I definitely got scammed here today. I bought 3 potra 400 35mm film and 2 cinestill 800t 35mm films and my total was $103.38x My total should have been $85 AT most. I think because I told the guy I was new to film, just trying to make conversation, he took advantage of me. Definitely told my photographer friends to not shop here instantly.
The very best in selection at a very reasonable cost. The service is stellar in a world that has forgotten what kindness is. Elliot treated me as a treasured family member, and I will always shop with him. Thank You.
THE recommended starter telescope!After picking out this telescope as the perfect price/options that I needed, I ordered this from 42nd PHOTO to ship to my beach condo in FL. 42nd Photo made this easy. The telescope arrived as promised, fully functional and ready to use. I would definitely do business with 42nd again.
I got 35mm film developed here and were the only place open around the area over the weekend. I was sticker shocked just for negatives and prints, and up-charge on any changes (like matte, border, etc) but didnt know any better because I havent had film developed in years. After I received the prints, which were ok quality, I called around and found few places in the area that specialize in photography, do the same thing WITH digital exports for 2/3rd of the price here. You just have to go on a weekday to those places. Skip this place for printing if you can.They do have awesome gear and gadgets though, really competitively priced.
42nd photo is our go to store for our electronics. Their service is first-class and are really helpful when research/buying anything. The employees are super helpful and resolve any doubts you have. For buying camera and accessories they have displayed in the back along with loads of photo and video gear. Id do business with them again.
So this place is a gem! James always knows how to help! Have had excellent expert service, from buying a camera to deciding on a camera bag to buying darkroom enlarger paper! James has always managed to assist us.Great place, convenient location. I was recommended this place by a friend and it is always my first port for all my photographic requirements!
Hard to Find filmI can’t find this ColorPlus film no more locally. No one has this film. I used to get this at Walgreens. Now I have to get one of my fav films online Thanks 42nd PHOTO for having it. Very good color, almost as good as Ektar100. I love the price and quality of this product. It arrived quicker than expected!
DANGER! This company has hidden scam practices, very careful, it sells used items like new and if you want to return them they charge you 20% of the total. The shipment is set in 6 days and can take weeks without preventing it even though it has already been charged to your card
Beware of deceptive pricing! I ordered a Canon EOS 6D Mark II on their site for the listed price of $1,199.00. This seemed like a great deal, compared to other sites. I then received a call from their processing department to inform me that I had accidentally chosen the European model. This model supposedly did not include WiFi, GPS, or video (all of which were features clearly listed on the product page). It does not appear to be possible to even order a European model from their website. In order to receive a product with all of the listed features, I was told it would be $200 more. At the end of the day, the product price was similar to other sites. Just be aware that you likely will not get the deal you think you will.
BEWARE!!! I ordered a $1200 setup that never shipped and they charged my card despite PayPal’s policy that cards will not be charged until the item has shipped. I tried contacting the company daily for OVER A WEEK by email and leaving voicemails because the operators would hang up on me or transfer me to voicemail. When I searched my order number on their website tracking Page it would say it did not exist. If you are willing to gamble and play games then maybe the low prices are worth the small POSSIBILITY of receiving what you ordered. It will certainly be in an untimely fashion if it even ever arrives.
Order online a lens and then I had to call to learn that it was not available and offered a replacement that cost me $300 more (without my prior consent). People were very rude over the phone not trying to find a solution. Couldn’t even return as they charge 20% restocking fees!!!!
This is an online order review.They sell grey market merch as if it were legit. They are not authorised Nikon sellers, sell non USA editions as if they were USA.And when I cancelled my order because of my doubts they charged my card even after I spoke with a guy on the phone as well as sending an email.They will say anything over the phone. Assured me they could substitute a USA edition for 200 more dollars but there was no USA edition on the website, which didn’t actually say it was a non usa edition.I’m staying away from them from now on. I could give you more questionable things…I just wanted to alert others who might be enticed by the apparent availability of hard to find equipment (my reason for using them) or low prices. The equipment from non usa editions or non authorised sellers may be different and can’t be serviced by Nikon and Nikon boxes are unsealed so even if a undependable seller says it’s a us box who knows what’s inside. I am afraid I cannot trust 42nd st camera.B and H, Adorama, crutchfield, even green camera on Amazon, all are authorised Nikon dealers. I’m sticking with them.
