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R & R Motor Inc
919 E Little Creek Rd, Norfolk, VA 23518, United States
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R & R Motor Inc
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Review №1

R & R Motors is a great local business taking pride in standing by their customers. Weve bought several vehicles there over the years & Kenny facilitated a good deal with the type of sportscars for my wife & pickup truck for me we were looking to buy. You can get a fair cash price, financing that works with whatever budget you can swing, & even a pay off amount figured out at any time, if youre paying it down faster. We did all three of those. Everything on their lot is properly looked over & meets all road safety requirements. Whatever other issues, cosmetic or otherwise, there always are with used vehicles are fully disclosed & taken into consideration. Kenny & all of the R & R Motors employees are good down to earth people that we have had a great rapport with all along in all of our dealings with them! Theyve provided exceptional customer service above & beyond expectations. In fact, we recently rushed in thinking I might need another work vehicle, but ended up being able to repair the one I still had from them. And Kenny was okay with that, as were already repeat customers who will be back again. Its our Go To Place. Thanks for Everything! Seriously, its a godsend: )

Tr
Review №2

Good customer service and easy process of buying vehicle. Completely straight forward! I would recommend purchasing vehicle here. Thank you.

Ch
Review №3

Very helpful in the car accident process. Great customer service

La
Review №4

The owner kenny is very unprofessional and ryde. Looking at the reviews its only to new people or people not his liking,my personal experience and opinion. I recommend you go elsewhere, or you may be lucky enough to join the likable society . Good luck

Pa
Review №5

A quick easy and awesome experience all around. Kenny put me in an exceptional truck that was reliable and in my price range. With an inventory that is always changing you can find what you want or need. Thank you for everything Kenny and RnR Family.

Do
Review №6

Fixed my strut and even repaired the little strip of molding. Excellent service

Mi
Review №7

Just bought 3rd car from them. Love all of them. Quick, efficient and very friendly. I strongly recommend this dealership.

To
Review №8

He looked me in my face, locked the door and proceeded to drive off didnt even ask what I needed. Closed 10 minutes early glad I wasnt there to buy a car or put a car in the shop.Poor business practices I just wanted to get my belongings out of the car. I called all day and could never get a answer so I guess only the city has a working number for them. Left a email no response. My insurance had to go get the car. Just was a bad experience.

Sh
Review №9

My father has been dealing with them for years. Got quit of few cars from them last long and they take care of your vehicle. Buying again.

Su
Review №10

I’ve purchased two vehicles here. Very pleased with both. The staff is wonderful, unbeatable customer service!

Ri
Review №11

Bought my truck 2 years ago from here great prices great people Kenny and his people go above and beyond what other small dealerships do he treats his customers like family I recommend this place to anyone buying a used vechile and plan on buying my next one from here

Ja
Review №12

Just a great family owned business. You just wont find any better folks to deal with

Ch
Review №13

Think its more so the car and not the dealership. He does work with you with payments. The car is a malibu 09. Theres so many common issues with this car dont buy one. But the dealership is great and i will be returning for another car. I will research the car ahead of time before buying next time. Kenny is a good person to deal with when buying a car through.

Qu
Review №14

Very poor customer service. The gentleman Kenny is very rude and very difficult to deal with. I would not recommend this place, bad vibes all around.

Du
Review №15

Great family owned and ran business straight forward and to the point honest and affordable no hassle I would suggest them to any and everyone

Da
Review №16

Great experience, great people would highly recommend doing business with them

Ma
Review №17

I have been dealing with R and R for about 15 years. They are a family business who have always been good to me and i highly recommend them.

Ha
Review №18

Kenny was great

Ch
Review №19

Mike and the techs were super down to earth. Really great experience and pricing was very reasonable!

Na
Review №20

James got me in out in less than a hour . Definitely go here nothing bad to say at all .plus my services was free of charge 🤙🏾

Mi
Review №21

What a deal! Great folks, great truck! I would highly recommend this place! Keep up the great work! Thanks fellas!!!

Fl
Review №22

Great place

La
Review №23

I have been dealing with them for many years and I have never had a bad experience. Their vehicles are top quality and reasonably priced. I would recommend this company to everyone.

Ma
Review №24

I recently had an accident and Drew came promptly to pick up my vehicle. He took extra care with it since it was a custom vehicle. I had stuff in the vehicle and he accomodated me and allowed me to come and get my stuff even though it was a weekend and they were closed. Their work and customer service was exceptional.

