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Autoworks of Westville Inc.
66 Fitch St, New Haven, CT 06515, United States
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Autoworks of Westville Inc.
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Ja
Review №1

In late August I hit a deer in my SL and Autoworks helped from start to finish. The best thing about Bob and his staff is that they help you through the entire process from start to finish. They truly do fight for you with insurance companies and give you advice on how to proceed. On my car the front end has been redone, new bumper grill headlights paint on the hood and fenders and you would never know. Their paint work is high quality and the blend with the older 20 year old paint is spot on. Overall a great experience and about as good of a body shop experience you can get trust me Ive been burned in the past.

Do
Review №2

I went there to get an estimate for all 4 doors on my benz where it was rusting on the bottom, the owner Bob I think was real honest with me, he explained that the car had very high mileage and if I got 4 doors what condition would they be in, I would have to have them all put in doors painted and making sure all electrical components work, thats alot of money and because my car has high milage I may start having transmission issues. I appreciate his honesty

Wa
Review №3

Called in twice about logistics of visit because it is a long drive for me. Drove in and the first question they asked was about insurance, then told me my insurance (Allstate) was the one insurance they do not accept. When asked why they wasted all my time driving in when they could have told me this over the phone on either of my calls, it was evidently my fault for not asking if they accepted the 3rd largest auto insurer in the state. It didnt come up in the conversation. My time is valuable to me and I want to work with businesses who treat it that way. Net net, call first and make sure they may want you as a customer before wasting your time driving down.

Jo
Review №4

You wont find a more professional and honest body shop in the area. Bob, Ashley and Abby are extremely helpful. I brought my mustang in for an estimate after i got hit. Bob explained why he thought it was totaled. He had Ashley walk me through how to deal with the at fault insurance company. She contacted them for me and set up a rental car for me. They put my mind at ease. Thank you guys you are the best.John Marusa

Do
Review №5

These people do absolutely beautiful work. I have a Lotus Elise that needed to have its front clam replaced. The part they got from the factory was not up to their standards so they spent several days sanding and blocking it. The result is amazing. They could have just put the new part on and said that was they way it came from the factory. If you have a car that you want to look its absolute best, take it here.

Br
Review №6

My fiance and I came here for an estimate on a repair job. We were so well taken care of and felt very comfortable/confident in Bob. He was passionate and knowledgeable of insurance and just the community in general. Bob and Ashley helped my fiance file his claim and made the process so simple. Bob even got my fiance a ride home because our car was totaled. We would recommend Autoworks of Westville Inc to anyone and everyone, you will not be disappointed. Thank you so much to the team/family we appreciate all of the help and support.

Li
Review №7

I took my car here to get fixed bob and his daughter’s was very Professional. they made my whole process easy, the day I went to pick up my car I didn’t even recognize it my car looked new. I would highly recommend this place to anyone!!!!

BX
Review №8

Amazing customer service and quality work. Always satisfied but this time was even more so, my wife & I were introduced to Ashley who not only answered all our questions and returned all of our calls what seemed like Immediately, she was 💯 percent the reason the Insurance company was not able to take advantage of our Naivety regarding this claim, she helped us through the whole process even assisted with paper work on how to get the proper benefits out of the insurance coverage we pay for saving us at least another deductible thank you Ashley & Autoworks team!Jason & Zaina

Je
Review №9

Autoworks of Westville is by far the most professional and quality auto body I have ever worked with. After my accident, they handled everything from insurance to my car rental; it was truly one less thing to think about. The work they did on my car made it look brand new! I would recommend them to anyone looking for a top notch job from compassionate people.

An
Review №10

I loved my experience at Autoworks - the work on my car was completed in the time frame promised and my car looked perfect. And when I had a terribly issue with my insurance carrier - Liberty Mutual - Ashley took it upon herself to deal with them and keep me informed throughout the whole process, even dealing with their management for me. Highly recommend this wonderful business.

ta
Review №11

Prompt, helpful getting us our rental car when our car was damaged. Also gives back to the community.

Sk
Review №12

Excellent attention to detail! Always has your best intentions in mind. Works with insurance adjusters to make sure you get your car fixed the way you wish.Quality workmanship.

Mi
Review №13

Bob is simply the best there is! I brought my car in after hitting a deer and he handled everything with my insurance. The car came out looking better then when I purchased it!! So far I have recommended 2 people and will continue to do so. Thanks guys!!

Ma
Review №14

This shop has gone above and beyond for my wife’s car. Paint job came out great, car looks like it came right off the lot. The office manager, Ashley Was great also. Wouldn’t think twice about recommending them to anyone for their auto needs!

Li
Review №15

Great service. Loved everything about my experience with this business. Ill be referring others and Id definitely return should I need to.

Al
Review №16

I had some damage to my vehicle when someone backed into me.. a friend of mine recommended Auto Works of Westville in New Haven, CT and told me to see Bob Amendola. Bob walked me through the whole process and even went above and beyond to setup my appointment with the insurance adjuster .. They do excellent work there! 5 stars and i will be sending all of my future body work here... I highly recommend this place... Make sure you see Bob!

J
Review №17

Having our car tended to by Autoworks was such a seamless, professional, and pleasant experience. After being rear-ended, we brought our car here. The team at Autoworks was great at keeping communication open and letting us know when we could expect our car to be done. To our surprise, our car was ready a couple days early and returned to us washed and vacuumed. They even buffed out a tiny, annoying scratch on our drivers side door. They were extremely friendly and professional from start to finish. Cant recommend enough!

