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AutoZone Auto Parts
186 Temple Ave, Newnan, GA 30263, United States
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AutoZone Auto Parts
Comments
Am
Review №1

The associate that helped me finally sold me the correct rear windshield wiper! It was my third visit to AutoZone because the first two individuals did not give me the correct wiper for my car. Very frustrating to say the least. I gave them all the exact same info about the vehicle and it took until the third to give me what I needed. The first visit was the worst when the child working kept asking me if he was getting the correct size.....ummmm Im pretty sure thats why I asked you is I didnt know which one.... anyways thanks a bunch to the guy who really knew what he was doing! Its been installed and working great!

An
Review №2

Awesome customer service! Prices are good too. Join their rewards program and youll save even more money. Yes, I am a real person that shops here.

Ja
Review №3

GREAT WORKERS N HONEST IN TELLING YOU WHAT THEY THINK IS WRONG N IF ITS SOMETHG.SIMPLE THEY HELP INSTEAD OF TRYING TO SELL U SOMETHG U DONT NEED..GREAT PPL..

Ch
Review №4

Clean nice store and very helpful

Wi
Review №5

The staff was friendly and helpful but they didnt have the part that their app said was in stock. ORileys had it though.

Pa
Review №6

Adrian and Nino gave me excellent customer service while I was in the store. They both went out of their way to make sure I found what I needed.

Aa
Review №7

Always get great service. Friendly knowledgeable help

ma
Review №8

Always have something I need

Da
Review №9

Ok but not the friendliest people employed there..

Cy
Review №10

Wish I could give a zero!!!Terrible customer service from the associates and the manager!!!Definitely will not be patronizing this Location ever again!!!!!Have been purchasing from this location for a long time and never had a problem until today!!!@autozonecorporateoffice U should have kept your older associates and management !!!!Always had a pleasant experience when they were there!!!!

Ka
Review №11

Being the first auto parts store in the area several years ago, AutoZone has been my go to auto parts store. I do price check and shop around and sometimes others are better for price or selection. I do like AutoZones tool rental program (although I havent checked other stores regarding tool rental)... renting rarely used tools is great for unusual projects!

Ru
Review №12

Been coming here for years nice as fast service

Do
Review №13

Thumbs up!

Er
Review №14

Decent deals on oil

Mi
Review №15

Very clean mask a must n not crowded everything n stock

Jo
Review №16

Only person in store and completely ignored until I set down my item to purchase.

Ke
Review №17

Always find what I need here..

Na
Review №18

Not sure if it was because of the Corona virus but no one helped and Ive been to others that would have changed the bulb out for me. Probably wont go back to this store.

Ri
Review №19

Common electrical relay wasnt in stock and I left

Ar
Review №20

I dont even know where to begin on saying how great Stephanie and Tawney were. Alternator went out while driving and I made it in to their parking lot. They were nothing but helpful, checking the alternator, finding me tools to use, and making sure I was taken care of.It is great to know there is customer service like this still out there.

Ma
Review №21

Helpful people sometimes have to wait on parts now

NN
Review №22

When I went in the store I was greeted by management and the customer service rep. They were so willing to help me find what i needed. I love that they made sure I had what I needed and had a great conversation at the register as well. Great customer service and beautiful smiles

Ri
Review №23

Great service.

Ja
Review №24

Larger store than average, better selection in stock. Very helpful and knowledgeable staff. Get what I need every time, for a fair price.

Ki
Review №25

Had a busted radiator hose assembly that is back ordered nationally. Stephanie spent 30+ min talking it over and searching for parts to help find a temporary solution that got me back on the road. Amazing customer service!

Ma
Review №26

They are helpful and informative. Offer you buy one get one free accessories some time with some certain items, like I bought brakes and they offered me buy one get one free brake fluid. I was also given a small pouch of grease for free while other parts store will try their best to sell you that pouch with brakes. Most of the time they had items in stock already.

