10 ⭐ s. 🖥️💻🎥📷. Ive been going here for years. The best technology store in NYC. You could spend a lot of time and maybe also a lot of money here. Everyone who works there is very knowledgeable. I mean everyone. There system is efficient. The webinars and in person educational sessions are great. Their daily deals are reasonably priced. And the sour candy that they used to have was a treat.
Awesome experience.The definitive camera/electronics shop. Huge facility with excellent inventory. When consulting with a sales professional, you can touch and feel the camera you are shopping for.Professional sales staff are experienced and quite knowledgeable. Customer parking lot is on 34th street across from the store.This is an extremely well run shop making for a great customer experience. Highly recommend.
First time in this huge store and I Love It 😻A lot of tech equipments I was looking for a camera Nikon z6ii 📷 . The staff was super nice and helpful! I’ve got a lot of stuff there!After 1 day the battery grip that I bout I need to returned back cuz to use it I need to attached the small cable from the grip to my camera and I found that it’s not comfortable for me to work like that.So they have (Tech Corner ) when u type on a search line on a site and u can schedule an appointment for 1 hour to talk and solve some problems if u have ! So Gary was assisting me he helps me to upgrade the grip and some other stuff in a camera settings !I’m gonna return the grip back and wait for another one! I highly Recommend this Store!!!
There’s a reason people say “just buy it from B&H” it’s the gold standard for all things photo and video. Their superstore is quite the spectacle and has gotten so much attention that it has become an actual tourist destination. Their customer service and buying experience is top notch. Highly recommend for your next purchase
I am always going here for my job! Today I picked up a hardrive for my job. The employees are so friendly. They gave me a complimentary surgical mask. Would love to just mess around with the electronics next day I have off, non-work related.
As always, the stations for product demonstration and the knowledgeable help desks are a welcome break from shopping on the Internet. It seems that after they settled their labor disputes, they actually got much more efficient. The returns desk was super hassle-free. Hats off to you.
Always a good experience. Someone is always available when I have a question. Truly love B+H. Love all the products I’ve purchased here. One of my top two favorite stores in Manhattan.
An amendment to my previous review. The manual for the Nodal Ninja 6 is not shown as being included with the box.So Im raising this review to 5 stars. The product was delivered fast and Ive had no issues with it.
Probably the largest and best photo and related items in the world. This was my first visit in years. The selection is just amazing. Whats even more impressive is the knowledge and professionalism of the staff. Very helpful, just smiling and nice and patient. And so many! I spent 45 minutes with one camera salesperson. He showed and demonstrated to me about half a dozen cameras and even more lenses. Price was right, and I left happy with my new full-frame mirrorless camera. The only negative is the location. NYC is a traffic and parking nightmare. Even though I was born here, I try not to come back because of that problem. But, it was worth the hassle.
Of course this is the world famous store that lives up to the hype - anything audio, photo, video from pro to amateur, they have it. The very knowledgeable staff and hyper efficient purchasing system means you get in and get out with what you need like no other store. I’ve been visiting B&H for more than 30 years and always go back because they have evolved with the times and are still the best.
This place is amazing!Everyone there is so helpful and they have staff everywhere for anything you need. I needed a new cell phone and Nancy was so knowledgeable, she answered every single question I had and helped me understand so many things I didnt know. She also explained that some of the phones are Latin American variants which I was unaware of. She helped me find the perfect phone with a high end camera for me! Thank you Nancy andThank you B&H for such a great experience!
Be careful as they sell grey market items that are not covered by any Nikon warranty. B&H dont say this explicit, but the said some gear is imported. Dont waste you money in a camera or lens that doesnt have Nikon warranty.
For a photographer, B&H is an absolute playground. Their selection is massive. They have per-brand booths (Canon, Sony, Nikon, etc) everywhere so you can try out cameras and talk to brand experts. They have extremely knowledgeable employees ready and waiting to answer and questions you may have or provide and advice youre looking for. Their customer service and professionalism is unparalleled. Checkout and online order pickup are the most well organized processes I have ever seen in a store. I LOVE B&H and I come to them for all my photography needs.
Received my Sky-Watcher Heritage 150P only a few days after ordering. Im Kelowna British Columbia Canada (West side of Canada). It came in pristine condition with a few goodies too.Highly recommend B&H Photo and will be ordering all my telescope needs from them in the future.Staff was extremely helpful and helped this newbie pick the right stuff.
Spoke with Harry from pro video, I had a very odd, none standard order that I needed to place that required a manual alteration to the delivery method. Harry worked with the internal team, and really cared about making sure I was taken care of. He went above and beyond and will be the reason why I only shop at B&H moving forward. Thank you Harry, you are a life saver!