I am so happy with my new Sony a6400. This is a great little camera that performs well and will work fantastic for what I want to do with it. 42nd PHOTO provided great service and my package made it all the way out to Alaska within 2 nights! Very satisfied customer and I plan to use 42nd for all my photography needs. The shipping is so fast. Next day delivery. The camera is great and the edu price is the Cheapest place you can find.
PhotographerI am very pleased with the service from 42nd Street Photoand such a great service from start to finish, I ordered a Nikon D850 in good condition and when I received it I was very so prized that it came in almost original condition with all the manuals and -battery-charger and more in the original Nikon box. So a big thank you to 42nd for such a fantastic service and I would highly recommend them.
I was given a Nikon D750 and lens as a gift from 42nd Street photo. I cracked the SD Card slot cover. I first tried to get it repaired at my local camera stores, only to find out that Nikon would no longer authorize them to repair Nikon cameras. So I mailed my camera in for repair to Nikon. Nikon informed me that my camera was a “grey market” camera and they refused to repair it. When I called 42nd Street Photo to ask questions, they told me, “that camera is not worth repairing” and, “why would you want to repair it” and “why would you send it into Nikon”. So frustrating,. Avoid this company!
Says they are open till 7pm.I walk across the city to get here and ring the bell at 4pm. I see someone across the store and they give me the signal that they’re closed. Didn’t even bother to answer the door.TLDR: don’t waste your time
I ordered a lens 85mm and paid extra $100 for next day delivery because I had an important event and I needed it... Two days later I received an email saying your order will be shipped in 4-6 weeks!! So I had no choice but to cancel.The reason they did this move is because I didn’t respond to their first email when they asked me to call them back because my order is missing info.. it’s just a BS Bait and switch.
Ordered a camera that was out of stock. I called to switch it out to one that was in stock. The guy on the phone was completely rude. He told me the camera was a different price then on the website (like 300 more). I did tell him I was looking at the website when he rudely told me because of a different currency. He is in New York... I’m in WA state... WHAT. He was extremely rude. Short answers and really wasn’t interested in switching my order or even re ordering it with me on the phone. Will not be using them, I cancelled my back ordered order.
I ordered online from out-of-state. They sent a used camera and extra items, payment for which they added to my finance account. I had to contact the NYAG and BBB to get resolution. I was within the 10 day limit return policy but they still tried to avoid it. PAY CLOSE ATTENTION TO THEIR RETURN POLICY! In my opinion, 10 days is not enough for a credible serious business to provide online ethical customer service.
Very helpful! They do wonderful work. Highly recommended.
Had a great experience in terms of customer service on all three of my visits to the store.
So helpful and you can get disposable cameras film developed into prints
Wonderful place to purchase Photo & Video gear. Mr Silvio. Is an amazing seller. Always polite and helpful. 👍🏻👍🏻
The place is listed as open. I traveled an hour to get there. They are not open. There are people inside but the door is closed. They wont answer the phone. No signs. Just an endless loop recording when you try to call.
Unethical and underhanded establishment based on my last two contacts with them. In both cases, they sent an email asking me to call as they needed additional information to process my order. It was an attempt to upsell me in both cases. Most recent was two days ago and when I called them out on it and told them to ship the item that I ordered. I then notified NYC BBB. 42nd Street response was a flat lie telling the BBB they contacted me to provide a reduced discount for similar product - Did not happen. Checked status of my order today and noted they cancelled the order. Stay away from this place
They make purchases on eBay and never pay the seller - why? Because they are selling like items and want to suppress other sellers. The are deceitful - never buy from them -
I ordered my camera from here a year ago and am extremely satisfied with my purchase. Not only was it cheaper than anywhere else, but delivery on it was extremely fast. Customer service followed up with me after the purchase, after it was delivered, and now a year later to make sure Im still satisfied. Five stars well deserved!
