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Du Mobile
7679 Thornton Ave, Newark, CA 94560, United States
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Du Mobile
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AN
Review №1

I have iPhone X and the display screen popped out on left side. I thought I was using too much disinfectant wipes. That was not the case, Mike said battery almost died because of over charged. No wonder the phone was too hot once in awhile not sure for the causes. In any case, he is honest about the issue and make customer feels assure about the service. I would recommend this place as I think he has lots of experiences and exactly know what he is doing.

Br
Review №2

I needed a battery replaced in my iPhone. I got a quick price quote and the iPhone was ready when promised. Everything about the service and transaction went smoothly. The shop also has some interesting things for sale that I would have checked out if I had more time. Good job and thanks.

Ch
Review №3

Had to get iPhone screen and battery replacement as well fix a phone damaged by water which was stuck in restore mode. They took care of all of it for a very fair low price. They can also hook you up with any model capacity phone you may need, definitely going to be my first choice for any repairs outside warranty. Got an iPhone hardware issue, Checkout Du Mobile. 5 star service while you wait.

Sa
Review №4

Even though I live far away I am super happy that I made the drive to Du Mobile. The owner was very understanding and found a phone that fits my needs. We even played a fun game of ping pong 🏓 while waiting to be helped!

Ko
Review №5

I called at 2:30 PM and he said he was at this location instead of the Newark location. He said he was covering for a friend who had just gotten married. I called two different times as he said the first time he would just text me the address and he never did. So I called again he sent me the address, I showed up he wasn’t there I called again, he said he had just stepped out and would be right back. 10 minutes later I sent a couple text no answer, I called again and he says he will be there in five minutes. I asked how long the repairs would take and he said 15 minutes. I had already described that I needed both a front and back replacement to my iPhone. Once I get there he says I would have to come back another day as the back repair would take too long. He then shuts down my phone and I ask him to give it back to me because I am rather angry that I just drove to a different location and he did not once tell me he wasn’t going to be there and to say that it would take hours. He had all those opportunities on the phone to tell me. He cost me an hour of my time and gas. Do not do business with this person.

Dr
Review №6

Quick n responsive always manage to take care of me for sure 👍🏽

Al
Review №7

Very professional and friendly. Fast service and affordable. Wow I got a new screen in only 15 minutes.✨✨✨✨✨👍👍👍

K
Review №8

Very fast service. Replaced cracked screen in only 10 minutes. Left with like new phone with a better case and very affordable. Less than the big box store quoted me. Will use them in the future.

Ma
Review №9

Very responsive, fast, and reasonably repriced! Had my screen replaced in 15 mins.

me
Review №10

Mike was awesome. He did a great job repairing my phone screen. He was professional and their rates were reasonable too. I recommend their service.

Ma
Review №11

They are really good and very easy to deal with. I look forward to using them again.

Al
Review №12

Du Mobile provides quality professional service with reasonable prices. I have had many iPhone screen repairs here, along with a battery change. Du is able to quickly understand and navigate through any of your phone problems. I would 10/10 recommend this place to anyone looking for a quick screen repair or any other phone repair solutions.

Ju
Review №13

Love coming here, Du mobile always takes care of my cellular situation.

St
Review №14

I have been back twice for my iPhone 6plus and iPhone 11. They are professional and price are reasonable. The work done on my iPhone is awesome with no issue with the repair. Much better then another places I gone to. Will bring my service back anytime.

Va
Review №15

Called ahead of time to see if they could fix my phone screen & give me a price. Done within 20 min!! I was impressed

Da
Review №16

Went in with a badly cracked iPhone 7 screen. Fixed quickly in 15 min and installed a screen protector. Highly recommend this business.

Ru
Review №17

I brought my daughter’s iPad in to repair the screen and they did a great job and were very understanding about my schedule as well. I highly recommend coming here for screen repairs.

fa
Review №18

Very quick screen replacement for my iPhone. Standard price but very quick and painless.

Sy
Review №19

I was in need of getting my phone fixed as soon as possible. I recalled visiting Du Mobile two years ago and decided to go back after I broke my phone again. Du Mobile came through and fixed my iPhone XS within 20 min! Price is reasonable and definitely cheaper than my ATT insurance plan.

Ma
Review №20

Updating my review. These guys are great. Just picked up my iPad. Good as new! Thanks Du Mobile.my go to repair shop. I had him replace the charging port on my iPad 6Gen. He is friendly, professional, and his price was fair. I like that he is right in the neighborhood.I have to see him again. Same repair. My fault. I tripped on the charging cable one too many times, yet again. He is trustworthy.Also, I can pick up some online orders at his shop.

An
Review №21

Awesome job! Got my blurry screen of ios fixed in less than 30 mins. I first called iOS support, instead of fixing the issue they said it is better to replace since it is a hardware issue, but guys at WU took care of it! I am very happy!

Er
Review №22

First time here and we loved the service. Li Took her time and the result was very professional. I definitely will be coming back.

Ar
Review №23

Du Mobile fixed my daughters iPhone screen. They were professional and responsive, and good value. Highly recommended.

Ju
Review №24

I came in to get a work iPhone screen replaced. The gentleman was clearly busy. I showed him the phone and asked if he could fix it and he gave me a very good quote and told me to come back in 30 minutes. When I came back, the phone was done and I was in and out. I will definitely come back here should I have issues with any other phones. Thank you so much!!!

ka
Review №25

My iphone screen got cracked so i went to Du mobile to fix the screen. It took about 20min and very convenient. I would highly recommend it!!