Ive been buy electronics of various kinds for (OMG) 40 years! B&H hands down is the most phenomenal electronics store in NYC. They have an enormous selection of products, their prices are excellent and competitive (did you know theyll match prices?), and their staff is extremely knowledgeable. Their return policy is also extremely fair. They are far and away my #1 choice for buying electronics.
When you want it right away, this is the place to come to. Unlike other stores that have a limited inventory, they carry everything. I like their used department, and come here for great deals. You can also sell them equipment too, as well as trade
It is a magical place. I used to go there often after work, and the whole system that they have is just awesome. The people are always super helpful. And, they never push you to buy certain things. Sometimes they would even look up discounts for me to see if I can get things at a cheaper price without me asking for it. The people are also very knowledgeable.
While the online pick up was incredibly long, the store ran it very efficiently and without much issue. It was also the day after Sukkot ended so the crowd was expected. But regardless of the crowd, everyone on staff was incredibly friendly. To add, i bought a very well priced keyboard that came with additional items and saved over $100 versus if I had bought everything from somewhere else. Ive been buying equipment from them since the early 2000s and will continue to do so.
I love this company, but the students discount program is miserable after I wasted my time verifying my college email, and the website changed to education version the prices are the same on everything and no discount on anything.I called them 3 times and once I explain my issue they put me on hold!!!I got a callback 30 min later once I answered I was put on hold waiting for the next representative for more than 10 min then I hang up!!!
I purchased a product and was informed it would arrive in time. I received no communication and upon my 3rd call was given excuses about their distributor. I dont care. You promise delivery on your site then its your responsibility. I would go elsewhere if you need something on time.
If you do not know this place, just go and enjoy. By far the best place for cameras, photography and electronics
Went in to buy a new camera. I walked out with an EOS r, a new lens, a flash, and some other accessories that I needed for my job and event photography. This was hands down the best shopping experience I have ever had. The staff is intelligent and kind, and the store massive but very well organized. I will definitely be back for future purchases and recommend B&H for new and experienced photographers.
Super great experience. Tested the Sony 600 f4 and got a new tripod bag. Super friendly staff.
Best knowledgeable staff I’ve ever seen at any store. Great customer service
Im not sure its even theoretically possible to do a better job selling electronic equipment than B&H does. Their website is easily navigable, their product selection is superior, their sales staff is super knowledgeable, and their after-sale support is expert and patient. This is my go-to outlet for electronics and has been for years. Shown here is my latest purchase, an audio interface bundle that was exactly what I needed. Trust me on this one: You wont go wrong with these folks.
Brian Markman at B&HPhotoVideo, wasnt nice nor was he helpful. Didnt help and was rude otherwise unprofessional .. Having been in the city for many years, have ordered from this merchant for (a long time). When problems occur Brian is the first to play victim and appeal to the responsibility of his firm. Sick of this guy! Would like a staff member to help please and thank you.Needed help with my order; nothing has been resolved yet.Problem:1.) Brian Markman (photo attached)2.) consumer order #2373111
I purchased a new computer and tried to install a very old version of Adobe Premiere. Since this Adobe version is no longer available on their site, I called the number that was listed and it led to Marco at B&H. Although they are a 3rd party, Marco was extremely helpful! He gave me a website to go to and walked me through the download process. He even stayed a few minutes late this evening to do so! I am now able to use my software and will most certainly use B&H again! Well done, Marco! Thank you again!
I never thought this was a huge store, when I entered my eyes blown away, all electronic items are here, I bought Sony A7iii they gave me extra gift, very nice and clean, great customer service, and applied for card right way,with 12 months 0%, really helpful, love it
The best and reliable source of information and equipment you need. Very responsive and helpful whenever you have any question. Once there is any issue with your online orders, they resolve it immediately even if it was not their mistake.
I can openly and unashamingly say, I love B & H Photo Video. Over my broadcast television career, I have had the pleasure of ordering product from them many times. I visited the store for the first time this past week. It was a real pleasure to be in a store that literally has everything. I even called them again to spec a needed camera filter for the show I am working on. With just a little information, I was given my product options. So, yes, shop B&H, they are the best.
Greatest local shop for electronics, especially for photography. Online preorder, replacement, customer service, everything processed very fast and flawlessly
This store is amazing I love shopping there and found them reall less in commercial compare to other stores.
Best prices. Got Smsung tablet. Fast service and support.
