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Ferry Wireless Newark, Harrison, Kearny, iPhone & Laptop Repair.
102 Ferry St, Newark, NJ 07105, United States
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Ferry Wireless Newark, Harrison, Kearny, iPhone & Laptop Repair.

Comments
Gu
Review №1

Horrible experience. They promised to restore my black-listed phone only to tell me a week after I had already paid $370 that it could only work outside the US and would have to pay additional fees if I want to use my T-mobile carrier on it. Also I paid them to replace a cracked IPhone 11 screen only to find out that they replaced it with a non working Face ID LCD screen. These guys are scammers and will look for the quickest way to take your money and offer no refund.

He
Review №2

My wife went there to fix her phone. Phone came back missing a few screws and broke after a few weeks again. My brothers laptop not only missed screws they also lost the charger. Do not go there.

Fe
Review №3

We been coming to this store for years. Love the people working here. Thank you for always taking care of me.

Le
Review №4

Horrible experience I have on this place. One of their employees damaged my phone, did nothing on my laptop and charge me 68 dollars for that plus 50 dollars for the phone screen protector that was Horrible and misplaced my tablet, and 2 chargers. When I complain another employee was so nasty that I had to call the police on they, still waiting for my tablet and accessories 😡

Le
Review №5

GREAT SERVICE AND CUSTOMER APPRECIATION. I VERY MUCH RECOMMEND THIS PLACE. JUST BEWARE OR THE NO CASH/CARD REFUND. THEY WILL GIVE YOU ANY SOLUTION POSSIBLE AS TO WHAT CAN BE DONE.

yo
Review №6

A really bad experience, the person supposed change the screen, it was perfect working just the creen was broken and he call and said the iPad is not turn on any more is was going to cost me 180 more, i was pay 180 to replace the screen, he asked me for 180 more, if they cannot do the job why you are on business

lu
Review №7

Hi, this establishment does not offer money back.The product they bought was not one of the features they offered, they should be more professional at the time they make a mistake and give them the possibility of a refund. I own a very similar business always offer my clients the possibility of refunding money.When I went to this place I saw several confused customers seeing that there is no possibility of reimbursement. or a small penalty for the return of the product.

Lu
Review №8

I come to this place often the workers are very knowledgeable and helpful. Ive purchased a few items there and they worked as described. Ive purchased a phone and a table there that I got a good of price as on Amazon and I was able to have hands on inspection and didnt have to wait. All and all excellent.

Jo
Review №9

Great service. Great warranty and prices are very affordable. I think this is a 5 star service.Thank you

Ky
Review №10

Love this store that compared a price for me and fixed my battrey and my home button I highly recommended them love

Se
Review №11

Great fast service, would recommend. Employees know what they’re doing and are great at it

Re
Review №12

Staff is rude. Music is way too loud. Can barely hear yourself think - even if youre just walking by. Trashy store.(Replying to owner response: Most certainly not the wrong store. I lived down Jefferson street for years. I can only hope that new management is better, but based on recent reviews, doesn’t seem that way.)

Ca
Review №13

Ok, so great experience, very quick within my rush timeline... great environment and good prices ! I will definitely return 😋

Ma
Review №14

Employees always have a positive attitude and always up for a conversation. Quick repairs for reseenable prices

Fe
Review №15

Very good service and prices

Ja
Review №16

Great repair service, quick & punctual employees were patient and helpfulThanks🖒

Ma
Review №17

Really nice people stayed with me even thought they were busy

ha
Review №18

Wonderful people. Super service. Friendly staff. Anything else you need?.

Ro
Review №19

Everything @GREAT prices. Save BIG on Flat Screen T.v.& GREAT DEALS on ALL Electronics. I WILL BUY MY 50T.V.RH.THERE @ $500.00 LG OR SAMSUNG. SONY 50@ $800 INCREDIBLE PICTURE. STREAM MOVIES FROM YOUR P C.

