They were able to fix my lock. They came in less then 15 minutes and they gave a fair price
Super easy process thanks to Doug! Timely and efficient, really reliable service. Would definitely hire this company again.
Julio was great! He was speedy and incredibly helpful.
Ari was quick and very friendly! Thank you!
Ari was the locksmith who came to help me when my keys decided not to work. He was kept me up to date on his arrival and texted when there was a delay. Once he arrived he was quick, efficient, and super professional. I would highly recommend Ari’s services.
Art was very professional, kind and nice.
Sean was responsive and quick to come out to address our issue. I was able to text him a picture and video of the door and he came prepared with the right tools and equipment. He even upgraded a part for us at no extra charge. I would absolutely use Sean and iguard locksmith again in the future.thanks.
Quick & professional service!
Doug was amazing and did a great job. Would use these guys again. Fair pricing as well
Very knowledgeable staff here... they sent Ethan over and he took care of us. We had a difficult door to work with and he did everything he could to fix it. We are very happy with the job especially since he went above and beyond to change our locks.
Very affordable. Adam was super helpful. Answered the phone and came right away to help me get back into my apartment!
Had a terrible evening, got stuck out of my Airbnb rentel, but thanks to Rom my trip was saved. Great service, professional and quick! Thanks so much, highly recommended
Thanks for the fast and excellent service!Had to replace my entire lock set in the middle of the evening. Locksmith came within 20 minutes and finished the installation within 30 minutes!Highly recommended!
Needed my apartment to be re-keyed. They came, practically by the time I could go back to get my checkbook they were done and I had two new keys! Fast and efficient... oh and they were right on time!
Dan did a great job! Super friendly and professional. He was fast and efficient and the service was very reasonably priced (we got our locks changed). Highly recommend!
Situated in a great hardware store, with fair prices and excellent customer service. Julio was very helpful and cut all the keys I needed correctly (including some fancy ones). Quick service too.
Excellent locksmith. Needed keys made quickly and they did it very fast for a good price. Friendly with excellent customer service. Will definitely come back for my locksmith needs.
Exceptional service. Fairly priced. Impeccably polite. Very industrious staff that cares about the well being of its store and customers. I am always impressed by their operation.
Awesome experience. Locked myself out during a time sensitive situation, had to go to a birthday lunch. Thankfully I called Guy and he was abl to b there when 15 minutes, as he promised. Was in and out in no time, 10 minutes max. Hopefully wont be in another situation like that again but if I am, I know where to go!
Michael was great! He changed my lock in my apartment. He was efficient, helpful and very polite. I strongly recommend Michael for this type of service. Sonia
Julio saves the day. I love this store for everything and now I know they have superior locksmith service. Highly recommend. Also only locksmith for miles open past 4 pm. Thanks Julio!
Michael, the locksmith, came to replace my front door lock. He was thoroughly professional, did a fabulous job. Also called to confirm appointment time with me beforehand. We agreed upon a lock, and when that did not fit easily, he installed a more expensive one for the same price. Everything looks and works great. Would be very happy to use him again, anytime.
Adam was reliable and professional. Happy with the service.
Michel helped me and was there within 15min of calling. He even put a new lock on my door. Was very patient, fast, and knowledgeable. Highly recommend!
Michael changed the locks on my apartment and he was great! Patient, efficient, and very clear about explaining the process. Highly recommended!
Michael the locksmith arrived promptly and provided great service. He was very helpful and walked me through the process of changing my lock. Would definitely recommend.
Best place in NYC to get your keys. Amazing staff, excellent service and convenient neighborhood hardware store. Highly recommend
Quick and painless services for Michael. He arrived on time and serviced us with good vibes. Thank you!
Locked myself out this morning, the same morning as an important morning meeting and a trip just after. 10 mins after my call they got me into my apartment (after verify that I actually live there). Highly recommend!
Had an amazing experience with iGuard Locksmith. They were very quick to arrive, quick to replace the lock, and great prices. Highly recommend!!!
This is one of the kindest companies you’ll find in NYC! It’s rare to find a place that has such efficient and kind staff. Shout out to Julio - so helpful! :)
Great resource for upper westside from making keys to buying ac’s that will fit perfectly for apt living. Everything from soup to nuts. Duct tape tools household and kitchen accessories batteries gift wrap. Anything you need as a neighborhood resourceful neighborhood resource. For your apt or home. Well organized beautifully shelved easy to shop knowledgeable people working here. !!!
Great prices on keys, super helpful staff. Julio, Rinaldy, Esteban (front desk guys) will help you out with whatever you need. Clean store with large selection of hardware and consumer goods.
This store is amazing and they provide you with great products. They also have great service and great employees.Thanks Julio for your help!
Michael did a great job on a very difficult lock. Arrived on time and communicated with me through the process. Thank you!
THE spot in manhattan for quick and easy key duplication and all other locksmith services. Julio is the man, duplicated an entire new set of keys efficiently and at the most affordable rate in the city. 10/10
Julio is the man. Been going to the store for years and they are always very helpful. Walk in and they immediately ask how they can help and take you right to the products you need. I couldn’t recommend it more!
Friendly, fast & reliable. Went to them to get key copies made urgently and they handled my request fast and efficiently. Highly recommended.
Doug Fantastic service and wonderfuul job..thank you soo much for getting heere,so fast and getting me back into my apartment..
My go-to lock and key store plus all the cool things I need for my apartment. Julio is the best!
Michael was such a huge help! He arrived within a few minutes of my call and was so friendly and helpful. So grateful that he saved the day!