Every time I need information on an item Im interested in learning more about before purchasing, B&H Photo service reps always know how to help and if they dont, they find out how. Ive spent a lot of money here, and Im happy to continue buying. Its my go-to camera store.
Ridiculously convenient parking. Staff inside top notch on all camera information.
Great place. Just wish they would open during the weekend and several Jewish holidays. When I say open, I mean both in-store and online. Thats one star subtraction from making it the greatest AV store in the world.
B&H makes it easy to spend your money. You get value for your money: most items in stock, delivery fast and reliable, no hassle returns. What more can you ask for?
If they dont have it, you probably dont need it. Friendly staff and very helpful. Both in store and online or phone.
Really the greatest spot for all tech equipment. Service is superb.
You can find anything and everything here! A tech-lovers dream store! The staff is extremely knowledgeable and prices are very reasonable! Will be back the next time were in NY! Cant forget about the lift and conveyor system! Very cool!
Theyre definitely one of the biggest camera stores out there anywhere. If you go in person its a big store full of gear to look at and I always like that. If youre going to shop there, if youre going to buy anything from them, you need to pay with a credit card that has a strong policy of taking your side in a dispute because of you have a problem there is no way this store is going to budge on anything if you have any problems. On the plus side, I bought a five year old camera model that was definitely new. These guys have the huge sales volume to guarantee that your item is new even if an older model, and not been sitting on their shelves for years.
Even short-staffed it still remains efficient and friendly as well as informative.
B&H is the best spot for all your computer, photography, and videography needs in NYC.B&H has an incredible inventory of technology with unmatchable friendly service. A special note on those developing film; I develop my film there regularly and have always been satisfied. They have reasonable prices, fast turn around time, several options for me to receive my photos, and helpful staff that helps make the process seamless every time.
Well equipped as a store. However, your experience would strictly depend on the person attending you. Some of the staff lack the required info and simply refer to their own website for figuring how things work. Maybe I expected a lot more....
B&H is great and fun to walk around. It’s a great place for professional audio and video equipment. It’s not really the best place to buy computer components but the people who work there are super nice and very willing to help. Always have good conversations with the employees which makes a great experience.
They made trading in my old camera gear extremely easy. They even paid for the shipping.Ive always been able to find whatever camera equipment Im looking for at B&H Photo (and at reasonable prices). Items have always shipped quickly and safely.
B&H is our go to store for most our electronics. Their service is top notch and are really helpful when research/buying anything. The employees are super helpful and resolve any doubts you have. For buying camera and accessories they have a very organized setup on the upper level along with options to buy used stuff. Love this place. Free parking available for 1hr I think if you buy 300$ and above
Knowledgeable sales staff is a key for this place! So many options and it can get quite busy. I highly suggest doing your research ahead of time so that you have an idea of what you are looking for and what you need before you get there. I made the trip in from Pennsylvania because I am the type of person that needs to feel the equipment in my hands before I finally decide to purchase. It paid off! Plus, doing some research ahead of time makes it easier for the staff to help you make informed decisions for large purchases.
Somehow, in a world of Amazon, eBay and online bargain hunting, I still live B&H. I can spend a couple of hours wandering, looking and LEARNING. Ive never wanted out empty handed.In addition to the great selection and very knowledgeable staff, the physical store itself is the star. The pure logistics of the place, to move that much inventory without an obvious warehouse, in the middle of Manhattan is absolutely impressive.If you are in to tech at all (photographer, video content creation, music, drones, etc) then I guarantee youll have fun for an afternoon walking around.
Absolut NOT recommended. They need weeks to send the items from NJ to FL. If you start questioning why they still haven’t delivered, you just get the same two Order#’s - without any personal answer. The tracking information shows most of the time not a single change. If You would order direct from China - it’ could be faster. So, never ever again!
Bought a camera backpack and a strip. my card was charged for both items. The backpack came in time but the strip has been shown coming soon (its not an pre-order)... for 4 months now ! not sure how long I will continue to wait for it
The best of the best. Whenever my wife and I visit New York City - a trip to B&H is a must. The best selection, customer service, devotion, and consistency that you can find anywhere. B&H is just a WOW. The level of care and detail is unmatched. Thank you B&H for being astonishing!
Simply the best service all around. I can’t imagine buying electronics from anywhere other than B&H.
I needed a memory card for my camera and heard about stores selling fakes, I found a cheap one online but hesitated as I didn’t want any headaches. Went to B&H and want to make my findings clear, it does appear that a strict code of policies they do adhere, you can shop without fear, no bootleg merchandise here, they live up to their reputation as the best place for audio and video gear.The staff is knowledgeable and you can tell their employees really care, a pair of qualities in sales which is rare. Located in Manhattan about half mile from Times Square, just forget about online or in person shopping on Saturdays as they are closed in observance of the Lord’s Prayer.