No
Review №27

Great service got everything u can ask for

CI
Review №28

I went into the store today for some assistance on a part. An older gentleman just asked if I wanted to check out I needed some assistant. About apart and what one would I need I bought him in what I had he told me to go over there and see what I need I explain to him that I didnt know what I needed that at the time and can you help me to make sure I get the right one it seems as if I was inconveniencing him for help the worst customer service Ive had it in a long time I want to believe in that store going to Advance Auto Parts for some assistance they was very helpful

Kr
Review №29

They are always quick and helpful. Im usually in and out within 5 minutes. Great customer service.

Bl
Review №30

Love the employees.. A wonderful place for women to go. They have many knoledgable women.

An
Review №31

Thank you, thank you, thank you!!!! You all brightened my day and gave me reasonable solutions. I wish every store gave this level of service. It can make or break an already difficult time. The store manager and asst manager are the bomb!!!! 🤗

Jo
Review №32

They were very helpful and checked my battery and alternator. I would recommend this one.

ni
Review №33

Hands down the best experience Ive had at an Autozone EVER. Top notch customer service from the employees. They went over and above to find what I needed even though it was a hard to find piece for my car. Im used to my Autozone experience being rushed and unhelpful but this store took good care of me. Will definitely return.

De
Review №34

I bought a screen protector and it was already opened, so the awesome cashier gave me a brand new one at no charge

Ma
Review №35

Not bad but Ive always been an ORileys customer and now they are open!! Awesome new location and convenient for me.

Va
Review №36

I had previously had my battery tested and it needed replacing. The man goes maam are you sure you need a battery? Ii explain Ive had it tested but he test again but sends a new employee to test it the battery and alternator. They tell me the battery and alternator dont need replacing I didnt get the battery I needed. The next day by alternator goes out at an intersection!

Ke
Review №37

Relaxed environment, attentive employees, feel free to ask for help.

Ja
Review №38

Very friendly staff

To
Review №39

Where do I even begin, first of all I didnt even want to give them 1 star but I cant post this review if I dont. My daughter and her father who is legally blind and handicapped came into their store today in the pouring rain to return core batteries they couldnt get the door open and nobody would help them they finally got inside the store and my daughter fell and broke her hand which she didnt know it was broken at the time but she was hurt they didnt ask her if she was okay, they didnt come over and help her up, they offered no assistance whatsoever and never asked her if she was okay. What kind of person or people would do such a thing theyre not even human. How can you watch someone fall and not even offer any assistance or ask them if theyre okay like it never happened. We will be getting a lawyer and suing this store. When I called them to ask them why they did not assist my family they told me they were not required to help people really!!!!!

La
Review №40

Good, Timely Customer Service.

To
Review №41

Manager is very nice. Employees very helpful!

Ba
Review №42

They always have what I need, and are very helpful.

Jo
Review №43

Most helpful. Knows their business. Stands behind their merchandise.

ke
Review №44

They pretty much have everything you need if they dont have it there try to find it for you.

Te
Review №45

Needed some iridium plugs and a dealer only gasket. Ordered and delivered the next day. Great service in Newnan Ga.

Da
Review №46

Fast and friendly and the people seem to care

Ri
Review №47

Amazing service, love how helpful they are.

Ka
Review №48

Wonderful customer service! Will be coming back! Recommend this Auto Zone!

Wi
Review №49

Went there at 730am, when they are supposed to be open, Noone was there no cars in parking lot but their delivery vehicles and mine. Lights came on at 730am but Noone was home. Had to go to advanced auto parts to get motor oil. Typical Temple Avenue Autozone.

bi
Review №50

Love lisa she is very polite and trust worthy

Ge
Review №51

Well stocked, good and friendly service.

Er
Review №52

Excellent customer service. Assisted by Adrian who even helped me put my new wiper blades on in the rain.

Wi
Review №53

Got what I needed with no hassle

GE
Review №54

Great service. Got what I needed and was in and out quickly.

Jo
Review №55

Nice honest people, very clean store.

Ca
Review №56

Went to this autozone because I needed headlights for my car. The crew there were very friendly and very professional and so helpful.

St
Review №57

Quick, responsive, got the part needed and was quickly on my way.