Needed to get a couple quick duplicate keys made in the hood where I work. Luckily stubbled across Basics Plus - and a top notch guy named Julio who hooked me up super quick w/o any issues or drama.Nice to know there are still some awesome hardware stores in nyc that can help people out in a pinch.
Fast, easy and effective. They had a wide range of specialty keys that suited my needs. Julio was super friendly and helpful!
Quick service for key making. Best in the UWS! Lots of good finds in the store as well
Great experience. Quick, easy, and affordable service. Julio and the whole staff were excellent!
Doug is the best: professional and prompt!
The guys here were super helpful, professional and I am so happy they are open late unless other places in the neighborhood. Definitely recommend this place!
Very good job . Guy called prior and was early. Reviewed and was efficient. Keep this # !
It’s always a pleasure coming into Basics Plus. 99% of the time they have what I need. If they don’t, they always point me in the right direction. The staff is helpful and friendly. Other establishments should take lessons from them.
Great customer service by Julio. He was very friendly and made a copy of my keys fast. Thanks!
Julio was very helpful! Great customer service! Would definitely recommend!
I got locked out on new year’s day in the middle of the night. Gy arrived at the property very soon after I called the locksmith, it took less than 5 minutes for him to open the lock and replace it with a new one. He was very helpful and I can’t be more thankful for that.
Michael the locksmith came at 1:30 in the morning. Got me in as fast as can be! Highly recommend!
I was locked out JUST LAST NIGHT! I contacted iGuard at 2am, and within 30mins they were already working on my door. Their personnal were precise, professional and punctual! Couldnt be any more helpful! Id recommend their service ANY TIME!!
Walked into basics plus Julio helped me out with my purchase. Awesome guy make sure to ask for him when you go down there. 🙏🏻
Eliay was very helpful and skillful! He saved the day! 10/10 recommend!
Super helpful and easy! They made the keys quickly and they worked perfectly! Julio and Renaldis were the best!
Julio from iGuard locksmith saved my life after my friend misplaced my key. Super quick and helpful service. Thank you Julio!!
Quick professional knowledgeable staff and excellent customer service, spotless store, useful and innovative stock. Key copying was fast & easy.
Yuval efficient, fast, and mean what he says when the job will only be 10mins. Awesome, reliable, and will definitely call for service again.
Avi (the owner) came this morning to Tribeca at 5 AM to cut my bike lock. He is extremely professional and verified that it was my bike prior to cutting the lock. HIGHLY RECOMMENDED!!! 6 out of 5 Stars.
Great service, I was in and out super quick. The team is super helpful. Highly recommend it.
Quick efficient and works. What more can you ask for? Julio was very helpful
Basics Plus UWS is the best, been coming for years, always friendly smiles and helpful answers!Julio was very helpful!!Thank you
Had a fantastic experience. Quick service, key works. Highly recommended.
After quoting me $125+tax, final bill was $560Get your quotes in writing from him before the work starts.
Dan - nice, quick, clean job. Good price
Excellent service. Took only 2 minutes!! Julio was so helpful! If you need a copy of a key. This is the place
Great service! Julio was incredibly nice and helpful. My favorite hardware store on the uws!
Iguard is the go-to locksmith on the upper West side. Fast, efficient, and professional- I had a great experience with this company. Happy to recommend
Amazing and reliable service; Rafael made my keys in no time and sold me a top lock as well.Excellent team and store.
Pascual made my keys in no time. Loved the fast and friendly service. Definitely recommend
Great service. Friendly staff. Julio quickly was able to copy several keys very quickly.
Friendly staff! Great, fast service! Reasonable prices. Very satisfied!
Great experience at iGuard Locksmith on the Upper West Side! Went to get a key copied and received fast and friendly service from Julio! 10/10 would use this place again for all locksmithing needs.
Julio and Renaldo are helpful every time I get keys copied here! Fast and friendly
Went to many stores in UWS and nobody was able tk help us. When I came basic plus and worked with julio, he was very efficient and helpful. We had a great time and highly recommend.
Everyone was great! Keys were quick and easy. Highly recommend!
Great service; quick and efficient. Amazing display of keys and locks. I’m coming back!!!
Julio at iguard was helpful and so friendly. The keys were well made and made quickly. Thank you!
Very friendly and quick service. Julio was very helpful. Highly recommend using their services.
Great service, very polite. Great pricing, very knowledgeable. Will use again for all our key needs
Great service. Made 6 copies of my keys in under 3 minutes. Very pleasant. Golda E
A regular cylinder is listed online for $9.75, got scammed to pay $250 and he only wanted cash.
Great job! Julio is very nice and helpful. Come here for key needs
Julio gave us excellent service as soon as we walked in. I would highly recommend this location for your locksmith needs.
Julio did a great job. Very quick and on task. Great service. Love this houseware hardware store.
Best store in town. Great staff. Luv it❤
I lost my friends key and Julio saved my life! Super fast and nice service on a tough key! Thank you!!!
Awesome service! I showed up as the store was closing and Julio had the the 2 keys I needed made in 2 minutes! Saved me a huge inconvenience!
Outstanding and great expertise !! Best place in the city. Very highly skilled
Went here to get a key duplicated and they were excellent! Fast service, very knowledgeable and helpful.
Very efficient, friendly, and professional. Keys were made quickly and will definitely return in the future.
Julio and Grizele offered prompt, friendly service. Very pleasant experience.
Very professional. Have had them cut multiple sets of keys. Highly recommend.
Great experience getting a copy of my keys here! Super fast and efficient. Staff was kind.
I like the way Julio is working and helping me out in the store!
These guys have been really helpful. Quick, easy, secure. Thank you for your help!