Di
Review №20

Bad service- I paid twice to get my screen fixed.. But then they asked me to pay a third time to replace the front section that came unglued on my iPhone- a mistake made by them. They wanted to replace my screen- that wasnt the problem. The problem was that they needed to re-glue the front section of my phone. They just wanted to make more money.. Never again.

fr
Review №21

Very friendly people, they tell exactly what you need.Very moderate on prices.

Ed
Review №22

Very great service for very great prices

Pa
Review №23

Good service and prices

Vi
Review №24

Best prices in town

Ca
Review №25

Very good service

Ja
Review №26

Good service

Pa
Review №27

ALL SALES ARE FINAL NO CASH OR CREDIT CARD REFUND! EXCHANGE ONLY WITHIN 7 DAYS ONLY...i bought a ac power charger there for my laptop, we tried it in the store and then back at home, overheated my laptop and suddnely shut off. when i wanted to returned i noticed no refund policy in receipt.Even that i explained this unusal issue, they were not able to do a refund. In conclusion, better get your electronic stuff in a big well know store with refund policy or buy it online.Theres no any advantage to buy it here. not big difference in prices, i did it just because and needed to get the item asap.Edit 7-19-2020. After owner reply.It looks like a lot of customers reviewed the wrong store . No Sir, its the RIGHT store, its hard to forget that pink awning popping out in Ferry st. I dont need to make this up to harm a business. If you want to believe everyone is wrong, good for you! lets see how your business is doing. I was accurate on my review 4 years ago, and after all this time, it makes sense that i am not in the system. its good that theres a new management but personally I dont care, I wont be back. My recommendation is that be straightforward with your refund policy.

Ma
Review №28

I went there and asked if they had an LG tone.. the girl in the counter showed me a couple, I chose the infinim and bought it. Went home to find out that it is FAKE ! I called and her shameless ass self had the nerve to argue with me about it plus they wont give my money back, DONT BUY STUFF FROM THIS FRAUDULENT STORE, THEY GOT HORRIBLE CUSTOMER SERVICE AND STAFF.. THEY DONT CARE ABOUT YOU !! I wish I would have searched for these reviews first .

ho
Review №29

Buyers be aware this estore is starving for money

Br
Review №30

I got swindled there pretty badly. Dont shop there!

Ma
Review №31

I EXCHANGED MY IPHONE 3G brand new for a blackberry but it was a big mistake THEY GAVE ME 3 phones they were all broken, everytime you try to contact them they hang up the phone on you or JULIUS SILVA one of the guys that work there say come back when my boss isnt here and i will help you.I MEAN I DONT KNOW WHAT THESE PEOPLE ARE UP 2 but they do BAD BUSINESS.I ADVICE ANYONE TO LOOK FOR ANOTHER STORE.I DECIDED TO LOOSE MY IPHONE 3G just so i woudnt have to come back there.EVERYONE THERE IS HELPLESS SPECIALLY THE OWNER.I HAD THE WORST EXPERIENCE THERE, THEY TREATED ME LIKE I WAS NOTHING, CAN YOU BELIEVE ONE TIME I CALLED AND ONE OF THE BOYS THERE TOLD ME THAT JULIUS IS THE ONLY ONE THAT CAN HELP ME AND HE WAS ON THE RESTROOM DOING #2. LOOK HOW NASTY THIS PLACE IS.AWFUL BAD BUSINESS. GUYS EVEN IF YOU PAY MORE IN ANOTHER STORE ITS BETTER THAT BUY ANYTHING ON FERRY WIRELESS & ELECTRONICS.103 FErry ST,NEWARK,NJ. I HOPE THEY READY THIS REVIEW AND START TREATING CUSTOMER BETTER. IF THERE IS A - START for SUPER POOR SERVICE THEY WOULD GET THAT.

jo
Review №32

Angelo Good any questions

Ax
Review №33

I paid to get my screen protector done. It was done incorrectly and Marco who claims to be the owner didnt want to fix it or refund me my money

Ca
Review №34

Good service and quick repair

Gl
Review №35

Terrible terrible terrible and they still Terrible any of the items that they have in the store you can buy them on Amazon half the priceWhat do you mean I don’t come up in your system that’s not true I will speaker From there two years ago that Was used and no good When I try to exchange for something better because that one was no good you turned around and gave me a Another use one Terrible one young lady that work in there have a terrible nasty attitude

ze
Review №36

Customer service on point lovely young lady made sure id get the help i needed. Will be visiting again.

