Du
Dunkin Donuts
Newark, NJ 10007, United States
Comments
Mi
Review №1

Coffee is getting way watered down. But I think that maybe the taste of this particular franchise owner as in their country they drink mostly tea. At least that is my experience when visiting India.

Ki
Review №2

The worst Dunkin’ Donuts ever. Line around the corner they open late rude to the customers and act like people don’t have a flight to catch. This is the store on terminal C but the C108 gate. The young Indian kid with glasses is a complete jerk and two Indian told everyone they would open 20 min before they did. Don’t waste your time and coffee was cold and nasty

Al
Review №3

Most convenient Dunkin BEFORE security check point in terminal C Baggage Claim. Easy.

Ma
Review №4

I grabbed coffee here and it wasn’t that great of an experience. The service is extremely slow and inefficient. I stood waiting in line for 5 minutes with 5 workers behind the counter, #1 taking orders, at a snails pace, #2 cleaning bottles of syrup, #3 carrying boxes from the back, #4 toasting bagels, and lastly, #5, doing, well, still trying to figure that out, it didn’t seem like a whole lot.That said, the Dunkin is located inside Terminal A before security, and prices were reasonable. The order was correct, though just a regular coffee so not too much to mess up there, and they were someone polite.I wasn’t overly impressed. The lines was pretty backed up yet no one seemed to want to jump on the other register or multitask. Perhaps I’m asking too much here...

Ja
Review №5

Dunkin over Star B any day

Ja
Review №6

Staff was friendly helpful. I didnt appreciate them putting garbage can lid on table while changing the bag.

Da
Review №7

20 minutes out of my 30 minute Lunch break. Why you ask? There was only one person working. How can you run a high demand business like this?!

Ma
Review №8

Good place to grab donuts, coffee or tea...Dont get sandwiches here.

Ce
Review №9

Very good service right close to the gate, but before de TSA check point. As, good as, ever.

Sh
Review №10

Stood on line for over 30 minutes

Br
Review №11

Price higher than other locations but thats to be expected at an airport. The lady who works nightshift doesnt speak perfect English but she was very caring.

Do
Review №12

Avoid Daxa who just skipped my order and felt like I owe her 1000 bucks. Really bad service.

To
Review №13

If you guys open 0430 0r 0500 it will be perfect plzzzz.

On
Review №14

Says 24 hours but they told me to come back at 545am

Sy
Review №15

Nice donuts but the staff is not friendly

Be
Review №16

What is there to say after you say it is in an airport. It was a great place to sit and get organized. The staff was trying hard. I dont think many people were expectig gourmet coffee or donuts.

Na
Review №17

Zzzzzz. 50 people in line, only one person actually working. Hire a few more people please!

Ro
Review №18

Cheaper than $tarbucks and just as addictive blobs of sugar. Try just tea or coffee if you can. Good luck.

Ke
Review №19

I understand if you come to the United states for vacation, and you speak a different language. Its okay, but if you work Here. I expect you to understand me I should be able to understand you. Live in you work in this country you should be able to speak the language. Real bad communication problem understanding me. And getting my order right.

Al
Review №20

Probably one of the worst locations Ive been to. They charge for ice, are rude, and could care less how long you wait

Vi
Review №21

This Dunkin’ is at Terminal A in the Newark Airport, it’s one of the busiest stores, clean, good coffee but its workers remind me DMV without the attitude. Apparently, they are there to socialize and chatting is more important than taking care of business. C-

Bu
Review №22

Good place for a quick bite.

Je
Review №23

There is a fast pace sense about this Dunkin Donuts. The workers try their best to give you satisfaction. Also the customers service quality is okay, to be honest.

Tr
Review №24

I love all the beverages here but my favorite is the iced caramel Machiatto ❤️😋😋

Aa
Review №25

I want to know why does this dunkin donuts ONLY hires one race. Where is the diversity? I wonder if this location turns down applications from other races.

jo
Review №26

Service was terrible. I waited 30 minutes to be served at 430 in the morning. B Y 5am there was 30 people in line behind me. The staff did not have hair or board nets on. The cashier kept touching her hair.and picking her nails. If I could give them less than a 1, I would. Poor management. Not having staff on a Monday after a holiday. FYI. My very first post thats,how bad it was

Ca
Review №27

Good service and low-priced drink specials from 2pm to 6pm.

Fe
Review №28

You guys make a good coffee, something you dont find every DDs you go. Great service! Always nice people.