Ordered my camera over three weeks ago. Camera has yet to ship. If I would have known that the process would have taken this long I would’ve immediately bought from somewhere else. Somewhat disappointed, was looking forward to use my camera for bow hunting but by the looks of it, it won’t be coming for a while.
The product I bought online is perfect. B&H Photo-Video-Audio product buyers have always selected the best models from the best manufacturers to offer to their customers. Ive been a customer of B&H for over 10 years, and have purchased from many categories of products. Every product I bought was a carefully selected item by the B&H buying team. You definitely cant get that kind of product selection from Amazon! The bottom line... whether its a camera, a digital recorder, a computer desktop, laptop, or a pro drawing tablet, a smartphone, a smart TV, or accessories, I never need to do a ton of research when Im shopping for these products. I just go to B&H Photo-Video, and see what they are offering. Plus, its very easy to navigate their site, select specs, and do the research for those items. Their website, hands down, is THE BEST for shopping for electronics.Online and phone support are real people (and pro!), and most products have Q&As with actual answers to questions you may have on specific products. And btw, their prices are competitive and shipping is free !! Really, is there any other company out there that can come close to this level of professionalism and service?
This place has everything!! Ha ha. No, but I do love this store. Its best if youre able to look up what you want online before you go. Just tell the salesperson what it is or better yet have the item on ur phone to show them. In and out in no time that way. Also, if it says the item is in stock may mean that its in their warehouse and not the actual store, so better if you order before you go and they will have in store usually later that day.
Amazing place for in shop or online shopping with great deals. This place is better than any Best Buy. It shows you how a small business run by hardworking Jewish community can provide great service not only to New York but also to all the US states. I’m just glad this place exists.
Clean tech heaven. Wish I could live here.
Pretty cool! The layout of the store is a little strange. Its cool to see the conveyor belts carrying orders overhead, but its a little cramped. Feels like the products are stuffed onto the shelves, and each square foot of space is used to hold something. Its cool, dont get me wrong, but overall a little underwhelming considering the great things Id heard about it.
Probably one of the coolest stores Ive ever been to. I buy all my pro gear from B&H - been a customer for nearly 7 years now. The in-store and online shopping experience is industry-leading.
Efficient. I dont know how they are on returns but the people were friendly and I was impressed with what they had. They had a fixed mouse that Ive used for years. Hard to find at a Staples etc. but they had it at an Amazon price. They also had some mechanical keyboards which you dont find everywhere. Nice store.
Very modern store, with an exceptional selection of the latest photo gear.
Simply the best electronics store out there. Period.
The best place to buy camera equipment. Their staff is very helpful and knowledgeable. Contrary to other places, they are there to help you and not the make money. I travel to NYC often and always add a trip to B&H to our schedule for my camera upgrades.
Expansive selection of electronics and peripheral accessories at competitive prices. Friendly, knowledgeable staff. Found a great deal on a smartphone tripod here.
Went there for pickup of an online order. They have their own parking lot, very convenient (across the street). Pickup Dept very efficient & courteous.
Such a great experience actually going in the store versus online shopping. Staff is very knowledgeable and they dont try to hustle you into buying something that you dont need
Great attending from Timothy R.(tech Support) at the store!! I know he needed to finish work to do something else or go home, I don’t know! Still he gave me all the attention I needed and “solved” my issue. Thank you very much, Tim! 🦾🖥
Spoke with Lee who was the least helpful and had an attitude. Nothing was resolved and provided no new information about the situation. Not sure if he was having a bad day, but after each question or answer there was a long pause like I was talking to a wall.If someone from the claims department could give me a call that would be much appreciated. Order # 887579602
B&H is a very consumer-friendly business and offers more flexibility than other big-name electronic stores. Their website allows you to split payments and even choose the amount that goes on each card! Free expedited shipping is also offered to certain areas within the northeast region! Products are authentic and dependable.
I did my first order with B&H online and goofed up my order. I ended up having to call their customer service 2 days in a row and they were more than accommodating to the error I made. Also very friendly. I haven’t used the product yet but I have no doubts everything will be great.
5 stars to the website and the store, both are fantastic!Fantastic—not perfect. One of the best shopping experiences you will have in the 21st century though. B&H usually has the best prices on the products it sells, almost exclusively sells high quality items (even at low prices), and has an amazingly fast service (again, in store, or through shipping).For anyone there to shop, well, its a great shop! And for anyone there to sight see, it is a truly impressive store!