To
Review №18

Awesome people. They have been working on my cars for 20 years.

Cy
Review №19

Great experience working with owner. Very professional and reasonable. Work with owner. Would highly recommend.

MV
Review №20

I have been to Autoworks of Westville on two separate occasions. The owners and employees of this shop are exceptional. They are courteous, thoughtful, and meticulously good at what they do. My car looked beautiful after they were done with it and they addressed everything in such a careful manner, never hurried on the details needed to be addressed.This family owned shop is the pride of the Connecticut we love, not many like it around like this one around anymore. Autoworks of Westville is built on hard work and quality workmanship. Highly recommended!

Mi
Review №21

Over the years i have probably taken half a dozen or more vehicles to Autoworks for repair. Never been disappointed! Bob, the owner has a real passion (and talent) for his business and his staff is always friendly and go out of their way to be accommodating and keep you informed. Couldnt recommend more highly. The detailing of the vehicle when you get it back is always such a nice bonus too!

La
Review №22

Bob, Ashely and the whole crew are the best. Ive been here several times and all my experiences were great. Car always looked brand new, they communicate well and go out of their way. I highly suggest you do business with them.

Sh
Review №23

Amazing! Rob and Ashley were fantastic. My tail light was out and the plastic cover wouldn’t budge. They made sure it came off, determined which light was out, ensured that the lights were fixed, and readjusted so it fit in the hatch. SO satisfied and grateful. I’ll definitely be coming back here!

Lo
Review №24

If there were 10 stars, Autoworks of Westville would have it!! This was my first time at Autoworks of Westville. Bob was very helpful and amazing throughout the process. My car looked better than when I drove it off the dealer lot. I hope not to ever need autobody work again, but if I do I will definitely be returning to Autoworks of Westville!

Ne
Review №25

My mother brought her car here after it was damaged in a car accident. When I tell you that Autoworks did an amazing job fixing her car that when she received it back she said that It looked brand new! Also my mom really appreciated how great the customer service was from Ashley and the father, and that she really was pleased how Ashley communicated with her continuously with the updates on what was going on with fixing her vehicle. My mom and I will definitely return back here if we have any further car problems as well as let others know about the terrific service that this family owned business exhibits!

Jo
Review №26

Wow! Great experience start to finish. Ashley walked me through the process, procured a rental car and took care of everything!!! Can’t recommend enough! Same day service!!!

Ra
Review №27

Owner, Bob, and his staff were super helpful after my car was hit. Good people, who will not take advantage of you.

Jo
Review №28

Bob and his crew are THE BEST! I dropped off my truck to get an interior detail, and before I could order up an uber to get back home, he had already offered me a ride home from one of his employees. They suggested that I leave the truck overnight, and instead they finished it early and I was able to pick up the truck that day.Lastly, my truck may be CLEANER THAN WHEN I BOUGHT IT ORIGINALLY! What outstanding service. Very reasonably priced as well. Its very rare to find such outstanding work, great customer service and affordable prices all in one business, but these guys have it nailed down!

Al
Review №29

Great experience with the shop, straight forward and honesty up front. Highly recommend Autoworks.

Er
Review №30

Autoworks of Westville helped me deal with an unfortunate bumper repair on my leased 2017 Hyundai Elantra. I initially picked them due to their positive ratings online, and I was not disappointed. Their customer service and quality of work are both exceptional. Ashley and Bob were very helpful in explaining everything to me, making the whole situation as painless as possible. Also, my car was there for slightly longer than anticipated due to a delay on the insurance company, so they took the time to completely wash and detail my car! It was spotless and smelled wonderful when I picked it up. You guys are awesome! Keep it up!

TC
Review №31

PROFESSIONALS from start to finish. Before you go anywhere else make this your 1st and last spot for body work. You will not be disappointed👍

kr
Review №32

Not only is their service superb, but they are kind and helpful. Everybody goes out of their way for you. I love dealing with Ashley. If she doesnt know an answer, she finds out. My car loves them, too!

Da
Review №33

I had my rear bumper repaired here a few months ago after I was rear ended. The owner was very pleasant as were the rest of the staff. The business is family owned. They did a superb job on my vehicle. I couldnt be happier.

Al
Review №34

They did a great job on my Mazda

Ka
Review №35

Ashley is so helpful! She made sure I didnt get scammed by the insurance company. Very professional

Wh
Review №36

Fantastic service, very reasonable. I feel lucky that we live so close to this place. Bob and his staff were able to take care of a problem within one day and get me on my way... my car looks like new! I am relatively new to town and I relied on other positive reviews in making my decision to come here. So glad I did! I will certainly go back whenever I need anything.

J.
Review №37

TAKE YOUR CAR HERE. Great customer service!

Ms
Review №38

They charge to much and lie about what they have done to your car dont trust these ppl.

Ma
Review №39

Bob and his team went above and beyond to fix my bumper and trunk when they also cleaned the interior of my car. My 04 Sentra looks brand new. Thanks Autoworks for the great customer service and for giving me the news straight.

Ma
Review №40

Professional service and best place to get your vehicle repaired after an accident.

Le
Review №41

Excellent service.

Ja
Review №42

Very friendly and dependable. Did a great job on my car.

Sh
Review №43

Very friendly and affordable pricing

Jo
Review №44

Great customer service.

Information
73 Photos
44 Comments
4.7 Rating
  • Address:66 Fitch St, New Haven, CT 06515, United States
  • Site:http://autoworksofwestville.com/
  • Phone:+1 203-389-4401
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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