I dont know how I havent left a review for these guys yet -- theyre truly the best auto shop Ive ever dealt with.Always always super courteous, helpful and (most importantly) honest.Theyve saved /resurrected Two vehicles for me after a string of bad repair jobs with other mechanics.Outstanding work, Everytime.A special Shout out to John, Dale, Tom and the rest of the crew (sorry I dont know you all by name).
I had a flat on the way into the city. I was dreading getting a new tire. This place was so pleasant to be in -a patio with plants to wait in! I was only there for 20 minutes. So fast! The nicest tire place I’ve ever been!
Got two tires changed after recently having my car detailed.They were careful to swap out my dirty spare rim. Even shined the new tires to match my other two.
Friendliest group of individuals at a Manhattan auto care center I have encountered. I went there on a whim just for an inspection and they were professional and courteous. I was in and out very quickly. I have gone to various places in the West side and 50s over the past 15 years and sorry I didnt find them sooner.
I had a similar experience as June did. My wife brought the car in for an inspection and was told the car needed over $1200 of service (rack and pinion). I brought it to my parents long time mechanic in Queens (who had always serviced the car) who told me the rack and pinion was fine. Car was inspected. I have since taken the car to a new mechanic here in Manhattan for regular service and they confirmed there was nothing wrong with the rack and pinion. Place cannot be trusted.
John and his Staff were very gracious and accommodating from my very 1st phone call. Due to their knowledge and professional experience in automotive, they did a great job for me and the price was more then fair. I will recommend them to friends and family. They will be my go-to shop from now on when I am in Manhattan. I highly recommend them
I went to Cybert Tire on Friday, August 14th, 2020, to get my car inspected. 30 minutes later, they tell me the car failed inspection and it needed a new rack and pinion and a new power steering fluid pump for $3000!I knew this guy was trying to rook me when I heard $3000. You cant cheat a cynic. I took the car to TWO other shops, one in NJ and one in Queens. Both said the car did NOT need the work Cybert Tire said I needed.Im sure the owner (John) will post something saying Im from a competitor, etc, etc. I am not. I simply wanted an inspection sticker and he saw a car with 104k miles on it and saw $$$ signs. And when I went back to ask for the paper work indicating why the car failed inspection, he told me the DMV system was down and wouldnt or couldnt give me the paper work.Ill be filing a complaint with NY DMV. Go to Cybert Tire at your own risk. If I could leave ZERO stars I would have.
The owner and staff could not be more kind, friendly and professional. They do a terrific job. I highly recommend. Car inspection quick (I drank a delicious cup of their coffee while I waited).
I manage a fleet of 35 vehicles for a NYC non-profit and have been very happy using Cybert Tire for over a year now. Their customer service is excellent, their prices are fair, and I trust them. Over the years weve used many shops in Manhattan, the Bronx and Brooklyn and I often use a fleet management company to evaluate repair recommendations and pricing, so Ive done my homework.
I went there a year ago for inspection and failed (yes, Im elderly with white hair) and they told me I needed a $2500 new power steering rack, etc. - I knew it was a lie and sure enough when I went somewhere in the city (Murrys) else they said no way the steering was fine AND THE CAR PASSED EASILY. I then had it checked by ANOTHER mechanic upstate and he said THE SAME THING: the car is in great shape. Beware: Cybert will try to take advantage of you if youre old. BOO!
Dont waste our time going here, after checking in and waiting 15 minutes for an inspection, the mechanic tells me he cant inspect my car because it is a 2020 and he did not get the stickers for new cars. WHAT BS!!! All cars get the same inspection stickers you liar, hope your business fails for lying to people.
