I needed body work done on my 2019 Mini Clubman (not paid by insurance) and got estimates from four places including Gillette which was recommended to me by a friend. I am recommending Gillette as highly as possible because the overall experience was excellent. Interactions with Barbara (the manager) were clear, professional, direct, and accurate. Jerry (the owner) was easy to talk to and was willing to discuss details of the work and pricing much more than the other places I went. It was easy to tell that they were both honest and upfront, and unlike other places I got the sense that there would be no surprises later. The work was done by Juan who did an excellent job - the car looks new like nothing ever happened. The work was also done on the time line they gave up front and for the agreed upon price which was also the best price quoted. Its hard to imagine the experience could have been any better and based on my experience I will be recommending them to anyone who needs body work.
The work they did on my car was fine but they need a serious lesson in customer service. Both the owner and receptionist were the most unfriendly people Ive met and they acted like they were doing you a favor for being their customer. Id never go back because I felt so unwelcome.
Ill have to answer after a month just had paint work done looks great now ill keep you posted
My experience with Gillette was great took their time with my vehicle after it had been in a hit and run. Very pleased and actually shocked that they washed the inside of my car for me and the outside! as a full time employee with a second job. I really appreciated this! Thank you to everyone there at Gillette!
Exceptional services, very honest been using their service got at least 11 year
Seriously these people ROCK!! I brought my car to a dealership to be fixed after a car accident.. The result was awful. I ended up going here after And they knew exactly what was wrong and did an incredible job fixing my car. I then brought them my other cars to be fixed and worked on and each one came out perfectly!! They are so so nice and personable. I have sent friends there as well and each of them had the exact same experience as myself. I can not recommend them enough?
The work is great and the prices are fair. Jerry has been in the business a long time and great at what he does. If you have one car or a fleet of cars this is the place. You will have no regrets!
Very good
Good job
Class act! We are very fortunate to have found such a great shop. Fast, professional collision repair with courteous customer service.
I picked up my BMW today and the repairs they did looks like my car is a brand new car
I brought my 2020 Corolla to replace the bumper they did a great job and a affordable price
Great Auto Body Shop! These guys do incredibly good work.
Quick insurance claim appraisal
Very good job. the price was right and very professional work done i was very pleased had my car back before I expected.
Old school good quality its very rare that you find somebody passionate about that work and want to make sure it stands out in this cookie cutter World there diamond in the rough
Gillette did work on my Nissan Altima did a Great job . Mr.Jerry Westlund is a very nice man . His workers are good at their job . He also has Great prices .
This place is horrible. The lady Barbara at the service desk was rude and they gave me a ridiculous quote for body work I don’t even need done!
Very efficient and low cost
They fixed my friend car, it looks like it never happened. 😀
Good work