Customer Service (Michal Ext 5018) was a great help! Answered all my questions and helped me decide what accessories I needed. Very easy to talk to and understand. The camera (Nikon B700) and accessories arrived in just two days. Everything was exactly as Michal and I discussed. I am very pleased with the camera and the quality and I think it will do exactly what I want to do. Your website is very well done and easy to navigate. That along with the customer service makes a great combination. You get 5 stars from me!
I bought a camera lens as a birthday present, and received a call back following my order, verifying it would meet my expectations. It revealed the lens would not have. After professional counsel I decided to upgrade to a better and more satisfactory product. Very satisfied with the inter activeness between products posted online, purchase and professional advise/ follow-up. Great store for all things camera related. They are the experts beyond NYC
This was the Best Buy on the net. Cam packaged perfectly. VERY attentive customer service--even received a call before the gift shipped to make sure all was well. The Rep noted that for my kids needs a different lens would serve him better. He marked it down to his cost and I got the better lens. Cool company--very direct, very NY and no nonsense. Will use again
This is a top-notch photography source. I recently ordered a camera online; their website was easy to use to order it. They offered free expedited delivery too. The next day they called to confirm the delivery address. The camera arrived and performs as expected. Overall an excellent experience.
They were easy to deal with. I am not a photographer by any means but still needed equipment to take photos for my business. They gave me great insight on what would best fit my needs and delivered my order promptly and in good shape. Ive recommended them to a friend who is getting into professional photography in the music industry.
Very helpful customer service. Did a great job of informing me of my options which prevented an unnecessary purchase. Great job following up. Doing this led to more sales for them (to which I was more than happy to do business with them again). I have already recommended others to their site/store and will continue to do so. Very accommodating and well informed customer service. Great job 42nd St.!
The shopping experience was excellent. They had the best prices for my Nikon D7200, and I didnt get the salesman rush when I ordered my camera. I didnt get pressured to buy any other accessories that I didnt want or need.I ordered my Nikon on Thursday. The camera was delivered on Friday. A perfect transaction. No regrets. I would definitely use these guys again.
I had a great experience with 42 Street Photo. I recently bought a Nikon lens and they were extremely helpful in the purchase. They reviewed what lens I wanted to buy and made several very helpful recommendations. The staff was very friendly. Once I made my order they followed up on the delivery dates and then again to ensure I received my lens. I would highly recommend purchasing from them in the future.
Great place to purchace
This is the best purchase Ive made with these guys. Sales representative is very professional, gave me right information and I was able to quickly take decision and Purchased Canon 6D Mark || Camera. I was actually shopping around different places and finally with proper good advice I bought in 42nd Photo store. I immediately recommended and referred my brother. Very good shop to buy camera. I recommend this shop for further shopping.
I have got an excellent pricing for an high-end Nikon camera and lens and ordered via their website.Their staff rapidly contacted me to confirm the order as well as making sure I did not need any other components. Their staff also took care of knowing about my photography operations for a better understanding of my needs.Very courteous and rapid delivery. I will definitely consider buying again and recommend that supplier
I did business with these people 30 years ago and even more impressed now! Best price (better than the big A) I found and the people are awesome! I did an online purchase and THEY called me to make sure I was happy, and then it came very quickly on standard shipping. Cant say enough great things about 42 Street Photo!