Kl
Review №29

The donuts are no longer baked on site. They are just so so but what is really good is the maple bacon cheese croissant

Mi
Review №30

Its Dunkin donuts. You know what youre getting. Long line so order ahead on your app to get in and out as fast as possible

Ke
Review №31

VERY stingy on the toppings, slow, and they overcharge for things that are part of the drink you’re ordering like whipped cream and flavoring. Do yourself a favor and just take the airtrain to Starbucks.

Iv
Review №32

Love their coffee much more than Starbucks

Le
Review №33

Have to get there early for the chocolate frosted doughnuts. If not, youre out of luck, which is why I started making my own but every now and then, I purchase from Dunkin. 10 to 15 seconds in the microwave and its pure heaven!

Ye
Review №34

Mostly friendly service and drinks made right. Could be better stocked on donuts.

N
Review №35

Terrible experience. Ladies behind counter were fighting in another language and not taking care of the long line at the counter. Ordered chicken salad and got tuna. Ordered green iced tea and got black iced tea. Needs a competent staff who isnt rude to customer. Do not recommend at all.

Da
Review №36

No quality at all. Be careful specially when you buy everything bagel. It already burnt even before toast. Got tea which was almost cold supposed to be hot.

Al
Review №37

The night crew is horrible. 15 minutes for a bagel while they walked back and forth doing nothing

Ro
Review №38

Coffee stale and only lukewarm

Ch
Review №39

Nice and easy for gift card shopping for that coffee lover.

Ro
Review №40

Best hot chocolate from a chain store this side of Madrid. Sugar aplenty in the form of the familiar pastries we all love and often wish we didnt.

Si
Review №41

Nice place to get a quick breakfast

Ra
Review №42

Wow, great place to visit. Wonderful service

Po
Review №43

If I could give this place less than ONE star I would. Staff is completely terrible my boyfriend and I had a 4 hour delayed flight with United airlines which was already terrible to begin with. Our delayed time got moved up about an hour, so I was in line at this dunkin donuts all I wanted was a breakfast sandwich and this lady was exteremly rude and told me they were not making sandwhiches because they had to clean. AT A 24 HOUR DUNKIN! And then the other worker proceeded to waddle out from behind the counter and begin talking to someone else that works at the airport. Did not see ANY cleaning being done just alot of upset/frustrated customers being turned away from pure laziness.

Br
Review №44

Did not have two cream cheeses that were listed on their menu. I also understand people are from all over the world but they need to try harder when communicating English. Customers were just standing confused when they were shouting orders.

Ab
Review №45

Always love this chain in USA. Every time I visit usa I try theier coffee and donuts.

Gl
Review №46

Great customer service. Try their Vanilla Chai tea

Mi
Review №47

Mmm their coffee is so good

Ha
Review №48

Good place to have ur coffee

SL
Review №49

1 is a compliment. Do not stop here. As I approached, 1 worker is sitting on the ground amongst a pile of kids and cups all over the floor. They must have fallen, she was collecting the off the disgusting g loor and reshelving them. I wanted to buy a soda, donut and a gift card and put $5 on it. The 2 employees did not speak or understand English. She tried 3 times to use the gift card for me to pay. I told her 3 times I wanted to buy it and put money on it.The 2 spoke to each other in their language. I was told to go to the other register. I was charged 5 for the gift card but hadnt paid for my drink and donut. They charged the gift card! All at 11 pm at night after I got off a flight.I hate to say it but if they cannot speak or understand the language, they shouldnt be there. I wanted coffee but when she picking the lids up off an airport floor, I thought better of it.

Al
Review №50

Not staffed well on a busy Saturday afternoon. With just one employee helping customers, we waited in line for 15 minutes before we even ordered.

Os
Review №51

Good to go on sweeties

Sh
Review №52

Nice to have while running to Ferry.

An
Review №53

Good quick service. Morning crews are efficient and polite in answering questions

F
Review №54

Really old donuts, I DNT know if its my luck but Everytime I acknowledge go for a donut if feels thats been on the counter for weeks!

al
Review №55

It is beautiful place in front to gate 111 terminal c Newark internacional airport

Ra
Review №56

Nice. Drive in order was placed. Good taste and good behaviour of the staffs

ro
Review №57

Coffee was watery and they didn’t put enough flavoring in compared to everywhere else. Donuts are safe but get hot coffee somewhere else.

