in their experience, they should have communicated to me up front, thoroughly what to expect regarding my tint on that window and explain what my options would have been. Also, everything that was promised would have been done to my vehicle; should have been done and it was not. This is just bad business practices. It does not leave a good impression on me and word travels fast in small communities. Doing right by people the first time is important. Taking care of customers speaks to what kind of person you are, especially when no one is looking and it is a direct reflection of your integrity. Chris would not answer my calls when I called about these issues. I had to call him several times and send text messages that went unanswered. And then he had his secretary handle my call, and she never honored her word and folllwed back up with me.I would not recommend you taking your vehicle here.

This is where u go to get your car fixed right they do everything automotive. Very good people

Independent service center... They tried to help get my car back on the road in every possible way. They had several cars on front of me but worked me in to fix what seemed like a small fix.

My problem was talking care

This place never fails me.Been going since the 90s ( Best place ever.)

They are very helpful & knowledgeable.

Automotive shop that is good with vehicles maintenance needs as well as other mechanical needs and customizations

Had my lift kit installed on my 2018 Colorado. They did a great job and they have a very friendly staff.

People are nice. Good work. Will go back

I used to think highly of this place and its owner Chris. It seems his backbone were the mechanics who are no longer there. Not only has the work become shoddy, but it has also revealed its owner to be a liar and a crook. He wanted money up front to purchase a transmission to be replaced in my vehicle because he could not guarantee one that I purchased. Long story short, he got my money, had his people (whom he said could not do transmission work) take my old transmission apart and put it back together. The kicker for me was waiting for him to call me right back in 15 minutes and then being told that he had to leave for an emergency (his go to lie) and then watch him run from the shop like a rat leaving a sinking ship an hour later when I say Im nearby (I was at the corner) and I would come in and wait. Had I not been dealing with a family situation at the time, I definitely would have taken him to court. Beware!I had to give a star. They dont have negative stars.

Horrible service and no idea of whats goin on. They had my vehicle for 3 months, and couldnt figure out what was wrong with it. They never know who is doing the work or at what point vehicle was at. This shop is a complete waste of money

If I could give them NO stars, I would have.....they stole my sons car!!!!!

Someone cut the catalytic converter out from under the car. Coastal didnt try to beat me over the head, they did good work for an honest price.

Awesomness. Staff is super informative

Great place. Great people.

Bruce and b Ryan are good guys

Nice place .

Great mechanics and service reps.

Waited 4.5 hours for them to change 1 tire and an alignment. Smh. Apparently they didn’t know I was “waiting”. Wow.

Not saying they have bad service but they could at least keep the customers updated on whats going on with their cars Ive called several times about my vehicle and was only able to get through once

Only place to take your car in the 757

Wonderful customer service

Dependable, Trustworthy, Fair Pricing

Best ever

Friendly and helpful