Its misleading that this camera shop has such positive reviews. After ordering a camera online for $100 less than it was priced anywhere else, I got a phone call from Peter, a sales rep at the store. Told me I had ordered the Japanese version of the camera and said the US version would be $100 more. I specifically said no thanks i cannot afford to spend the extra just send me the Japanese version and i will try to find a work around to change the software language. he said no dont worry about it, I WILL TAKE CARE OF IT to me that seemed like a genuine offering. When i received the camera i was happy to see USA on the box and everything was in English, then I saw my receipt with the full price printed on it! i check my credit card statement and they had billed me the original amount and then ADDED an additional charge of $100 a few days later. THIS IS NOT TAKING CARE OF IT.Not only that but i went back to their site to try to find ANYTHING that said the camera i ordered was a Japanese version..there was only ONE option for this camera on the site, one price, one description. Literally just a scam to get you to buy from them because its a good deal, but charge you the regular price anyway. If i wanted to pay that price i would have went to B&H....duh.Thank god my credit card company was diligent in fighting this for me and I was able to remove the additional fee and keep the camera i received. Buyer beware and shame on the seller.
My customer service rep Michael was very helpful in working with me to get a great deal on the camera, and was also extremely friendly. He answered any question I had promptly and with high energy. And this made the experience so much better. It is also great to know that they have killer deals on cameras and equipment! I will definitely be buying more from them in the future! Highly recommend this place to anyone who is into photography/videography.
Im a loyal, old 42nd Street Photo customer.Nearly 50 years ago I outfitted a complete color darkroom (for film) with them.Recently, when I was researching a zoom lens that I wanted, I saw their name on the Google search engine and was delighted to use their website and to place an order with them again. They even called me on the phone the next day to confirm my purchase and my shipping option.This is an old, trustworthy business that delivers value.
I found 42nd Street Photo by accident while searching for a camera. They had the best price on the model I had been looking for. The website was easy to use, and customer service was very friendly and knowledgeable. My order was well packed and delivered promptly. I would definitely buy from them again.
I purchased my camera through their website at a great price. I received a phone call and talked to an actual person, asking if I needed anything else to go with my camera. I appreciate the one on one service, especially when ordering online. Great customer service!
The Product I bought was good and was less costly. But i will like to focus your attention to the point that the products in this hop is without any warranty. The prices given in the website is not available in the store, moreover you have to pay pay separately for warranty.Just consider this before buying. Warranty matters a lot instead of saving a few $100.Go to B&H Photo, they are nice else try Best Buy.
I was treated with great customer service. I ordered a wide angle Panasonic lens for my camera and received a call shortly after to let me know I had accidentally ordered a foreign version of the lens and that it would most likely not fit my camera. I was able to switch the order before they shipped it so that I wouldnt have to exchange my order and extend the time period to use my new lens. It takes exceptional customer care to pay attention to details like that!
I have been a loyal customer for many years. I very much appreciate the selection, pricing, and service. Many times they have stock when other stores dont, making my life much easier. The people are courteous and knowledgeable. What more can you ask for?
I was very happy with my product and the service. As the pricing was very affordable and my product came at a timely manner. From my experience, as a company they are very reliable so I can confidently recommend them.
Price was the best we could find. Service was great. Delivery in two days at no additional cost. Love the lens. Well done!
I found 42nd Street Photo to be fast, helpful and courteous. They were very good at accommodating my wishes and helped me save money. My shipment arrived quickly and everything was as they said it would be. My experience was very positive and I would not hesitate to order from them again. Their attention to detail and their quick response to my questions helped make my experience effortless. I highly recommend them.
I placed an order for a lens for my Canon and they were very accommodating in the ordering process. They even helped me with selecting filters for my new lens. Very knowledgeable and helpful! Great prices! I will definitely order again as I plan to buy a full frame sensor camera from here very soon!
A great company to deal with! 42nd Street Photo has the best prices, fast shipping, flawless customer service, plus my new camera works perfectly. They contacted me twice -- before and after my purchase -- to make sure I was happy. I am definitely a return customer!