Th
Review №58

I have lived in Newnan for over a decade now and have shopped at that store over two dozen times and Ive only had one good experience there. The customer service is WAY below par and they act like theyre doing me a favor to find a part for me in the computer. Ive all but stopped shopping there and would rather spend more money with another competitor so I dont have to leave there aggravated with them. HORRIBLE customer service. Guys, if youre that unhappy there QUIT!!!

B
Review №59

They are VERY helpful & the prices are in line with other auto parts stores

Ma
Review №60

They were great... even installed the new wipers for me

de
Review №61

Staff is very nice and knowledgeable.

Le
Review №62

Great service and good prices. My go to for local auto parts.

De
Review №63

Greg Herren was so sweet and helpful to me😁

da
Review №64

I never go to anything other than napa but i went in to see if they could get a motor mount for my wifes 2012 kia rio and was greeted by the worst customer service ever the guy behind the counter was wearing a grey shirt i assummed manager well if he was he doesnt act as if he is anyhow i proceeded to ask about the motor mount after standing there 10 min waiting to be helped with no one in front of me they were to busy on there store phones and CELL PHONES to help a customer then when i asked if he could get it he said he could order it i told him i was just checking to be sure they can get it because my napa cant he basically acted as if i inconvienced him but i will not be returning to this store P.S IF YOU HATE YOUR JOB FIND SOMETHING ELSE TO DO

Jo
Review №65

Service was good.

Za
Review №66

In-and-out with a no hassle and they had the parts I needed at a very reasonable price

Ti
Review №67

I absolutely recommend Anyone that has any type of car issues come to this store!the part sales manager gregg herren always helps he goes beyond and out to help his customers ask for him!

Sh
Review №68

Wonderfully helpful staff.

Je
Review №69

Hello i enjoyed my visit here.. A1 people

Go
Review №70

Ok good place to get parts

Ta
Review №71

Went to get an air filter and some 5/16” hose. Guy came back with 3/8” which was no big deal, but started huffing and puffing when i corrected him that it was 5/16”. Place has horrible customer service since the former employees were thrown around to different locations.

Ke
Review №72

Favorite place to shop helpfully people

Be
Review №73

How can you not like Auto Zone he he...I could get lost in here for hours!

ca
Review №74

Helpful convenient and good prices

Ch
Review №75

Getting light bulbs and motor oil. Staff was great

ed
Review №76

Great Place!!

Ka
Review №77

Nice ppl that works there

Sl
Review №78

Where am i please help

Ro
Review №79

They are more interested with the phone calls then the guy standing at the cash register with cash in hand.

Pa
Review №80

Very helpful.

St
Review №81

Real helpful staff and quick

Ru
Review №82

Best place for auto parts

Da
Review №83

Friendly staff

La
Review №84

Bought an ignition coil along with $137 worth of othere purchases and they never gave me the ignition coil so im just out almost $40.00 not a satisfied customer

Ma
Review №85

Stood in line with just a bag of chips for 20min...smh

Mi
Review №86

Always good customer service

Ji
Review №87

Good friendly help!

Ju
Review №88

If you can’t find it AutoZone can get it

De
Review №89

Have everything you need. If something is out of stock they check other locations are get it sent asap

Ad
Review №90

Knowledgeable people and good products

Sa
Review №91

Great service and friendly

Or
Review №92

Oreilys is better

Ru
Review №93

Toni was very helpful

Ve
Review №94

The guy working there acted as though I was interrupting his marine buddys visit and was too busy catching up to help his customer. Service stunk.

Wi
Review №95

Slow at the regester not enough help

Un
Review №96

Staff very helpful

er
Review №97

You get what you pay for theyre always running some type of special deal

sh
Review №98

They say that theyll loan you tools, but I asked to borrow some to change out my battery and get my deposit back. The attendant said that he couldnt. Take down that damn sign.

Sh
Review №99

People help you alot.

Wa
Review №100

Most of the tjmet, only one person up front and people in the back not doing anything. Employee talking on cell phone

Information
15 Photos
100 Comments
4.1 Rating
  • Address:186 Temple Ave, Newnan, GA 30263, United States
  • Site:https://autozone.com/locations/ga/newnan/186-temple-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A84&y_source=1_MjQ2NzM2OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 770-251-9499
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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