Ma
Review №37

Good service

Ca
Review №38

They did not fix my my phone, and will not retun my $180.00, will try to get money back from AMX.NOT A GOOD EXPERIENCECarlos

Lu
Review №39

Amazing service

Pa
Review №40

Good service

Ne
Review №41

Very good service

ve
Review №42

Ferry wireless the best one

Pa
Review №43

Good service

Ly
Review №44

These people are SHADY. They do the hard sell thing and follow that up with sketchy store policies. Do yourself a favor and go somewhere else.

Br
Review №45

Combative to turn down music. This is a community. A family neighborhood. Please respect your neighborhood & potential customers.

Ki
Review №46

Great service

Ka
Review №47

BAD BAD BAD

Ca
Review №48

Excellent work ... good people

Ma
Review №49

Best local ferry street

Ga
Review №50

The guy who helped me was very patient and tried his hardest to help me. Good quality service. Definitely good store

Ja
Review №51

Very well

ef
Review №52

Well educated, friendly people. Whenever I enter they treat me with respect, they know what they are doing. Buying here is worth the money.

CA
Review №53

THIS STORE HAS A SCAMMER WORKING THERE. IT IS CALLED MARTIN RIVAS AND IT IS FROM ECUADOR, SPECIFICALLY FROM CUENCA. I LEFT AN IPHONE X MAX TO UNLOCK IT, I CHARGE $ 250 AND IT HAS ALREADY BEEN 6 MONTHS AND THE PHONE OR MONEY DOESNT RETURN TO ME. BE VERY CAREFUL WITH THAT THIEF.

Ka
Review №54

Shop that repairs my perfect phone that wont spoil! Great service

de
Review №55

My worst experience purchasing an item, these people practically steal, sell used cell phones or repaired as new, tell you that they have just opened to inspect the equipment or teaching clients. In my experience with these people of wrong doing customer I sold an iPhone 7 as new, I get home and I realize that I have faults with the sensor button home, back to complain and I go out with their policies guarantee them by surprise not return your money but they give you a voucher for consumption shop which forced me to change phone paying this time 84.50 $ more for supposedly that if it was new, I try it this time in the Store see that it works properly the sensor, the camera and I forget to test which were damaged speakers, I go back a second time to complain and tell me they no longer have iPhone 7 already very angry going to call the police and then tell me they found an iPhone 7 in other local, but being from another location and that if insurance was brand new had to cancel 60 $ more, the final end up paying 430 $ for iphone 7 used, today I to the apple and customer service page On the serial number I see that this phone has been repaired! a total scam 1 but 3 times in this shop wrongdoing, I do not recommend that anyone be scammed.

Yo
Review №56

Best store in Ferry St! Great Customer Service! The best with the best service! Thank you so much

An
Review №57

Very good service and they are very friendly.

Gu
Review №58

Excellent atention. Seriously..the best place to buy and repair your cell phone ..

Vi
Review №59

The best store, with honesty and the best prices! Thank you so much !

Lu
Review №60

The perfect and fast care

Ir
Review №61

Horrible,,, liars, badly educated, they treat customers badly, I do not recommend them to anyone, they made me waste a lot of time for a phone that was damaged 3 times ......

Ed
Review №62

Good customer service

jo
Review №63

All service

Fe
Review №64

Thank you!!!

Ja
Review №65

With the spot

Information
7 Photos
65 Comments
3.7 Rating
  • Address:102 Ferry St, Newark, NJ 07105, United States
  • Site:https://facebook.com/Ferrywireless/
  • Phone:+1 862-234-1147
Categories
  • Electronics store
  • Repair service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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