42nd street photo is a great camera shop. Soon after i placed my order i received a call saying that i had ordered the international version of my camera and i was asked if i wanted to change it to the us version, i actually decided to keep the version i had ordered and just added a protection plan, so far so good, amazing camera. I also received it overnight. Wonderful experience, will shop there again and again.
I needed a good walk around lens for my Canon camera. I was recommended the Canon 24-105mm F/4L lens by a photographer friend. I searched on line for the best price and found it at 42nd St Photo. They called me to confirm my order and their customer service was exceptional. I have purchased from them before and definitely will again.
This company is unbelievably good! Not only do they have the best prices on camera bodies, but the selection is vast. On top of that, they stay in touch with you after your order to make sure the delivery is the way you want it, to let you know of additional savings, and to be sure youve been notified of the delivery process. What more can you ask? Five Stars PLUS!
Suggested by my friend who told me that the lens I wanted to buy was about $50 cheaper than the best price at Amazon. After I placed the order, its sales called me and made some suggestion on the accessories I could buy and shipped me the accessories better than what listed on the page without asking me paying the extra. While I receive the hood in a wrong model, they reshipped the correct one immediately. Very good services that I recommend.
I have great experience with customer service, very nice and helpful.I purchased a used Video Switcher and they have the best price for this product. A few months ago, I also exchanged my professional Sony camcorder for a newer model and the sale Ref is doing a very good job for this exchange. He gave me a good price on my old camcorder and I was very happy about it.
The web site allowed me to find what I wanted very quickly (a Nikon D5600 body) at a very reasonable price, and with a reasonably priced extended warranty. My purchase was confirmed by email quickly and my camera arrived on the promised delivery date. Overall, a very smooth and satisfactory transaction. I was pleasantly surprised to receive a call from a customer service rep a year after my purchase, to check on my satisfaction with the camera (which Ive been very happy with). I will certainly look to 42nd Street Photo for my next purchase of camera and lenses.
After placing on online order, I received a confirmation email letting me know my order was received and being processed for shipment. I really appreciated the prompt response letting me know the status of my order. Additionally with the quick shipping turn around I expected my shipment to arrive on Wed and shockingly I received it on Saturday Morning 3 days before the expected time. My item was just as the image on the website and quality of the product is outstanding.My item was also well packed and I am a 100% satisfied Customer this place will be on my top list for recommendation.
I took a chance buying from this place from Canada. They had the best prices after spending countless hours searching online. They shipped the camera to where I was staying in LA, and were always accessible by phone. They called me after my order and confirmed all the details, answered all of my questions and were very helpful. If you need any gear, this IS the place to go.
I have got an excellent pricing for an high-end canon lens and ordered on their website.They have contacted me to confirm the order and asked if I need any other components. And they offered me some extra lens accesories for free. And got my lens in 2days as they offered fast shipping. Overall a very satisfying experience, I highly recommend to shop here.
I was so happy to find a battery for my aging canon camera...I found it here and it has been working like new again. I can easily give a 5 star rating, great product, great service and delivery was quick. Thank you so much 42 Street Photo, I can use my favorite camera again!
I believe I spoke with Michael who was most helpful with regard to three separate items. I have worked for more than 40 years as a photojournalist and he was able to answer all my questions, including a technical question I expected to require a bit of research. Great customer service, a rarity these days
My experience with 42nd street was not only phenomenal, but informative and educational seeing that I am new to the camera world. I was properly instructed to order the correct equipment to maximize my new video production project. Customer service was kind, accurate and overall excellent! I will definitely purchase from them again! Thanks for the experience!
I bought my camera from here, and had a great experience. At first I had a hard time not knowing where to buy my camera, but when I came across their online website and saw they have been there for years. I felt comfortable buying from their website. I even received a call because I forgot to check the box on how I would like to receive the package. They also have great deals. I highly recommend buying from here (42nd Street Photo.) 👍
After reading Consumer Reports review of best point and shoot cameras I spent a fair amount of time looking for the best deal on a Cannon G1X Mark II. 42Photo was hands down the best deal. I found ordering online was very simple and was done in a matter of minutes. Received a call from Adam to confirm my order and alert me that the camera was being sent. Would recommend 42Photo to anyone looking for a camera.Jim
Always the best price and a great selection of equipment I needed. Their folks are knowledge and always happy to answer you questions. My orders have always arrived promptly and carefully packed.
