Bo
Bowditch Quick Lane Tire & Auto Center
975 J Clyde Morris Blvd, Newport News, VA 23601, United States
Comments
An
Review №1

Excellent costumer service. They changed my oil. Initially, they said I needed to wait for a while back the weight wasnt so long about 45 minutes they were done. Also, they gave me a discount excellent service. Definitely recommend this place.

An
Review №2

So, even though they were unable to service my car, the staff was polite and friendly. Even provided me with a suggestion that I was able to use same day. 5 star if they could have fixed the issue, but 4 because they did their very best to satisfy this customer.

Da
Review №3

Great customer service. I have all my vehicle inspections done there. I have purchased tires there at a really good price. They do a great job on the mounting and balancing also. Good work, thanks Mike Torrey.

X
Review №4

Guys were very polite and respectful. Took a couple hours, but thank goodness I live around the corner and was able to walk home and wait until my car got finished. I highly recommend this place to everyone. BOWDITCH FOR LIFE!!!! BOWDITCH RULES!!!! OH DOYLE RULES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Da
Review №5

Lee and the service department at Quick Lane did a fantastic job fixing my truck. Ive had my truck serviced there before and will take it back again when needed.

SA
Review №6

Really uncalled for!!! I dont want to give up one star for this kind of behavior. My wife and I have visited Quick Lane several times over the past 3 years. We have 2 motorcycles Inspected and 3 cars inspected & serviced at Quick Lane. We needed another inspection for our Toyota Avalon but the 3rd brake light was out. It has to work or you will not get an inspection sticker. Mr. Lee Higgs (QuckLane Manager) informs us that to fix the 3rd brake light, he needs to take out the rear seat and panel to get to the bulb. Cost; $150 to get to the bulb & $12 for the bulb. Or he may have to replace the entire rear panel for an additional $150. We took the Avalon home with a rejection sticker. We simply popped the 3rd brake light out and fixed it with a $7 bulb. So when we take the Avalon back to get a good sticker, Mr Higgs gets his service manager Earl Moore to park our car almost two blocks from where they would normally return our vehicles. And Mr. Earl Moore stated that they had no space available were they have always returned our vehicles. We just didnt want to pay $300 to replace the 3rd brake light bulb. REALLY UNCALLED FOR!!!!

Ca
Review №7

Came in for a state inspection today and James was very kind and professional. He gave us a time estimate and the service was completed fast. Thank you James and Ford!

ri
Review №8

Very nice customer service could not ask for any any better The service advisor name James was very very polite and very nice young man

si
Review №9

Awesome Customer Services. All questions answered and work completed in a timely manner. My family will return.

An
Review №10

They always take care of me and my baby (subaru outback)

Lu
Review №11

Is always a great experience. Thats why l return to get the best service even when is more far from my home than others places.

Eu
Review №12

It was very professional, quick service and fair price. They were very friendly and helpful.

Le
Review №13

Now if anyone can truly write a review about this place as well as Bowditch Collision Center is me !! I see the professionalism, knowledge, adeptness, and precision on nightly basis. Meaning I have seen pretty much all makes, models and types. The turnaround for getting vehicles done is pretty damn fast. For example, one night I can see anywhere between 6 vehicles + and the next night pretty much empty. So that type of service they provide speaks volumes !! So definitely a top notch place if you need any work done to your vehicle without question !!!!

To
Review №14

Great service in and out about 1 hour (state inspection).

Li
Review №15

They are so great. Lee and Angel are 2 of the best. They know there stuff. Great place for service

Fr
Review №16

They are wonderful. Very helpful and friendly

Tr
Review №17

Quick in and out when arriving early. Always get the works

So
Review №18

I went in for a wheel alignment & had nothing but great service all around. Angel & Lee were very friendly & Kenny the tech was fast, friendly & his work was on point. I have another car I will be taking for 2 tires and alignment. If you pile a great atmosphere, great price k great work, this is where you need to go 👍

Je
Review №19

Really great experience. Mike was completely honest and walked me through things that could become an issue in the future. Everyone was very pleasant and the service was quick. A wonderful place to get a state inspection you can trust.