Mo
Review №25

I initially reached out to RR Auto for a quote to replace my compressor, and I was so pleasantly surprised. Not only was the gentleman ( owner I think) very friendly, professional but his estimate was far beyond fair. I have dreaded auto mechanics simply because so many of them arent honest, and he was able to give me a reasonable final cost, $500 less than other quotes! I also asked for assistance with my Audi and he once again exceeded my expectations by sending me to another shop, simply because he felt that German engineered vehicles was not not speciality, when in the past Ive had mechanics try to mend the problem fully aware of their inability to so do properly. That particular shop was also very fair, honest and did a fantastic job on my car. This is a wonderful shop ran by a Christian, honest individual. I highly recommend them to anyone who needs their car serviced.

Ja
Review №26

If you need your car repaired, talk to Harry--he gave me the best customer service Ive ever had at a body shop! I had to get some body repair work from R&R, brought my car in on a Wednesday, and told them I had a job I needed my car to get to on Saturday. While the original estimate had me picking up my car on a Friday, he called me to let me know about a setback that meant I couldnt pick up until Saturday. When I mentioned that this would be a huge problem for me, Harry expedited the rest of the repair and had my car ready for me by 5:30 on Friday! He even knocked 50 bucks off my deductible, since he couldnt both wash the car and have it ready for me on time. He really took my needs to heart and made sure I had my car back on time. Thanks, Harry!

wh
Review №27

Great selection and very affordable

Do
Review №28

Treat customers as they are family very trustworthy and honest to their customers

Am
Review №29

Some of the nicest folks Ive come across when purchasing or repairing a vehicle!

Br
Review №30

Very professional, informative and helpful. Went above and beyond to answer my questions!

To
Review №31

Ive gone to these guys quite a few times for my car needs. This has included oil changes, fixing breaks, coolant flushing, and a host of other needs. Theyve always been friendly, knowledgeable, and timely. Many of the guys who work here (especially Kenny, hes awesome) have families of their own and know how rough it can be to try to get your car fixed without being cheated, and look out for their customers as much as possible.Their prices are also very fair, and whats also helpful is theyve networked around town. If theres something they cant do, they know someone dependable who can. For example, I took my car to be inspected at a business which shall remain nameless, and which told me my car had failed, and it would be about $500+ to fix. I took it to R&R for a second opinion, and they suggested the BP place on Bayview and Chesapeake. I took it there, and my car passed inspection, although they suggested I look into getting something fixed. I took it back to R&R, and they did it for $200 less than the first business asked for.Its not often I highly suggest an auto place, but R&R Motor Ill definitely recommend.

De
Review №32

My experience was fantastic! They work quick and the customer service was on point!

Do
Review №33

Great place for a great running vehicle..I bought 3 trucks from kenny. Treats you like family.

Co
Review №34

It’s nice to have a place you can trust. We have had our cars worked on by R&R and it’s always done well, quickly, and you can leave knowing they were honest with what needed to be done.

Ph
Review №35

Made it quick and easy! I highly recommend you buy from Kenny.

Ro
Review №36

I bought a 2005 F-150 from Kenny and R&R April 8th the next morning i started to hear a loud ticking noise when in adile i took it to Kenny after work he said nothing major was wrong they checked everything out told me not to worry the noise got louder by the day 2 weeks into having the truck i couldn’t take it i took it to Big Als they told me i had a oil leak along with many other problems but the oil leak could be the cause of the noise i took the truck back to Kenny he insisted nothing was wrong 1 week past the engine light came on i didn’t have the truck 30 days so i called respectively asked to end the contract and i want my money back he said he had to talk to his dad who owns the company and he said i can end the contract but when i returned the keys Kenny insisted that if i gave him a week he would have me a new truck 1 week has passed and he doesn’t have a truck for me and he’s not giving me my money back PLEASE DO NOT SHOP AT THIS PLACE THEY WILL DO YOU TERRIBLY WRONG now im back to square 1 again don’t shop at R&R no warranties buy here pay here you will be stuck with a car payment and a car that dies not work

On
Review №37

The owner is Christian big plus cars are cheap. They are dirty but dependable

lo
Review №38

Had repairs done to my car and they did a great job.

Ma
Review №39

I called and was immediately hung up on with no return call for 4 days.

He
Review №40

The people here are so friendly and easy to work with

An
Review №41

Excellent staff and low prices. I would refer anyone that goes to ask for Derek.💯

Eb
Review №42

I call and they hang up. Then take the phone off the hook. I just found out about them last night as I drove past . I dont even have a prior history with them.

Ti
Review №43

Got my car out quick and easy

Va
Review №44

Amazing swrvuce

De
Review №45

The person at the desk seemed disinterested in selling me the vehicle I wanted. and the vehicle sounded run down

Ja
Review №46

Kenny is the best!

Ro
Review №47

Good and friend service

Information
2 Photos
47 Comments
4.3 Rating
  • Address:919 E Little Creek Rd, Norfolk, VA 23518, United States
  • Site:http://randrmotors.net/
  • Phone:+1 757-480-1100
Categories
  • Auto body shop
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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