Very supportive when you are buying. Product I purchased was not supported by my local photography shops. They call it out of country product. Would not honor the CPI warranty that 42nd street “suggests” you purchase. I frankly was worried that this product might not be legit so I purchased a warranty for each product I bought. But BUYER BEWARE. Most places down here won’t honor it so you have to mail in your item. In addition If you sell your item they will let you transfer the warranty. But you cannot get a refund for these CPI is warranties should you want to CANCEL it.Long story short It’s better to purchase locally so you can have support LOCALLY
I purchased a Sigma 10-22mm wide angle lens for my Nikon D3200 and I absolutely love it. The lens shipped promptly and arrived fast, and was packaged very well to ensure no damage in the process. The 42nd St team called to follow up once I received my lens to make sure I was satisfied. All around awesome experience and very high quality products with very reasonable prices. I will definitely order from these guys again whenever I need new equipment!!
This is the place I go to first when I want to make a significant photographic purchase. It stocks a tremendous amount of of equipment, and most of what I am exploring is extensively reviewed by others, which helps me make a decision. Prices tend to be competitive, and most of those to whom Ive talked when calling to make inquiries have been very helpful. Delivery is quick.
The price was very competitive and the website was easy to navigate. I was contacted by the shop before my order went out because I had forgotten to add signature request on delivery. Great service and attention to detail. Not something other places would do!
My order was shipped very quickly and it arrived in perfect condition. Their customer support is incredible, they are very helpful and extremely courteous. I had a question about my order and sent them an email which was replied promptly. I am a very pleased customer and intend to make more purchases from them. I would highly recommend them to anyone.
I came in and asked the salesperson about a specific Lowepro model. Without thinking he was sure they dont have it. It took me 5 seconds to find it on the shelf in a very good price. Maybe it was my foreign accent, but he didnt even make the smallest effort to help.Id go for B&H instead. Much better customer service
Super professional, courteous and straight to the point customer service. Not to mention they have best prices in town and on the web. I highly recommend it. A+ experience. Thank you very much!
We recently bought a Sigma lens from 42nd Street Photo and it was a great experience. First off, best price in the nation. Second, in stock with fast shipping. Third, I found a coupon code for an extra $5 off. Fourth, they called to tell me my lens had shipped and the estimated arrival date. Will definitely consider them again the next time we need camera gear.
Order was shipped incredibly fast. Their customer support is over the top excellent (impossible to put six stars, but I would if I could). Emails were quickly responded to regarding a followup question with my order. Product arrived in perfect condition and I will be ordering from them again.
I am so happy I decided to try 42nd Street Photo for my recent lens purchase! They not only had the best price, the customer service ( shout out to Michael! You rock! ) was not only great and helpful but steered me in the right direction for accessories I wanted... and generously discounted my purchase to win my future business, which they have! Highly recommend!
I have made several sizable purchases from 42nd. Each one has been great! Fast shipping! Helpful people! Will be purchasing from them again for sure!!!!
I first found them as I was researching the next camera I wanted. Their prices were the best and the staff were friendly and knowledgeable. The camera arrived and all things were perfect. Would recommend them for your next purchase.
I ordered a camera lens for my new camera body because of the best price listed by 42nd Street Photo. Adam called me to double check my order and I found that I had ordered the wrong lens! He was most kind to go through the correct lenses, show me examples from Amazon, and give me all the different price options. He was able to beat all the competitors prices and give me good advice! He was truly interested in making my experience with the company and photography a good one!