An
Review №20

Went in for an oil change and state inspection. Fast and friendly! I will use them in the future.

d
Review №21

Great service, friendly staff and a comfy waiting area with free hot drinks. What more could you ask for? Plus I feel their prices were reasonable

ty
Review №22

THE GENTLEMAN WAS SO KIND TO ALLOW ONE OF HIS EMPLOYEES TO TAKE ME HOME OUTSTANDING NEED MORE OF HIM MAY GOD KEEP HIM BLESSED AT ALL TIMES THANK GOD FOR IN STILLING IN A MAN THAT HAS GOD IN HIM AMEN AMEN AMEN

Au
Review №23

I originally came here and had brake problems, I thought they solved the problem. It wasn’t solved but what did Bodwitch do, they fixed the problem for FREE in less then 24 hours.I would highly recommend coming here to get your car serviced!

Ma
Review №24

Amazing service and gave me great deal fixing my van! I’m thankful that I was recommended this place by a friend! Will be going back there with our other vehicles and our yearly inspection. Thank you quick lane tire and auto service!

Br
Review №25

1st time there. Got inspection. Less than an hour wait. Hit just right. Will go back.

Be
Review №26

Very good service & knowledgeable. Quick service.

La
Review №27

Very good experience. I wasnt expecting to buy a tire but safety to all is important.

Sh
Review №28

Got me in got me out did a great job

Fi
Review №29

I’m not saying I drove from New York JUST to get my oil changed here. I’m just saying this is my 2nd time since having this car and they definitely make the trip worth my while.My service advisor Earl understood that I was trusting my baby in their hands and he gave me the best options to sustain a long life together. He addressed all of my needs and concerns! And their coffee was delicious. And my niece thoroughly enjoyed her hot chocolate. Everything about this visit was delightful! I’m very appreciative.

La
Review №30

Friendly staff and a very experienced mechanic named Mike Torrey helped make my visit to Bowditch Quick lane a painless experience ! Thumbs up

Je
Review №31

Had a great experience! They were very polite, and had a nice clean waiting room with free coffee. I had a simple oil change done but the work was done quickly and the price was very fair. Ill be going back.

Wi
Review №32

I took my F150 in to get and inspection and oil change & filter. An hour later I was informed that the mechanic left the old gasket from the previous filter on and all the oil gushed out. They put more oil in and was supposed to clean off the excess oil from the engine. After 1/2 hour later, I paid the $56 bill for the oil change only. They did not do the inspection as I requested. They then informed me that my rack & pinion was leaking and would not pass inspection. The cost was $975. I then went to Tire City for the inspection and they told me my rack & pinion was in good shape the it only had oil on it. I would not recommend the place to anyone. I have did a lot of business with them but it seems they have turned into a company that rips people off. Please be warned.

Ni
Review №33

I came in with my twin babies needing a state inspection. Staff was very friendly and accommodating. I was in and out in less an hour. This will definitely be my familys new spot for our auto needs!

Ro
Review №34

Get what you pay for

Co
Review №35

The only place I take my cars to be serviced...great customer service each time!

Ja
Review №36

Used to have really good service. Recommended a friend to have his work truck worked on there. 3 days, they still dont have it finished, have not been truthful about how far along the work was. Charge AC, change a spark plug and replace a few top lights does not take 3 days. Wont be going back and certainly wont be recommending anyone else use this place either.

Sa
Review №37

Always try to take good care of their customers. Fit you in if possible and do a good job

Bo
Review №38

Went in for a state inspection. Very short wait time, then went to pay. She said state inspections are free through the month of June. Win win

Am
Review №39

I have been here a few times and usually have a pretty good experience. However the last visit was not so good and makes me not want to go back. I went in for a quick oil change and tire rotation. The tech working on my car was very distracted as I could see watching him through the window. He rotated my tires and failed to let me know that my alignment was off and my tires had started to bald on the inside of the back 2. So instead he puts them upfront and gives me my car back. I get my car and now it shakes when going over 40 because the state the tires are in. I now have new tires that I purchased from somewhere else. I just feel the tech should have informed me that my tires were going bad. Not to mention they had just done an inspection as well. So the tires should have failed.

Su
Review №40

Super quick service! They listen to your problems and take care of it efficiently. If you want quality and not to be stuck somewhere all day waiting, I highly recommend this place!

F&
Review №41

Awesome friendly staff. Honest opinions and quotes. Lee is the best manager!

Jo
Review №42

Very happy with my service. Got everything done quickly in a timely manner. Nice shop,nice people, and nice job.