A
Review №58

Coffee is hardly taste like a real Dunkin coffee there. Its like an after market coffee that they are using over there

Je
Review №59

Asked if they had any cinnamon buns - what I got were two bottom halves all wadded up and extremely old. - NASTY

Ma
Review №60

Awesome! Love my Dunking

Ma
Review №61

The macchiato was awful... I had the same in Rutland and it was amazing.

Ta
Review №62

Food was great, atmosphere was friendly. Just wish I got a little more portion for the hashbrowns I ordered.

my
Review №63

Open 24 hours, excellent for delayed flights, plenty of options to choose from to get your sugar fixed, best of all is the seating area with tables as you wait for your luggage or person to arrive. Cheaper prices than the other stores in the terminal

Br
Review №64

Great service and really good food.

Ro
Review №65

One of the few places open 24 hours in Terminal C. Very busy when all the other restaurants are closed and its not located in the best spot for all gates at Terminal C. Friendly service and decent menu for an airport.

Oh
Review №66

The ladies that work here are super nice. The menu is a limited menu due to the size of the location. The doughnuts are fresh and yummy. Be prepared to wait a good half hour in line for those yummy doughnuts. Only two people work here and the line is always long. Overall, the coffee and doughnuts are worth it.

Na
Review №67

Ill miss you Dunkins, open more in england.

An
Review №68

Everytime I order coffee, I tell the same guy not to make it light and guess what? He makes it light! And guess who has to tell him a little darker, please. Everytime!

Ti
Review №69

It takes forever to get a cup of coffee and half of the time the coffee is nasty and they are rude... No good..no good at all. They can atleast put 2 ppl at the register at 3am cs most of us start at that time. Last time i went I waired so long that I had to leave. TERRIBLE SERVICE

Da
Review №70

Reena and her staff was amazing thank you from atlanta ga dunkin 😙😙😙😙😙

Do
Review №71

This place only looks like a Dunkin donuts its just a place using the nameYou get coupons off the cup to you buy from here and they done honor themThere is always an excuse whyIf you are a Dunkin donuts you use the the cups with the coupon yet you dontdtake them not good

Jo
Review №72

Just what youd expect when going to a dunkins, the coffee was good and the staff were prompt in their service

Te
Review №73

Service sucks! Incredibly slow!

Ta
Review №74

Located inside the port authority bus terminal. Love their chocolate glazed donuts

Mi
Review №75

Thank goodness for this Oasis of good food, fast service, and good service in the sea of yuck that is Newark airport terminal c.

Er
Review №76

Good place. Just like any other Dunkin Donuts.

sf
Review №77

Very nice place and better prices that Starbucks.

Pa
Review №78

Was awesome but they closed 😢

Ju
Review №79

Good Dunkin location conveniently located by Gate C110

Ab
Review №80

Always fresh coffee.

Fr
Review №81

Donuts have lost their high calorie sweetness!

Ma
Review №82

Love these donuts.

da
Review №83

Good donuts just missing the inside

Di
Review №84

I always love some good dunkin donuts

Lu
Review №85

Great bagels! Good coffee?

He
Review №86

Good efficient service.

Ch
Review №87

Worst customer service I have ever had. Horrible coffee and horrible food. Go to literally anywhere else.

Wa
Review №88

Great coffee shop, but bad customer service

Mo
Review №89

If you like coffee... that is the place.

Ro
Review №90

Stale Boston cream doughnut that gave me stomach pains. The cream looked weird so I threw the rest of it away.

Ja
Review №91

The new store in terminal c is aweful !!!! Piss poor service they dont have enough help never are stocked with anything ! The lines are outrageous ! If your going to run a high volume store like this you need to be better prepared! I stop going there and just go back to Starbucks!!

Vi
Review №92

Nice people freindly service.

Ol
Review №93

Fast.

An
Review №94

Decaf coffe was too weak and tasted burnt.

De
Review №95

Service is too. slow at EWR

Ch
Review №96

Love my Dunk in donuts

Se
Review №97

I was not at Dunkin Donuts, I was waiting on a bus.

Ho
Review №98

One of the better options for food at Terminal A.

So
Review №99

Their croissants are the best.

Do
Review №100

Love this! 💕

Information
100 Comments
3.7 Rating
  • Address:Newark, NJ 10007, United States
  • Site:https://dunkindonuts.com/
Categories
  • Coffee shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Takeout:Yes
  • Delivery:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Quick bite:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Tourists:Yes
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