I did a lot of research to find a good deal on camera and finally found that 42nd Street Photo has the lowest prices of all camera store. The purchasing process was easy. The site was easy to navigate with full product details about the cameras.I love that. I cant wait to use my camera. I was very pleased with the service so far and it was very helpful.I have already suggested my friends about this site. its great!!
Just ordered a camera off of their website. They have a great website, its really easy and fast to maneuver. They make the ordering process so easy, it took me 2 minutes to order the camera and we got the email confirmation right away. Definitely going to be ordering from them again
DO NOT BUY FROM THESE PEOPLE< THEY WILL TAKE YOU FOR ALL THEY CAN, AND SAY ANYTHING TO MAKE THE SALE. It took me several days and many hours of fighting to get them to live up to their own refund policy. The first employee sold me a camera and equipment saying that if it wasnt right I could send it back for a full refund within ten days. I have worked in sales all my life and I asked him specifically if they had a restocking fee or anything else I should be aware of. When I called to return the equipment the day after I received it, I was told there was a twenty percent restocking fee. When I complained that this was not what I was told to make the sale, the new guy told me, We dont have to tell you anything. We can say whatever we want. The information is available on our website.He insisted that the restocking fee could only be waved on an even exchange. He refused to give me a suprivisor and insisted he was the guy in charge. I told him to just give me my money less the restocking fee and Id take the rest of it up with corporate myself. At this point the tone changed. He offered to come down a bit on the next order if I placed it with them. I was no longer interested in doeing any kind of business with them. Especially since I now knew that they would never honor any kind of warranty. What if something went wrong with the equipment. With a very expensive camera, you need to know the company stands behind thier products. He refused again and again to give me my money back. I then gave them a bad review. NOW this same man told me that his boss (who didnt exist earlier) said they werent giving me a dime back because of the bad review. I said are you blackmailing me? He said Im not telling you to do anything but were not giving you a dime now. I said so if I change the review will I get my money back? I was changed it to a positive review in order to get my money back. Im not kidding. Then he offered me the camera I wanted at a better price. I said no. Im done with you. He insisted I think about it for another day and refused me the refund again. Finally Once I went to the better business bureau and learned my rights and made it clear that I would take this all the way to the mat. I was offered a full refund. When I asked him what changed their mind he said that since Id changed the review his previously nonexistent boss had insisted that he give me my money back, I got to do what he says, hes the boss. Of course I fought for you, I convinced him to do it. These people are so slimy I would NEVER do business with them again. I wouldnt recommend asking these guys for change on a dollar nevermind trusting them with an expensive purchase! This was litterally the worst experience Ive had with a business in my entire life, bar none. Now I have finally received my refund, and im putting up this review. DO NOT BUY FROM THIS STORE> THEY ARE TERRIBLE.
42nd Street Photo has great prices, fast shipping, and excellent customer service. Ive been purchasing cameras and Lenss from them for years; never an issue and always helpful. Purchase with confidence.
Great price and Great service. They took the time to call and confirm my online order as well as review shipping information. Camera arrived very quickly and after using it we are very pleased with our purchase. I would definitely recommend 42nd Street Photo.
I was in need of a new lens and quickly for an upcoming photo event. After placing the order I received a call to make confirm my expedited delivery needs. The lens came a day earlier than planned and the follow up call to discuss the service was refreshing. HIGHLY RECOMMEND this company.
I ordered a replacement lens for my Canon 70D camera online from 42nd Street Photo. Shortly after placing the order, I received a call from them making sure that I had purchased the correct lens for my camera. The person I spoke with was extremely helpful and gave me good advice about which lens would be best for my needs and camera. I received the lens a few days later and played with it for several hours today. I am happy to say that the lens is amazing and my photos look great. It was nice having a knowledgeable company representative to speak to and help me make the best decision for me. THANK YOU!
Excellent selection and great prices. Easy online ordering. Quick shipping! Kept me up to date with status & tracking numbers. Will definitely be back again!