Mi
Review №43

Quick service, correct investigation and gentle care . Here is the best service store around area.

Sh
Review №44

They were so very nice and easy to deal with. They explained everything to me about my tires. Very nice mechanics.

Vi
Review №45

Got my oil changed service was quick, and staff was helpful and friendly

Ir
Review №46

My experience was great! Service and free State Inspections are a great plus. I have been taking all my vehicles there for the last 8 years. Thank you.

Ke
Review №47

Good people, great service

PV
Review №48

Lee Higgs is the best service man I know. He has been taking care of my cars for 15+ years. Even though I got free inspections from where I purchased my car I went to see him because he was not there anymore. He tells you what you need and nothing more, he is honest and kind to all his customers. My husband was in Kuwait when i first meet him, he made sure my cars were ok while he was gone. I will not let anyone else service my cars but him.

li
Review №49

They a very nice place to go help your car work dont atmosphere is excellent the people do the best to get you in an out thank you

Wa
Review №50

Was amazed at the customer service. From front desk to mechanic and sales checkout, they treated me like family even though i had never been there before. Will be the only place i bring my escape too. Nice work team.

Ro
Review №51

Great service, friendly people, and fair prices. Their waiting area is comfortable and the have coffee and water in the back by the cashier.

ta
Review №52

Went in for the works today. I didnt have an appointment they took me anyways very very nice customer service and the work on my car was finished before I expected it to be and at very good price

Fr
Review №53

Got some work done on my truck, quality work, they dont Over charge or find stuff that doesnt need to be done. I trust these folks.

Bo
Review №54

They are lucky to have Lee and Angel. Finally a place you can trust.

Pa
Review №55

I loved the service. Didnt get out of my car. Wow!

Mu
Review №56

Very good service. Went there for state car inspection.

Ro
Review №57

The service was very good and my time was not long.

Ka
Review №58

Always good service. Ask for Lee.

P.
Review №59

We were traveling through and the truck had a check engine light. Crystal was able to get us in and on our way in a few hours.

Ch
Review №60

Got a state inspection and they cleaned my headlight! Did a great job

Ka
Review №61

The people who work here went above and beyond to work with my schedule to help me get my car repaired.

jo
Review №62

Always so friendly and explains everything well the lady who takes the payment is super nice too

Br
Review №63

Great service

Ji
Review №64

The staff is friendly, knowledgeable and provide accurate estimates on how long work will take.

Do
Review №65

Great job

G.
Review №66

Good prices, great service, and the staff was nice. Thank God for the courtesy check for my state inspection.

Jo
Review №67

Fast

Er
Review №68

Very friendly, quick, and most importantly honest!

Ni
Review №69

Always done right and ready for me when I go to pick it up after work.

Bu
Review №70

This place is the only place we get our vehicles worked on. They are honest and good

Al
Review №71

Very pleased with their fast service.

n
Review №72

I would go back again

Na
Review №73

Always able to get in and out an about an hour.

Je
Review №74

Fast, friendly, free wifi and coffee, easy access, new facility.

Ke
Review №75

I left a quart low. Manager said he would call me and never did.

Le
Review №76

Overpriced POS tried charging me $100 for headlight replacement when the headlight itself was $20

An
Review №77

Inspection... seamless, friendly, efficient

Cl
Review №78

Everything was great no problem,

Ta
Review №79

They stop servicing before closing

Tr
Review №80

The works is a regular treatment I get

St
Review №81

Customer Service is above and beyond.

Ma
Review №82

Friendly good service

Ba
Review №83

Always good

Do
Review №84

Great

Jo
Review №85

Great sarvice

Ra
Review №86

Great customer service

Re
Review №87

Good service.

Ro
Review №88

Courteous an prompt

Da
Review №89

Usually a long wait and average service

Ve
Review №90

Awesome service

Ch
Review №91

I had gone here before to have my motorcycle inspected. When I arrived at 4:30 the second time, the doors where already locked. Both the website and their hours stated the closed at 5. Not sure why, but it makes me not want to come back.

ch
Review №92

Great

Information
92 Comments
4.7 Rating
  • Address:975 J Clyde Morris Blvd, Newport News, VA 23601, United States
  • Site:https://bowditchquicklane.com/
  • Phone:+1 757-595-2210
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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