Ive been a loyal customer for over 10 years but I think I have to draw the line now. Went in for a $37. NYS inspection, and I was very clear about that. Ended up shelling out almost $170. The inspection was taking longer than it should have, and the guy came out and tried to sell me new struts, even though they had passed inspection. I said no, I just came here for an inspection only. I knew I didnt need new struts--no problems with the cars suspension. He tried to tell me that based on my cars mileage I should get new struts. I said no again. Another long period of time passes, and the guy comes to the waiting area and says do you want an oil change, you are only 50 miles to the next recommended change. At this point I am getting aggravated, but I consented without actually checking my odometer readings first--my mistake because I trusted them. When I got home I checked and still had 755 miles until my next oil change was due. The guy straight up lied to my face. Not appreciated. Another 30 minutes went by, and the guy comes out AGAIN, this time with my air filter and cabin air filter removed without consent in his hands. I DID NOT ASK FOR THIS. I wanted to maintain a good relationship with this place as there are not many reliable auto repair shops in the neighborhood, so again, I relented, even though after reflection the filters did not look very dirty to me.On a previous time I went in for a NYS inspection there, the display light on my car radio was broken after the inspection. It was working fine before I took it in. That could have been a coincidence, but its doubtful. I went back to have them fix it, and the guy refused to fix it, saying they would have to replace the entire radio. Whatever dude. Not a big deal, but still kind of sleazy. Now, with two strikes, I cannot justify risking potential safety issues with a place that does not value ethical behavior with customers.Moral of the story--these guys will play on your trust and sell you stuff you dont need. The trust I had with this establishment is now broken. No need to lecture me about how long you have been in business either John. I dont care. The auto repair business is based on trust, and as a loyal customer I dont appreciate people lying to my face. ESPECIALLY not a place where I have been going for a long time.
Great Service! The staff is super-courteous and thoroughly explains the services that will be performed. They commit to the time they say the car will be done, and even get a courtesy wash.
2015 Chevy Cruze. Fleet carExcellent fast service . Came in with a bad tire and rim. They fixed the rim replaced the tire and reset the computer all within 30 mins plus pulled up my company fleet account and got all the billing done seamlessly. Went back today because I needed manufacturer service and an oil change. Again fast professional. Nice waiting area. Highly recommend and will bring my personal car when I need service as well.
I loved working with Missy. I never felt pressured, but Missy made sure that I knew all my options. I never thought in my wildest dreams I would buy a car the very first time I go out shopping. I have never been impulsive, but Missy was so informative and so friendly and knowledgeable that I felt it was the right choice. Once the paperwork started, Vince was incredibly helpful and a lot of fun to work with. I will be a Cybert Tire & Car Care customer for life.
Was stranded with a flat tire on my way to North Carolina, these guys had me back on the road in 20 minutes. The staff and service was excellent!
Fast! Great service! Great prices! Give them a call.
John the manager is a very down to earth and honest guy... Dale is the best mechanic I have ever had work on my car... He took time to get to know the history behind the issues... so he could properly diagnose and resolve the problem... then took me aside to explain what was done as well as give me some recommendations to avoid future issues and expensive costs.
They made Me wait for one hour and they charged me for somenthing that they didn’t do . I never coming back to this companyAnd treated me really bad
We came for tires replacement on our car. These mechanics were very professional and experienced in the work. They did is so fast and professionally.
I WENT THERE FOR AN INSPECTION. FAILED BECAUSE MECHANIC STATES THAT MY FRONT TIRES NEED TO CHANGE. HE IMMEDIATELY SUGGESTED I CHECK WITH THE GUY INSIDE THE OFFICE ON THE PRICE ON TIRES.BALD HEADED AFRICAN AMERICAN GUY IN THE OFFICE WAS VERY RUDE ON TOP OF HIS RUDE MANNERS HE GAVE ME PRICES THAT WERE VERY HIGH FOR TIRES FOR MY CAR. HE TRIED TO CHARGE ME DOUBLE THE PRICE. THANK GOD FOR GOOGLE. I FELT LIKE THEY TRIED TO SCAMM ME. AND PLEASE BRING CASH FOR INSPECTION THIS IS THE ONLY PLACE I WENT TO THAT ONLY TAKE CASH FOR INSPECTION.
Great job
Old fashion tire & car service. A gem on the upper west side.
I went there and ask the price of Air pressure . It cost $25 I swear my god if u go around on 51 st /11 ave on gas station only 75 cent ok dont go there boss is not good at all .. cheap people .. go some where else ..
The best
Great service
E3