The prices are pretty good (I have bought a camera and a number of lenses). What is unusual for modern times is the level of customer service. I received a call to confirm my order and expected shipping date. The operator chatted through possible compatibility issues with my choices....demonstrating good product knowledge and ensuring that I got the best from my purchases.
I Ordered a new Canon T5i with 42nd Street Photo because of their great reviews and customer satisfaction, but after experiencing it for myself I am completely blown away!!! Not only did an associate call me personally before shipping my camera out but he made sure that it would be delivered correctly checking if I needed a signature to make sure it got to me. All of my additional questions were answered which makes me very comfortable with them, I will be a customer for life now!!!
I had great customer service at 42nd Street Photo . Im out of state, and called for some product recommendations. Adam walked me through various choices, tailoring my choice to my needs and level of expertise. He was knowledgeable and professional, and not pushy at all -- he even recommended that the cheaper choice might be best for my needs. He walked me though the various bundles, explaining what I needed and didnt need. I cant wait to receive my camera, and I will definitely refer friends to this place. Thanks Adam!
Just got my new rebel T4i and loving it already!!! Love the look of the camera. Being a novice photographer with this kind of camera, I will have to spend lot of time to learn its new features. But since I love photography, I think I will enjoy the experience. I am also amazed how quick I got this camera from the day I ordered it. Love the service!!!! Keep up the good work @ 42nd Street Photo!!!
So I was looking to upgrade from my standard 18-55mm kit lens and all the reviews I read about the Sigma 17-50mm were positive and said it was the best upgrade so I purchased the lens. I have been super happy with this lens and it is my favorite so far. 42nd Street did a great job getting the lens to me quickly and in good condition. In the end, very please with the purchase.
I chose 42nd Street Photo for their great prices -- the best I found on the web. (Ive purchased a Canon body and two lenses from them, as well as an assortment of accessories.) I was also very pleased with their customer service. The phone sales person was not only very knowledgeable, but also very responsive when there was a glitch in one of my orders. I would definitely purchase from them again.
Theyre a reliable source for photo gear for me since the 80s. I recently bought a new Nikon body from them and the transaction went very well. They called me to confirm that my purchase was the right one among the similar options they had on their site. Great service.
42nd Street Photo had one of the best prices online for the Nikon camera I was looking to buy. Im always skeptical of a good deal but was convinced by the reviews that suggested great customer experiences. I can attest to the fact that theyve always been happy to call and confirm an order or to check in about my experience having purchased from them. Im still weary, waiting for the ball to drop but theyve given me no reason to believe they arent just one of the better companies out there who cares about their clients. Kudos.
I bought the a camera through their site for significantly less than any other site. A Rep, Jack, called to confirm my order. Either he wasnt knowledgable or was lying - told me that I only had a 30 day warranty unless I purchased theirs. Hard sell which I fell for and purchased but after confirming that it was untrue once I was able to get to a computer I emailed to cancel. I received a call back but sent another email specifically requesting a refund on the warranty. I was refunded the warranty price a few hours later and received a very courteous email from a manager.I was still a little concerned because of a review that mentioned a missing warranty card. Mine didnt have a card but has the limited warranty information. I am guessing because everything is done online now. I had no problems registering the camera with Sony using the serial number on the camera box. Number on camera matched box. Very happy with price and service. Make sure that you are near a computer when on the phone with sales and enjoy excellent prices and service otherwise.
I ordered my Tamron lens Tuesday and received it on Thursday! Great service! But, Michael went over and above my expectations. Not only did I receive my lens and filters, but, also received a case that will fit all of my Canon equipment. THANK YOU SO MUCH, VERY HAPPY!
42nd Street Photo was awesome! It helped me buy my first camera, and was a great experience. They helped me find an SD card that was perfect for needs. Shipping was fast, and everything got here in perfect condition. I would definitely recommend to anybody shopping for camera supplies.