I love being able to get most of my favorite products from here. I very rarely have to waltz down to the main store inside the mall. Staff is always helpful and insightful.

First off people are rating JCPENNY and not Sephora for some reason. Anyways, I went into this Sephora today and it was completely dead. Two black woman behind the desk laughing and talking. Didn’t say a word to me as I walked in, didn’t approach me and ask if I needed help. My first time in Sephora by the way and wanted to get matched for foundation. As I was walking out, another black customer came walking in and the ladies said HIII WELCOME TO SEPHORA HOW ARE YOU? Really loud and enthusiastic! So if your white, go to the other Sephora in the mall. I got helped immediately.

WoW I got a great bargain at J. C. Penneys today. I went to the clearance rack. The clothes are nice beautiful colors!!! Didnt shop at Sephora today but its nice in there.

Staff was very helpful. Clean and neat.

Price matched bestbuy the manager was amazing!!!

Helpful staff. Since it is smaller than the usual stores, it is faster and easier to find what you need. Perfect for a quick in/out visit.

Typical friendly store. Kind of pricely. Great when they have great sales. Nothing I really wear though. Clothing is outdated for a Philly cat like myself

Good selection. Easy in and out. Clean.

Friendly sales associates and many sales. Good prices

Nice select and anything you could possibly want very friendly service

Service was awful. Today, 2/19/2019 @ 5pm I walked in and the 2 young ladies working walked passed me several times without asking if I needed assistance. I had to interrupt their conversation and asked for help. The young lady that assisted me acted like she had no clue as to what was going on or to what I was asking for. She clearly had no interest in helping me but was more interested in continuing her conversation with her other coworker. Needless to say I left the JCPenney Sephora and walked down to the end of the mall to the other Sephora stands independently. When I walked in there I received help immediately. Thank you to Aura and Jess who were most helpful. I think the employees at Jcpenney Sephora should receive customer service training at the other Sephora down on the other end of the mall.

I needed help finding a match for my foundation, absolutely terrible service. Waited for the ONE employee to help that was doing make up, she said she would be 10 more minutes, i continued waiting for 30 mins & she didn’t acknowledge me to say she will be longer or anything so i left. Will not return there for any kind of service or make up needs. Extremely unprofessional & a waste of my time.

Great

I go for the cologne

The staff are friendly