Mr
Review №26

I like the professionalism of Du Mobile while fixing my iPhone display screen. When I dropped my phone for the first time, the screen they had didn’t worked properly with my phone, so they told me to come back the next day and I am very glad they not only fixed my screen properly this time but also provide me with additional discount of $30+a screen protector + a phone cover. Can’t ask for more especially when Apple care was charging almost double without providing any warranty on any other issue while replacing this screen. I highly recommend this place to others.

pe
Review №27

I had a great experience . Good quality phone and excellent customer services

Ni
Review №28

Messed up the first time but nailed my screen issue the second

Ni
Review №29

Cute girl at the front changed out my battery hella quick while I got a haircut next door.

Ro
Review №30

The cost to fix your iPhone at this place is very cheap I had my doubts about the quality but I gave it a try and the service was great. He was very quick and also gave me a screen protector for a very reasonable price. My iphone screen seems to work perfectly. I would definitely recommend This place. thank you Mike!

El
Review №31

Great Customer Service, Friendly and job done very professional and in a timely manner. The employees working there are awesome! I definitely recommend Du Mobile and will be back.

An
Review №32

Quick professional and convenient

Sh
Review №33

Quick, professional and good quality service .

la
Review №34

Good person.. Down to earth .. Reasonable prices

Pa
Review №35

So good. Got my phone in no time 👍🏼

Au
Review №36

Guy told me to zelle him $510, I showed him the processing payment 3 times and the guy approved. Once he got the payment he said it should have been $680 and tried to tell me I miss-understood him. No customer should trust this place. Ive also bought phones that I had to return because Verizon said the phone was stolen.

Ki
Review №37

Mike was super professional half the price of the Apple store and very honest will recommend to anyone

Va
Review №38

The gentleman was very professional. Very helpful, specially I was stressed and emotionally spun. He was very kind.

Se
Review №39

The personal is very friendly and understanding, even the repair job was difficult she managed to perform perfectly. I really appreciate it and will surely go back.

V
Review №40

I had a great experience friendly staff and great service. I will defiantly recommend to others to go here for there timely and prompt service . They really cared about their customers

V
Review №41

Tracy was amazing. I brought in a case that I had previously ordered to put on my iphone after it got fixed from me dropping it and the screen being broken; and tracy saw I had my case that I was fiddling with, and pleasantly offered to put it on for me. She is so sweet and went above and beyond on her customer service. I will be coming back if needed in the future!!!

To
Review №42

Originally came to this place because Ive been to the Union city location and their service was fast and sufficient. Huge disappointment. Had to come back 3 times even though I did schedule an appointment because no one at the store??? Had my phone fixed and bought a case. Screen was pressing randomly without touching after 2 weeks and he gave me a tough time saying warranty wont be honored because I dont have a receipt despite the fact that he didnt give me one in the first place ???

Ma
Review №43

When my iPhone screen cracked in pieces I was I was looking for a place that would be efficient and financially reasonable. Well this place was the one! The guy was very nice and professional. Super fast service. Very friendly. Great experience.

Ti
Review №44

As usual Du has taken care of my electronic issues

Mo
Review №45

Great service and tye guy was so nice n was very helpful...will recomend this place...to go spot

Jo
Review №46

Made process easy.

Ha
Review №47

Gives professionalized and personalized service.

Ga
Review №48

Mike is the best technologist as far as fixing iPhone. I would consider him as SUJECT MATTER EXPERT. Outstanding service with reasonable priced.

Mi
Review №49

I came here after having a terrible experience at a cell repair shop closer to my place for a non-responsive screen.They were extremely friendly and I was told it would be an hour wait and either would be a service charge to just reconnect a screen or a charge for a new screen if it was broken.What great service!

Ga
Review №50

They repaired my iphone on the spot. Now, my X looks better than new! His knowledge and hospitality could not be matched. I highly recommend their services.

Ja
Review №51

I had a cracked screen on my iPad and scheduled an appointment. I went in and received awesome service regarding the phone which was in a timely manner. I highly recommend to anyone receiving help for service to products.

Mi
Review №52

Fantastic service! Very friendly, honest and professional. I had my iPhone 8 screen replaced, which was done in 30 minutes !

ma
Review №53

Great service and pick up location for wish products

Bl
Review №54

They took my completely demolished iPhone X screen and had it good-as-new in less than an hour. Super helpful staff.

Ti
Review №55

Ordered online and received my items w/o a problem. The store is small, service is a big deal for me.

Ha
Review №56

I had a cracked screen on my iPhone 7 plus and scheduled an appointment. I went in and received awesome service regarding the phone which was in a timely manner.

Da
Review №57

I had them repair my cracked screen, but during the install of the new screen they broke the new screen! Yikes, now that just put a bad taste in my mouth. However they gave me a discount and ordered another screen to replace it again which tool another week. All in all there are still issues with my audio jack reciever. All in all it was a crummy repair and i personally would not return or recommend.

vi
Review №58

Good place

Sa
Review №59

Nick was very polite,fixed my phone in under 20 minutes

sr
Review №60

Place to pickup Wish shopping items!

Ar
Review №61

Unreliable, closes and moves stores at whim

Information
100 Photos
61 Comments
4.5 Rating
  • Address:7679 Thornton Ave, Newark, CA 94560, United States
  • Site:http://durepair.com/
  • Phone:+1 510-399-9778
Categories
  • Mobile phone repair shop
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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